Awsome place. Sue always goes out of her way to help me, and Shows me the latest products.
Great!
As a licensed professional who has been going to multiple locations for 8 years, I am appalled at the lack of customer service this location has. My previous experiences at this specific location have been very disappointing with how curt the same cashier is to me. Yesterday, a coworker and myself went to their VIP sale and were both treated rudely, myself more than her by the same cashier, Janice. For 8 years, I have never had to update my profile by a Salon Centric employee. I have only updated my phone number on my own terms. Yesterday, I was asked for proof of licensure and was questioned about my employment even though I gave her my Salon Centric card. I work at a well-known upscale salon in Fort Collins and she was surprised when I told her my place of employment. The whole time she interrogated me and was rude, I remained well mannered. I carry a cosmetology license in Nevada and Colorado and have both licenses updated every 2 and 4 years. As someone who has shopped at various Las Vegas, NV locations and the Greeley, CO location, this Fort Collins, CO location is subpar when it comes to customer service. I will go out of my way to shop at the Greeley location.
Love those girls! Awesome place with lots of employee longevity!
The staff, managed by Lorna Beers, is incredibly helpful and knowledgeable, not to mention friendly! I love shopping here!