Your companys receptionists need some training on professionalism. One woman answered from accounting and was very rude. No potential customer will put up with that.

Johnson Electronics sent a technician who clearly did not know his way around the Simrad chart plotter. We told him it probably needed an update, he fiddled around clearly not knowing what he was doing. I called his office to ask why they sent this technician that did not know these units, they spoke with him so he started checking the wiring which was fine as the unit switches on and most functions working. He wasted 2 hours said nothing he could do. The unit is inoperable. I was sent a bill for 3 hours Labour at $135.00 per/hour $405.00. We took the unit to Commercial Marine electronics they did an update and unit is working fine. Can I recommend them? Well go figure.

Wonderful customer service and knowledgeable staff.