So I really try to support this business because it is black owned but at every single the customer service is a fail. They are literally always out of something. Like always, there is no sense of urgency in serving the customers. Literally waited over an hour for fried shrimp and fries. Great food but management just needs to do better all the way around.
All I can say is that I’m in love. Thank you for warming my soul with your food. It puts me in a good mood.
I had the lobster and shrimp pasta. Superb! Enough to feed two people or have left overs. I pair it with the pineapple-ginger juice. On point. The staff was super friendly. The menu was full of great options, and they also have a link to a digital menu on the counter to help combat Covid.
I went during lunch time. Jerk Pasta was good. Barbi Fried chicken was just ok. I wanted a crab broil although they have a poster up that they serve it it wasnt available that day smh. If you only provide certain foods on specific days that should be specified.
Got the jerk chicken pasta and also the chicken and shrimp pasta idk why a dish that should be savory tasted extremely sweet. Gross
Customer service was great. I love good food, but I’m not impressed. Food was cold although the chicken was nice and tender, the pasta sauce is liquid-y and inconsistent looks like it’s just heavy cream and jerk seasoning Would have loved if the cheese was actually melted chicken. Overall the food is ehh. I would give it another try.
I always call in my order because I know the food takes a while to be ready and the food is amazing but the service from this particular location is completely trash. The only worker that actually has manners was Janice but she is no longer with them which is honestly sad. Even their manager Sage is completely rude & unprofessional. If you don’t like your job QUIT!!!
Ordered my food for pick up got there 30 minutes later and still was waiting 30 minutes to get my food even though my co worker and I Ordered at the same time. Watched 10 more pick up come in and get served and the girl working the counter with the red wig completely ignored me the whole time and not once helped me extremely disrespectful and I come here a lot as well as get catering from th bit once I feel disrespected I will no longer do business with you and I still never got the refund for the festival I never got.
Unfortunately, this restaurant doesnt give you the option to change side. I placed an order and 1 hr later i noticed nobody called to let me know that the food was ready, when I called, the reception informed me they couldnt give us the food that we ordered because it wasnt considered a meal and we would need to pay an extra $25. I then proceeded to ask why didnt they call us to let us know, she then said she was going to tell me when I got there. However I was going to pay in cash and the EXACT AMOUNT. If I hadnt called to ask why my order was taking so long, nobody wouldve called us to let us know that the food price went up SIGNIFICANTLY. They dont accommodate nobody and its sad when were trying to support black business
The jerk chicken pasta is awesome.
I ordered the jerk chicken pasta on DoorDash and received my meal about an hour ago. My mother and I loved it. Definitely will be purchasing from here again. It was our 1st time too ;)
I give them 5 stars because, every time I call to place an order, when they call me back my food is ready. That and customer service goes a long way with me.
Okay here’s the thing, the food is good but the mac and cheese is umm bad. The mac and cheese flavoring is bad it taste weird
Food was outstanding and the cashier was amazing in keeping the food fresh and ready. I’m loving the environment also the place was spot less; very clean.
This is THE WORST. Customer Service and orders in a timely manner. NEVER AGAIN. I will got to Oakland Blvd before coming to Broward Blvd again
Their website isn’t accurate and needs updating. Even though i ordered my food 2 1/2 hours before pick up, i still had to wait half hour to get my food. I wouldn’t recommend anyone to go here and this will be my first an last.
Customer Service poor. Food was good though. But Service level 0. I dont think that I would return.
Went here yesterday ordered Lobster and Shrimp pasta and also salmon and pasta was told it will be 30 min and waited over a hour and a half for my food.. WILL NEVER GO BACK !!!! Was DEFINITELY not worth the wait.
Ordered my food by phone and told it would be ready in one hour. They are suppose to call you food is ready, no call after an hour so called and was told 10 more minutes. It was raining called again after 15 min food is ready. Go inside to pick up, the person checked my food and i was missing part of my fish order. If i wanted the order would be another 15 minutes. I was very upset. It took another 30 minutes. The food was good, did not like the veggies. Will not be going back.
Rasta pasta was great.
Please don’t waste your time. The staff always has an attitude and leaves you on hold for 45+ mins. Horrible customer service. I ordered something specific and they gave me something totally different which i’m allergic to. I’ve been over the phone for 45 mins on hold trying to get my money back 😡 Never again will I order from here!
To pricey, chicken was old and hard, toss the whole food...wasted monies
If youre not doing business just close the danm restaurant why just ignored me while Im talking to you....
Best jerk chicken pasta ever
First time ordering in person at this location, I was told the food would be prepared in 25 mins so to wait inside my car and I will receive a phone call when it’s ready. I ordered their lobster + shrimp pasta. Almost 2 hours later, well (1 hr 28 mins to be exact), and no phone call. So I walked back inside the restaurant to ask for a refund, obviously annoyed at them exhausting my patience, and that’s when they started to put a rush on my order. I could understand if it was a busy weekend, but it was a Monday afternoon and only two ppl were ahead me when I walked in. Completely unacceptable. They need to do better in serving their customers in a timely manner. The food was good, but it was not worth the time or gas i wasted going there. 👎🏾
The food was AMAZING. You also get a huge portion of food for a reasonable price...Definitely enough to feed 2 to 3 people.
I just want y’all to know y’all just lost a customer ! Bad buisness man
Good food .. ordered online...wasn’t ready when they said. Add 15 minutes to the time they give you .
I love their salmon burger, food is always fresh
Very Unusual Settings # From the Fooc Display Board,to the Decoratiobs and the Food taste Unusual and filling to every spoonful taste..# A Gem #
The food is good, but the girl at the front in the Lauderhill location is very rude. They don’t like to give you sauce on the side & barely put any gravy on your food. If I decide to spend my money with them again I’d go to the Broward Blvd location.
Horrible customer service
This is the place to awaken your taste buds!!! My favorite is the Salmon with its fusion of pineapple and bourbon sauce.. I paired it with not your normal side salad which more than complimented my fish.. I love the food here and everyone should visit this excellent contemporary island establishment
This spot has amazing service and delightful food. My favourite spot in the area. The food served rapidly and the rates are inexpensive. Will definitely recommend this spot.
The girl at the front is rude and unprofessional. Literally giving attitude on the phone because I’m waiting over an hour for some pasta and salad. This type of customer service could ruin the business
Food and service is on point! I always order the brown stew snapper. Its totally worth the 20 bucks they charge. Its always made to order. I suggest calling it in as it takes about a good 20 minutes to prepare. Staff is also friendly! So glad for this location as they are open on Sundays. Panfiyah keep up the good work!
Food is good but the girl up front tells you 10 minutes and have you waiting for 45 minutes. This happened too many time. Always on the phone too
Advertise as being opened however place was closed
Tried this place for the first time today and Im so glad I did. By far the best mac and cheese Ive ever had, and for an excellent price!! Also, the place is really clean. If your looking for good food for a great price I definitely recommend this place.
Great food, great customer service, and great atmosphere and great food! Oh I said great food already! Call and order ahead so the wait wont be longer than your use to because everything is made fresh and done to order!
Excellent food
Delicious food! The barbi-fry chicken is AMAZING! You must try it!
Made to order food. The food is made on spot. So its good to call ahead with your order. Delicious Jamaican cuisine. And they cater for dinner partys
This is a new location for them. Food was tasty and fresh made. Service was prompt and very friendly. Prices were okay my only negative is the price of their bottled drinks was a bit high and they dont offer and diet options other than bottled water.
Its better if you order in advance by phone or online. We ordered in person and the wait was an hour an a half. The food was definitely amazing, everything made fresh to order. We had the lobster and shrimp pasta, gingery salmon, Barbi chicken, bammy, grilled chicken salad and shrimp quesadilla. Everything was good.
Chicken cold, customer service bad, plus they give me dry rice to eat n no sauce y’all crazy
My first time here I had no complaints... nice hot food....was told food is made to order.... second time here and my entire 3 orders were COLD. I had two orders of jerk chicken and 1 order of barbiefried chicken and fries...ALL COLD.... the only thing that was hot was the plantain and the festival ..... so dissapointing.. as I was really looking forward to my meal.... forced down 1 piece of chicken and left it alone. WOW.... WHAT HAPPENED
Fresh Savory traditional Island food at a reasonable cost. Cooked to order ...
DO NOT EAT AT THIS PLACE WOW THIS IS DISRESPECTFUL TO THE JAMAICAN CULTURE AND TO ALL FOOD ESTABLISHMENTS I GUESS ANYBODY CAN HAVE A FOOD ESTABLISHMENT THIS PLACE PUT THE N IN NASTY !!!! THEIR FOOD IS SO POORLY SEASONED AND TASTELESS
Good service and excellent food..best jamaican food
The food was great, (cooked to order), and the prices fair!
Great festival! The cheesecake is pretty good, also.
Beautiful and clean store. The young lady at the register was very rude to the poor customers behind me I felt so bad for them they were simply asking about the menu and side & everytime she answered the phones to a calling customer she was SUPER rude & nasty to them. She yelled at 2 different callers & said IM BUSY WHAT DO YOU WANT!! DIDNT I TELL YOU LAST WEEK WE DONT HAVE SALMON AT THIS LOCATION & hung up on them. Smh I was shocked at the customer service. Now lets get to the food part. I was so excited for my food everything on the menu looks amazing!! I ordered fried fish it was DELICIOUS... but my mac n cheese was omg disgusting and the potato salad disgusting. I tried some of my fiance chicken wings he ordered DISGUSTING and the texture was weird. My fiance took one bite & threw away all his wings & his mac n cheese. Such a let down. Yup we went to bed hungry & wasted money. The only thing I recommend from this place is the fried tilapia.
Unprofessional. The hours on this location says theyre open until 12a.m. Placed a pick up order, charged my card, got a order confirmation #, got there around 11 and theyre closed. They said that neither location has my order. I called the ordering app they use; chow now & they advised that Panfiyah left my order in cart, basically refused my order, & shouldve called me to say that the order wouldnt be fulfilled. I couldve been traveling a distance for their services. Wont be spending my money here again.
The jerk chicken pasta is delicious and the portion is huge.
Food is always good in service is excellent
Though the portions were good they dont give much meat
Let me start by saying if I could give them NO stars I would. The Customer Service is TERRIBLE the workers were rude and wouldn’t allow me to speak to the manager, safe to say they will NEVER receive business from me again..
Staff was very courteous felt the warmth as you walk in . I really like the sandwiches they Were awesome But The Kids didnt like the little snack, I wasnt overwhelmed with them either.
My first time eating here was every thing I was looking for. Delicious
Ok first visit was good tried it a second time disaster, I ordered a Turkey burger hour later I showed up to pick up still not so ready,therfore had to take away some stars. My review is not based on do a review and Ill give you a discount or free drink.
Excellent customer service,Great food, darleen👌
Always have to wait for your food
The food was delicious and well prepared.
I like y’all but everytime I order it’s either it’s wrong y’all don’t have or probably do have and just don’t want to make it smh
Great service great tasting food I would recommend for everyone to try there food and you will fall in love there a variety of food there for everyone
Stale food them sell. Never again it happen to me more than once
Its a Jamaican restaurant that have great food
Amazing !!!
Jerk chicken pasta my fave. Very good service
Gd fried smothered chicken best in town
The food is awesome. Thanks Darlene...
My Favorite spot! Great food 👍🏾
Clean neat
The food is delicious here..
Jerk chicken and shrimp pasta is 🔥🔥🔥🔥🔥🔥
I called my order in ...came in this place and still sat down for about 55 mins...for a $8 worth of wings ....smfh...never coming back
Food was ok not the best area.
Clean. Friendly staff
Yessss fyi
This restaurant is official just small for eat-ins ....
Poor customer service and cashier.
Awesome 👍
Food was excellent
AMAZING
Food is Fiyah!!! 🔥🔥🔥
👍😋
The food wasn’t bad but the customer service is garbage! A young lady by the name of Aiyana took my order and said she will call when it was ready. 1 hour and 45 minutes went by no call. I arrived to the place and she said I should of just came and then proceeded to lie in my face and say she called as she tells me another order number. Once she saw my receipt she said oh and preceded to lie and insist that she called. My food was cold I didn’t receive an apology. She never admitted she didn’t call even after showing her my call log and my phone wasn’t dead or on DND she simply just didn’t call! Please hire better people that’s taking orders and maybe tell people a time to come versus calling because that doesn’t work!!!
Congratulations for your attention