Marisa was extremely helpful and very polite. She had the patience to give me the best help and her attitude that, No Worries, I can help you!! She did just that!! I am Grateful for all she did for me and Im confident all my issues were addressed.Thank You Marisa 😊

Today was the absolute best experience Ive ever had at Verizon. Mari the regional manager was phenomenal. This woman had more knowledge and resources than anybody Ive think Ive encountered. She not only got me a phone that was in incredibly short supply but also saved me money by her knowledge of the various account types. Theres good customer service and then theres the folks that go above and beyond and she was one of them ppl. Incredible. Only downside is she only gets to the Ft Morgan store once every two weeks. Nothing against the other employees, who Im sure are great too, but the general workforce needs more people like her.

Desirae was so awesome she was so friendly. Even though it took us awhile she was so patient and kind. My 2 grandsons were with us it was very trying lol but she was just the best person. Kudos to Ms. M.Gray too!!!!!! Both of them were just awesome!!!!!!!

Sales associates were very friendly and helpful. Much better than my old provider, Viaero !

Desiree has always been my go to person since the very first week she started working in my local store. She is very knowledgable about the services and the product. She is always pleasant to work with.I definitely give her 5 stars without hesitation.

This lady had three people that were waiting and she was super friendly and seen me and another lady in between activating a new line. Ive dealt with her before.....always friendly and HELPFUL!!

This place is great! The staff is always so helpful and have the best smiling faces. They are genuinely nice and great people. I have been there a lot and have never had a bad experience!

The service was fantastic! Marisa was so polite and helpful. Everyone at Russell Verizon is always so friendly. Thanks again!!

Marissa was the by far the best help I’ve had thus far!

Service was great and the staff is fantastic . Very helpful and knowledgeable. Couldnt ask for better service and support

Love this store! I would recommend it to EVERYONE. Helpfull informative and great people to deal with!

Had to get new phone blacked out, took while to transfer old phone to new one but they had patience an got it done

The lady at the desk was helpful and friendly. After dealing with the online Verizon bureaucracy.....a friendly associate was very needed

Chris was very helpful, thorough but quick. Nice positive experience.

Greeted immediately upon entering. Received focused service from start to finish - well done.Highly recommend.

Took very little time to figure out why my bill was double. Chris is always easy to talk with and he has a great smile to go along with his professional attitude. Thanks!

I was acknowledged when I came in the door, I was treated normally and was able to conduct my business in a timely fashion. Well mannered staff. 👍👍

Very helpful, knowledgeable and friendly.

Easy & Friendly. Hooked me up with the best plan for me, Thanks Verizon.

Can’t ask more from the people. Could use plenty of help.

Great job!Very helpful

I had gone in to find a new phone for myself and was asking about the pre paid phones and also asked about some cheaper phones for my children we talked with the manager i because i was going to need to get something for my daughter so I didnt have to worry about her having to walk to and from school alone he suggested that I go to a regular plan instead of a pre paid one they got me a $1000 approval for a plan and then figured out which phones we could get into when all was said and done i was able to put all five of us into new phones with a great plan and ultimately I will be paying less a month than I was on pre paid for 3 phones than you guys your amazing i will be going back to these guys again.

I would have moved to another phone carrier were it not for the above and beyond service I received from Sara and the manager. Verizon had no interest in helping me figure out what was wrong with my account but those 2 employees did absolutely everything they possibly could have to help me. Thank you! It’s rare to see customer service like that!

Desirae was awesome. By far the best experience Ive ever had in a phone store. She was very helpful and explained everything to me before hand

The lady that sold me the phone had little idea what she was doing. I left not even knowing how to turn my phone on or off. Then made a trip back 6 days later and Desirae was so patient and beyond helpful. She is the one that gets the 10!

Desirae was the best and so very patient. I am glad I chose to go there!

I had the best experience in store today. Desirae is a star at customer service. She’s very patient and kind. I’m so grateful that she took the time to set my new phone up for me. I’ll continue to come back to see her for my future endeavors.

Chris Vickers gives the best service ever! He answers my questions and helps me with every little thing I need! He’s the only one I’ll work with in the store!

Excellent customer service. Desirae went all out to make sure I got what I needed.

Very good service and had a good buying experience with the sales associate desirae was very friendly and very helpful

Fast and friendly service. Very helpful.

Very friendly and helpful

It was great. The associate took care of my need with a professional job.

Chriss is just out standing, I have been with Verizon since a decade now and visited many Verizon retail places but, me and my wife gotten some remarkable service I never have had such a kind of customer service. Chriss, my friend hats of to you. I don’t care what others say about you but you did everything for us what you had in your power and if someone would expect more then it’s not your problem. I will visit your place more often.

I walked in this week needing a new phone. They were extremely helpful, patient with my questions even opened the case boxes to let me “try on new cases” to see which one I liked. In the past when I needed a new phone I’d dread going into a Verizon and had to plan a few hours to get this done. I was in and out in less than 30 minutes.

I think the person who helped me might have been a manager she was super helpful... her level of customer service is outstanding... thank you so much...

I went in to get ear buds, and as soon as i walked in Christina greeted me right away and got me what i needed.

Maria was amazing to work with. Very knowledgeable and pleasant! Management material there!

Very helpful and knew exactly what to do

Very helpful.. Thanks

The customer service was absolutely phenomenal! Sara was a wonder to work with; she guided us through setting up a new line for my family, which our account had a problem not even other representatives could fix. One of them even hung on us! The amount of patience (2+ hours) and kindness she showed us is something I appreciate greatly since we had no knowledge of anything before we entered.

This was easiest and least confusing phone buying experience that I have ever had. I loved the clerk. She was fast, efficient and sweet!

Desirae was awesome and helped me figuring which phone worked best! She was very polite and answered all the questions I needed to know

Deserve was very knowledgeable and helpful. She made sure all my questions answered.

Chris was awesome, super helpful and made it an enjoyable experience!

Even after being a former customer, Christina was more than helpful and a true blessing in helping me with my phone issues!

Today I was assisted by Mrs. Desiree Contreras and I was just so happy with the help that I got along with being taught how to use my phone I walked out of the store with a better understanding of it. I know I will come back to her as a customer, and the store. Also the customer service I did receive was excellent, kind helpful and understanding. I will not use another store, she went above and beyond what I expected. it was clean, well put together & customer friendly with its product displa. Give her a raise and acknowledgement of how great she is.

I thoroughly was delighted with the service I received. thank you for your help.

Couldn’t have been a better experience. Desirae was very knowledgeable and was extremely patient and helpful while setting up our phones.

The associate Desiraewas very helpful excited to be there and I appreciate her help immensel. Shes such a joy and a great help.

Great place, excellent customer service!

We left with our new phones and tablets not fully set up. We have had trouble since. Came in and Desirae did a fantastic job helping us transition into our devices. Very pleased with her patience.

I appreciate the help from Desirae today. Ive recently been into the other location and was told that if they helped me theyd charge me. Im a Verizon prepaid customer and just needed my new phone set up. Desirae exceeded my expectations and Ill visit her every chance in the future. Im so grateful.

Desirae was so great. She helped me pick out the best phone for my needs. Had a great time chasing with her while seeing up my phone. By far the best experience at a cellphone store.

Terrible service. Terrible employees with bad attitudes. Every employee acts like their job is a chore and does everything incorrectly. Information is inconsistent between members of the workplace and nothing is ever resolved easily. I’d recommend getting new employees and getting rid of the non competent members who make it obvious they do not like being there.

Ive had nothing but issues with both of my moto phones. Desirae has always been so attentive and has addressed my issues. Shes worked diligently to take care of me.

Chris was very polite. He helped me get what I wanted. Made sure I knew what I was paying for and what my first bill would be. It was just an overall pleasant experience.

Went in to the Platte Ave. location this morning to upgrade my device and Powers W. helped us out. He greeted us at the door and was extremely friendly and knowledgeable. Powers was very helpful and had us out the door in a timely manner. I would say this was probably one of the best experiences we’ve had dealing with Ensignal.

We are very pleased with their service at the store. We had gotten our new upgrades at another store and they just sent us off without even asking if they could set up our new phones. We came here and a big thanks to Chris for helping us in everything we asked.

Excellent service. On the spot and more than just friendly. Best cell phone assistance I have EVER had. Thanks!

My husband doesnt know how to use a phone so Im doing this for m miss Desirae Contreras helped us here and Ft Morgan not only was her customer service excellent but she was kind and enjoyable to work with I do believe that she should move up in the company and possibly run the store thank you very much

We had a very wonderful time getting my new phone. Desirae helped us out and I appreciate that.

Very helpful staff. Knowledgeable and outstanding customer service! Highly recommend this store!

From the moment we walked in, the entire staff made us feel welcome and comfortable. Our service needs were not only met but exceeded. Could not imagine any better service.

Alexis was all around amazing she got me my new note 9 my 2 watches and helped me every step of the way I love her customer service and will definitely go to her when ever I need help or new products

I disabled my phone and was very disappointed. I came in today to see Desirae and she took the time to restore my phone. I’m very grateful for her generous help.

Have had nothing shy of great service here. Friendly and comfortable atmosphere. Enjoy the visits every time I am in.

After a long day and running on 3 hours of sleep, their Rep Alexis exceeded our expectations and is a perfect example of customer service.

Wendy was awesome! Chris was also very helpful! Great place to go for anything Verizon

Alexis did awesome for me today and she got my SMB up and going! Very pleased.

I love the service I receive here in Ft Morgan. Desirae is the best at her job. Thank you.

I dont like Verizon I dont get along with Verizon I dont shop with Verizon anymore 👎👎

Alexis did great work helping me upgrade to my new device. 👍

Alexis Hernandez was the best!!!!! She didnt give up on fixing my phone and was very personable and determined to help in any way she could! Thank you!!!!!

I needed a new phone and was apprehensive about getting a new iPhone. Desirae helped me so much today. She’s a great sales representative.

Im so thankful for the help Desirae provided for me today! Shes patient and Im thankful.

Chris Vickers was absolutely amazing! Very helpful, painless, and fast process purchasing my new iPhone XR! I am absolutely loving it!! :)

Very pleased with Desirae. Her service was extraordinary!

Excellent service great help

I just spent a few hours in the store with your sales person Desiree Contreras, there were a lot of things that went wrong including losing wifi conecrions and other things, but this young lady was the most friendly most accomidating person Ive ever delt dith, tou as a company are very blessed to have her as your employee. I have nothing but the very best recommendation for Mrs .Contreres

Great customer service- I appreciate the help from Desirae today.

I’ve been in here twice for over 2hrs now and still don’t have a phone. Will not be back

Very friendly customer service, informative and helpful.

Very very awesome and helpful and would come back again and again!!!

Desire helped me into a new service plan & phone. Im thankful for her help.

Desirable helped me get a new watch and I love it!

Very helpful!!! Fixed the problem I came in with! Very nice to deal with!

I like the way Alexis helped me out. I appreciate it.

Sara was very patient with my little to none knowledge of technology. She’s the person to go to!

The Service Was Great. Thanks Alexis Hernandez.

Great service overall from Desirae Contreras today!

Chris and staff were kind and very helpful. Phone stuff can be stressful and they took away stress.

Good service and made my bad weather day better. Thank you Desirae!

Great customer service to Alexis Hernandez.

Superb service and very friendly!

Easy process and the best customer service! Totally beats automated messages!!

I came back to visit Desirae today for additional help and she was able to put me on the right track to better understand the mistakes that I made because I was a bad customer and did not listen to her the 1st time but then she helped me and all is right in the world

Larry was very helpful in my stressful situation. I thank him very much!

Great customer service! Thanks Alexis!

Alexis did a Wonderful Job for me!