Josh-498 was great. He did more than just replace the safety float switch. Above and beyond service is what keeping customers is all about and Josh did that. ATTABOY! Not sure this is a good term in todays crazy world but two thumbs up may offend the thumbless too.
Seth/Brandon were great to work with. Being new to Florida we had a few question. 1037 and 1026 were more than happy to take the time to answer our questions. I would highly recommend if youre into receiving a great customer experience.
I have a contract with Home Tech. It is the best purchase I made. I heard a loud noise from my refrigerator. Called Home Tech. They made an appointment for me the next morning. JOEL came over and said I needed a new fan and fan blade. JOEL got on the phone. Found out they had it in stock and at 6 pm the same night ANTON came over and replaced those two pieces and my refrigerator is running quietly again. Not only were the two Techs as nice as can be but Annie in Custom Service made the appointment with JOEL, told me he was 30 minutes away then called back and advised me that ANTON would be at my home between 6 pm and 6;30 to replace the parts. Right on time my doorbell rang. I have high praise for HOME TECH.Excellent company. Everyone is so helpful. They care about their clients. So happy to do business with them. Glad I have a yearly Contract.
I scheduled a routine Grill and Filter cleaning with Home Tech. Brandon, Tech #1026, noticed some issues with the AC Units and proceeded to fix the issue. He was scheduled for 30 minutes arriving promptly at 8:00 am with a 7:30 am call. Brandon spent 4 hours at my home ensuring everything with the AC units and thermostats were fixed correctly. He way exceeded my expectations for a routine service. Brandon cares about his work, ensures everything is operating properly and has the attitude that if he discovers a problem, he is going to spend whatever amount of time it takes to correct it and correct it properly. I was very impressed with the service he provided. On top of that, his nice, easy going temperament was a true pleasure. What an awesome experience.
My fluorescent lights in my Laundry room suddenly would not turn on. I called Home-Tech for a electrician to come and fix. Ralph #994 arrived on time and checked out the two light switches, then the bulbs and all was working. He then tested the Ballast which was not functioning. That part was not included in my Gold Agreement. For a reasonable price Ralph installed a new ballast, converted it to LED and installed new bulbs. All the while Ralph was efficient, personable, professional and solved my problem. Home-Tech has protected my home for many years Im always happy to recommend them highly.
My AC went out on Labor Day evening. I called and a tech was here the next morning. It required a part and they promised to put a rush on it. I had a call within the hour to schedule the repair that very same day. Paul, #1030, called to let me know he was on the way. He was efficient and friendly. Love the peace of mind that Home-tech provides.
Seth and Brandon were on time and very professional. They gave suggestions on maintaining the A/C ... and were courteous and patient with my questions.
I have been using H-T for about 8 years, but not consistently each year. Returned back to them in May 2021 and am extremely impressed (again!) by their professionalism and skill. Ralph #994 was recently out to install some fans and lights on our lanai; he was on time, worked efficiently, was able to improvise when some of the parts were missing from the box - and was professional and very nice to talk to. There is really no better company overall for the price and level of service.
Josh and Gerson did a remarkable job with a timely and professional result. A difficult with a good result ending with a very satisfied customer.We would request Josh and Gerson for any future work.
Charles Harper #2003 was terrific! He was pleasant, professional, on time and most of all, was great with our dog. He has been to our condo several times and has been great during each visit
As a property managers we rely on Home Tech for their fast response time, trained technicians and great service. I recently scheduled 13 annual AC cleanings and was assigned an army of techs to service the condos that morning. I couldnt have been more pleased with their professionalism. It could have been a VERY hectic day, but Paul C. (#1030), Paul D. (#1022), Marco (#1024), Hualner (#1004), and Gerson (#858) made everything run smoothly to get the job done....and they even cleaned up after every job! Thank you Home Tech!
Ivan was the plumber who came to address three plumbing problems we had in two houses. He was incredibly fast, knew what was wrong, and fixed everything perfectly. We were very pleased with his service.
Matthew King, Tech # 461 repaired our AC unit today. We have had several calls in the past year on the same evaporation drain clogging. Matthew took the time to check all the possible causes of this continuing drain clogging and thoroughly cleaned everything. He also rewired the float switches so the wires were not running all over the front of the inside unit. Thank you Matthew for a thorough job.
Today we had our central air conditioning unit serviced by Home Tech. We have had similar services for 6 years now…but NONE of the previous ones were as thorough as today’s. Marco Ponce, a young recent employee did a wonderful job in cleaning and wiping all the elements. He also explained each one as he was doing his work. After finishing inside, he invited me to go outside with him as he was going to workon the compressor. Once again he explained to me all 5hat he was doing.You have quite a young man in him, Tech No. 1024. He’s quite a credit to your company. Bravo Marco!
Doug, the plumber is great. He is very responsive and really knows what he is doing. I had two toilets with problems, a bath tub spot that was loose and rotating, and slow vanity sink drains. In a little over a half hour, Doug fixed the toilets, cleared the drains and removed and tightened the tub spout. Then he put a neat bead of caulk around the spout while showing me how to do it properly and neatly. Doug made repairs on our previous residence and always did a great job then.Glad we can still benefit from his services.
Matt King went to our condo to check on our AC system and a new Brandt thermostat, which was not programmed to give us alerts back in our home state. He arrived promptly, checked out the system and thermostat and called so he could turn on the alerts. He talked me through everything he was doing at the condo and then stayed on the phone until he was sure I was able to receive the alerts on my phone app. Matt was extremely professional and answered all of my questions. I appreciated all of his efforts on our behalf. Hopefully we will not have any more technical issues, but if we do, I will be requesting to speak to Matt for sure.
We came home after a long trip and found out that our air was not working. It was 7pm and I called Home Tech. Within 1 hour, JAMES came to our rescue. He empty water pan and change a air condition part outside the house. It was humid and hot but we had excellent service with James. We will rate him highly professional and knew exactly what was needed to get our air back on that night.
Seth and Brandon were attentive and spent the time necessary to get the job done. Highly recommend
Tech #386 Doug did great work replacing my sink faucet. He has been to my house several times since I contracted home tech almost a year ago and all of his work has been exemplary! I recommend Doug and Home Tech to anyone who is looking for a plumbing service!
Have used Home-Tech for about 20 years. They have always done a great job - annual A/C checks and appliance repair. Great to have when I was travelling - any issues and my wife just called. Carlos #1000 was a great example - arrived on time, efficiently checked and cleaned the A/C professionally. Reviewed the status with me at the end. (Thankfully - no problems.)
Electrical : recessed an electrical outlet on new slide in range.Both tech 994 and 394 were a delight to have in our home. Service wasexceptional and professional. So glad they solved the problem. :)
Carlos M. #1000 completed our A/C maintenance this morning, in the pouring down rain. He was extremely professional, explaining what he was doing and patiently answering our questions. He was excellent!
We had a clogged drain pipe for our a/c and had to shut it off on a hot Saturday afternoon. We called Home-Tech and had a technician, Todd (#393), arrive in a couple hours. Todd resolved the clog while improving the pipe/drain set up for us to help avoid this type of problem in the future. He was very professional and courteous, and we appreciate the companys quick response on a hot, summer weekend.
Been with Home Tech for over 10 years and just had another great experience! I’m up North and my AC went out in Bonita Springs. I have the Gold Plan with Home Tech and called late at night for assistance. Great interface with scheduler Christen (sp) who set me up with an appointment next day. Matthew K 461 and Paul C 1030 showed up in an even earlier available time slot and got right to work.They THROUGHLY checked every possible contingency and even crawled through my attic with outside temperature of 92 looking for a wire break. They found a corroded connection outside my unit and fixed it. What a great example of “going the extra mile” for customer satisfaction. Matthew called me and gave a complete rundown of the process. Easy to see the pride taken in a company owned business! I have always talked highly of Home Tech and you can bet my neighbors will hear about howmy issue was fixed. WELL DONE!Jeff Lyon
Carlos and DION CAME OUT TO REPLACE THE SHOCK ABSORBERS IN MY 2 YEAR OLD MAYTAG WASHER PARTS NOT COVERED UNDER THE 10 YR WARRANTY, GO FIGURE. . THE BOYS WERE COURTEOUS FRIENDLY, PUNCTUAL AND PROFESSIONAL. IT TOOK THEM 30 MINS TOTAL LABOR TIME, AND COST 330.00, NOT INCLUDING THE SERVICE CHARGE OF $99.00.THERE ONLY COMMUNICATION I RECEIVED WAS FROM THEIR SALES DEPT TO SEE IF I WAS INTERESTED IN A SERVICE PLAN. I CALLED 3 TIMES TO SET UP SERVICE TO INSTALL THE SHOCK ABSORBERS, AND NON OF MY CALLS RETURNED.. NEVER THE LESS PERSISTANCE PAID OFF. I CAN FINALLY DO LAUNDRY.
Carlos #1000 was the best. He went right to work and fixed our air conditioner without any hesitation. I would recommend Home-tech for any homeowner who wants the best quality service. I have used them for the last 6 years and have never had a complaint. They are the best!
Our master shower developed a leak and was very difficult to turn on or off. Ivan employee # 1040, repaced abad valve and gotit functioning perfectly in short order. Friendly and efficient and personable
I scheduled an electrical repair and the technician did a wonderful job.He located the problem within a few mins and got it taken care of. He was very professional and friendly and got the situation solved quickly. I would recommend Home-Tech services for anyone.
I was at a friends house and noticed water in the over flow pan under the air conditioner. She called Home Tech they were out in a couple hours. The technician vacuumed the water out and put freon in the unit.Employee #999 was very nice and professional
I have used Home-tech for many years. Have never experienced any problems and the techs have always been great. This past service Ralph #994 was professional, knowledgeable and friendly. Great Job, thank you Ralph!
Matt E and the install team did a great job. Arrived on time, performed AC install in a timely manner and cleaned up very well. Explained what I needed to know about proper operation, etc.I have been a Home Tech customer with a service contract for a number of years and have never had a complaint.
We had an intermittent problem with A/C Heat pump system that would turn on the heat even though it was in Cooling mode. All appointments were arranged promptly, even two after 8 PM. A difficult issue to diagnose because it would not always show the fault to the tech. Finally Matthew (#461) and Paul (#1050) worked above and beyond to check, correct, and replace anything the could be causing the problem.The best service techs and company I have ever worked with. Keep up the good work. I look forward to renewing my contract. You have earned it. JSW
Attaboy for Gregg, very knowledgeable and diagnostic of issues and quick repairs. There have been four other technicians prior to hive and they were all better then normal, but Gregg in my opinion was most efficient. Keep up the good work!
Electrical Inspection: I cannot say enough about how professional and knowledgeable Electrician Tech Ralph is (#994)! He found some abnormal things during my yearly inspection that could have caused harm to me or even potentially worse. He worked through them all methodically, restoring safe CGFI outlets in my kitchen, and restoring power to a few outlets and a few lights on my second floor. This guy really knows electricity and how it flows. He is also personable and polite. Thank you Ralph and Home-Tech!!
I love Home-Tech; they come when called, fix my appliances and maintain my air conditioning. Shout out to Paul Christy#1030 for efficient air conditioner maintenance
Josh,# 498, came this morning at 10.15 and started lining up what he needed to do, called another tech, Alex # 1025 who almost immediately came to our building and both started to work without stop. The service was great, the work very good, and the process fast for all the work they needed to do.Absolutely happy with the service they offered.Thank you,Mario and Leonor Macchi
Anton did a great JOB fixing my fridge . On time, did GREAT .Thanks. Kim Bartlett,
We were served by Josh (498), who was the nicest guy! Great work completed well. We’re thankful for this service!
I have been a Home Tech customer for six years now, and have not been let down. My most recent experience with Ralph to fix an electric problem was great. Ralph communicated regularly, was professional, knowledgeable, and fixed my issue quickly. Thank you Home Tech for continuing to provide great service!
Diego arrived on time and was very polite. He was also quite professional, knowledgeable and completed the service efficiently. The A/C is running quietly after the thorough cleaning Diego provided. We highly recommend Diego and Home-Tech for all your A/C needs.
Long time service contract holder, today had exceptional service from A/C technician Pall Christy
Paul ChristyPerformed annually maintenance on my heating/cooling and went thru every detail of what he did.Paul was very informative and enjoyed talking to him
Wualner Morales (Tech # 1004) did our annual AC inspection and service. He was top drawer on all measures. Thanks for your selection of associates and training. We couldnt be more pleased with our annual contract (+15 years) and responsiveness to our issues when they pop up.
Matthew King (461) and Paul Christy (1030) came to fix our air conditioner.. They were both very informative and professional and polite. We have had a history of problems with our A/C and they addressed all of our concerns. We highly recommend them to others.
We have been using Home-Tech for more than 10 years and have never been disappointed with the service or their response time. Today. James #995 provided our annual AC check. He was courteous and knowledgeable and completed the 18 point clean and service routine thoroughly.
Our tech Paul 1030 worked tirelessly to restore our AC after it was out in the hottest part of August. Thanks Paul and Home-Tech!!
Scheduling and appointment was quick and easy. Ralph was very friendly + professional + informative. Thanks again!
Ralph replaced all the fans/lights in our condo unit. He was fast, efficient and most importantly competent. He made some minor tweaks that made the units look even better than we expected-Great job
Gabriel was very professional and quick. Diagnosed problem and corrected situation. Very satisfied with Home-Tech!
Cory Collins #471 was a most professional, knowledgeable, service technician.He diagnosed the problem, returned with the parts and installed them in a clean efficient manner .He explained everything to us and showed the cooktop working as before.
Carlos #1000 was terrific! He came on time and kept me apprised of what he was doing in a respectful manner. When he was finished gave me an update and he enjoyed the Italian Roast K Cup coffee.
#995/ James did a thorough job. He was professional and carried out his job efficiently
Greg (#899) was efficient, knowledgeable and friendly. He explained what he was doing and voiced his concerns about my system. Ive always been happy with work of Home Tech. Kevin M. N Ft Myers.
Ralph (#994) came and did electric inspection, changed all smoke detector batteries and fixed two outlets. Excellent job!Highly recommend Home-tech. Everyone that works for this company is very professional.
Matthew King (#461) and Paul Christy (#1050) did a great job of figuring out the issue with our mini-split, as the parts needed are back ordered. They were able to change out the motor and clean out the wheels and everything has been working great!!!
Very professional and pleasant technician. Replaced electric outlet quickly and efficiently.
Called with an issue and tech Gabriel arrived before scheduled time. He was knowledgeable, fast and explained everything he was doing to find the issue! Got my unit up and running on our first 90 degree day and explained what needed to be done to prevent further issues! 5 STAR SERVICE
My A C had shut off because of the water poured out from the A/C Filter the water drainKeep up the great work
We had Todd Christy come out to work on our unit, and he was absolutely fantastic, he was polite, prompt, and finished out project in record time. The best repair person I have used in quite some time. He was wonderful
Today, Home Tech was represented by LeMay and I believe his number is 497. What a great, quick response he provided! LeMay did a great job of explaining what had happened with the toilet and what needed to be done. Twenty minutes later, this gentleman had finished the job. LeMay had also installed a new water heater earlier this year and he did a great job then but took the time to ask how we felt about his work at that time and if everything was working well. We consider him to be one of the best of your Home-Tech representatives and know others will be served just as well if LeMay makes the service call!! Thank you Home-Tech.
We are in a rental condo and the condo owner has a service contract with Home-Tech. Ralph #994, came to our rental condo in response to some issues. He installed a replacement smoke detector and will return to replace a damaged light in a storage closet. He performed checks on the electrical panel and in general walked through and checked out the general electrical status in the condo. He was very professional, did a great job and was just an all around good guy. Very fortunate to have Ralph respond to the service call.
Carlos, tech#1000, serviced and cleaned our AC unit thoroughly and professionally today. It was an unusually hot day and our unit is in the attic. Neither phased Carlos in doing a complete job. ATTABOY Carlos!
They did my annual electrical inspection and learned a few new things from Ralph the technician d had overhead lights installed at a very reusable cost,. No pressure to buy new and try their hardness to fix any problem I had with ail my appliances, plumbing and electrical, even my doorbell@
We had our AC maintenance today and just wanted to say how great the service was from Hualner Morales #1004. He was knowledgable and professional, and thorough! We appreciate it!!!!
On July 7th I had Matthew King #461 and Paul Christy #1030 service my A/Cs. They were both the most professional and thorough technicians ever to service my A/Cs. They deserve the 5 star rating.
Always pleased with HomeTech technicians and Gabriel reinforced our faith in having Hometech for so many years!
I have used Home-Tech since 2017 and have been happy with their services. Today, 05/26/2021 they sent a technician (Taylor Stevens #999) to give my HVAC unit a routine maintenance service. Taylor was professional, knowledgeable and took the time to properly service my HVAC unit. I couldn’t have been happier.Great job Taylor and Home-Tech.
#95 James, came out today to do an annual maintenance on my AC. He was proficient, curtesy and did not take long to take care of what needed to be done.
Ralph was fantastic! Quick and professional. Did a great job replacing 2 lights. Thank you Ralph!! # 994!
Carlos #1000 was early which was fine. Did a great job. Explained everything. Very diligent. On a rating of one to ten, would give him a ten.
Josh-498 super professional, speedy, and friendly. And he fixed our broken A/C on a mid 90s hot humid Florida day, so he is our hero!
Matthew King and Paul Christy showed up ahead of schedule to replace my air handler blower motor. They were quick, courteous, and competent. Kuddos!
Mr Diego employee # 1001:Very polite, clean looking,, on time, explained the functionality of the System, and also explained the checklist to my satisfaction..Great company- great employees
Excellent and complete service from Carols #1000! He explained everything he did and worked quickly and efficiently. He resolved some issues we had and expertly installed our new Ecobee thermostat. At the end of the appointment he was able to provide a quote and prepare for some additional work we requested to bring our older HVAC system up to code. Thanks Home-Tech!
Carlos did a fantastic job with the maintenance on my AC. Thanks so much for a very thorough and professional job!!
Matthew King (Tech 461) responded to an air conditioner outage that occurred on August 29, 2021. He responded and worked tirelessly over a two-day period to diagnose and resolve our problem, including finding the necessary parts to complete the repair. Thanks much to Matthew and Home Tech!
We contacted Home tech for an urgent water pipe leak leading to our washing machine. We informed the call center exactly what we needed....including parts. When the technician arrived he had none of the equipment that was required. They still didnt hesitate to charge us and we had to call an alternate company to actually complete the service required. This company is not recommended.
Ralph just came out to our house to inspect our electrical panels, smoke detectors, and GFEs. Ralph was on time and prepared for the job. Ralph did a professional and complete job. I am confident that our systems are in good shape after Ralphs work. Thanks!
Greg and Hualner (#899 and #1004) were respectful and gave me the confidence I needed, the feel that the job was done correctly. I have had a Home-Tech plan for the past 4 years and I have never been happier with the professionalism and information that I received. These two guys left and made sure I was happy with what was done, even on a routine check up.
Carlos 1000 did a great job. He spent extra time to deal with a recurring problem. Appeared very competent and courteous.
On April 14, 2021, Diego, employee # 1001, performed AC maintenance at my residence. He arrived on time and performed the work in a professional and efficient manner. Job well done.
Gabriel (#970) went above and beyond to be sure our AC would be working reliably following his visit. His diligence gave us great confidence that our issue was resolved and would stay that way. We plan to request Gabriel to be the tech that does future service work at our home.
Carlos, #H1000 was my technician. He was wonderful, explained everything he was doing. He is a BIG asset to your company. Pleas eshare my comments with him.
What a great experience! We have been members of Home Tech for 6 Years. Today Joel 517 came to fix our fridge and gas oven. He was wonderful! He did not give up in particular with our gas oven. (I thought I might not have the oven for Thanksgiving.) Joel persevered. All Fixed!Thanks so much, Joel.
Service tech Carlos came to service our a/c unit, and did the most thorough job of testing and cleaning both the interior and exterior components. Very pleased and would highly recommend.
Had an electric inspection and Ralph #994 did an excellent work and was very thourough in his explanations.
Ralph arrived on time and replaced a GFI Outlet in our bathroom. He was extremely respectful and quick! Would highly recommend!
Tech #984 called with arrival time and arrived exactly on time. He was professional, did a thorough job and was very knowledgeable. A great employee.
Greg #899 was on time and on a Saturday. He was very professional and knowledgeable. Clearly Home - Tech hires the best techs to get the job done. We have had service for our appliances and HVAC for a few years now and the techs never disappoint. The customer service is insanely awesome! Attaboy Greg and attaboy Home - Tech for hiring you and all of the other techs that has helped us through the years.
Greg Tech #899 was early, which was great. Did a great job. Explained everything he did and found. Very impressed!
James #995 was here today to do my annual AC maintenance. He called ahead before arriving and was on-time. He was very efficient and kept me informed about what he was doing. Before leaving, he documented to me everything that he done. Bravo!....great job James #995
Josh 498 was very professional, he called before his arrival to let us know exactly what time he would arrive. He was very detailed in the service that he was providing which was AC maintenance. Once he was finished he provided us a very detailed overview of what he did and also a summary report. Home-Tech service is always 5 star. Thank you Josh 498 for providing excellent service.
Doug Tech #386, from Sarasota was Beyond Great,,,,,we loved his service
Carlos H./000 was excellent. Very thorough maintenance check of our HVAC. Thanks much
(#899) Greg was professional and timely with his repair of our A/C unit. I would definitely reccomend him and ask for him again if Services are required!
Greg #899 did the repair. he was on time, very pleasant and professional. he knew what he was doing, finished the job in good time. he left the work area just like he found it. he made sure the heat was working correctly, he then left with a good bye and a smile.
9/21/21 Greg #889 replaced my AC coil, he was on time and professional and explained all steps of my replacement.. Great job, great service Home Tech is a highly recommend well managed honest service company ....................... Greg #899 and AJ #1005 Highly trained and professional, fully explained service and made necessary adjustments. On time service and I highly recommend Home Tech
We used another company to service our AC system for several years. We switched to Home-Tech as it is part of their Silver home service product. James N. (995) serviced and cleaned our AC system. He was meticulous, polite, thorough, and provided answers to a couple of questions we had regarding sustaining our AC system. A great guy and excellent representative of Home-Tech.
Gabe 970 was very professional, he called us before his arrival to let us know exactly what time he would arrive. When he got to the house he followed all the guidelines for safety. He was very detailed in the service that he was providing which was AC maintenance. Once he was finished he provided us a very detailed overview of what he did and also a summary report. We love Home-Tech because their level of service is always 5 star. Thank you Gabe 970 for providing us with excellent service.