Great selections of moldings, great customer service and great quality. Two thumbs up !
Great and prompt service with very fair prices and free delivery. Cant beat them
**UPDATE** While the below was my experience, shortly after posting the review I received a call from the Branch Manager to thank me for my honest review and discuss my experience. So if you go to the store and have a similar experience to mine, ask to speak to the Manager because he appears to genuinely care about making things right**Terrible customer service experience. I originally stopped in to look at door handles (they have an extensive collection) and when I was there I noticed a door on display that I loved. I asked about the price and my salesman told me that he couldnt give me an idea of pricing without my door dimensions. So I left the store with his card and an agreement to email him the dimensions of my front door and he would respond with a price. I sent him the email, no response. Two days later I called to follow up on the email, he said he would look into it and get back with me. A week later, still nothing so I went back to the store to see him in person. Took my information (again) and said he would get back with me. No response. Called again a week later - was told he still hadnt gotten a quote from their supplier. Really? Ive never worked so hard in my life to try to get a business to take my money. Finally decided to search online and found the same door at Lowes - stopped there last night and was able to get a price on the door in about 3 minutes and placed my order. A month later, and Im still waiting for my quote from Smith & DeShields.
Single handily the worst vendor experience we have had- local manager proudly dismissive & verbally abusive while refusing to assist three! different professional clients after he delivered damaged(dirty chipped $900 doors), then client #3: backwards installed ill- fitted astragal guide material: with zero respect or compensation to our business for the time it took to remedy all of his mistakes. Even in 2020- 2021 from a so-called professional company! unbelievableWelcome to Florida
I had a good experience. Thnx.
Arrived just before closing time and the staff couldnt have been more helpful. As a bonus, I thought the pricing beat the pants off the big box suppliers. Thanks.
Knowledgeable and friendly service. Pricing was better than expected
Very friendly and helpful. Lots of mouldings to choose from. Glad I found them about the only place with so many selections
Great place for large trim boards, doors and other decorative items. Very helpful staff.
Very good place in very friendly people a lot molding
Excellent service, great team
Customer service, whats that at this location?
Very well