I’ve used Expert Security for the past #9 years. They installed my system and provided monitoring through a central station. I was able to download an app to my smart-phone for enhanced features and alerts. Brian has always been available & patient regarding any request for maintenance or service. Very professional organization, highly recommended!!!
Totally professional. I selected my own security system and they installed it. They are highly qualified and very fairly priced. I am extremely satisfied with this company. The owner personally came out to ensure that the install was going properly and I was satisfied. I highly recommend this company.
Expert Security did a great job installing my system and working around the dogs. They were fast and efficient. Highly recommend them. I am very pleased with the system and the price.
They did an excellent job installing my surveillance system this week. They used excellent Hikvision equipment and charged a reasonable price for the work. They made sure I could access the system from an app on my smart phone. Would use them again.
Expert Security Services has been a trusted business partner for 7 plus years. Jay Blanchard and his team at ESS, Inc. have worked with me on Security System Design & Installation, Warranty & Post-Warranty Service and ongoing consultation to insure Im receiving optimal performance as hardware architecture changes in order to meet wireless technology advancements.Jay and his team have ALWAYS DELIVERED ON THEIR COMMITMENTS WITH EXCEPTIONAL CUSTOMER SERVICE AT FAIR PRICES. ESS, Inc.is extremely flexible always going the extra mile to make doing business with them rewarding because of their truly exceptional customer comes first service approach.I highly recommend Expert Security Systems because they are professional, responsive, courteous, and extremely knowledgeable.Keep up the good work !!
I’ve been a customer of Expert Security for 3 years. Always there for me. All I have to do is call and they respond immediately to my needs. Good team
Jay and Bryan at Expert security services they were wonderful I needed them for period time to check out the house and answer any questions that the roofer might need (They went way beyond )(Thanks again and again) JR
These guys are great. They did a service call for me a week after a major hurricane. They were able to order the correct parts needed to fix my security system before even coming out and looking at it. Everyone was great -from Brian who answered the phone originally to Jason the technician who came out. Would definitely recommend this company.
When we bought our home in SWFL 10 years ago, we wanted a locally owned and operated security company. We were so happy to find Expert Security Services, and they have been amazing. Weve had very few issues, and when we did, they responded so quickly. They are competent, professional, and helpful. Wed recommend them to anyone.
Non responsive, they installed a system in our office in April 2018...over 10 email’s requesting service and 3 site visits including one from the owner and they removed the defective devices and never came back leaving us disabled, had them install a home system July 2019 the panel stopped working properly, sent an email to the owner.... no response, system 2 down.......had to hire another vendor to repair what we had already paid for... non responsive
I just had my camera system installed today and I couldnt be happier. I enjoyed dealing with Jay and Brian and appreciated the professional installation by Anthony and Rick. Jay has always been there to answer my questions. Thanks ESS.
They were professional, licensed, knowledgeable, and went the extra mile to get what I wanted. Security cameras are good quality... they will use whatever system you want to use. If you buy your own they can install it if you are not happy with their suggestion.
THESE GUYS ARE TOP OF THEIR CLASS, Professional and FAST. Bought my surveillance system in 2012 from Key Locksmith, Naples for my Ft. Myers home who NEVER could get it setup right - over the years Ive had numerous companys who claimed were Experts only to add items not needed and never getting it operating right. EXPERT SECURITY arrived ontime (Jason was terrific) and truly in minimal time, added 2 outdoor cameras, fine tuned the entire system, setup mobile access that others could not do. This surveillance system HAS NEVER worked as good it is now! YOU WONT REGRET GOING WITH THIS COMPANY at competitive prices that deliver results.James Lancaster, Ft. Myers, Fl a.k.a. Snowbird from Ontario, Canada
Locally owned and operated these guys are great. Always courteous and knowledgeable. I would highly recommend them to anyone.
Professional installation and spectacular customer service. We use Expert Security at our home and business. I highly recommend this locally owned and operated security company
Would not recommend them to anyone. Way over priced. Horrible service when they need to come back out and fix things they broke and installed incorrectly. Once you pay them in full good luck getting them back out there for repairs for warranty work. When installing my camera system and running the wires behind the wall they hit the wires to my alarm system and wiped out my entire alarm system by shorting out the main board. Had to argue with them for months to fix it. It still isn’t working correctly. I’m sure they will respond with some answer to try to justify there lack of customer service. Do yourself a favor and find another company to install your camera.
Called them up talked to Jay explained everything to him about my security system. Rick with 20 years experience in the field came out and quickly got everything working great!
Over the past 5 years I have had 16 cameras installed by this company. They are the best!
Came to the rescue!We were frustrated with the service issues we were having with our old security company. I contacted Jay and explained the situation and what was happening with the system.They came out and diagnosed the problem and made the necessary changes to get my system back up and running, all at a fraction of the cost of the other company!They provide a top-notch professional service. They know what they are doing when it comes to home security systems. I am glad we made the switch to Expert Security....I truly have a piece of mind knowing they are taking care of me now.
We found some technical issues with the equipment but they changed the screen pad and the problem was solved. This is a good company.
Have to agree with Ryan Smoot in terms of experience. Just wasnt there. Wish them the best! Sayonara.
I had a security camera go out. Didnt know if it was the cabling or the camera. They came on the day promised and fixed it within an hour
We feel taken advantage of. They told us they were installing a top of the line nice HD DVR and it even says it on the invoice. We found out that it isnt HD and most of our cameras went out within the first couple months. Couldnt get them to come back out. I wouldnt recommend to anyone. Poor quality workmanship and cameras for what they charge. Plus, they straight up lied to us on equipment they were installing
Jay is a very nice guy and a pleasure to do business with .
Great company. I love these guys.
Expert Security Servies Inc - Not recommended! We had this company come out to do a survey for a new security system. Not impressed. Didnt appear to be that professional. After all that, they never bothered to send us a written estimate. Waste of time.
Jason and Brian did what they said they would do and did it on time.It was a good experience