Ray was knowledgeable and professional. Took my laptop to him because it was not updating. Apparently my C drive was just about filled to capacity because its storage space was much to small. Ray removed the old C drive and replaced it with a larger one then transferred the info. from my old C to the new one. Now my computer is working like new. Thank you Ray. I highly recommend this place.Additionally, his prices were reasonable.
Ray was awesome. He answered all my questions and made me feel comfortable leaving my computer in his hands. I thought it was “possessed” but now it runs great!
They dont work on printers even expensive ones. Told me to trash it.
1 day turn around. Good job Ray! You saved the day!
Great experience. Brief synopsis bought a new pc and needed to do a data transfer from the old. Unfortunately took the machines to another place-terrible results. Took pcs to Computer Help, tech told me he would take a look and call me within 48 hrs. 2 days later he called, had a couple questions and told me my pcs would be ready the next day. As promised everything was done professionally, and on time. when I picked my machines up he went over what he did and asked if I had any further questions he could help with. If you have a computer issue I would strongly suggest taking it here!!
They took care of my computer, stopped me from overspending. I will be back.honesty rules!
I work for myself. Without my computer...I am dead in the water.Last week, while typing an e-mail, my Microsoft Surface Pro died on me. I brought it over to Best Buy (Geek Squad), and was told that although the Surface was only 30 months old...it could not be fixed. I bought another computer, but the Geek Squad needed eight to ten days to do a data transfer.I simply could not be out of work for ten days waiting for a data backup to be done. I called Computer Help of SW Florida and spoke to Brandon. Although I never even heard of this place before or had any dealings with this business, Brandon took the time to listen to my blight. He got the fact that without my laptop working, I was basically out of work.Brandon asked me to bring the new laptop over and he would take a look at it. Upon arriving, Brandon immediately began to download my data from the service provider I use for just such emergencies; installed e-mail addresses and did a bunch of other things that I dont think he had to. Instead of ten days, I was back in business in two days with everything being set up and ready to go.Based on my experience with Brandon and Computer Help of SW Florida, I can wholeheartedly recommend this establishment.A big thank you to Brandon for his expertise, understanding and professionalism.
Very nice people to talk with. Always have answers for questions. Can be trusted with professional, private, information. Also from. Time to time they have computers for sale..
Brandon took my laptop and fixed in in two hours, when all three other stores told me they may take 3 days. He priced me fairly and got me out of trouble in no time. Will definitely come back.
Got my PC repaired in the same day. Fast and and efficient. Very professional service.
Have an older computer with a problem that really could have been a serious inconvenience for us. Brandon found it, fixed it and charged a reasonable price. Will be coming back. Thank you!
Everyone can appreciate a little help. Called for help / info about my monitor and they didnt hesitate to help out. Good customer service.
These guys have fixed every problem Ive ever had. Never BSd me on the price. These are my go to guys. Very polite as well. I absolutely recommend this business.
Awesome service.
Great store! They really know what they are doing and go to great lengths to not only fix your computer, they do it in the most efficient and affordable way. I recently brought in a laptop that needed a lot of repair to the hardware (which could have been kind of pricey). However, they found a better, more creative way to fix it and it was very affordable too. The laptop works great now with not a single issue!Thanks for the great work and a job well done!
They do a great job for a fair price. Today I am prompted to write because Andreas came over to my office and DIDNT EVEN CHARGE ME when he discovered that my expensive Brother printer only a year and a half old is shot, not fixable. So nice.
Had an absolutely fantastic experience in here. I had spoken to another similar shop and while the prices were about the same the customer service of Computer Help was much better. They dont talk to you like an idiot for not knowing what the heck you are talking about (which I have no problem admitting I dont) They honed in on my exact needs, and then proceeded to go above and beyond to make it happen. The work was done in a very timely fashion and the price was better than I had thought.When I picked up my unit he showed me everything he had done and was proud of his work, as he should have been. He explained things to me in language I could understand and adjusted to my exact needs. I cant say enough good things. I am sorry to read such a negative review right above mine but you know how some people are. Chances are good it didnt happen that way or they got rid of the people responsible.Go to this place they will take care of you.
After 3 repair shops said they couldnt get my computer up and running, in a reasonable amount of time, Brandon worked his magic and had me out the door and back to work, in under an hour, and with a very reasonable charge for services. Brandon is a star!
I bought a used computer that had a password and was unable to use it. Rick at Computer help went over the computer, removed password, cleaned, added virus protection & memory. He did a great job. The work was done on time and at exactly the price quoted. Hes a great guy and would recommend Rick and Computer help. Thanks!
This place is awesome! Walked in, great immediate service. $160 got my daughters old laptop up and running with only an hours wait. Very personable and explained everything clearly.
Fast, friendly and very reliable service. My computer had a virus that made it inoperable. Brought it there they had it back to me the next day working the way it did when it was new. highly recommend
Great customer service and quick turn over time, definitely recommend!
Good technicians. Reasonable prices.
In and out in less than 24 hours! Computer works great!
A colleague recommended these guys and Im so glad he did. They did an awesome job getting the bugs out of my computer and it runs so much better than before!
I had awesome and pleasant experiences with my computers. Really fast service at a reasonable price.Wish I new about this store sooner. Prazak Jerry
Very helpful. True to word. Fast service.
Rick was totally polite and efficient. Had my issue done in 5 minutes. Thank you!
Fast diagnostic as I walked in, technician offered extra help no charge, very honest, great service!
Easy and quick
Very personalized to local community 😊 like the professional matter they handled my pc problem .Fixed it right the first time and I would recommend it to anyone👍.I luv my pc again☺
Great work. Very helpful and just good people.
Excellent service
Ive used Computer Help of SW Florida (CHSWFL) exclusively for all of my hardware and software needs in my law practice since at least July, 2000. Obviously I was very concerned when I learned that CHSWFL was being sold some 14 years into my business relationship with CHSWFL; especially with how the new owner would be able to help me with my system when the prior owner had been working hands on expanding, updating and trouble shooting the same for some 14 plus years. Well now, after having worked with the new owner, Andreas Hochhausl, for just over a year, I am happy to say with absolute certainty that Andreas acquisition of CHSWFL has taken CHSWFL to a much higher level; a level I really did not know existed for small to medium sized businesses . Andreas was able to step in and take off running without any real learning curve or having to reinvent the wheel. As a sole practitioner, whenever Andreas works on my system, Im present and observing. What Ive learned about Andreas is that while his knowledge of hardware is very extensive and detailed, in my opinion, in this plug and play era, the real skill that Andreas has that makes CHSWFL a simply outstanding service provider is his in depth knowledge and experience with a wide variety of software and with how that software can improve the performance, efficiency and most importantly the security of your business and the information. In addition to being really great at suggesting such software, Andreas is also very patient explaining the operation of that software and how you can get the most from the same. Ive also seen that Andreas coordinates seamlessly with my database programmer. Andreas is readily available, typically completes his work by the time he tells me it will be ready, his charges are fair - especially given his experience and knowledge - a real value - and, as a bonus, he doesnt push extras and, in fact, he even tells me if I suggest something that is overkill or that he thinks would result in a waste of my time and money. Finally, I trust him, an important factor given the nature of my work. In closing, Ive written this review on my own accord and I havent received anything in exchange for the same. In fact, I believe this is the first online review Ive written and only because of how genuinely happy I am with the work which Andreas has done for me to date (including a new server and 3 new workstations earlier this year). For obvious reasons, I didnt want to include my contact information, but Ive given Andreas permission to provide the same if you have any questions for me about Andreas and CHSWFL.
Good place
They can help with almost anything computer related.
This place is a lifesaver, I highly recommend!
They are good, usually quick
Fast. Knowlagble . Friendly.
Friendly, knowledgeable and helpful.