Lee our tech was the best. He did a great job and I would highly recommend this company to handle any door repairs you need.
Excellent service. Travis was technician and while coming out for estimate of new door opener he quickly diagnosed problem with old machine and fixed it no charge. Would highly recommend
Quality doors and installation. Warranty sub par. One of our 3 doors we had installed had a circuit board failure 3months after the 1 year warranty expired. Not happy at all. Too bad as I would have liked to recommend them to clients and used them for our many upcoming projects.UPDATE: The company stood behind their product and did not charge me for the part or service call. They explained that because of the lightning prone area of where I live in Florida is the reason behind the one year electronics warranty. Thank you Precision Door Service
Travis showed up on time And did a Charge the service charge any way even though I didgreat job with the repair My garage door Opens smoother and quieter than ever before My only issue is I was told I would not be charged a service charge And I feel like this was just to get me to schedule the appointment Because even though I did the repair I was still charged the service fee when I called about it I was put on hold for approximately half an hour til I finally hung up not good business to promise a Customer something and not deliver. VERY DISAPPOINTING
They came out sometime this year and did some work on my Garage door. The Gentleman also reprogrammed my Keyless door pad. I had family coming down yesterday for my Mothers Funeral,so i gave them my code to get in. Needless to say it didnt work. I should of tried to use it myself before hand. I called the office this morning and they want to charge me over $100.00 to come back out and reprogram it. NO THANK YOU. IM NOT GIVING THEM ANOTHER 100$ TO REPROGRAM IT. After paying for a funeral,
Had my garage door opener replaced. Travis was the service technician. Both him and his colleague were very polite and friendly, and took the time to show us that everything was working fine once they had completed the job and explained how to program the remote control and connect them to our vehicles. Id definitely recommend Precision to other homeowners needing garage door repair.
Very happy with the service I received. Justin was efficient, knowledgeable and professionalHighly recommend this company
I was extremely pleased with the competency and communication skills of Chris. Not only did he fix an alignment problem of the safety switch, he also showed me how to do it. Chris also suggested new torsion springs be installed. I was very skeptical but he patiently explained and demonstrated the need for the replacement. He did not use pressure tactics. My springs were almost 20 years old and the garage door has functioned much better since they were replaced. Service of Precision Overhead Garage Doors was far superior to companies I’ve previously used. I have no connection POGD and received no compensation for this review.
They did a great job from start to finish, from the estimate to the install. All very professional and we love the new garage door. The young man who installed it is named Charles and he let my 5 year old son, also named Charles, sit in a chair in the front yard and watch him work for over an hour. It was a class act that we will never forget. My son now wants to grow up and have the same job that big Charles has.
I purchased on replacement motor, springs, and track. The service was outstanding, professional and reasonably priced. I would highly recommend using this service if you have any problems with your garage door. Everything was not only presented, but also fully explained. All around excellent.
Repaired my garage door quickly, arrived on time (prior to the window they gave me, which worked for me).
Excellent customer service from the office as appointment availability. They were able to send a tech out the same day I called. The repair tech who assisted me with my recent appointment was able to diagnose and repair my garage door issue within just an hour and had everything he needed in stock on his truck.
Excellent service. Highly knowledgeable, honest and professional. Trust that he knows what he is doing and is telling me the truth. Hard to find honesty in the world today, especially Southwest Florida
My hurricane resistant garage door was installed years ago. They service my door annually. This year my keypad stopped working. They came out the very next day and replaced it quickly. I cannot be happier with my garage door and Precision Overhead service.
Lee is an excellent technician. Knowledgeable, polite, and efficient. We will use you again. The repair was fast and it works great now.
Excellent experience top to bottom, and LEE was awesome...prompt, honest, and forthcoming. Highly recommend both Precision and LEE.
The service was great. They came out and gave us an estimate on a good quality door. I thought the price was very good. The technician did a great job and was very professional and friendly. The only down side was the length of time for the door to come in, but that can’t be helped especially with everything that’s going on this year. Would definitely recommend Precision Door.
This was a great experience. My door needed a repair but I decided to replace the opener instead. There was no pressure for me to do this. The technician was friendly, knowledgeable, and observed social distancing and mask wearing at all times. I’m beyond satisfied with the experience and the results.
What a great experience. Was out of town and a neighbor reported a problem with my garage door staying opened. Contacted Precision. They went right out, diagnosed everything. Couldnt find any major problems. Kept me up to date on everything they were looking at. And the best part being nothing needed repaired didnt even charge a service call. Best experience in a long time.
A GREAT JOB by Justin Nash (technician) on servicing our Palmira Community Bonita Springs, FL garage opener. Remotes were not working (we just purchased the condo) and during the service call, we inquired about an entire new garage door opener, remotes and outside keypad. About 90 minutes later, all were installed and fully operational. GREAT JOB by Justin. THANK YOU!!!
At first I choose Precision because they were local, after the great service Im glad I did. Their serviceman Mark was thorough and professional, he inspected all the parts of the door, then he replaced all the rollers, cables, and both springs, even though only one was broken, they come in a pair, he also lubricated all moving parts and adjusted the drive chain, all repairs were completed in about 2 hours and works great. Thank you Precision Doors. and Mark.
The technician was very knowledgeable and honest and I would use Precision Overhead Door Service again.
Great service. Prompt, and efficient. Service Tech, Mark, was excellent.Thank you for a wonderful experience !!!
The tech that came for our appointment was very polite and worked quickly. Communication with the office was professional. What I did take issue with was the apparent bait and switch they pulled between what I was quoted on the phone and the price quoted upon arrival. When I called to book an appointment, I explained exactly what part of the door was broken, the main spring above the door itself. I was quoted, $90 to $215 or something very close to that. When the tech arrived, he quoted me $400+ for a 10,000 cycle spring with a 90 day warrantee, or $525 for a 40,000 cycle spring with a 7 year warrantee. Wheres the $90-$215 spring?!? He then told me that there are other springs in the opener system and that that was what the appointment setter was quoting me. Convenient miscommunication (scam)...
The Precision team installed a new garage door opener and springs. The came when scheduled, the price was as quoted, the technician was well trained and so friendly and professional. Kudos. Just the kind of company to do business with. Wonderful! Thanks
Great product and company!!!Our old cheap opener finally died with the garage in the open position. The next morning, Precision was able to have a technician at the house to install a completely new, and much better, unit in less than an hour. Very reasonable price as well!!
Super friendly and accommodating when I called the office to make appointment. It was scheduled quickly, call received while on their way which is greatly appreciated and Travis was quick and thorough with his diagnosis and the work he completed. He was friendly, professional and courteous.
Their technician Lee was prompt, courteous, knowledgeable and solved our issue quickly. I will always call them back when needed!
Lee was fabulous! He replaced the opener, programmed my car, programmed the panel on the outside, and now I have a working garage door again! And was super polite and wore his mask :)
The technician was early and experienced and do the job quickly. I needed the belts replaced in both garage door openers. A relatively simple operation that took about 30 minutes. I was charged $500.00!!! I had no choice but to pay. This is an outrageous price in my opinion. I could see maybe $300 for the visit, technicians time and expertise and the two belts but I feel I got a markup because we are in a golf community.
I have used Precision in the past and will in the future and so should you.Contact Joe A. for excellent technical service or contact, Jason, the manager should you ever have any concerns, both are excellent resources. Its comforting to deal with an experienced brick and mortar garage repair company (not a one man contractor operating out of his van) you can rely on in a time of need.
Yesterday, my 20 year old garage door open finally gave up. I called the company that originally installed it, but they couldn’t send anyone until next week. Checked online and found Precision. They had a Google endorsement so gave them a call. They were able to send a repairman first thing this morning, and they provided his name and a photo so I’d know he was legit. Lee showed up on time and quickly diagnosed the problem. He told me the cost to repair and also gave me prices for replacement options. There was no pressure to select one option over the other, and he was very patient answering all of my questions and provided full explanations. I checked with a friend and online, their prices were fair. Went with the replacement and glad I did. My experience so far has been very positive and would recommend them to others.
Quick same day response to my broken garage door. Technician called in advance if his arrival and was very professional in his actions. I would have had to go to hospital if I had to do his job, very labor intensive. Through this difficult job the tech remained courteous and friendly answering my questions. I will recommend Precision to anyone.
I dont expect companies to be able to do same day service on a small garage door repair but Precision took my call and was able to make it out same day. They hit their time window, their tech was personable and knowledgeable and the repair was done efficiently. I would recommend Precision Overhead Garage Door to anyone I can.
We really had a great experience with Precision Overhead Garage door; the installer who came to our door was friendly. Knowledgeable, helpful, and very talented. He listened to us, and he had all the answers for us. The result was a great experience with his demonstrated ability, he enriched our life. He was a global mindset, team player, with demonstrated ability. We will be giving high marks to our neighbors, family, friends who enquire about Precision Overhead Garage door, and will always recommend POGd. This Military family says Thank you for your service great experience.Thank you.Best regards,Russell & Kathryn Backe
Precision did a great job replacing my bearings and springs. My garage door is extremely quiet now and functions superbly. Precision offers fast reliable and reasonable service. Highly recommend!
Wow, what a great experience. Lee, the tech who serviced my garage door, was very knowledgeable and professional. He was able to identify the issues and once we agreed on a plan he worked hard and got my garage door working quickly. Nothing but praise for him and my experience with Precision Door.
Precision made it very easy to schedule a prompt and convenient appointment. The service representative was very kind over the telephone. Jason, my repairman, let me know when he would arrive. He was very professional, kind, helpful and informative. He explained everything and gave me options. He repaired/replaced my torsion spring, cables and rollers quickly and efficiently. I was impressed with the level of service. I know a lot more about garage doors and garage door openers than I did when I woke up this morning.
Precision workers are true professionals. I would recommend Precision to anybody who is looking for dependable, honest, and stellar company that can handle all your garage door problems.
Being a service technician in a trade myself I feel I’m extra critical when I hire a company to do work for me. I provide quality work with fair and honest pricing to my customers so I expect the same from a company I hire. Well let me tell you Precision Overhead Garage Door Service did not disappoint me! Same day service and a VERY reasonable service charge to come out. Alex R arrived on time, was very friendly, and very professional. He quoted me a price that was literally hundreds of dollars less than what I was expecting. He even informed me that they were running a special and he was going to waive the $49.00 service fee since I hired them to make the repair. He replaced both cables, inspected every bit of hardware, fully lubricated all the springs, hinges and rollers and made any needed adjustments. I was so pleased with the service and pricing that I went ahead and payed to have the seal along the bottom of the door replaced also. It’s good to know there are still great companies like this around with great techs like Alex! I highly recommend Precision Overhead Garage Door Service and will definitely use them for all my garage door needs in the future!
After a bad experience with current garage door company,I took the strong recommendation of my son who praised the work of Precision. They did not disappoint. Our technician, Lee, did a timely and professional repair and I’m now another satisfied customer of Precision Door.Charles Reilly
Solved the problem and super quick. I’m glad that I chose Precision to do the job. Well done guys. And Jason... He is a very fast and capable man. I’m super satisfied with the service.May God bless you all and look to find Jesus Christ. He is waiting for you all to look at Him.
First of all, my garage door opener would work SOMETIMES and sometimes not. It would take upwards of 4-5 times to get the door down. I called and made an appointment (very professional) and Matt come out Wednesday. My son was home and the tech said I needed a new door spring and pulley wheels. $475.00 later it was doing the same thing. Called them again very upset and they sent out another tech named Jason. Again my son put him on speaker and he tells me it needs a circuit board. With his monotone voice says you probably won’t be able to get a circuit board for it and a new garage door opener would be around $500.00. I called again and Jason the GM called and said they would send out a very seasoned tech I believe by the name of Doug??Jason (the GM) also said if he couldn’t fix it they would install one at cost ($350.00) After telling Jason I never needed the $475.00 spring and other parts, he asked me if I could pick up the door by myself. Of course I could do it with one hand which tells me there was nothing wrong with the spring. I don’t believe the cost for an opener to them is $350.00 being in the service business myself. You can’t sell an opener for $500.00 with a cost of $350.00 and pay someone 2 hours to install it. I know better than that. They took advantage of me and assure you this isn’t the first time for others. I do commend the company on all other aspects but fault both technicians for a misdiagnosis and especially Mr Bad Attitude Jason (not the GM) as my son said he was rolling his eyes while talking to me on the phone. He also walked out without putting the opener back together which is very unprofessional. He was upset because I just didn’t except him installing a new opener. I will go to Home Depot and get a Chamberland opener for 250.00 and install it myself. Done it before and will do it again. Should have done that first and saved myself $475.00 and the aggravation,
Quick service, professional and courteous. Would highly recommend.
Precision arrived on time, the service rep was polite, professional and effectively and efficient diagnose the problem and immediately made the appropriate repair. Job well done.
It is never a convenient time for a garage door to break, however, this company had it fixed in no time. Exceeded our expectations; they were early for our appointment and solved the issue quickly. Highly recommend this company!
Professional job on replacing our springs. No surprises in price. I highly recommend!
Tried to buy garage doors. Got Lindsey on the phone. Asked if the show room in Ft Myers. It took her 2 min on a brief hold to find out, there is no show room. Theres is just one in Sarasota. Asked for the address to check how long it takes me to get there. She doesnt want to provide me the address. She is can only take my email and than theyll send me the address?! If that starts like that we better buy our garage doors somewhere else! Sad because you were recommended by our neighbors.Still trying to get an appointment. Today the 6th time where we should be called back! Our friends and neighbors bought from you and recommended you. The office in Ft Myers was closed during regular business hours... So what must we do to buy a garage door from you?🙄Now we ve got an appointment!! Yeah,.so we went from 1 star to 3 star.
Great experience from the start. Office staff friendly and efficient in notifying you of what’s going on. Techs were professional and courteous. I had to have a new garage door. When the county inspector came he said they did a great job! Always good to hear. I would highly recommend this company.
Can’t say enough about this company! For a first time customer, they’re everything they said they were and more, as advertised on TV. Precision is very prompt and professional on the job site. Justin, our service technician, was extremely knowledgeable about garage door repairs and/or mechanics, and effectively repaired our garage door without issue.Justin presented himself extremely well for the company: with a great personality, an ability to relieve stressful situations, while being a very thorough technician. Bottom line -Justin is a really good mechanic/technician who knows what $&@! he is doing at the job site.Also, want to give a big shout out to Precision’s Management for honoring their Service Call discount offer. The offer played out just the way it was advertised....kudos to Precision!Bottom line....what more can asked for; great service with an offered and honored discount... “saved me money”!
Amazing! I had another company here before Precision was here! They basically put a bandaid on the problem, and it re-occurred! Precision explained the problems and fixed it! My garage doors operate like new! THANK YOU!
Wonderful experience from start to finish. From Jason who set up the appointment to Travis the awesome tech. Highly recommend this company
Very please with work done by Precision. Technician, Lee Stanziale, was excellent, quick and efficient. Got appointment within day of my call. My garage door problems are now solved and I highly recommend Precision.
We had a small problem with the hardwired button in the garage that needed attention. Not only were they here the day after I called, but very efficient and professional! We appreciate the quick response, fix, and basic upkeep tips! Thank you! If anything else should come up, this will be the company we call!
Great service at a fair and honest price. Recommended service and price was given before any work was performed, and no high pressure sales tactics, often seen in the business. Technician was very knowledgeable and provided recommendations for regular maintenance. Precision is a superior company with superior service. I would not consider recommending nor using any other company.
Lee came on time as promised. Had my issue fixed in a jiffy, then we went ahead and replaced springs that were old and rusted and could fail at any time. Very pleased, would use again as needed, and would recommend to everyone.
We had the team from Precision replace our very old garage door and opener with a sleek cedar wood grained flat panel door and our experience could not have been any better! The installers were quick, courteous and clean! We couldn’t be happier with their work and we have the coolest garage door in our neighborhood. I would recommend them to anyone!
I was fortunate to have Joseph (K) come to fix my broken coil for my 2-car garage door. Based on his recommendation and price differentials, I went with replacing BOTH coils with the 40,000 cycles, 7-Year warranty coils. He not only replaced the coil, but also lubed everything, checked the door-stop settings to make sure everything is operating well.On a personal basis, I found Joseph to be a very well trained, experienced technician, and a very pleasant person to work with.I recommend Joseph and Precision Garage Door highly.
I am pleased with the service provided by Jay. He installed a new opener and keypad which I purchased separately at a big box store. I thought I would do my own install but decided to hire a professional after assessing the difficulty I might encounter. The install price was clearly indicated after Jay inspected the equipment. The job went quickly and Jay helped with the keypad programming. The old equipment was taken away for disposal. Overall, the job was done well and I made the right decision to use Precision.
Great team, got my garage door fixed . They also did a bunch of little extras,that were a big help to me. Thanks so much. wore their masks.
I was very happy with Precision and the prompt response to my call to repair my garage door. Justin arrived early. He was very professional and explained what need to be done. He gave me a great quote. He finished the work quickly. I have already recommended Precision to two of my friends. I highly recommend this company.
VERY SATISFIED WITH THIS COMPANY . SUPERIOR CUSTOMER SERVICE,KNOWLEDGEABLE AND HELPFUL TECHNICIAN (JOE) I WOULD HIGHLY RECOMMEND THIS COMPANY FOR GARAGE DOOR NEEDS.
The service from the phone call to completion was flawless. Everyone was friendly and helpful. The technician took the time to explain all options available. The price was reasonable. Im very please and will certainly call Precision 1st if I have future garage door issues.
Great company. Super professional from our first call to schedule all the way through to our appointment. The technician was knowledgeable about our door, understood why we had broken springs and was able to not only fix our garage door, but also help it to run smoother than before. I highly recommend.
On time, pleasant demeanor, and did a great job. Id called for electric eye repair but decided to upgrade our door & hardware while they were here. Were very happy with their service and recommend them highly.
I admit it. I first called the company that serviced my garage door last year, but they were not able to schedule me for two full days. They provided no emergency service. Realize, the mechanism that allows the door to operate had detached; there was no way for me to get my car out of the garage and out to an appointment the following afternoon.I called Precision and was offered an appointment later in the evening but opted, instead, for an appointment the next morning.Mark arrived at the scheduled time and explained precisely what was needed to make the repair; moreover, he showed me how to maintain all the moving parts and gave me the lubricant that should be used. I was very pleased that with these new parts, my garage door is now operating quietly. Most important, I have no fear of the door being dropped on me.
I was very happy with the service they provided. They were very quick to get an appointment with and arrived on time. He explained everything in detail and the price was very fair. Will definitely use them for future repairs.
I called they came out within 2hours. The guy knew what he was doing he completely checked it all out told me what I needed and was done in 30 min!I love when you find someone that knows what they are doing and you can trust. Thanks!
The guys arrived on time, were polite and knowledgeable. There work was great! My new garage door is beautiful! I will continue to use precision doors and recommend them to my neighbors and friends. Karen Kitchie
Installed a new garage door quickly and efficiently. They actually charged me less than quoted as they were able to use the existing frame. They called ahead as promised and delivered just what they said they would. I highly recommend Precision Overhead Garage Doors!
Precision Door performed an outstanding new garage door install for us. Very professional and conscientious company. They even took great care to make sure door was clean, spot free. We have the utmost confidence in the work that was done.
Called a few places on a Friday to have broken spring replaced. They said it would be Monday before they could come. I had Family from out of town and needed the door to work. Precision came out on Saturday and fixed at their normal rate. The Tech was very good and fixed everything. Too notch Company .
The guy was such a sweetie....he just tightened a screw and fixed my garage door! No kidding, just a little tweek is all it took) He said I had about 2 more years life out of my 30 year old door, which I suspected. When it comes time to replace it, Im definitely calling these guys!
It is truly a pleasure to deal with a company that actually has MY best interests at heart. Highly Recommend.
From beginning to end, I was very pleased with the installation of my new garage door. All involved in the process were prompt, professional and reliable. Highly recommend their services 👍.
I used Precision 5 years ago and had a good experience. They installed a remote keypad to open the door. Very friendly and personable people.Recently the keypad / door opener had become deprogrammed. They came out and fixed it very quickly.
Great service. Arrived paromplly and fixed my garage door in no time and did an excellent job. I highly recommend them. Lee was a great technician and really knew what he was doing.
Great service. New motor and door spring we’re installed fast and everything was done as promised. Alex, the technician was very informative. Highly recommended!
We called and set up an appointment . We They said a tech could be out in the afternoon. Wow. The tech arrived on time, assessed the garage door, gave us a quote. We agreed to quote, he did the maintenance, and installed the outside keypad. He set all of the codes and we checked that all worked. Finally he gave us a can of lubricant and explained where to spray if the door is noisy in the future. Great service 👍
Great experience! Extremely professional, knowledgeable and thorough. Best customer service I’ve received in a long time. Would wholeheartedly recommend Precision!
Precision Overhead Garage Door came to repair my garage door. A couple of days later there was a problem with the door. The manager of instillation came out. He identified the problemand returned to correct the issue at no extra charge. Precision Overhead went “above and beyond” and I would definitely recommend themto others
Precision Overhead Garage Door is outstanding. Have used twice in the past 90 days and the technician, Lee is very knowledgeable and personable. Lee arrived timely for appointments and called ahead to share his time of arrival. Highly recommend this Company.
Precision Overhead Garage Door is a well run business who understands the concept of customer service. Theyve made two different types of repairs for me and Im quite pleased. Hunter our most recent tech works hard and quickly.
Called precision overhead garage door in a time of need to work out issues with a garage door opener. They worked quickly and organized to resolve my issue at hand. Lee was onsite and in communication with me at all times. Highly recommended.
Jay was on time and did the job swiftly. We would recommend.
This company is by far the best in town. I have used them twice for work on my garage door. They are honest and get the job done fast. No long waiting for days. Thank you Precision Door.
Precision is a great company—their service is prompt, friendly and professional. The have fixed our garage door opener twice in the past few years and both times solved the problem quickly and simply without trying to upsell us. Recommend them highly!
The Best company ever! Ive had their service people work on and replace parts on my garage doors, in two different locations, recently..Their expertise and professionalism along with their knowledge and work ethics are AWESOME! I will always refer your company and use your services.THANK YOU!
Very professional. On time and work completed quickly.
Not too long ago we noticed our garage door was making odd noises so when we saw a Precision Overhead Garage door decal on our door (we bought the house a couple of years ago) we decided to give them a call. They made an appointment right away! The 2 young gentlemen were courteous and super efficient. One was actually in training & both identified the major problems immediately but not before using their sophisticated check-up system. Among many other deficiencies the cables were very frayed which we had never noticed. They gave us several options which showed the necessary work to be done & suggested work to be performed. Once we all agreed on what they needed to do to fix the door they went right to work replacing the cables etc. These fellows were so polite & knowledgeable about their business that we decided to have them do all the necessary work needed to be done to make our door strong again. To make the long story short we highly recommend this outstanding garage door doctor to all of you out there who have ailing doors. Thank you so much Precisision Overhead Garage Door for making our door seem brand new again . Respectfully yours, The Boulware Family!
Ohhhh ya this is the only place to call for repair. The service man has everything in his truck very experienced. Honest, gives you the cost and your options. Fast, clean, friendly !
I have used Precision Garage Door several times in the past. Service has been excellent. Technicians have been ftiendly, knowledgeable and efficient. I highly recommend them for garage door service.
Jay was very detailed in what the issue was and gave me options to choose different resolutions. He explained the problem, was able to resolve it in good time. I would recommend Precision for my future needs.
I used them when my garage door wouldnt work. They came out right away and fixed the issue. The service man they sent out was very pleasant and friendly. I would suggest them to anyone!
They were quick and thorough, technician was friendly and respectful. The door is quieter than it ever was. Great job!
Turned out it was a simple fix just getting laser beam on line gain. Took 2 minutes to fix and it was complimentary. He’s got my business from this point on.
Excellent service! Easy to makes appointment, on time and great price. Highly recommend.
Jay was fantastic-Fixed my garage door opener quickly- very professional... it took this website forever to load !
Easy to get appointment when you need one quickly. Friendly and efficient service people that do the work right the first time.
Had prompt service from repair person on a Sunday. Great to ease thestress of having the spring break in our garage door. Thanks