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Sunshine Ace Hardware - San Carlos
18911 S Tamiami Trail, Fort Myers, FL 33908, United States
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Sunshine Ace Hardware - San Carlos
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Review №1

Love going to Sunshine Ace Hardware. I know I can get help when needed, instead of waiting or Searching for help with the big box stores. Whenever I go in there very helpful and nice staff. For instance, I told the guy in the back I saw a commercial of this thing that does this and he said oh yeah we got that right here, it’s a Jack screw. Ok thanks, And it’s not the 1st time. Thanks

Ba
Review №2

Beautiful store, but EXPENSIVE!! They carry Webber, Trager & Big Green Egg grills - but their prices are very high. The smallest BGE was $628!

Co
Review №3

Love this place! Has everything a competent DIYr needs. Did I mention the grilling section or the fishing department? Great stuff!

Er
Review №4

I love going to this Ace. Everyone working there is helpful. They generally have everything I need except for some specialty items. I wish they would go back to accepting all coupons because they expire quickly I think and generally I go there when I need something for the house, not always $20.Also, I recently took two chainsaw chains to be sharpened, whoever did it did a really poor job. I cant recommend them for that.

Cl
Review №5

Wayne was such a huge help and cut my key perfect ❤️ This is my new place for key cutting . Employees are extremely friendly. Thanks again and you will be seeing more of me 🎉

Be
Review №6

This is an amazing store with amazing customer service. I love all of you! I have to give Sven a special thank you for what he did for me and the great job he did fixing my bed table so it wouldnt collapse on me.Im a disabled senior and my life if on the Internet including seeking a remote position and this horrific table just continually collapsed causing extra pain and time each time. I could never thank Sven enough for what he did to help me, and he did an absolutely beautiful job!! Thank you Sven, my hat is off to you for your work and kindness!

Fl
Review №7

I always feel like I am an inconvenience to the cashier women here. If you try to tell them that a price is coming up wrong on an item or actually anything for that matter they just seem so annoyed with you. I dont know why I keep shopping here, I will no longer continue after my last experience. Oh and I went into the store because it said that they had an item in stock online that I wanted. So I drove there to pick it up and sure enough they didnt have the item I wanted in stock. I ended up having to buy an item similar for more than double the amount. I do not recommend this store to anyone.

Le
Review №8

Ace is the place! The service here is great. Always someone to help out with finding what you need or just good advice on your repair or project. You wont get that in the big box places. This is reminiscent of the old neighborhood hardware store. They have a great selection of fishing equipment too.

Ma
Review №9

Had a small chip of paint and they thought they could match it. New to the area and had a $10 coupon, that just expired. They accepted the coupon. Once I painted a wall I realized the color was quite a bit darker. Sven gave me color swatches to do a better job to match. When returning with new color, they replaced the paint for no charge. I was so impressed, Sven even walked me to the checkout so he can be sure there was no charge. Very happy with the service at Ace

Mi
Review №10

Love this hardware store and Ace Hardware stores in general. Try to use them when can as opposed to big box stores. Folks very knowledgeable and helpful. Have everything expect from traditional hardware store. Also have really nice fishing section and sell licences. Would highly recommend.

Al
Review №11

Great experience here, Sven helped me out with a problem I had with a broken key for my truck. Will be coming back for sure!

P.
Review №12

Very pleasant and helpful people. All of my five visits were very short and sweet due to their eagerness to serve customers. Plus inventory is good and prices also. Nice clean, well-organized store!

Mi
Review №13

Be very careful working for a small company like this. They dont go by facts. They go by rumors. They are not a honest company. They round down your minutes you work to their favor. Which is stealing from there people that work for them. They let go of the elderly and replace them with the young. Lying to the employee that they have been written up in the past without their knowledge. Its a very cut throat company.

To
Review №14

Very nice hardware store with helpful and knowledgeable staff.

Je
Review №15

We had to stop here last minute for nuts and washers before Hurricane Irma. The store didnt have what we were looking for but Gary took the time to help us find another solution and stayed calm, kind, and helpful throughout our exchange despite a very busy aisle and a limited stock. Thank you Gary and the ACE team for helping keep our home safe!

Na
Review №16

This place is awesome. I dont know why anyone bothers to go to Home Depot or Lowes when you can real hands on personal service at equally good prices here at Sunshine Ace.We just bought four chairs from them that were outside on disply and because of that they gave us an amazing discount and delivered it within a half hour free of charge.I will always go to Sunshine Ace to find anything I need!

Ba
Review №17

Plenty of nice people to answer any questions. Its refreshing not to try and hunt for an associate. Great selection and prices

Li
Review №18

This place is a very nice place... if you need help Erica is the one that will help you ...shes a very nice girl and would go out of her way for you.. all the other employees and very nice too but Erica seems like the best..

Va
Review №19

The cashier was too busy minding everyone else’s business to pay attention to what she was doing. After listening to her carry on multiple conversations with anyone who got within 10 feet of her register while I waited in line, another cashier came and began taking customers because quite a line had developed. Then when I was next, my cashier put up both hands and said the lady behind me was next. The lady behind me kindly objected and indicated I was next. After some hesitation by the cashier and convincing by me, my cashier agreed to take me next, rightfully. Don’t think I’m returning to this store anymore. Busybody, absentminded cashiers who are insulting to customers have no place here.

Jo
Review №20

I just had the most pleasant experience with two very knowledgeable employees who provided stellar customer service. What started as a dull chore, turned into a comedic production that made my day. The breadth of product choice is vast, the prices are right, and a great staff has ensured that this customer will return again. Thank you for the help ladies!

Am
Review №21

They are usually almost running you over to ask if you need any assistance in these stores, but. not this one. I went in this one and did not see anyone one, wondered up and down the aisles looking for what I needed but could not find it, and no one to ask. So I left and I will get what I need from a different hardware store most likely cheaper.

Fr
Review №22

Best hardware store to buy all those needed items for home or garden. Plenty of friendly experienced helpful staff.

br
Review №23

They have a decent selection of merchandise and the staff is very friendly. Employee Chase was especially helpful.

Ma
Review №24

Very helpful store, they carry a lot of things you cant find at a Lowes or a home Depot

Pa
Review №25

I needed a lock for the outside water turn on and they ordered it. Once it came in. I couldnt understand how it worked. I went back and they showed me how to use it. It was tricky even with directions, but they were patient and helpful.

Da
Review №26

Website needs updating. If you need a grill, great, but I tried to find something else. Wow, terrible. Sorry web not good!!!!!

Je
Review №27

Ace is the place. Great screen repair.

Em
Review №28

Real nice store paid 5 times more than Home Depot

Be
Review №29

Friendly and helpful staff.

KT
Review №30

Excellent staff. Knowledgable. Clean and convenient.

Ri
Review №31

Great and helpful staff. Good hardware store with pretty comprehensive selection of goods.

Me
Review №32

Staff always helpful and knowledgeable. Well stocked.

Am
Review №33

Everytime I need something there is always someone available to help! The employees are very friendly and knowledable and do not gripe at you for having children along. No matter how big or small the job is theyve got us covered.

La
Review №34

I found what i was looking for and the store is clean and organized the customer service was good.

Be
Review №35

If you ever find yourself walking every aisle at lowes to find something obsecure, dont bother! Go to Ace and they will help you find every item you need. If you want REAL customer service go here.

j
Review №36

Very helpful, knowledgeable, kind staff ....

Ly
Review №37

I was amazed at how helpful and knowledgeable the employees are. They not only find what you need but tell you how to install the hardware if you ask..

Jo
Review №38

Sven in the Estero store was very helpful in guiding us to the paint and painting supplies we needed. Very patient and friendly.

Ja
Review №39

Great service and selection and price

Jo
Review №40

Staff very helpful, they actually stock bicycle tires and tubes, who knew?

Mi
Review №41

I found what I needed. There are just something you cant find at the home improvement stores. Thats why ace is still around today and thankfully

Ke
Review №42

Fast, friendly service. Id recommend it to anybody

Ma
Review №43

Really poor customer service. I have used this store a lot and every time i go in there I feel like I am a bother to the employees that I am asking for help, specially the key counter. I try not to shop at the big name stores like lowes or home depot but i think this store finally burnt me for the last time...

Ri
Review №44

Great selection of nuts, bolts, screws, and other fix it necessities.

Ei
Review №45

Fast service, friendly, attentive, knowledgeable. Great hardware store!

Mi
Review №46

THANK YOU....Great job on my screens!! Perfect fit and 2 weeks early!!

Ge
Review №47

Tremendously helpful staff. Quality hardware. Couldnt be better.

Go
Review №48

Always a pleasant experience. Knowledgeable staff

St
Review №49

The go-to place for your hardware needs. A competent staff willing to help you solve your project needs.

Ch
Review №50

Awesome store . Best customer service ever ..

De
Review №51

Ace is great. Kevin is such a nice helpful guy.

li
Review №52

Always got what I need at a fair price and super convenient.

Da
Review №53

Oh yeah.... This place makes me feel like a man :-)

Ch
Review №54

See David if you can. Hell take care of you.

Bi
Review №55

Thank you a very helpful staff. Vern was SUPER sure made me feel important.

Ga
Review №56

A nice little hardware store friendly and helpful

Do
Review №57

Helpful as usual; best place for advice.

gr
Review №58

Good service if you go there. dont bother calling because you will never talk to anyone.

De
Review №59

Excellent customer service and so much to offer in store

Jo
Review №60

Ace is the place! A lot of items are significantly less than the big box store and they have a GREAT fishing gear selection.

Da
Review №61

Helpful staff. Good choice of items.

Bo
Review №62

Friendly, knowledgeable staff. Two thumbs up.

La
Review №63

For the first time it was terrible, when I ask for help the employee sounds like annoyed at me, told someone else I needed help, I waited, but that other guy didnt come to help me, and I left. They had lost a old customer....me

Ka
Review №64

Fun place to visit, look around, nice variety

Li
Review №65

Always friendly and helpful staff!

Am
Review №66

Always love going in here everyone is so friendly!!!!

To
Review №67

Did not carry 3/16 thick plexi glass so I settled for 1/8.

Jo
Review №68

Great store....very helpful

To
Review №69

Folks there are friendly and know their stuff.

Ki
Review №70

Always helpful staff available.

Al
Review №71

Well stocked store with Great employees!

La
Review №72

Well organized and polite staff.

Ke
Review №73

Ok 👌 except for ringing stuff up twice for 1 item!

Lu
Review №74

Had what I wanted, was on sale and had coupons to use.

Ma
Review №75

They have everything you need, always someone there to help.

St
Review №76

Great selection but almost everything in this place is over priced

Ja
Review №77

Great help given by employees!

Gr
Review №78

Great staff and knowledgeable on any questions

Gr
Review №79

I didnt go in that day, just walked by

Ch
Review №80

Nice And Clean.

Sa
Review №81

The associates knows everything...just ask

Jo
Review №82

Great place to shop for hardware !

Is
Review №83

Good variety of fishing equipment

Al
Review №84

Staff always there to help locate stuff or help with your project.

Do
Review №85

Found what we needed

Ke
Review №86

They helped us find the right kind of pliers for the job.

Mi
Review №87

A lot of helpful people

Ni
Review №88

Pretty big hardware store for a small island

Be
Review №89

Extremely helpful.

RO
Review №90

Do you need it, they got it!

Sc
Review №91

Always helpful.

Br
Review №92

Friendly, got me in and out with what I needed

El
Review №93

Everyone is so helpful

ru
Review №94

Helpful and nice people

Ra
Review №95

Clean and organized

LW
Review №96

Oddly enough, it was cloudy.

Ly
Review №97

Love them

Di
Review №98

Soo very helpful !!!!!

Ga
Review №99

Good

Na
Review №100

Its an ace hardware

Information
41 Photos
100 Comments
4.5 Rating
  • Address:18911 S Tamiami Trail, Fort Myers, FL 33908, United States
  • Site:http://sunshineace.com/
  • Phone:+1 239-415-1161
Categories
  • Hardware store
  • Fishing store
  • Grill store
  • Home improvement store
  • Landscaping supply store
  • Paint store
  • Propane supplier
  • Tool store
Working hours
  • Monday:7AM–8PM
  • Tuesday:7AM–8PM
  • Wednesday:7AM–8PM
  • Thursday:7AM–8PM
  • Friday:8AM–6PM
  • Saturday:7AM–8PM
  • Sunday:7AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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