I am thoroughly impressed with this company! A sweet neighbor accidentally backed into our car and Advanced Collision Inc made everything so easy! They handled everything with the insurance company and even helped out with the rental car. All I had to do was drop off the rental and pick up my car! You can’t see that there was ever any damage to our car. They kept me up-to-date with text messages and phone calls. Our car was in and out in less than a week. They even gave our car a bath before we picked it up! We have a dog that sheds A LOT so there was dog hair everywhere and they vacuumed everything, wiped it down and even washed the outside! Talk about top-notch service! I would highly recommend them! The staff is very kind and helpful as well!
I had my first wreck ever and hit a deer. I was heart broken because my car is means a lot to me. I had my car towed to Advanced Collision in Fort Oglethorpe right away. Jeff and Marty dealt with my insurance company for me. I literally cried from excitement when I saw my car! It looks better than when I bought it!! Im very thankful for the folks at this shop. I was very impressed by the attention to detail and workmanship by Zack and Corey. I will definitely continue future business with you and I will refer you to friends and family. Thank you so much and God bless you!
Thank you Jeff and Marty! My car looks brand new again. Great body repair. Worked seamlessly with insurance and got my car back to me in a decent time frame. Wonderful communication with me from very friendly staff. Had a small hiccup with a sensor repair, but it was swiftly taken care of once it was brought to their attention. Over all, very pleased with the repairs.
I would recommend this company to anybody these are great bunch of guys they do a great job they worked on two of my vehicles and both of them looked at the come off the showroom floor I would highly recommend these people are very professional thank you for your service Joe and Brenda
Well see how my husbands truck looks when it is finished. Kimberly was very kind and professional.
They were great very thorough.
Helped fix the bumper on my teenagers car. Manager fixed it himself and was very nice. The bumper was pulled loose from pulling too far over a curb. Didnt want something this small of their record. Couldnt have asked for a nicer person to help with this. Thank you!
They did a great job, reasonably priced and the job was done quickly.
Got my car back early and they handled all the insurance issues for me
Done a great job fixing my Toyota Tacoma. Paul was awesome and took care of everything for me. I highly recommend.
The guys there are awesome and so polite. They made sure they kept up with us on all the repairs are car needed to have done. Jeff and the guys there do great work and we will be recommending to anyone needing any repairs done to their vehicles. Thanks guys!!!!
Polite, honest employees who were very willing to answer any question I had. Very pleased with the work done and how it was handled.
Very helpful, In fact I was mislead to the wrong auto body shop by a county official & upon arrival the gentleman working at his desk immediately jumped up to assist me as well as point me in the right direction. Just goes to show that its true, not all heroes wear capes ! 🦸Thank you
Convenient that you can pick up and drop off car rental there.
Quick, quality work with good communication & helpfulness. Kept us in the loop, answered any & all questions timely we haff about repairs & friendly.
They fixed the bed side on my Dodge truck. Until then, the truck had never been damaged. Its an older truck (2005) but they treated it as if it were brand new. I am very particular when it comes to repair work (Im a shop foreman doing mechanical repairs) and Ive done my fair share of body work too. Let me say, they fix things right. They didnt slap Bondo on my truck and call it good, they pulled the dents and straightened everything as much as possible to minimize filler. This is very apparent when you look on the inside of the panel, as theres no evidence of damage there either. Jeff was awesome at keeping me informed and caught up, and even though the insurance company was difficult to deal with, he did his job and got the repair completed to a very satisfactory level. They care about their customers there, and they do work right. I can honestly say its the only body shop Ive ever been to that I didnt have quality issues, and its the only one Ill ever use in the future. Thanks for the awesome work guys!
Very poor management and communication was almost non-existent unless we reached out to them. They had my car for over 2 months, and we still had to clip pieces in the right way on the final return. Cannot recommend.
Did a good job on the my truck very nice people
Awesome work couldnt believe it my Kia looked like new. Thank you
Had my bumper repainted, looks fantastic, didnt price gouge me, was very fair
It pains me do say this, because I WANT to like these guys & Im a huge advocate for supporting local businesses, but I just can no longer recommend this shop. Weve done business with them on 4 separate occasions now. Our first time (back in 2011) everything was perfect, the other three times - not so much, and its the SAME issues every time that Advanced Collision seems to have. It really comes down to sloppy work, rushing things out the door, and a lack of attention to detail. The body work itself has always been great, but outside of that things start to fall apart: Except for the first visit, we have always been required to bring the vehicle back (multiple times) to have things that were overlooked corrected. Without writing a book, issues weve had *on more than one vehicle* are: Doors no longer locking after car was serviced (happened on two cars, both worked fine when we left the vehicle with them), Wind noise (on one particular vehicle, after multiple unsuccessful visits to correct said noise I ended up tearing the door apart myself and finding were they had incorrectly re-assembled part of the door), various trim pieces lost during service (one part they have still not gotten me a replacement after a year of asking, even though they keep promising to track it down), greasy hand prints on headliners, and over spray. Again, all these issues listed have happen on *at least* two separate jobs, most three. Ill be taking future business elsewhere & advise you to skip this shop. -Dave
They didnt end up doing the work, but their estimate was fair.
Work with me and very friendly
Good work