Sweet sweet people, seems like there a slow process but great customer service
Smooth transaction, salesman was very helpful. Thats why I shop at this location.
I love this place. I go here all the time. The people here at the Fort O store are always helpful and nice. They also have a ton of parts for my 1989 ford ranger. Top notch part store.
Great friendly customer service behind register! If someones not behind the register though dont ask them for help, chances are they will continue what they are doing after acknowledging your asking them for help but not help you at all.
Helpful, knowlegable and fair pricing.
Advanced Auto Parts on Battlefield Parkway in Fort Oglethorpe had what I needed and I even bought other items that I could use. The gentleman that helped me was extremely nice and very knowledgeable about the item I needed. He told me that he personally used the seat cushions I was looking for and knew a lot about each one of them. I bought all three. HOWEVER, not ALL the employees wore masks. The gentleman that helped me did have a mask. Shawn N., the cashier did NOT have a mask on. That was extremely worrisome to me. At that point, I wanted out of the store faster than I could run. I do NOT understand that in todays world, why employees do not wear masks. For that very reason, I will NOT go back to that store!!! Im not ready to die, because some employee that should have a mask, did NOT. Especially a large corporation as Advanced Auto Parts
We had a broken wiper arm 100 miles from home, yes it was raining.Employee took is to Rain x, there were several to choose from and one was even on sale.Just like the Advance down the street from where I live.Clean, easy to park, helpful, no long wait.Pleasant experience overall.
Pretty helpful the only time i had yo go in here. Prices are kinda high though.
So went here after I had problems with my car starting, they came to my car and did the test. Told me I needed a new alternator. They had the part online for $155. Decided to try and buy it at the store and was told it would be $440 plus a core charge.I didnt have that kind of money on me so I went to ORileys. They did the same test and told me my battery was bad. $140 later I was driving off and my car was good as new.
Best chain to buy auto parts from! Lower prices overall, more parts in stock. Great online app. Typically 25% off most orders. Great in store customer service. Very knowledgeable parts staff! You cant go wrong buying auto parts, or getting answers about your car problems at Advance!
Good prices friendly service they have what you need no need to go anywhere else
Great customer service, found exactly what I wanted. Got a discount & even carried my battery out to my car.
Great service. Finally ! :)Good job and timely service. Ill be back !
Very friendly and helpful employees. Fast service and good prices. Its my go-to store for auto parts and supplies.
My husband was going to change the struts on my sisters car and I was hunting for the lowest price and I found it at Advance Auto Parts. The struts were popular brands and it is great to find them local.
Friendly, helpful staff. One fella went out of his way to call a local place to get a quote on something for me.
Great service had my part ready when i arrived.
Great place to buy parts.
The man was very helpful kind friendly I will use there service again. Thank You.
Went to get an oil change here. I got home and was about to put the new oil in my vehicle and I noticed the seal was broken. The entire jug was filled with used oil and the manager would not take back the used oil. he said there was no return on it so it couldnt be true that he sold me used oil. Well I will never go back to advance auto again. Thanks for wasting my time and money.
Unbelievably fast installation of battery. And, super convenient!
Friendly people very helpful
Good service and great knowledge
We love Advanced Auto Parts! They are always quick to help us find what we need.
Had to go back twice for correct part 👎👎👎
Nice employees. Very helpful
Any time ive needed a part advance is the place to go they always have great customer service.. And as you can tell that is one of my biggest things good service..
Nice staff, put my wipers on.
I was not recognized as a customer I stood in line for 15 minutes to be told to go to the next register I would doubt I use them again
Great customer service by a young man by the name of Nate. Not only sold me products but showed me how and where to use them.
Thats the wrong part first time and take it back no hassle exchange
Needed battery checked on my Hyundai Santa Fe.Got it checked, needed a new battery, they installed it after purchasing in less than 30 minutes
The associate was amazing. Very knowledgeable and worked with me. Great experience and very grateful for good people.
Great place to shop for automotive parts & supplies. Theyre very helpful!
Very helpful staff great service
Replaced the battery that failed. I couldnt get internet price without buying online. Advance, you need to get your business UP TO SPEED!
I have been getting everything i need for all my cars from here for 15 years. No complaints ever! Great place and always a friendly staff!
Hardy and Justin at the fort o location was so nice and helpful. Thanks guys 😀
The people here are very helpful, and you gain points by shopping here also that help on the next purchase
Very friendly staff! Ordered an air filter online. Went to pick it up and they were out of stock. The gentleman upgraded my air filter for free!
Good store. When we were there they had only one lady attending so we had to wait for about 15min. They got what we were looking for so thats great.
Their staff is always very helpfu,l and knowledgeable!
Very helpful and had all the parts I needed
Great group of people managing the store, theyre always fair.
Always have what I need and are very helpful!
Great knowledge. Always has what you need and knows how to fix it
Thanks Justin and Hardy.. great job and I appreciate very much..😀
Very helpful but did not have what I needed
Personally I find the staff at this location very hit or miss as far as knowledge goes. I had an employee try to help me figure out how to change the windshield wiper once (sounds easy, but this car has a fancy cover that has to be removed). When he couldnt get it off he started forcing it - I protested but he kept pulling until he broke the expensive cover. Then he said he was just trying to help and got an attitude. In all fairness most of the staff do try, but I usually only come here when the AutoZone down the road doesnt have what I need.
Helpful
Extremely helpful, very knowledgeable, had everything I needed
Super nice and knowledge guy. I was very happy
Very helpful. I go here for all my auto needs, opposed to ORiley and Auto Zone because of how polite the staff is at Advance.
Great service. Friendly staff
Good people that know their stuff
Allways helping everyone
Had what I needed. Good service.
Very helpful and the workers have alot of knowledge of know how and tips not everyone knows
Horrible!!!! Bought and engine from them and they took my core charge, when they got the old engine, they told me it was given to the shop to give to me, went to the shop and they had not received anything, called them back and they said they put it on my credit card, called the credit card company and they said there was nothing showing for that amount or from advanced, so I called them back and was told they didnt charge me a code. I had to call the national office and tell them what was going on. They did give me the money back but was very rude about it. Which tells me either someone was trying to keep my money or they didnt know what they where doing....save yourself the heartache and go to autozone where they know what you need and for a better price!
Austin was very rude. Using fowl language, unwilling to assist, and used his cell phone to check Facebook while we were waiting for his manager to assist.
Good customer service and convenient to get pizza and donuts afterward.
Had the part I needed and was very helpful.
Good guys and had my parts
Not very helpful and gave us inaccurate information. We nearly spent 3 times the money for something another of their own stores had. Service rep was cocky and totally not helpful.
I needed some wipers. Felt as if I was a nuisance to the employees, so I turned around and walked out. Not helpful at all!Went to AutoZone right down the street was treated great. If you need anything I suggest you go to the AutoZone.
Brake light went out...got me the right one the first time and even loaned me the tools to change it 👍
I bought an air gauge here. Works really good.
Usually have to wait, but the guys are really helpful and knowledgeable about what you need.
Very friendly very helpful
Great help! 5 stars
Great got lots of auto parts you need
Great store but the employees were some of the worst Ive ever dealt with. Bad thing is the worst was the management.
Never had any issues with this store. Fast and friendly service
The employees are very knowledgeable and get the parts right.
Very friendly and helpful staff.
Some of the staff are very knowledgeable and others are not, but try.
Very helpful staff
Store was clean and the folks were friendly and helpful.
I like
Matthew and his counterpart were extremely helpful
Much better than the East Ridge location
Very helpful!
Quick and easy. Nice cashier.
Get what you need there for your car.
Good fast service.
Fast service. No lines.
Very helpful Great employees
Picked up oil
Not bad. Good people.
Nice bunch
Employee wasnt helpful and basically rude. Went to Auto Zone and bought the part I needed
Great place always helpful
Good car place
Overpriced everything! Shop online!
Helpful staff, organized store
Got me help and all I needed!!!
Very helpful
Good people to work with
Excellent and friendly