Bought my first mattress here. It was a pleasant experience and Samuel was very helpful from the start. He directed me to exactly what I needed. Bought my mattress within 30 minutes or less. It was quick and easy. I would definitely come back for future purchases
ALWAYS buy my mattresses here. Great prices & quality and the customer service is awesome. Thank you SAM!!!
Needed a mattress same-day because the one I bought online (another company) kept getting back ordered for weeks. Stopped in and the staff was incredibly friendly and Incredibly willing to help. But not pushy! Found the perfect mattress and they gave me a great price. Was able to take it home the same day. The mattress is awesome.
Awesome customer service! Sam was a great guy. He was not pushy at all. He showed us all of the choices my wife and I had and spent the time with us that we needed to make the right decision for us. It was a very nice experience and I would highly recommend them to everyone!
Sales lady was very knowledgable and was very nice and helped us find the right mattress and base that would fit our budget. I know it is out of her control but we was a little disappointed that it takes 2-3 weeks before we will get it. But we can’t wait to get it and we hope it helps us sleep better. Thank you!
Sandra was so helpful from start to finish, she kept us within price range and got us exactly what we needed. Would recommend 10/10.
I was quoted 2 weeks for delivery of my mattress. 3 months later I got it. I paid for the red carpet service but when it delivered they refused to bring in my mattress past the front porch. I immediately called my store which called the warehouse and they said that the truck could not turn around due to it being out of state. It was literally no more than 5 miles down the road at this time. Although I did get refunded the delivery fee. I still had to scramble to find people to get my mattress in my house and the old one moved. The sales staff was great other than the delivery time snafu! Would I buy from you again? Not likely. This was a bad experience for us.
Great customer service, did not pressure. Knows the product and industry well. Upfront and honest on all accounts. Applied all applicable discounts without question.
Sandra rodgers was very kind and professional and helped us find the perfect mattress! The store has great deals and amazing mattresses. Sandra ensured that the mattress bought was a perfect fit. I am very satisfied with this mattress firm!
Came in today and billy helped me get the best prices around for a bed set. Highly recommend him and this mattress firm. He genuinely cares about his customers.
The salesman Sam was a great help and very knowledgeable about Our selection and all the different options so thank you Sam
They took the hassle out mattress out mattress shopping! The mattress I a layed in left me speechless! I found the one! Its like they read our minds and helped make the perfect choice!
Awesome group. Totally happy with my purchase and the help I got making the perfect choice.
Sam was amazing! He was very patient with us and did not pressure us at all. I highly recommend going to Sam!
Sam was AMAZING!!! Best customer service... Didnt try to force a sale based on a higher price tag... Was patient and attentive... Eager to answer any questions or concerns... Made sure my order took advantage of every deal possible... I would definitely recommend mattress firm in Fort Oglethorpe, Ga... Looking forward to my delivery and set up... Cant wait to get a better quality of sleep...
Sam at mattress firm is hands down one of the best! My husband and I went in today looking for something we like . And instantly found one and fell in love. We will definately be back! Thank you for your hard work Sam! We appreciate you!
Had a very pleasant shopping experience buying my own first mattress set. Sandra Rogers was very helpful and knowledgeable, and provided a great shopping experience.
Great service in store. Because of our experience we will be customers again!
Very helpful sleep expert. Answered all my questions. Would definitely recommend to anyone!
Sam is a wonderful, caring, understanding man. I was worried about recovery after breast cancer surgery and he helped us find the right mattress. I highly recommend this store and Sam.
Sandy was great with her assistance in helping me select the mattresses I needed. She was very attentive and listened to my comments and answered all my questions and guided me to several options to choose from. The end results was a satisfied customer with confidence that I purchased what I needed and what I wanted. A great buying experience!
Bought a mattress for my daybed, the sales lady was very pleasant and tried to give the best deal for my money. Really appreciate her being so helpful, and sweet. I will definitely go there when I need another mattress for my other bed
Sam was very nice and helpful. He was knowledgeable and followed up professionally. Delivery and setup was exactly as described. Im very satisfied with the product and experience.
Tremendous experience! Excellent price for a plush Cal Kg mattress. Sandy is incredible, patient, knowledgeable, helpful past words. The wonderful customer service combined with the great price made my shopping experience marvelous. I highly recommend shopping at thisMattress Firm.
This is the 4th purchase that I have made from Mattress Firm. My first purchase was from a different location, but I received great service from them as well. I just purchased a new bed about 2 years ago. Just over a month ago my apartment burned and I lost everything. They first provided me with paperwork to submit to my insurance company and then when it came time to purchase new bedding, they stepped in and gave me a great deal for 2 new beds. They have gone above and beyond to help us, and I will be a lifetime customer of Mattress Firm.
They were super helpful in finding exactly what we wanted at the price point we needed.
Excellent service and amazing deals! We went to 7 different mattress firms looking for the perfect mattress at an affordable deal. Not only did their prices beat all other prices in town by a ton (even another mattress firm), but the service was kind and not pushy at all. Definitely recommend this place!
The people at matress firm worked hard to get us a mattress we could afford and that would be comfortable for us. They were able to get us financed and set delivery for when need it. They were fast and efficient and made sure we had what we needed.
Staff was very friendly and knowledgeable. She made asked a lot of questions and made sure I made the right selection. I cant recommend them enough!
Kristen was extremely helpful and professional. I initially went to mermaid mattress to purchase a mattress. I just happened to double check with mattress firm and not only did she help me pick out a mattress and box spring, she was significantly cheaper than just purchasing a lesser quality mattress at mermaid! Thank you SO MUCH Kristen!! I can’t wait for my mattress to arrive on the 29th!
Perfect experience! I didnt feel pressured or rushed, all of my questions was answered and I had everything explain to me. All in all, great place to get a mattress and perfect customer service
Excellent and professional service. Very friendly and willing to help.
Sam answered all my questions and helped me choose the right mattress for my mom! Very knowledgeable and friendly! I would recommend this store to anyone looking for a great mattress for a great price. Thank you Sam.
We shopped around a lot for a new mattress. Samuel H., whom is a retired Veteran, took excellent care of us. He was very patient and took time to answer all of our questions. I highly recommend Mattress Firm in Fort Oglethorpe.
My experience with this store was great. The lady that helped me to find the right mattress was very helpful. She helped me in finding the right mattress plus she told me about each mattress that I looked at. I am so excited to be getting my new mattress. I look forward in getting my new mattress and getting a good night sleep. Thank you Mattress Firm for making such wonderful bedding.
Very friendly and great customer service.. Prices good.
A very nice lady helped me out and tried a few things and found something for the best of both worlds for my wife and I so all in all very pleased
Zack at Mattress Firm really helped anyway he could was friendly and polite didnt push or rush us at all, he was really patient and helpful. I must have checked every bed out in the whole place, trying them 3 and 4 times over before finally deciding on the one of our choice. I know it took 5 or 6 hours to make a decision. If I had of been Zack I probably would have lost it taking as long as we did, but he stuck with us all day and helped as much as he could. When we finally decided on the one we wanted and liked the best (Well it was a Outstanding Deal he gave us) and I dont think we could have done better elsewhere. (THANKS Zack for the outstanding professional attitude and the price) We are very happy and glad we come by out there.
Sam was very helpful. He worked within our budget. He was friendly and very accommodating. He found us a few options for a queen size bed for our niece. We ended up going with the bed in a box option. She loves it.
Excellent service! I was able to pick out the perfect mattress without feeling pressured.
My man was an absolute salesman! Gave me a great deal and helped with all the loading. Great guy! Very personable
Sam is the BEST! After a terrible experience with Mattress Firm online, we were left without a bed for our youngest. Sam helped us choose our items and made sure we left the store happy! Absolutely fantastic!
Very helpful Employees....I told them upfront what I was looking for and how much I was looking to spend, and they took me right to the available options. Fast, friendly, and thorough!
Wonderful experience! My husband and I stopped by in the hopes of finding the perfect mattress within our price range. Bobby was the only salesperson working, and was already helping another couple out upon our arrival, but made sure to greet us and let us know he would be with us momentarily. A few minutes later, he was at our side and ready to help! We were very impressed with his product knowledge and his ability to effectively multitask - another family was in the store and Bobby was able to bounce back and forth between the two without missing a beat. We were very grateful that he respected our price range and that he listened to what was most important to us. He went above and beyond to give us the best deal possible - I wish I could give him a higher rating!
Zach our sales associate that took care of us. He made us feel like valued customers. This was by far the best transaction of this type we have made. Because of his service helping us make the right decision with absolutely no pressure we highly recommend him to our family and friends.
Extremely knowledgeable of products. Very helpful in making the selection.
Above and beyond nice and very helpful. Sandra was excellent!!!
I purchased by phone today, never laying eyes on the mattress or sales representative. She was more than helpful! Also, she was understanding of the urgency to be delivered this week. Thank you Kristen for all your help in a time of need.
Being apart of this community for over ten years I have never received as amazing service as I did today from Zack. Being a young adult along with having my first child on the way he went above and beyond with making me and my fiance feel like we were family. Really explaining the amazing value of each mattress and how they would help us and our needs in the long run. For ANYONE wanting a good priced mattress that will last you more than a couple of years this Mattress Firm is the place to invest in ! If we ever need a mattress in the future for our son when he grows up this will be the place that we will be more than happy to spend our money at. Its not only about getting our money at this location but the fact that Zack went above and beyond for making us feel so welcomed as if wed known him for years really says a lot. Wish anywhere I went to shop Zack was the one to serve us because he was just so helpful and friendly along with having so much knowledge about each product. Any questions we had about anything he was extremely helpful with and told us every detail we needed to know. With me being pregnant and my fiance serving in the military and having knee problems we found the perfect bed for the both of us all because Zack knew his product so well. Thank you again to the Mattress Firm in Fort Olgethorpe Georgia for having such an amazing Employee who actually knows all about the product and knows how to make everyone feel welcomed! We will be coming here for future purchases for any and everything we need for our mattresses! Huge thanks again to Zack, you really went above and beyond for us today! We will be sending any friends and family to this location for any mattress needs!
Sam (Samuel Hernandez) was very helpful and answered all our questions. We left before buying to check other stores and came back same day to buy from Sam.
There was no rushing, all questions were addressed- sales person kind & very up to date on any discounts. Available, this made the purchase easy!
I went there today just looking for a mattress and met with a sales associate named Zach and he was amazing. He helped me with everything that I needed and more. He took the time to talk to me and help me with making the right purchase. If you are thinking of going, you should definitely go and ask for Zach, hands down one of the best experiences I’ve had.
Sam Hernandez was a great help in selecting our mattress. He was very knowledgable. The store has a great selection.
Sandra provided brilliant and patient service. Loved my experience with her. I bought the Tempurpedic Luxe Breeze Soft with the adjustable smart Frame queen. I was torn between that and the luxe adapt soft which was magnificent too. Sandra helped me through the decision process with great patience and excellent guidance. REVISION: Best mattress I have ever owned. In two nights got rid of all my body pains and aches. I have had the bed for several months now and it is worth every dime.
I had a wonderful experience. My salesman was honest and didnt try to sell me anything I did not need. 5 stars just off the overall experience with my salesman. I will update it if my I dont fall in love with my mattress which Im sure I will because my current one is terrible!
Kristen was extremely helpful. Very patient was us while we decided what we wanted. Gave us a great deal & worked out problematic delivery arrangements. Highly recommend this store to anyone shopping for a new mattress.
Friendly informative service. Love my choice. Thnx.
I needed a mattress right away and Mr.Hernandez made it happen when they were out of stock of the mattress in my budget! Excellent service!
We went to the Mattress Firm in Fort Oglethorpe, Georgia on Battlefield Parkway. It’s right next to Buffalo Wild Wings. We can’t say enough good things about Zack, our sleep expert. He made the whole experience as “painless” as it could be with making such a purchase. We never felt like he was trying to pressure us to get a sale.He started by helping us determine what kind of mattress was best for us - soft, medium or firm. Then he helped us determine the type - foam, innerspring, hybrid, etc. Zack never pushed us to go with the highest priced mattress. He genuinely wanted us to get a great mattress within our budget.They have great deals going on right now. You can get a king for queen mattress pricing or a queen for twin mattress pricing. They have 0% APR and free base offers right now too. I’m not sure how long these offers are going to be available but, if you’re in the market for a new mattress, you might want to hurry in. Be sure to ask for Zack!
Great, friendly service. And very efficient.
Very quick, convenient, & they got me a great price!!
Zack Peluso customer service was awesome and he was very friendly even with my child being in the way! Gave me a great deal today, just couldn’t beat it! Can’t wait to get our new bed next week!!!
Bought a new mattress and base. Got a great deal. Zach took very good care of us. He was very professional and very helpful. He helped us get exactly what we wanted and needed
I thought my sales person was very knowledgeable, and very helpful!....she did a great job!!
Sam was great! VERY HELPFUL!
Zack gave the best customer service I have experienced in many years. I smiled from the time I got there till the time I left. The customer service he provided made me feel like we had been friends for a long time. The deals they are offering at the moment are definitely worth checking out. I would recommend anyone reading this to go to the Fort Oglethorpe Mattress Firm store.
Kevin was awesome! He found what was best for me and got me the best deal he could! I appreciate the time and everything he did for me definitely recommend to all friends and family! If you’re looking for a Matress Kevin is the guy!
Zach Peluso was helpful while making his commission. Upon issues, he promptly advised I call the manufacture because he did not offer a refund. DO NOT PURCHASE the sheet/mattress liner packages. They do not fit the mattress & you will be stuck with it! It was a complete waste of money!
I enjoyed my experience at mattress firm today. Samual H was very helpful!
Very helpful. And got a great deal. Will recommend to others.
Mr. Sam Hernandez was very knowledgeable and helpful. If youre ever in the fort oglethorpe ga store, Mr. Sam is the man to see.
Zach was awesome! He helped us find the perfect mattress for our needs and just the right upgrades too. Delivery all the way to Alabama was no problem either! The entire experience was great and I recommend him and this store to anyone interested in a new mattresses purchase. The Labor day sale that is currently going on made our prices even better!
Very happy with the service! Mr. Hernandez does his job very well!
Zach was very helpful and knowledgeable.He help us through the entire process.I will definitely recommend this location for all your healthy sleep needs.
Zack at Mattress Firm in Fort O is very helpful!!! He is very knowledgeable about the products and which deals are available. I saved a ton of money and got an added bonus for being a teacher.
Had a very pleasant and easy experience selecting mattresses. Store was spotless and manager was incredibly helpful.
Super friendly. Super quick. I got a box springs and did not have to leave home. Way better quality than Amazon and cost less also. Zac Peluso was very knowledgeable and helpful. He made sure I got exactly what I needed. Also, he made it so simple to pay over the phone. The delivery team was also amazing!! These two young men, Kelly and Derrick are so polite and curitous. Made sure everything was right before they left. Great job Team Mattress Firm. I will only shop with you all from now on. Thank you so much!!! God bless you.
Today was my second purchase at the Ft. O store in the last 6 months.Both times I was treated as a valuable customer which seems to be lacking in most businesses anymore!Thank you....I’ll be back!
Zack was our sales person and he did an amazing job, we went to other places before mattress firm and didn’t feel like they wanted us there, as soon as we walked into mattress firm Zack greeted us right away and made us feel welcomed. He took his time and at no point did we feel rushed in making a purchase. If you want a great experience in a cozy and warm atmosphere then go to the mattress firm on battlefield parkway and ask for Zack.
Quick service, quick sale. Explained the mattresses, functions and warranties on any mattress we were interested in. Told us where the springs/hybrids/foam were and let us do our thing. Found one we liked and made our purchase. Simple and easy. Also does First Responder and Military discounts! Our sales guy was Sam. Very knowledgeable on the products his store sells and knows answers off his head. Confident.
Great service Zach helped us get our new bed. I would recommend anyone to come to this location.
I had a EXTREMELY AMAZING experience the man we worked with was so kind and helpful and seemed to genuinely care about us and our comfort and price range! 10outta 10 would recommend
Good and friendly helpful place
We love our new mattress set! Kris did an amazing job on helping us pick the right mattress and base. He was very patient and tried to find us the best deal as well. We came and looked at what they had to offer and he was not pushy at all. We went back the next day to make sure we purchased from him due to him being a great salesman. We definitely recommend him when searching for a new mattress set.
The custom service was awesome. Theses rep helped me in many ways in finding exactly what I wanted. Thanks!
Zack provided superior service and was very knowledgeable. Took extra time to answer questions and explore options. Honest and very helpful! Assisted above just matress needs and spoke of pillows and bed protectors. We would recommend for sure!
I purchased a mattress earlier this year and Zack was very helpful in getting me into the right mattress. Ive been sleeping great ever since. So when I needed to buy a new foundation for my daughters bed, I only made one stop - at Mattress Firm in Fort Oglethorpe because I knew that Zack would take care of me.
Had a great experience. Was quick and easy and got a great product for a great price!
No hassle... no pressure... very informative. A great place to shop!
Vinny was absolutely hands down the best sales person to help me decide on a mattress. She asked all the right questions for my particular situation. I left feeling confident about my purchase and highly recommend this place.
Bobby was very knowledgeable and informative about mattresses made the purchase so easy
It was so easy. We told them what we wanted and were looking to spend and Zach found us the perfect mattress.
We were supper happy with Mr Hernandez
Zack was an absolutely amazing help! He listened to our sleep issues and got us a wonderful deal for a bed that will help us!!!
Selina and Zack helped me find an affordable Tulo brand, medium firmness, queen mattress during the Memorial Day sale!Definitely was not looking forward to buying a mattress or dealing with mattress salesman, but my experience at Mattress Firm was an unexpected delight. The friendly staff and affordable pricing ensured my return for any and all mattress needs. Exited for my mattress to arrive this Thursday.
Friendly Helpful Staff, KUDOS to Sales Rep. Samuel
I came into mattress firm today just to look at a mattress. Zack met me and took VERY good care of me. I was unsure of what I was looking for but he helped me make a great decision for my back and my sleeping comfort. I have never been treated so well anywhere before. I am walking out with a new bed and a smile on my face 😊Thank you so much, Zack!
Great customer service! The store was small but had plenty of options! Zack was very patient and helpful. I am very picky and he helped me find what I needed.
Ok so we went to 4 different mattress places and came here and Vinny absolutely hands down best sales woman(better than the men we had today) we had! She knew every answer to every question we had. Greeted us and got us a great deal! Thanks Vinny for our great sleeps thats coming to us!!!!!
Originally had a great experience picking out our mattress. Unfortunately, we had a slight delay when we arrived at the warehouse. Placed a phone call back to the store and Greg handled our issue promptly while treating us with respect. These guys and girls care about their customer base. We will be sleeping comfortably tonight