I made the mistake of going to fire stone tire because I was literally in the mall parking lot where my daughter had a flat tire. at 3 pm in the afternoon, they couldn’t do my repair until tomorrow ! I went to Jim grizzle at 3:15 I was out of there with my repair in 20 minutes great customer service and great prices they’re very nice I’ll never make that mistake again. There’s a reason why I get all my work ( and family) done and Jim grizzle!

Friendly staff got me in and out in a timely manner.

There a family owned business that treats their employees like family. And takes care of their customers like family.

Top notch customer service and mechanics. Extremely affordable and amazing warranty services. Wont go anywhere else.

Staff is awesome. Had us out in about 30-45 mins. Friendly, clean, very nice.

Would not recommend any one to go here.

Great service! Definitely will go back.

I was out of town here, and was 2 hours from heading up north in snow. My tires were worn inside, oil needed changed. These guys really went 100% for me. Pulled my truck right in. They started my oil change while some ran and picked up my tires. Put those on, got my truck aligned and had me out the door. Also these guys tires were about 50$ cheaper than discount. Thanks guys you really made our trip safe!

Got a new brake job and rotors and front end alignment own my 2016 Nissan Altima at Jim grizzle tire on Rogers . They did and excellent job on my car it drives and rides like it did when I brought it new.Thanks Jim Grizzle

Very nice people there. I got a tire replaced there. I was in and out in no time.

I work there. Im really hoping my phone quits asking me to revew it. 😄😄 any thing we can do to help let us know.

Friendly great people usually in and out service.

They fixed my tire that another tire shop said was un repairable. They have always taken good care of me. Good job guys!

Emailed last week to get a quote on a lift for my Jeep. Got a Super quick response with 2 options and suggestions with a detailed quote. Scheduled an appointment by email and dropped it off Tuesday. Communication before, during and after was amazing and I am very pleased with the work and value of the product and service. A refreshing experience for sure! THANKS Jim Grizzle Tire!

I called this morning hoping to get my car in before a business trip. Surprisingly I was told to bring it right in and they would get to it today. I dropped it off and we discussed my concerns and what I thought might need to be fixed (alignment and maybe brakes). Less than an hour later I got a call my vehicle was ready to be picked up and everything was done. I was shocked it would be ready so quickly with the work I thought had to be done. They let me know that they checked all of my complaints and the only thing I actually needed was proper tire inflation and a rotation. Ladies, this is why I will be a repeat customer. They could have done that alignment or replaced those brakes (or not done them and charged me) after fixing the real issue and I probably wouldn’t have been much wiser. Especially with how much better my car drives. I appreciate their honest work and service!

Amazing customer service! They really listen to what you have to say and acknowledge your concerns. They are very thorough in their work and really try to get you the best deal when you have to have major maintenance. They work quickly. Ive never gotten new tires for a better deal than what I received here.

Great service!! Good prices!!

Nice and friendly staff, quick service, and great rates.

Prompt service at a great price

I have to comment on this business and preferably the Towson Ave store, not from a first time customer but one of probably 22yrs. Ive made many many purchases over the decades. Heres the deal, if you have a bad experience talk to the main person there. In 22yrs or so Ive had very few issues but some workers are new at times or they make a mistake. A tire shop will correct whats wrong if theyre in the wrong. Now, Im a 22yr customer and I think my opinion matters. Like I said, Ive bought many wheels and tires there and I honestly cant think of any negative issues. They would get 10 stars if I had the option!

Friendly service

So professional,Will not charge you for things you dont need.I am a repeat customer and they have Always done this single woman right.Give them try,You wont be sorry.

Good service and nice people.

This is the only place I will take my car! They are awesome people and dont charge an arm and a leg every time you walk in. I highly reccomend Grizzle!

Fast friendly service. ... very reasonable pricing. ... I had one of my used tires mounted and balanced. ... only $15

Best folks to do any car related maintenance...

First time here Came in last minute and they took care of me fast and nice people will definitely be coming back for future business !!!

My Mothers car didnt need anything done & didnt do anything so that I would needlessly be charged. Great place!

Tires looked great til I got my car home and started washing it and noticed all the dents, dings and scuffs they put on my aftermarket rims. Very upset as they were not cheap rims!

Wonderful and professional place. Wouldnt trust anyone with my vehicle.

Staff is very helpful

Friendly staff. Worked us in and aligned the car reasonable prices

Great price and friendly staff. Second set from them.

Very nice people and the service was great.

I called around like everyone looking for the best price on tires, and before it was all said and done these guys had found me exactly what I was looking for and saved me $500! Im so glad I called them! Im adding and extra 5 stars to this review too!!! ***** Cause their a 10!!! Thank you guys!!!

He told me my shocks were leaking,I went to dealership all I needed was and alignment.

In and out super fast and quality work. Very friendly, highly recommend them

Amazing service and extremely fair pricing.

Excellent service, fast and friendly. Thank you Steve Dodson.

Very reasonable priced, very great customer service, clean reastroom, will surely return for more service

They know what they are doing always good care

Very helpful

Above and beyond!

Great place to shop for tires and wheels! Quality people.

Service was great.friendly people

They took us in fast and got us out fast

Good service friendly staff and took care of my care really quick

They go the extra mile. Exceptional service!

Always friendly, fast service, good price.

Service was fast and friendly. Very happy.

I used to be wary of auto shops til I started dealing with these two shops in Fort Smith Arkansas...honest people who dont try and rob you....serious...

Absolutely Amazing! BEST DEALFAST!

Awesome Service Great prices.

They were fast, courteous and professional. I will return.

Im am employee here. Very nice an great customer service.

Friendly staff, great service.

Great service. Fast service!!!

Fast and excellent service

Always seems to get me in and out quickly

Very friendly and seemed to really care about your problem.

Great place to get tires

Always the best service in fort smith !

Refreshingly honest customer service.

Great employees and atmosphere

Good service.

Fair and honest people!

Very good service 🚘

Great service and mechanics.

Always good service.

Great service

Great customer service!

Awesome service

Great service ..

Polite and honest

Great service