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Advance Auto Parts
11 Southeast, Beal Pkwy NW, Fort Walton Beach, FL 32548, United States
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Advance Auto Parts
Comments
Mi
Review №1

Parts I needed that no one else in town had. Fast, friendly staff. Parts reasonably priced.

Ch
Review №2

Anthony was amazing. He went above and beyond for us. We wouldnt have been able to get home to kentucky if it wasnt for him. Very friendly!

An
Review №3

Had to buy new wipers for my car so I looked at the online prices here and it was a good deal so I went to get them and they were almost twice as much in the store. It was ridiculous! 😏

Ji
Review №4

I just needed some help with a trouble code set on out trip to FL. The staff was friendly and helpful to read it for me. I really appreciate the help!

Ca
Review №5

Mr. Ed saved my project! I was having trouble and getting frustrated trying to get a color-match specific paint from duplicolor, purchased at a different Advance Auto Parts store, to work on the surface I was painting (no I wasnt spraying it upside down, Ive painted numerous things before), the paint would just haze as it dried between coats so I thought it was the paint itself that was defective; But after calling Ed he told me to come by to his store, the only other store that had the same color available, and see what we can do... it took him about 20 seconds to fix the applicator and apply a coat correctly to the part right there on the spot, and sure enough it looked like it was supposed to after it dried. He educated me on why the paint had done that (humidity/heat index) earlier. Afterwards he mentioned he had worked in automotive paint for many years, and his experience truly showed. I appreciated the fact that he fixed my situation, and taught me something along the way, saving me time and money and not even expecting any sort of payment for his service. Simply awesome.

Cr
Review №6

Tyler, the assistant manager in training, was very helpful. He saved me 40 bucks. The parking lot could have been cleaner because there was oil stains everywhere. The landscaping could also be updated. Ill be back though.

Sa
Review №7

Thanks so much Mr. Tim your customer service is on point!

de
Review №8

Helpful staff and veterans discount. Whats not to like.

Ro
Review №9

Very professional, knowledgeable staff!

Ph
Review №10

I would leave a 0 star review if I could. The staff no longer allowing use of a obd2 reader is why I will never return. Whoever decided to stop this should reevaluate their buisness model. I was ready to buy all necessary parts to fix my engine codes. Went to auto zone was in and out in 5 min with my new o2 sensor. 70$ might not be much but it could have been spent at this store instead of auto zone.

Bu
Review №11

Always professional and helpful. Only automotive store I visit.

cl
Review №12

They had the part I needed, and the staff was kind and helpful. I would give them 5 stars but most of their tools if not all are off brand with name brand prices.

Jo
Review №13

Clean store, friendly and knowledgeable employees that are usually eager to help. Ive made purchases on-line and picked up in store as well as in store purchases. prices are competitive although it seems that Advanced Autos prices on the higher quality parts with familiar brand names are a few dollars less than competitors. the bundles they sell like oil change kits or shop cleaning supplies are great values! most parts in stock or available same or next day. I always call Advanced Auto first to check availability of parts I need. if they are in stock, that is the only call I will make. right parts, great value and QUALITY, great people, friendly casual HELPFUL atmosphere, a step above the budget parts stores....

Ma
Review №14

The parts store has everything you need to fix your automobile.

Jo
Review №15

Good service, friendly people, in and out with exactly what I needed in under 5 minutes

Be
Review №16

Always greeted Curtiously. They know just what I need an where it is. Prices are very compar

Ja
Review №17

I stopped in to get a price match on a tie rod end and the old man on the register told me to go to a different store. He refused to read the company price policy I had pulled up on my phone and was dead set on telling me how wrong I was, despite every other store in the area offering to do the price match (they were the only store with the part in stock). It was some of the worst customer service I have ever received, do NOT waste your time at this store, go to Navarre and speak to Jakob.

78
Review №18

Great experience here! My check engine light came on going home and I was able to stop here to have one of their sales associates come outside and check the codes my computers car was putting out. I was then able to purchase the part and told was socket size was needed. I already had the tools but it was nice the man went out of his way to check that without me asking.

An
Review №19

We needed a battery checked, and Andy came out, checked the battery, and replaced it. He was extremely nice and made us feel like our business was much appreciated. We are from SC and are in FL on vacation. Its great to meet nice helpful folks like Andy!!

Gr
Review №20

Can’t give 0/5 so a 1/5 will have to do. I purchased windshield wipers that started to break apart about a month and a half later. They wouldn’t stand by the product they sold and refused to refund me or swap out the wipers for new ones because it had been more than 30 days since my purchase. I understand businesses can’t guarantee parts forever, but I’m pretty sure wipers should last more than ~45 days...

Te
Review №21

The place did not know who I was on their rewards😒

Em
Review №22

On point service, they know their stuff and are passionate about keeping you safe on the road.

CL
Review №23

Advanced Auto has several neat services that not everyone knows about. All for free: They will check your battery and charging system so you KNOW for sure if you need a new battery, alternator ect. They install batteries and windshield wipers you buy from them. They loan a variety of tools and specialty equipment that you need for doing certain jobs. All this and they have Lifetime Warranties on many items for better than dealer prices. If you need it now for your ride, most likely they have it or can get in a day or two. Recommended!!!

Na
Review №24

Andy did an amazing job helping me purchase and then installing a battery for me! He was knowledgeable, polite and professional.

da
Review №25

Needed a geadlight. Was promptly shown by associate. Friendly and quick service with a smile. Recommended

So
Review №26

If you need help go to Tim hell give you the best customer service going above and beyond. Jay as a wing man will make you feel better if youre having car troubles as well as try and help you solve it. Both are great guys!

Jo
Review №27

Quick friendly service

Fa
Review №28

We order a part that was supposed to arrive on Monday. That morning the part wasnt there and they couldnt guarantee another time that it would be there. Very frustrating because we were out of town and need to get back home to go to work the next day. They wasnt helpful with trying to see if they could expedite or finding it at another location. Was very unhappy with this place. The only reason Im giving it 2 stars is the manager wasnt rude or anything. He was calm and understanding of our frustration but just didnt help us like he should.

Ma
Review №29

Great job tracking down hard to find part for me.

Ja
Review №30

Great place, super helpful employees. Call them up and they are just as helpful. The building needs some TLC to renovate and bring more clientele. But it serves its purpose.

An
Review №31

Helpful staff

ga
Review №32

Great service!

Te
Review №33

These guys are great they always go the extra mile to make sure you get the right part and its exactly what you need every time

Ke
Review №34

Theyve always been so helpful there same guys have been there for years and they know me personally and have helped me out when Im in a bind great staff

Sa
Review №35

They were extra nice and professional and had all of our parts

kr
Review №36

Steve always helps with what i need in a timely matter...This is the best advance around

Ro
Review №37

A Really Good Experience...needed a Wiper blade and Mr. Tim T was a great help getting the best blade, and installing it on the vehicle...Thank Yu Very Much!!!

Re
Review №38

As always friendly service

Ma
Review №39

Very helpful and friendly. The people are knowledgeable and were help me with my problem.

Je
Review №40

Oj

Bi
Review №41

Go now the big distributor in town they got everything in stock no more waiting for Pensacola deliveries excellent employees

Na
Review №42

Really nice people.took their time and answered all my questions.

da
Review №43

First let me start off by saying this is the first ever review I have ever written in 26 years. The customer service I received was beyond horrible. Tom or Tim I believe his name was.. Absolutely rude... I cant believe he is allowed to talk to people and represent your company.

Wi
Review №44

Good friendly sevrice. Honest repairs

Ro
Review №45

Hepfull friendly staff helped us out late and made sure we had things coorect and supplys needed to save a friend stranded on interstate. The gentleman has already started locking up but he went to that extra effort to help.

Ga
Review №46

Shannon, candice, Steve, lisa are all amazing

Ch
Review №47

Friendly people and affordable prices

Sc
Review №48

Good service

Tr
Review №49

Called for help and got a attitude and no help from the ladie i was talking to not a very good first impression i will not be going there anytime soon.

As
Review №50

The manager was very helpful and saved me money

Jo
Review №51

Service guys need to know just a little more

vi
Review №52

Nice employees n clean very helpful

To
Review №53

If they dont have it they can get it for you the next day.

Tr
Review №54

Need parts know thier stuff.

Jo
Review №55

Usually have what Im looking for. Complimentary installation of small parts.

Ch
Review №56

Extremely rude cashier. He had a attitude the entire time me and my husband where in the store. Very dissapointed that customer service was so poor.

Br
Review №57

Fairly knowledgeable good service...

88
Review №58

Average service and selection. Accecptable.

An
Review №59

Quick trip, helpful workers!

Za
Review №60

Consistent, good, knowledgeable servive.

Ma
Review №61

Very helpful and friendly staff

Ch
Review №62

Great service Candice is excellent

Ga
Review №63

Helpful as always.

Sa
Review №64

Very nice and helpful staff

M
Review №65

Terrible service, I guess theyre not interested in customer service at all

Ja
Review №66

Up to date and very helpful

Sa
Review №67

Great customer service.

B
Review №68

Kool

ch
Review №69

Best place for parts

El
Review №70

Advance Auto Parts helped me out when I was in a very tight situation. They went above and beyond. I wont be doing business with anyone else but Advance Auto Parts!

Ti
Review №71

Very helpful staff

Ty
Review №72

They normally have what I need.

La
Review №73

Very helpful staff

Ke
Review №74

Great selection and price

J
Review №75

Very helpful

Ra
Review №76

Very helpful and knowledgeable

Lo
Review №77

Staff so slow to help!

Le
Review №78

Great service.

BR
Review №79

Same as the rest. Has what you need.

Ro
Review №80

Happened to have what I needed in stock

Ca
Review №81

Good auto parts

Ji
Review №82

Guy behind the counter must have been new

vi
Review №83

I got my part for my car

Ma
Review №84

No comment

Me
Review №85

Great service

Co
Review №86

Has the parts I need.

Ai
Review №87

Great helpful staff

To
Review №88

Very helpful

Ja
Review №89

Good and fast

Br
Review №90

Great staff

Ma
Review №91

Have most of what you need

Ed
Review №92

Car and truck parts!

Ex
Review №93

Need more inventory

Do
Review №94

Had what I needed, fasteners...

Am
Review №95

Friendly service

Ro
Review №96

Good

Br
Review №97

Convenient

Ch
Review №98

Great Parts

Information
27 Photos
98 Comments
4.1 Rating
  • Address:11 Southeast, Beal Pkwy NW, Fort Walton Beach, FL 32548, United States
  • Site:https://stores.advanceautoparts.com/fl/fort-walton-beach/11-southeast-beal-parkway?utm_medium=local&utm_source=yext-gmb&utm_content=gmb-2016-12-29&utm_campaign=aap
  • Phone:+1 850-243-5770
Categories
  • Auto parts store
Working hours
  • Monday:8AM–7PM
  • Tuesday:7AM–9PM
  • Wednesday:7AM–9PM
  • Thursday:7AM–9PM
  • Friday:7AM–9PM
  • Saturday:7AM–9PM
  • Sunday:7AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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