The place was very disheveled, asked employee to scan an item which she did… She told me the price so I put it in my cart when I went to the register I was told I couldn’t have the item because it’s not for sale… I was very excited about this item and when asked why was quickly dismissed with saying that our store will get in trouble if we sell it to you… By the way it was a round table. Then when it was time to scan my 20% off coupon I handed my phone which she took and when I get home it was never scanned… I called the store and was told that if it expired they cannot assist me. I went to the Destin store which was immaculate! You could walk through the isles without having to shimmy between things. All the sales representatives except for the one who was at the desk were exceptional. I was told and apologized for the cashier at the front, her personality and was told she only works every three weeks… I told him a scarecrow would be better to represent the store than that lady. The manager was unloading the truck at the time and that cashier told me that he was too busy to talk to me… I made my way to the back and he was so very cordial. Kudos to the store and hopefully they can find some employees and get rid of the one that works in the front every three weeks. I will be making the Destin store my big lots from here on in… I would rather travel than to get treated the way I did at the Fort Walton Beach one.
Went in to look for recliners. Tricia helped us find a nice pair of stratoloungers. In stock and delivered same day. Loving them. Thanks Tricia.
Pretty much the same as all big lots. Just stopped in not shopping for anything imparticular. Looked like a pretty nice store. I will be checking it out again soon
Very helpful and nice associates 🤔 I think his name is Peter 👍‼️ thanks for your help 😊
Great place good employees but stock has been running low for a bit probably due to pandemic
It’s okay. Although when we first went here most of the shelves are empty, it would have been nicer if stores keep up with stocking the shelves
I got the beat deal today during my visit. I was greeted and helped but a very friendly staff person. Great experience 👍🏻
Good store but needs to turn the A/C up, its a bit too hot inside.
Nice clean and pristine place and there was a variety of things you could get from food to sofas to kid games and patio sets, over all I personally like it
Workers are rude but I love the goodies they need nicer workers Destin store is better it’s the cleanest I wish I work at that one instead
The park itself is lovely with beautiful views. The covered tables would be too if they werent flat out filthy.
Well stocked. Helpful employeePrices reasonable
Still a decent place to shop for VERY SPECIFIC items but, in general, you can get most of their stock cheaper and better at Walmart. Sad, but true, as they used to be a much more unique experience. Basically, by trying so hard to brand themselves, theyve almost totally lost what made them special.
Always my go to when I need puppy pads or cat litter.
Good Deals and Prices!
They always have great items and good prices I like coming here.
The selection is good for what they have but I feel like it could be better organized at times.
Purchased a mattress two weeks ago and got a $30.00 off $50.00 coupon, used it for 1000 thred count sheets! Nice!
Love this store they just rearranged. Things are easier to find.
The sales person (Trisha) that helped us was great. Would highly recommend shopping at the Fort Walton, FL store!!!
Great customer service from Dustin. Great spring items available!
Enjoy the prices and always find something even when in just to walk
The prices are not all that. I do not like their new register set up very crowed. And waited in a line with 13 other people. My cashier was wonderful
Always a great selection with great staff
Hit or miss here lately. They seem to have less and less stock of household items and more and more furniture....I liked it better the other way. On the upside, staff is always friendly & helpful!
Stuff everywhere not just shelves floor is a shelf also
Very good prices and selection, especially food items. Clean,well organized and employees always friendly, helpful and seem to be really enjoying their job and having fun, say good things about their jobs!
I like to close out specials some of the everyday stuff that you get its always cheaper than anywhere else
Very clean. Cashiers are friendly and very helpful. Like going there
Put everything back the way it was.. your store is a mess!!I like your products though..lol
Great prices Great selection
A little of everything and great prices.
Love that store
On duty manager was professional and patient. Didnt have item in stock. Looked for it at another store. Had store hold it for one day. Thank!
The Fort Walton location is one of the top locations to shop. This store appears to be larger. Having choices due to carrying items from more than 1 manufacturer. Always clean. Though clearance pricing isnt tops the prices are worth the shopping trip. Employees have gone beyond the normal customer services and have ALWAYS been very helpful, no matter what Ive asked of EACH of them!
Friendly God fearing cashier by the sound of his greetings. Maybe the end of the world IS coming..by the sounds of it? Happy to see masks at checkout area to buy.
Good place nice people
They were nice enough to call to other stores to ensure I got exactly what I needed
I would prefer them to have less furniture & more products. I love this store!
Love looking for the specilty foods from Europe. Love to try international food with out the World Market drive and mark up. Clean store, friendly employees.
Always clean, stocked, good deals, cashiers were friendly and attentive. Some floor people need to acknowledge their customers, other than that great place to shop.
Great experience. Do not recommend the Progressive Leasing Program though, its like 100% interest, big RIP off. Big Lots however is a great store with a lot of items. The manager in the furniture section is great at her job and helped us out tremendously.
Store announced military members get 10% off everything in the store, but when I asked for my discount I was told, “Sorry you have to be a rewards member to get your military discount”.
Hubby and I are looking for a Chair and Couch.
Nobody to ask or answer questions
Says open online, drove 25 min to find out by a hand written note on the door that it is closed due to power outage. However all the lights are on inside. Sure doesnt look like they have power out.
Lots of big discounts. But there are so many other specialty store thats kinda do the small parts better
They have good section of every except makeup and movies. Use to be overflowing but this time had to go somewhere else for all my purchases. Got roomspray and chips tho
I like this place. I bought a futon mattress they helped me load it. I love it.
Prices way to high unless you want food.
They have remodel the store. More to choose from as well!
I love my visit at Big Lots. I found everything that I needed and then some, and it wasnt a wallet buster.
Awesome salesperson, Anna.
The staff is real helpful and friendly; people know what theyre doing at the checkout. Useful stock!-- I buy lots of food there, foreign and domestic, also household and garden goods, and beauty items.The store seems to be managed well all around...its one of my favorite stores in Fort Walton.
So i went on Tuesday night, to check out the furniture section and was welcomed by Mr Paul... He was very helpful and informative and even help me get a rewards card at that time..... If you have any questions about furniture i highly recommend Mr Paul, will be back for my sofa set
Dangerous store to run in to pick up something quick... Between their great sales & big assortment of items to choose what you need, you can end up in the store longer than planned. 🤗
Cashier always friendly good deals precautions in place
Clean store, great selections in every department & love the clearance prices. If they had more checkouts I would rate them a 5 star
This is a store where you can find a lot of odds and ends really good prices anyways
Cashier is very rude come on now the cart is 3 feet and the employee checking out was at the end of the register.... sir can you step back ... I walked out the door
I bought this Nice Polaroid Guitar Amp. With Disco. Space Light.Thanks Big Lots.Luv Yall.
I bought some kutter and deep woods off some r134a freon and to masks as not to breathe on my fellow man /woman best price in town on the freon ask the cashier for it
They had nearly everything I was looking for and then some.
Not bad on pricing but its lacking quit a lot of products.
Out with the old in with the new! Stocking shelves today with newer Spring items so a little hard to get around. Low on my favorite Miss Debbie cakes ☹. Prices missing on items but a friendly associate was nearby to help. Good prices + friendly associate = a good shopping experience!
I bought a black and decker blender use it twice and it stop working before I went to the store I call and spoke to alady told her I dont have the receipt or the box it came in she says its ok as long as I have my rewards card thats ok I drove all the way down there only to be told they cant accept it you could have told me that before I wasted my time and gas they werent even apologetic about it my family and I wont be shopping at big lots anymore we spend lots of money there no more if it was Walmart they would exchange it very disappointed in you all is this how you treat your customers I left the blender and told them they can have it shame
Great stuff at great prices.
Rude people work here. The female cashier was not only rude to me but her coworkers too. Not sure if Ill go back to that location.
Great place to shop if you have limited time! Easy in and out. Friendly, helpful staff.
Everyone is so nice, the store is amazingly clean and the prices seemed reasonable. I didnt know if I would like this store, but now, it grows on you.
This is a great place to shop. They have practically everything you need, unless you shop for name brand items, which they do carry but only a select few. Food, toiletries, misc. electronics, household goods, and alot more. They even carry furniture! Cashiers tend to get backed up, but the convenience of having a store this size if you live off of Racetrack is totally worth it.
Very helpful associate helped me find exactly what I was looking for. In and out, fast and easy.
Today very nice day Big Lots.Im laike BLots. Fort Walton Beach.FL.
Theyre alright. Pretty standard big lots. Some really friendly employees, some not. Good deals though.
Pretty good prices on most things. Good quarterly coupon if you join.
Neat and clean. Every employee I met tried to help me. Check out is fast and friendly.
They never have what I want. Always out of stock
Love shopping here, really nice stuff and I love their rewards program
I just was waiting for the bus in the past good items an prices .
Good prices.
Love this store they allways have good deals and things i need
Love the variety
A place thats fun to shop. Ive bought everything from packaged food to furniture. Frequent restocking as well as seasonal restocking keeps me coming back. Friendly staff too.
Big lots was clean and they have all kinds of stuff good prices
I love big lots slot everyone is so friendly and got everything you need
Was totally ignored while line was pulled from behind me to be rung up on other register, as the people in front me needed assistance from the manager to activate their Big Lots credit card. The manager promptly ignored me after he finished helping the people in front of me. I will never go back. They obviously dont need my money.
Very disappointed in their after Christmas specials. There prices use to be so much better than most the other stores. They seem to be a lot pricier than they use to be.
Just fun to roam around, I never leave empty handed.
I like Big Lots in my home state.But this particular location was VERY clean and organized compared to the store that I frequent! They have a good selection, and close out prices are good as well.
Some prices are competitive or better but overall for the variety and quality offered it really isnt worth what little is saved to shop here regularly.
Good size Big Lots however the staff isnt very friendly.
Friendly people wheelchair access furniture and food and very clean
Big lots is a great place to shop for me and my Mom. Those ICE drinks are the best.
Great store with amazing customer service!
I booobt personally like bug bots but I can’t seem to find the waffles in them it says waffle maker 30 dollars but all I see are T-bone steaks and pizza rolls but I don’t want pizza rolls I want waffles like coke on beg let’s I want waffffles also to damm cold in here
Had to use the bathroom 🤪
Nice clean store. Easy access but busy parking lot.