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GLENBROOK COLLISION CENTER
100 W Coliseum Blvd, Fort Wayne, IN 46805, United States
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GLENBROOK COLLISION CENTER
Comments
Da
Review №1

So far I have received two estimates from here. Both times have been amazing. Both gentlemen that I have dealt with were extremely kind and fast. Very knowledgeable also. Taking my truck in on 11/23/20. Will do a follow up after that.

do
Review №2

Quick service, over all a pretty nice experience..

Sh
Review №3

My buddy hit a deer on the passenger side and took his Lexus F series here to get fixed. While they did a good paint match and blend of color, the gaps in fender/bumper and ground effects looked like a 10 year old child assembled them. We had to leave and come get it another day because this is what they thought would pass as quality work.....

Je
Review №4

Recently had my vehicle repaired here and worked with Tyler.He was great at keeping me updated to the status of my vehicle and easy to deal with overall.Car came out great and would recommend this shop for anyone needing quality work and customer service.

Ju
Review №5

My vehicle was in an accident and the work they did on was extremely good. Professional, responsive, and fast. Would highly recommend

Fr
Review №6

Excellent service, friendly employees very happy with their service. Frank

Na
Review №7

Extremely fast, professional, and thorough work. I would never use anyone else for the services they provide.

Li
Review №8

Friendly Fast Service!

Ho
Review №9

The team here at The Collision Center are awesome! I hit a deer with my Chrysler going 65mph and caused a good amount of damage. Tyler got my car in right away and it was fixed in no time. He did great with communicating what was going on every step of the way. Looks like a brand new car again! I recommend The Collision Center and would bring any business I have back to them in a heartbeat.

Mo
Review №10

Great service

Ch
Review №11

Eric was very professional and courteous. Got my car in same day to take care of the damage. Great people would highly recommend them!!

rn
Review №12

My daughters Jeep was recently totaled and we decided to try Glenbrook Collision for repairs (before it was determined to be totaled). All I can say is that everyone we worked with was outstanding...they went above and beyond taking care of all our needs. Tyler was AWESOME, I wish everyone provided the customer service that he did!!!! I recommend Glenbrook for all your needs, and if you can, request Tyler to work your repair!

Mi
Review №13

High quality repair, very responsive to questions about repair status, friendly and quick on getting me a rental while my Durango was getting warranty work done.

Si
Review №14

After some time paying attention to my car I noticed some issues that should not have happened, I never did contact them about my issues, I do not have any desire to have my car worked on by them again! And this was an insurance job for them! They were paid well an should have done a great job!

M
Review №15

I took my Jeep in for a front end repair that required new parts and paint. Having dealt with other shops over the years I had my concerns. Jesse Roth assisted me from start to finish, handling everything professionally and delivered the quality workmanship I was hoping for. The replacement parts fit perfectly and they were able to match the red metallic paint to a T. I appreciated them giving me daily updates along the way. The only surprise was when they finished a day earlier than anticipated. I totally understand their A+ rating from the BBB! I will trust them with all future repairs without hesitation.

Lo
Review №16

Paid almost a 100 just for an oil change and tire rotation. Most expensive one I ever had. Just talked to service manager. He realized there was a miscommunication and is correcting the error and refunding me a portion of the oil change. Appreciate the quick response to my issue

Ke
Review №17

They fixed my Dodge charger like new car.. Really good service I appreciated it 😊😊😊

Mi
Review №18

Customer focus is not with this place. Had to bring my vehicle back, because clear coat was already peeling from being fixed in november. Just sprayed and cleared, looks worse than before. I DO NOT Recommend this place.Update: The director called me on the issue that I had with our Durango, he took a personal interest in getting our vehicle back to the way it should have looked after a warranty issue. For this I am grateful and restoring why I choose to have our car worked on at this collision center.

Ju
Review №19

Great job on my car! Got it back looking brand new inside and out. Would recommend to anyone!

Ch
Review №20

I had someone back into my 2019 RAM and damage my front bumper. I had less than 3700 mile on my truck, now with a crushed bumper. I went to Glenbrook Collision Center for a quote the same day. Considering the damage, the quote was extremely reasonable! I worked with Tyler C. and he was very professional and answered all of my questions without hesitation. My repairs were completed in 1 day and looked fantastic! Having damage done to my truck when it was so new was the worst. In the end, Glenbrook Collision made my truck look showroom new again and the total was a little less than the quote! I have been able to forget the fact that my truck was once damaged. Thank you Glenbrook Collision (and Tyler C) for the fantastic work! I am extremely satisfied, you definitely have my future recommendations!

Br
Review №21

Absolutely amazing customer service. I worked with Jesse and he was very nice and informative. He made sure everything was taken care of on my repair and made sure I was up to date and he walked me through my entire repair when it was completed. Highly recommended to get repairs done at Glenbrook.

Ja
Review №22

Had to go back twice to get insurance worked fixed correctly

Ro
Review №23

I recently had an unfortunate incident take place that involved the right front quarter panel of my vehicle.Without question I knew exactly where to take it for proper care and excellent service. Tyler Minnich and his crew at Glenbrook collision did an incredible job of not only fixing my vehicle, but honoring their word and keeping it within my budget. This is huge, especially around Christmas time, a guy can use all the breaks he can get.Thank you Tyler Minnich for your excellence in service and the personal attention you provided to keep me aware of the progress of my vehicles repair.Sincerely,Rob Kee

Br
Review №24

My whole front of my cla45 amg was damaged. They repaired perfectly and kept me updated the only 2 weeks they took to do so! They definitely go out of their way to help you! Collision centers suck to have to go to but glenbrook collision Center did great to get me back on the road looking like nothing ever happened in the first place lol :)

Je
Review №25

They do the best Bodywork in town very dependable never had a bad experience and Ive dealt with them on for five occasions very nice people

Ra
Review №26

I am VERY impressed. My sunroof broke last Tuesday, they got me in by Thursday and let my keep my car there because of all the glass and water damage. Estimated about 7-10 days because the part was rare and everything. Well they had it done by the following Tuesday. They deep shampooed my whole car and wiped everything down and all I have to say is I am so very happy with my experience. Thank you Glenbrook Collision Center for doing such a great job in little time. God bless you ❤️

Ki
Review №27

Great staff, got our car fixed in a timely manner and I looked amazing..

Sa
Review №28

If you had asked me anything about Glenbrook Dodge prior to today, it would have been an extremely negative response. But today I was amazed by the service provided at the collision center. Not only did they provide me with a ride while my car was being fixed, they also vacuumed and cleaned the inside (even though only the exterior was being fixed). Maybe that doesnt sound like great service to some, but I work full time and have three kids and two dogs. Enough said. They went over and above what I expected and the work they did on the exterior looks great also! Thank you!

Pe
Review №29

Got my car fixed there a little over a year ago the team up there did really good work I had to bring it back in today because the trunk wouldnt close Mr Tyler C took real good care of me he fix the problem I asked him how much I owe him he didnt charge me anything he told me they stand behind their work I was very grateful for that and just want to say thank you again.

D
Review №30

The General Manager (Todd Bonecutter) and the Assistant Manager (Jesse Roth) give POOR customer service. REPLY TO OWNERS RESPONSE: YOU (BONECUTTER) ARE NOT HONEST!

Br
Review №31

Did an excellent job fixing my car

P
Review №32

Such nice staff

mi
Review №33

Best repair shop in town!!

Mi
Review №34

I am a kook when it comes to customer service. These folks have it. They are friendly, they follow-up, follow through, etc. I wish more businesses acted in this manner.

Sh
Review №35

Great service

Ti
Review №36

They really care!

Information
16 Photos
36 Comments
4.4 Rating
  • Address:100 W Coliseum Blvd, Fort Wayne, IN 46805, United States
  • Site:http://glenbrookcollisioncenter.com/
  • Phone:+1 260-481-2000
Categories
  • Auto body shop
  • Auto repair shop
Working hours
  • Monday:8AM–5:30PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:8AM–5:30PM
  • Friday:8AM–5:30PM
  • Saturday:8AM–5:30PM
  • Sunday:8AM–5:30PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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