Prior to taking my car there, I had researched both their Better Business Bureau and their reviews online. I had great expectations. Reviews certainly don’t tell you the entire story. I took my car in with the expectation that it was going to be a one or 2 day project. The “ service manager” told me it would be several days due to parts, OK, so my warranty company was paying for a rental car. I picked up my car when they said the repairs were finished and drove it for a day only to have the same situation present itself again. I was quite upset but it was a holiday weekend. I took it in the following Tuesday when they were open only to have them keep the car again for another four days, this time the rental car was out of my pocket. The work was not checked thoroughly the first time around or the problem would’ve been found. I was billed for services that I didn’t necessarily need and I believe this to be incompetence. The service manager was uncaring and could barely speak two words out of an entire sentence the entire time. We certainly will never be going back and I would absolutely never recommend this place. Just my two cents.
Ace Radiator solved the air conditioning problem I had for months within the space of a few days. They communicated with me throughout the entire repair process, letting me know both price and time estimates. The staff were personable and clearly knew what they were talking about.
Felt like I got bent over here. They said my radiator was leaking so paid over 900$ for a new radiator and 2 days later my low coolant light came on so took it back and they said it is leaking internally. Took it somewhere else and found out coolant was leaking in my heads getting into the engine. Now need a new motor. Feel like if I would of know sooner I could of fixed before it got worse. At least would of saved 900$ by not needing a damn radiator. Some BS.
I had a weird problem with my van that somehow fixed itself when they were looking around for the problem. They were super friendly and only charged me for the searching they did. Its been working perfectly since!
Very helpful in getting my new radiator. Would recommend them.
Prompt service, called before they did the work and their quote was spot on!! They did a complete AC repair and we will see how it holds up. I have no concerns at this time!!
It was a simple pickup and they had my stuff just the way I like it
Very professional experience business, happy with service
You can call AutoZone you can call OReillys you can spend 4 hours hunting RockAuto but youre not going to find the cheapest deal unless you look local Ace radiator is the go-to people even if its just for a question dont take the time of day to go through with you so you dont need to waste hours on the phone just 35 cents in gas drive over grab your quality parts and be on your way.
They do their best.
Very nice people i delt with john and he had to take some time off and they reached out to me and took care of me my third muscle car radiator i have purchased from them very happy hope you the best
I got my radiator here and it was very nicely priced cause the only other place in town was like 40.00 dollars more
He did everything perfect price was great Im very satisfied 1970 vet radiator
They have been in fort wayne since I moved here in 1986. They do great work and reasonable pricing and can make a radiator if you cant find one.
Great people and service
Was told my job was too big to work on. Had to seek another shop
Took my 2005 nissan titan in for a heater core and actuatorI can upload pictures of the multiple cracks in my dashboard and accessories on the dash board from the heater core replacement. The dash doesnt line up. I could have dealt with that.The price was decent, the work was poor and the customer service was C r a p.Wont go back as I let them know thanks. I already took the truck back for non working heat... they said they bypassed something and got it 15 degrees hotter.The heater core works but I would go elsewhere for better quality work in the future.Anyways if you had a good review thats cool but this was my experience. Thanks for reading.Im replacing my radiator and fan now yay.
They always come through on repairs for radiators, heaters and fuel tanks for my business in a timely manner
My experience with a CBs always taking care of me they treat me as family with like I have a brother-in-law that does work there but very professional Ive been around some of the guys now for years and I appreciate the all that yall do for me you keep me running when I would have to do it myself appreciate the professionalism appreciate the Brotherhood High rating come for me guys
We just picked up our conversion van from this place because we took it there to get the AC fixed. Its an older van and we didnt want to throw a bunch of money into it. They were able to repair the line and fix a belt to get it going again. It turned out to be much cheaper than what we thought it would be. The staff was prompt and very personable. We were extremely happy with the price and the service and would definitely return to them again if we ever had additional issues!
Great service and work.
Great place very helpful. The owner goes out of his way to help
The only place to get quality radiator service DONE RIGHT. Example, I took my 2011 Ford F250 Super Duty to have a fluid leak fixed. They could have said the radiator was bad but they found a upper hose causing the problem. Honest, good service every time.
They had gave me a low price (wrong price) on radiatorit was about a third of the price it should have been. they still honored that price ..I have 4 trucks 2 semi and I will always buy from this place if possible.
Called and spoke with Bud on January 13th. Explained to him what I wanted done, he said they could handle the job and he offered me a next day, Tuesday appt.Work was done as described and on time. I asked them to use their best judgment on peripheral parts replacement as they disassembled the top end of my motor.I am extremely happy to report that yes indeed some additional parts were required and were replaced as well, saving me a hassle later on.The truly amazing thing for me, they stayed below the quoted price, even with the additional items.I will definitely go back for future auto repairs.Thank you Bud and thank you to the mechanics that worked on my 1997 Chevy K-1500!!!Greg B.
Ace is a local family-owned business that cares about their customers. They are honest, friendly, and do a great job. They service much more than radiators. My AC had a leak and was blowing hot air when I took it in to them this morning and now it’s ice cold. Thanks, Ace!
Always great & always have been!Theyre able to do more than just radiators. If youre not sure... Just ask them
Excellent job and great experience.
Top notch establishment. Ive had all kinds of work done here and its always done correctly. Prices are reasonable and the staff professional. Cant ask for much better.
We had taken our truck to a Warsaw IN dealership to get the air conditioner fixed and after 4 times when they said it was done we would pick it up and the the part would blow again. So we took the truck into Ace Radiator Ft Wayne IN and it had been misdiagnosed and they-had it fix within 48 hours. What a GREAT place and KNOWLEDGEABLE PEOPLE.
Needed my car fixed fast. They did it all within 5 hours, just like they said. Great job guys, ty so much
Excellent service, good pricing.
Just busy
Right part good price, friendly service.
I took my vehicle in for radiator replacement and the service was done the same day and under the estimated cost that they quoted. Good job Ace Radiator
Ace replaced my radiator that was completely blown. It didnt take them very long. My wire harness got destroyed by my radiator while it was at their shop, they took full responsibility for it. Fair and honest.
Very thorough people to work on your vehicle. Great customer service.
Great service and quick. Thought it was a little expensive but still much cheaper than having dealer replace all lines
Car was overheating. The fixed it the first time, but the coolant in my car still kept leaking and my car overheated once. Took my car back in and the service department had overlooked the water pump that had a crack in it. They fixed it free of charged. Thank you so much.
Quick efficient friendly counter help and above all that had the part I needed great parts supplier
Friendly honest folks. Good service and fair prices.
Best radiator shop in fort Wayne ! If you go anywhere else your not getting the best service and people for the job
Fair service. Its expensive... but doibg it right IS expensive.Honest guys.
Good service
Then it were able to repair my gas line at a reasonable price.
Very pricey I did my own radiator and thermostat for $280 with ace radiator on the other hand wanting customers to pay $700+ dollars
Great staff. Perfect result. Reasonably priced.
...staff is friendly and knowledgeable!
They are easy to work with do you write.
Very good service, and great staff
Job that was performed was not done right but I did not catch it in time cause it was kind of in a hidden area. When I seen it leaking and then noticed how it was done......very disapointing.
Great people and sevice !!!
Great place to do business
Great service. Fair pricing.
Great place. Friendly staff
Great people, knowledgeable staff.
Fantastic place and great people
Always great, fast service
Love my AC, honest
Fix my Jeep on time and under the estimated amount.
Took it in for ac problem got it back with same problem
Good services
I had an appointment to bring in my car on Wed to get the A/C worked on. I dropped it off Tues afternoon, by Wed afternoon it was done. Ace had diagnosed and fixed multiple problems that Bergers had missed the previous year.Ace is the only place I will go to get my vehicles A/C and radiators worked on.
Great help
Awesome service.
Seem to have everything in stock
Good prices
Great service
John words is the man
Very helpful!!!
Friendly service
Very fair and knowledgeable. I have sent my kids their. I dont feel they overly take advantage of people. They know what they are doing. They may look super busy but they get your car done in a timely fashion. Very rarely, there is a communication gap where they think they have called you but havent. I still call them first if I have an issue I think they can fix.