user
AutoZone Auto Parts
310 E Rudisill Blvd, Fort Wayne, IN 46806, United States
Appearance
AutoZone Auto Parts
Comments
Je
Review №1

What a nice experience. Zachary D helped me with my battery and I was in and out in 15 minutes. The whole staff was pleasant. Thank you AutoZone for encouraging you staff and managers to be efficient and professional.

Ha
Review №2

Close to my home. Better tgen advance auto

To
Review №3

Very helpful and friendly and good prices .

K
Review №4

Always love coming here.....g home away from home!!!!Petra has helped me build many a vehicle..... Shes amazing, thank you for all your help throughout the years!!!!

Qu
Review №5

Very nice people..GREAT WITH CARS

Ri
Review №6

I cant give a great review on this location. To much finger pointing when stuff goes wrong, not to mention the management. Its not cool having to go back and fourth from this store and lima store for a 8 buck refund and lost a point off my rewards for a differnt transaction. Just made no sense. Most time you also have more wait time and evenly explained things go wrong and incorrect items get ordered here. I just do the drive to Lima rd. Seems much better at that location.

Ry
Review №7

The credit card machines were down and even though polite, the staff didnt seem to know much about vehicles or parts.

Ta
Review №8

Went in to get a bulb for my headlight and the gentleman was very friendly, he even volunteered to put it in if it was easy to do which it was and he did thank you very very much

Sh
Review №9

Love this Auto Zone!! Great customer service..

Cl
Review №10

Miss Clara says, always good customer service, very attentive.

Ni
Review №11

I went in this afternoon after work with my husband for a battery terminal brush. Eric W. greeted us and showed us where it was at, along with giving some advice and knowledge about what else could be the issue with my car not starting. Turns out it was the battery. I called after my car wouldn’t turn over to come in for it tested and he told me (and at this point my friend) that if we could get it out he’d test it in the store. Turns out it was 100% dead and he helped me pick a replacement, told us about needed maintenance, and answered a couple other questions I had about other issues. He was very helpful and I would definitely trust him to go to again!

An
Review №12

Pretty helpful and not super busy

Mi
Review №13

Could have more knowledge about cars

CA
Review №14

Fix up Your ride here from a older model to a newer model this store usually has it all.

Sa
Review №15

Absolute joke of a store. Employees have been rude to me nearly every visit, and have never been able to answer questions Ive presented. My main gripe, is one time I bought a defective air conditioning recharge kit, with a broken trigger, so I was completely unable to use it. It was a $45 kit, so I took it back to the store. The counter cashier refused to let me return it, due to policy, despite me showing the obvious defect with the broken trigger. (She was the same employee that sold me the item about 20m ago). She ended up calling the manager who also refused to return it due to whatever return policy they enforce here. I will never be returning to this or any other AutoZone. Disappointed and frustrated with this store.

Li
Review №16

They always have what I need

Br
Review №17

Stopped by 10 minutes before closing time to get a new headlight, thinking it would be a simple in-and-out. I was helped by Brian P and Eric W and they helped me find the product I needed. After helping me figure out what to do on my vehicle for nearly 30 minutes, they decided to come out and help me, since the headlight seemed to be a bigger issue than just replacing it. The whole time they were both very friendly, and despite keeping them working until nearly 20 minutes over their closing, they continued to troubleshoot with a smile on their face. Never felt more valued by an auto place. They were genuinely happy to help me get set up and eventually fixed everything, even when it went way beyond the scope of what I was initially there for. These guys were literal rockstars. I dont know what kind of long days they had leading up to tonight, but they dropped all of that to help a stranger figure his stuff out way past closing. Cannot emphasize enough how hospitable these guys were.

Ki
Review №18

Always good service. Eric and crew are knowledgeable and helpful.

De
Review №19

Great place friendly Staff.

Ma
Review №20

Very good and fast service

Da
Review №21

They didnt know right from left

La
Review №22

Great Customer service .... They just didnt have the part I needed..... But they reference me to a couple of places were I could get them.... Thanks AutoZone

ga
Review №23

Employees were very helpful

Me
Review №24

Friendly staff and was super helpful

Ni
Review №25

I wish I could remember the ladys name who helped me. She was very knowledable and I was in and out quick. Ive never had a preference when choosing a store other than looking at and comparing prices. Now I will continue to come back here when possible. When you can go to any auto parts store and get what you need, THIS is what keeps someone coming to you. Great job stores need more people like this and it would prevent frustration and wasted time.

Gr
Review №26

Helpfull

Th
Review №27

Cashier was helpful and friendly

An
Review №28

Got things for the car

To
Review №29

Over bearing about wearing a mask . I left and went to napa. Corona times.

Ch
Review №30

This review is for Eric! Hey it’s the girl you just talked down to and said good luck and I’d be better off taking it to a mechanic and making me feel like I was below you! Well I left your store 45 mins ago and have the bushing changed and wipers on! Next time you want to talk down to lady atleast be respectful because some of us do know how to work on cars! I will most definitely being calling corporate about the treatment Eric gives women in the store because guy or girl should be able to walk in to autozone tell you what I want and be able to purchase it without being harassed about my intelligence! Or questions about why I need this part. I hope this helps someone from further being treated down by Erics unprofessionalism. 30 years of knowledge or not you can’t talk to people the way you treated myself. If you are in customer service you need to be given the respect everyone deserves.Thank you

De
Review №31

Practicing social distancing well. Very helpful staff. Clean store.

Ph
Review №32

Great customer service

De
Review №33

Nice everything I needed

Mi
Review №34

Helpful people here

Da
Review №35

Got wiper blades. Employee was kind enough to change them for me. Thank you!

Lo
Review №36

Always helpful. Nice employees. I try to go to long time employees. These employees would look up everything I need and not have me move over, so they can help someone else, then come back to me. Sometimes they have new employees that dont know much. I dont like being told that I dont know what Im talking about or need, by new people. Especially when Im right. Still love this store.

Ch
Review №37

Got the run around for a while.

Sh
Review №38

Great Good Peoples God Bless Stay Safe

Kr
Review №39

Very helpful and friendly staff.

Gu
Review №40

Staff working they just walking around than no body help me check a alternator. no one know how to use? If u hiring teach them how to run the store

Ja
Review №41

Still my go-to place for auto parts

Tr
Review №42

Knowledgeable Staff.

An
Review №43

I need a few things it was ok

Pa
Review №44

Always friendly service, and a knowledgeable staff if you got a problem presented to them and they can usually solve it

Na
Review №45

They gave me exactly what i needed and recommended things i may need to consider

Te
Review №46

They are very good and if one store dont have the part another store will Keep up the great work and job you do .Thank you very much

Ma
Review №47

Atmosphere was good. Check out was fast also. I just stop by Autozone to purchase some mechanic gloves. I do like this gloves because I dont need to take them off to use my smartphone.

ja
Review №48

Very helpful

Ch
Review №49

Dig the life warranty they offer.on most parts thats why I get my auto parts there

Ma
Review №50

They go beyond the Call of Duty in helping their costomers personally theyve helped me greatly today save me a bundle of money and Im greatly appreciative AutoZone cares. They took their time and personally help with a part that wouldnt come apart where I had already went to a couple automotive places and they couldnt help or wouldnt AutoZone did, thank you!

Sa
Review №51

Yep, needed new windshield wipers so the place to go. Employee took old wipers off&installed new wipers. Every time Ive gone to AutoZone employees have knowledge of what I need. Great place to shop.

Da
Review №52

If some some works at a auto part store they should at least no what a tool is!!! and when i ask if they selll one get told bye a mananger if we did it be at the bottom of the self really cant walk over there and show a customer where they are get told dont have it and dont sell it well there site says they do wont be going back ill stick napa where they not what there doing!!

Ja
Review №53

Very helpful, help me to get my vehicle back on the road with no worries.

Pr
Review №54

Love auto zone, they our very nice people and help me when I cant find something

Nu
Review №55

I appreciate the tools they let me borrow and the free check on the alternator. The only reason I docked a star is because I was given misleading information as to my cars problem. Other than that, the service was excellent, and the staff friendly.

Ca
Review №56

Mostly helpful manager very nice and helpful man..

RE
Review №57

Great service and very knowledgeable staff. They tested my car on one of the coldest day of the year with a smile

Pa
Review №58

Brian Kelly was the employee who helped me and he did amazing at his job. I would definitely go back just for his help.

Tr
Review №59

Its ok if you like taking parts back

Jo
Review №60

I love autozone customer service their computer system and the military discount they give me for my service they always seemed to have exactly what I need when I need it

Fa
Review №61

I came by on a Sunday while they were very busy. Charlie had a positive attitude and installed my headlight in the cold weather. 😊

Al
Review №62

Horrible phone service and costumer i called and the lady didnt even know what a easy out set was🤣🤣 and the wanted me to come in because they were too busy im definitely not waiting in line to talk to someone who knows less than a person googling how to fix there 🚗🤦🙄

Mi
Review №63

Helpful and friendly service and helps people in the order they come into line and to the best of there ability 🤵👍

Je
Review №64

AutoZone was once a place I always avoided. Theyve come a long way.

di
Review №65

I love the Rudisill store, the usually have more parts than the hub on Clinton. And if they dont have it they will get it quick for you.

Je
Review №66

They are pretty cheap on car parts and other items that you might need for your car.

Eb
Review №67

Quick in and out, nice service

R
Review №68

Got what I needed and out of there

Ah
Review №69

Really great place to work with got all the part I need also good worker the most helpful one charley

si
Review №70

Great ppl work there

Ha
Review №71

Always busy. Counter people rude and abrupt. Bought a pwr steering pump was supposed to have o rings with it. Called store was told to bring pump back in order to receive o rings. Pump requires a lot of labor. Went and bought o rings from advance auto parts installed o rings only to find front seal on pump was leaking. Not quality parts. Not professional people. Very disappointed. Took van to a shop all the money and time spent down the drain. IM DONE PURCHASING PARTS FROM THEM

Jo
Review №72

Fast friendly service. Helped find items I needed on sale.

Ja
Review №73

Friendly but make sure u double check ys stuff

Ec
Review №74

Very freaking awesome customer service will come back for sure if Im in the area thanks guys have a good-one

Ci
Review №75

Very helpful

Ja
Review №76

Very helpful staff plus a discount for veterans too!!I get all my stuff here

Le
Review №77

Very good service and great humor very helpful

Da
Review №78

Id give it 5 stars but I cant think of why so I gave it 4.

Da
Review №79

I love autozone theyve got everything I always need and more some of the fun stuff I like to get for my cars too.

Cl
Review №80

Slow service.

Da
Review №81

Had to replace battery in truck. Nasty cold day, the salesman installed the new battery for me. He originally had the idea he could do this alone but soon found out that with the help of my nephew, myself, and a YouTube video, we got that job done in just under an hour! I dont know what Chevy was thinking when they designed the 15 Colorados battery compartment but I do know what that poor salesman thinks! Thank you sir for all your help!!!!!

Ta
Review №82

Always helpful. Im a loyal customer.

Ro
Review №83

Good service but they need more help at this store

Ho
Review №84

Wen is awesome...all the staff are pretty great here. Very helpful

Sh
Review №85

Efficient place to buy motor vehicle accessories

Da
Review №86

Good help

Ja
Review №87

Noelle(?) Was very helpful

Ro
Review №88

Nice place to shop variety a little slow though 🤔

Yv
Review №89

They will test your car for free when your check engine light is on and explain what is wrong with your car

Ra
Review №90

Always different employees every time I come. Try your best not to come when busy because it will take forever just to talk to an employee.

Ch
Review №91

GREAT CUSTOMER SERVICE EVERY TIME IVE BEEN THERE!!!!

Fa
Review №92

Always are knowledgeable. Carry parts I need or tell me where I can get them.

De
Review №93

They give great advice and are very knowledgeable about car services

Ch
Review №94

Very helpfull

cu
Review №95

Nice place

St
Review №96

Super helpful in the phone and sweet in person.

B
Review №97

Average auto parts store. Helpful and friendly.

Bo
Review №98

Not a bad place but they are limited on what they carry

Na
Review №99

4/5 one time the guy at the counter was high asf and it made my day watching him try to look up parts on the pc.

Ga
Review №100

Great places for auto parts

Information
21 Photos
100 Comments
4.1 Rating
  • Address:310 E Rudisill Blvd, Fort Wayne, IN 46806, United States
  • Site:https://autozone.com/locations/in/fort-wayne/310-rudisill-blvd.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A639&y_source=1_MjQ2ODg2Ny03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 260-456-1431
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–10PM
  • Wednesday:7:30AM–10PM
  • Thursday:7:30AM–10PM
  • Friday:7:30AM–10PM
  • Saturday:7:30AM–10PM
  • Sunday:7:30AM–10PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
Similar organizations