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Culligan Ultrapure of Fort Wayne
3425 Centennial Dr, Fort Wayne, IN 46808, United States
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Culligan Ultrapure of Fort Wayne
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Ju
Review №1

Culligan is a very generous company who continually gives back to the community. Recently they donated water to Science Centrals Golf Classic and helped ensure that players and volunteers at the event were able to stay cool and hydrated throughout the event. Thank you Culligan for your support!

Ji
Review №2

Our water now tastes like water. We can definitely see the difference in the appearance, the smell and most importantly the taste of our RO water. Well worth the money.

Br
Review №3

The water is really good probably the best Ive ever had. Delivery was easy and Brandon was very professional and provided great service! No more hauling cases of water upstairs and having to go to the store! 😀👊

wi
Review №4

Always professional and helpful. Any questions I have they answer and solve any problems that arise. The new water softener they installed over a year ago is much superior to the old Culligan installed in 2000 (that was also a good one). Highly recommended.

Ca
Review №5

Very reliable compnay. Good products and very reasonable priced

de
Review №6

Rick Harris from Culligan of Fort Wayne was our Culligan specialist. He was extremely knowledgeable, and made sure everything was clear and understandable. He didnt try to upsell or pressure into any purchases or services. He came to give us info on our system and test our water and he did exactly that. We recieved good news but still had an odor problem, he went above and beyond to give us tips and recommendations to solve our issue. Would highly recommend Rick and wont be calling anyone but Culligan in the future. Excellent Job!

Di
Review №7

Just love having great quality water. So accessible. Hot water for tea and cold clean water for my ice cube tray. Love the service and convenience

Co
Review №8

The staff was incredibly helpful and professional. They called several times to check up on the system and its effectiveness. My familys skin has been much less dry and irritated since installing the water softener.

Mi
Review №9

I work for Habitat for Humanity of Greater Fort Wayne, and were always going through lots of bottled water while working with our crews and volunteers on the job site. I reached out to Culligan, and they graciously offered to donate 8 cases of water to help us out! The sales rep. Jamison was friendly, prompt, and helpful throughout the very simple process. Were very thankful to have great businesses like Culligan around.

Ki
Review №10

I called on a Monday wanting to set up new service. They gave me all the terms. I wasnt crazy about the terms. You have to sign a 1 year contract. They only deliver once a month. If you live in an apartment and dont have much storage where are you going to keep all of those bottles? But I was still going to sign up. They said they would do my credit check and get back to be later that day. I didnt hear back from them till the next day. They approved me and set up for them to deliver me my cooler and water the next day, Wednesday. They dont give you a window for when they will be there. So I was home all day waiting. At 5:22pm I called to find out what was going on. No answer but they gave a number for the on call person. So I called that number. No answer and I left a message telling them I was still waiting could they call and let me know what is going on. They never came on Wednesday and they never called back. On Thursday, again they never showed up or called me back. About 6pm on Thursday I called and left another message. I told them to cancel my order as I am not getting stuck in a 1 year contract with a company that has such horrible customer service. Of course I still havent heard back. And Im fine if I dont hear from them now. I am done with them.

Sh
Review №11

Very convenient. Price could be a bit cheaper but it’s not a big deal….yet!

Ch
Review №12

We signed up with Culligan and everything was great and after a year I’ve had nothing but problems. May have a system to call you and tell you when you’re going to get a delivery sometimes they call you sometimes they don’t. Also I’ve had nothing but problems with delivery of water to my residence like when you know you’re supposed to have a delivery and your bottles are placed outside you get home and you don’t have a water delivery you call about it and tell them that you didn’t get your delivery then they say well they delivered and left them by the door well I’m looking at my security camera I don’t see you delivering but my bottles are still here. Again you call you get some story when we had a different driver today not my problem with today’s technology and maps cell phones I don’t think my house is hard to fine on the corner of a city block with the police car sitting in the front yard but then yesterday same thing I was to get a water delivery I get home no delivery empty bottles still sitting on deck call them within the office hours and get an answering machine repeatedly called finally got through just stay here while the driver said he delivered them I’m telling you again looking at security camera he did not so this morning on the way to work I take a drive up N. Harrison St. my water delivery was sitting at the address on North Harrison and one I’m not going to get it they can bring it to my house I am about so sick and tired of stupid drivers can’t deliver it to the proper address and they don’t quit making excuses for Seth drivers they will be finding their equipment in the front yard which brings up another thing when you do the rental of the equipment and they come to do the service on it they take that device and bring you a different one well Hey bring wine and it doesn’t dispense water call them they bring another Technician positive and puts the water on top leaves doesn’t wait to see if it fires up no cold water when I get home smell or something hot in my house water cooler was sitting there clicking on and off and compressor was really hot good thing It didn’t burn my house down so they come out 3 days later and replaced again this company really makes it a big inconvenience for the customer Do you think they would credit your bill or something for all the hassle no like I said give them one more time to get stuff right and make it right or they are gone

Bi
Review №13

Bruce my sells rep is the best

Vi
Review №14

I have enjoyed Culligan water for many many years. The water is the absolute best, and the customer service has always been exceptional.

Na
Review №15

Very convenient having my salt delivered. Driver is very helpful and polite .

Ti
Review №16

We love our Culligan reverse osmosis water system!!!

Ki
Review №17

Culligan made a huge difference in our water. Our skin was crazy dry and itchy now it is not. Great customer service!⭐️⭐️⭐️⭐️⭐️

Bo
Review №18

I want to give a special thank you to Bryan Sexton with Culligan of Fort Wayne! Thank you for being such a steadfast and generous supporter of Community Harvest Food Bank and our mission to alleviating hunger through the full use of donated food and other resources. Your donation towards our annual fundraiser and auction helps feed so many families right here in northeast Indiana. A wonderful time was had by all and please know you helped to make that happen!Culligan of Fort Wayne . . . you guys are ROCKSTARS!

No
Review №19

Stopped in to pick up a few bags of salt. The staff was very friendly and quick to get my salt ready and loaded.

Ma
Review №20

I just placed my evaluation on Google.

Ve
Review №21

Very reliable and responsible service.

Pa
Review №22

The group at Culligan is amazing to work with. Whether I need salt, parts or service they all are so kind and helpful making whatever I may need easy to obtain.

Ro
Review №23

The people are very nice

Ry
Review №24

Great place to buy your purified water

Ja
Review №25

I love Culligan. I have used their water for MANY years. I am a tea drinker and use good water with my tea and coffee. It makes a huge difference. For our home, Culligan is a necessity.

Ja
Review №26

Great company and people to deal with. They are very community oriented and donated towards our fundraising auction multiple years. Thank you for caring for the communities that you do business in. If you need a water softener company or bottled water, consider this company. A+++

Am
Review №27

Thank you for your generous donation of water for our International Day of Peace activity! Without your support, the children were able to pass out water as an offering of peace, which they loved. Thank you for supporting our community!

La
Review №28

Great service and fast delivery!

Da
Review №29

Thanks so much for your generous donation of water to our animal shelter fundraiser. It was greatly appreciated. 3 years in a row, you have showed solid support!!

Kr
Review №30

Culligan Fort Wayne was a pleasure to work with. They donated water for two of our charity runs this year. Federated Media is very thankful for Culligan Fort Wayne and appreciate their business. We use Culligan water in our offices and its the best water to have. We appreciate the kind donations they make for our events every year! Thanks again Culligan Fort Wayne.

Di
Review №31

Great folks. Super delivery service office support is superior always there to help. Also appreciate notice of delivery in advance call.

He
Review №32

Culligan has top notch service! I work for a local non-profit and they are very generous in giving back to our community and supporting our efforts. They are consistent, responsive, and provide excellent care. Highly recommend Culligan of Fort Wayne!

Fr
Review №33

Culligan of Fort Wayne is a valuable partner for Lifeline and Crosswinds! Their delivery service keeps our office stocked and their generosity during our outreach events has been a win-win. Thank you to the team there who are so responsive!

Ti
Review №34

Jake, our delivery guy is wonderful! I also love the service Culligan provides to our company, they are always eager to assist and provide off cycle deliveries quickly. Keep up the great work!

Ly
Review №35

Thank you for donating water to The Sharks YMCA swim team. It is greatly appreciated. Thanks

Cr
Review №36

Culligan of Fort Wayne has handled my service for many years. Their delivery technicians are always courteous, and fulfill their duties with great aplumb. They also put on special boot covers prior to entering my home. Their products for water softening are excellent. I would recommend them highly.

Sa
Review №37

Peace of mind with drinking water. Great people and great service.

Co
Review №38

After a few calls, a tech was scheduled for the next day. I have an older unit so was expecting the worst news. I was delighted to be informed that it was a simple fix as a pin had come loose leaving the unit stuck in regeneration mode. Took less than 15 minutes to have it up and running with only a service call charge. All the reps were friendly and pleasant to work with. Tech knew exactly what to look for. In 15 + years, Ive only had to replace parts and pay labor once (approx $300). Its been a great unit for my family! Thanks Culligan folks!

Pa
Review №39

At SCAN, Inc. we are happy to be partners with Culligan of Fort Wayne. Each year they are wonderful to work with and generous donors to our fundraisers. Thank you, Culligan family for your dedication to this community!

Sa
Review №40

Rick and John were amazing! My husband and I are so happy with our new water system and we appreciate the great care both our salesperson and technician took to educate us and give us a great product!

em
Review №41

Culligan is an amazing company to work with. We have been a customer for several years and have never had an issue! Fort Wayne Museum of Art Chalk Walk would not be the same without their generous donation.

Bi
Review №42

We have been customers of Culligan of Fort Wayne for more than 16 years. That includes the purchase of two high-efficient water softeners for two homes and home delivery of salt. Our current $2,000 “Gold Series” softener recently stopped working. A service representative determined that both the display and some internal valves were not working properly. The display circuit board was still under warranty but the valves were not. In addition to the $99 “trip charge”, the service rep estimated $137 to replace the valves and another ~$100 for labor to change the circuit board. I balked at this labor charge since it was obvious to me, and confirmed by the service rep, that it would take less than ten minutes to replace the circuit board. I told him that I would pick up the circuit board at Culligan’s place of business and install it myself before he completed the out-of-warranty work. Everything went as planned and I paid the representative the balance for the service call on January 30. A week later I received a bill in the mail for an additional $35 that included a $2 charge for a “Statement Processing Fee”!To Culligan’s credit, the Office Manager, Bryan Sexton, contacted me within a few days to apologize for the miscommunication and blunder with the billing. He offered a consolation to maintain good faith in their business. I recommend having a full understanding of what is covered under any equipment warranties and to obtain a quote in writing prior to entering into any service agreement.

C
Review №43

Everything went smoothly. Everyone has been helpful, knowledgeable and friendly.

Di
Review №44

Excellent service and products! No complaints.Hats off to the good hard working folks at Culligan!

Ja
Review №45

I had Bruce Schoenle of Culligan Fort Wayne over to test my water and discuss options. He was very thorough in testing and explaining the results. I dont know anyone more passionate about water than Bruce and as a result we are going to be getting a reverse osmosis system.

Ro
Review №46

There are, I believe, a lot of fake reviews about this water softener company. LISTEN TO MY EXPERIENCE.!!!!!!!!On August 17th, 2017, I had Culligan install a water softener in my home. Next day the smell of rotten eggs coming from the water was disgusting. I do not have well water, I use city water. I never had this problem before. The tank I was given looked like it came from a garbage dump.I had to pay upfront a $105.93 . The advertised $9.99 for the first three months does not appear to exist.So far, this company is refusing to at least refund partial payment to me.My mom has a compromised immune system because of illness, I cannot afford to have bacteria in my water. This is where the rotten egg smell comes from

Ji
Review №47

Our Culligan service is fantastic! Our salt delivery arrives when promised, our equipment operates flawlessly and if we have a question, it’s answered promptly and professionally.

Co
Review №48

Its a place to buy softener salt for you softener.

Ka
Review №49

Always helpful. Community oriented!!

Je
Review №50

I met with Bruce last week to discuss a new water system. He was very friendly and helpful. He had honest answers to all my questions and affordable options for my needs.

Wi
Review №51

Fantastic customer service. Very customer focused, will do what ever it takes to make sure you are happy. Great product as well!

ka
Review №52

45.00 a month to rent a water softener! Then your salesman got an attitude when we bought one outright from another place. It will pay for itself in 6 months. He advised us we just spent more on getting it installed then on the cost of the unit. Also on a scale of 1-10.. our install is an 11. Trying to scare us into going with Culligan. By the way.. your salesman couldnt have been more wrong

Ja
Review №53

Amazing service and very friendly staff. We had a softener installed last month and the difference in our water is like night and day, it is so much better. This is very noticeable with our dishes. We used to have really bad water spots on our glasses, but now they are gone. I would highly recommend Culligan to anyone.

Je
Review №54

We love everything about Culligan’s... The low price, the amazing customer service and of course, the water! We have turned several family members onto Culligan’s.

Bo
Review №55

Culligan has sponsored our race (BLUE JAY BOLT) for a couple of different years. They have been very supportive of our event and deal very well with our students. This event is a student-led PBL project and the people at Culligan worked extremely well with the students who are in charge of getting sponsorships and donations. THANK YOU CULLIGAN!!!

Sa
Review №56

Thank you to Culligan Water Fort Wayne for donating the waters to the youth campers for the Smith Brothers Camp. Michelle Schmidt of Independent Sports & Entertainment and Rod & Jaylon Smith greatly appreciate your sponsorship!

Ol
Review №57

Great service! Thanks so much!

An
Review №58

All products have been delivered to our facility in a timely and reliable manner.

ra
Review №59

Amazing staff and delivery guys are always friendly and on time.

SA
Review №60

Culligan has provided top-quality water services to my businesses for over 5 years!

Ir
Review №61

Very professional. Very Friendly, Very ckean Water. No Rust.

Pa
Review №62

Bruce Schoenle provides great service in a professional manner. Highly recommend Culligan Water.

Ch
Review №63

Quality products and service for over 40 years! Thanks to all the staff and service personnel !!

Al
Review №64

I have city water that tastes and smells terrible. I am so glad I have my Culligan reverse osmosis system so I can drink as much water as I like. It is even hooked up to the ice maker in my refrigerator!

Da
Review №65

Clean, courteous, and professional. Would highly recommend!

Ki
Review №66

Thank you to the Culligan of Van Wert for their continued support in the Van Wert Community. The YWCA received cases of water for our new program for children in our community RunJumpThrow. Last night was our first session and the kids had a blast!! With high temps in the evening it is nice to provide cool, fresh water for the kids. Thank again Culligan for your support!! The YWCA of Van Wert.

TI
Review №67

We have difficult water from our well, but they have done a great job making it excellent.

Mi
Review №68

Office staff is not service oriented, helpful or friendly. We have been very confused with the billing process. The online bill pay is not user friendly. Somehow we suddenly had 2 accounts which led to more confusion! The prices were raised on the salt without warning or explanation. The amount of salt being delivered changes from delivery to delivery without explanation which leads to having to call for more deliveries. The only plus of this service is they show up when they say they are going to. If you have a choice for water softening services in Fort Wayne, dont choose Culligan.

te
Review №69

Great service and great water.

Ch
Review №70

Get with Bruce. He will get you on track to healthy water. The difference between natural Fort Wayne water and Culligan softened an purified water is your health. Call your local Culligan man Bruce.

En
Review №71

I drink water

TT
Review №72

Friendly staff and very helpful...

Ma
Review №73

Water has a taste unlike any other

Jo
Review №74

Always great service

Bo
Review №75

Chemical-free water who could ask for more

Mi
Review №76

Great service

ch
Review №77

Great service

Information
36 Photos
77 Comments
4.8 Rating
  • Address:3425 Centennial Dr, Fort Wayne, IN 46808, United States
  • Site:http://culliganwaterindiana.com/locations/fort-wayne-in/462?utm_source=google&utm_medium=googlemybusiness
  • Phone:+1 260-484-8668
Categories
  • Water softening equipment supplier
  • Bottled water supplier
  • Water filter supplier
  • Water testing service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
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