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Land Rover Fort Wayne
905 Grand National Drive, Fort Wayne, IN 46804, United States
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Land Rover Fort Wayne
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Ju
Review №1

Really enjoyed working with Land Rover Fort Wayne. I was out of state (800 miles away) and they did a great job showing me all of the details of the car by picture and video. Completing the transaction remotely was very easy and the paperwork was super organized so I was in and out of the DMV in 15 minutes to register the car. Shipping issues arose (which was not their fault, third party shipping co) but they stepped up to figure it out and get me the car ASAP. Would absolutely buy from them again, and it was a pleasure dealing with Elliet and Thomas who were extremely professional and pro-active. They were super accessible anytime of the day, evening outside of their normal hours.Thanks again and will absolutely buy my next car from you!

Ka
Review №2

I have owned Land Rovers for more than 15 years, and I’ve been to many different Range Rover dealerships for my vehicles. Fort Wayne Land Rover is by far the best run and most professional dealership that I have ever dealt with. They truly care about their customers and their vehicles. They treat you like family and go above and beyond to ensure that you are happy with your purchase (or service.) It also happens to be the most beautiful and clean Land Rover dealership that I have ever seen! Even though I will have to drive out of state to get to Indiana, I will only be using Fort Wayne Land Rover in the future for my cars.

Ke
Review №3

We bought this vehicle remotely from a different state and couldnt be happier with the level of communication that this dealership provided. Every text message or phone call was promptly answered with multiple video chats. Buying remotely can be stressful, but this was one of the best car buying experiences we have ever had. Hands down would do it again and would change nothing about how this process went. Buy with confidence!

Ni
Review №4

I wouldnt bad mouth any company, unless I felt an extreme amount of disappointment or mistreatment. I reached out about a certain vehicle here early on 8/26/2021, I spoke with a lady and scheduled an appointment to come test drive on 8/28/2021. We live 100 miles from this location, weekends are our only time to run errands since we both work full time during weekdays. The sales associate promptly reached out same day confirming the appointment day/time/vehicle. On 8/27/2021, NEXT DAY, I receive a automated message saying that the vehicle we were interested in is no longer available and was sold, attaching a link for another vehicle with double the amount of miles, and not even a certified vehicle. I was confused because I thought an appointment held the vehicle for us. Believe me I have been working in the auto auction industry since 2006, I understand the movement of inventory. The lack of communication is what was the most frustrating to us. If on 8/26/2021 the lady I spoke with, or the salesman would have stated we needed to submit any financial contracts or put a deposit down to hold this vehicle, WE WOULD HAVE DONE SO. I was under the impression that the scheduled APPOINTMENT held it. To insure complete customer satisfaction and trust with ANY company, flawless communication is a must. Customers/clients/guests want to feel that their needs are at an extreme importance to you, especially with large purchases. We are very frustrated and disappointed with the treatment we received and our experience.

ke
Review №5

The service was exceptional. I love the car as well. All the features were presented and explained and it is the first time I have sat still for an introduction. Usually I say, skip all of that stuff and just give me hose keys!

Of
Review №6

My first Land Rover, and I cant say enough about the politeness of the staff here at this dealership. Gone are the days of Truecoat and talking to my manager. They made my wife and I feel like part of the family upon every visit. Very happy with my Defender!

Mb
Review №7

Hands down, the most professional guys, I’ve dealt with. Evan made us feel like the most important people there, in spite of the fact, we were buying a used vehicle. Fun day!!

Ja
Review №8

I purchased a 2013 Volvo from this dealership... Over 200 miles away from them.Not only was it one of the quickest car buying experiences Ive ever had (a total of 20 minutes from first contact to the car being taken off the market), but our salesperson, Evan, was the nicest weve ever had the pleasure of dealing with! He was transparent with all of the dealerships fees, very punctual (I dont think Ive ever waited more than 10 minutes for a text back from him), and extremely informative, which is twice more than we can ask for purchasing and shipping a vehicle from over two hundred miles away.I highly reccomend this dealer if youre looking for a high quality vehicle and an extremely pleasant car buying experience!

Br
Review №9

Awesome place to buy a car! Elliet and Thomas were great to work with. Highly recommend.

Ta
Review №10

We had the BEST experience buying our car here. Everyone is so friendly and willing to go out of their way to help you. David was amazing to work with. He genuinely wanted to help us find a car that was a good fit without any sort of pressure that you would typically get with a car salesman. He wanted to ensure that I was happy and later took the time to explain the features of my new car. Can’t recommend this place enough!

Te
Review №11

David and Bruce were wonderful to work with. We were in and out in a very short period of time because they worked on preparing paperwork for us before we arrived. They came in early and took care of us when we let them know we had another appointment. They were very considerate and professional. The automobile was in great shape, topped off with fuel and ready to go. I highly recommend Land Rover Fort Wayne! Thank you David and Bruce!

ra
Review №12

David and the entire staff at Fort Wayne land rover were just AMAZING! Professional, informative and top notch service! David made our decision so easy and actually getting the car was probably the smoothest process we have ever endured with a dealership. Thank you David and everyone at Fort Wayne Land Rover. I HIGHLY RECOMMEND!!!!!

Ma
Review №13

Great service! This is the first time Ive actually enjoyed interacting with any car dealer. Evan helped me get familiar with our rover using video and pictures because we live out of state. His was quick in responding to questions, and didnt pressure me to make a decision before I was comfortable. He was very informative and trustworthy. I live six and a half hours away, but it was definitely worth the road trip to get our range rover from Land Rover Fort Wayne. Thanks Evan!

Di
Review №14

Wonderful experience from start to finish.Quality product, Quality Service.I have never had a car purchasing experience like it.

A
Review №15

I had the pleasure of working with Elliet and Thomas. I typically dread walking into a dealership and having to face high pressure sales, chaotic environment & inflated prices etc. This was not the experience I had at Tom Kelley; quite the opposite because I worked with Elliet and Thomas. They took great care of me and even allowed me to use their conference room for an urgent meeting that I had. Customer service is certainly a dying breed but it is undoubtedly not at Tom Kelley Fort Wayne. Definitely ask for Elliet and Thomas! I will drive out of my way to be taken care of by Thomas and his great team.

Bo
Review №16

Very professional staff to work with from test driving multiple cars across several of the family dealerships to trading our car for a new one. Sales team did a great job checking in to ensure we were happy with the purchase and finance guys got paperwork sorted efficiently. Thanks again.

Da
Review №17

Appreciated, no hassle pricing. Straight up business attitude. Salesman, David Macias explained features of the vehicle very well. Friendly and no pressure.

An
Review №18

Purchased a 2021 Jaguar XF R Dynamic and the service was absolutely outstanding. Not only was the car fantastic but the sales, test drive and pickup was flawless. David Macias was my sales person and he worked very hard to make the purchase happen. The test drive was 45 minutes and I was accompanied by Stephen. He was knowledgeable and extremely professional. Finally on the day of pickup, I was greeted personally by the Manager Bruce, all the paperwork was ready and I was taken through the details of the workings of the car by the in-house expert James (It’s a nice touch to have someone with an English accent taking you through a British Thoroughbred car 😊).I would absolutely recommend this dealership for service (used for my wife’s Land Rover) and for purchasing a premier car. The service outshines the car and that’s no mean feat!Well done Kelly Auto Group and the team at Jaguar Land Rover Fort Wayne.

Da
Review №19

Working with Land Rover Fort Wayne was a great experience. They worked closely with me on negotiating a fair price that we could both agree on and the vehicle was delivered as promised. I worked with Evan individually and he was upfront and honest, and made himself available to answer any questions while doing what it took to seal our deal. It was much appreciated being that I live out of state and I’d definitely recommend taking your business to this group.

Mi
Review №20

Land Rover Fort Wayne made my car buying experience amazing!! I shopped around for weeks before making my decision. Evan went above and beyond to ensure that I knew everything there was to know about the vehicle and he was extremely knowledgeable, responsive, and enjoyable to work with. My experience with Evan and his team is the primary reason I decided to go with their vehicle, even though they were 3 1/2 hours away! I will shop here again for sure!!

Je
Review №21

Evan was very professional, friendly, and knowledgeable about Land Rover vehicles.

Da
Review №22

Very easy working with David Macias. Very responsive over email and phone and his team delivered car from two hours away and walked me through app setup and car configuration!

Ch
Review №23

Evan and Greg were able to help me make a purchase on a full size Range Rover from out of state. We were able to get accurate vehicle and trade pricing all over the phone and were able make it work out! They were able to deliver the vehicle to me by their company and take my trade with them. I would recommend Jaguar Land Rover Fort Wayne when searching for a vehicle.

Am
Review №24

After not getting any response from the Land Rover at Indianapolis, I picked up the phone and called the next nearest Land Rover Branch and luckily it was the Land Rover at Fort Wayne. I had a pleasant and wonderful experience working with the Land Rover team at Fort Wayne especially my sales agent Evan. My purchase of 2020 Range Rover Evoque went very smoothly over the phone and they did their best to fit the car into my budget and they did it! Then I just drove from Indianapolis to Fort Wayne to finish off the paperwork and picked up my car. Highly Recommended.

Jo
Review №25

Very courteous and helpful. David did a great job. The gentleman who went over the features when I picked the vehicle up was great!

Br
Review №26

My experience at Range Rover/ Jag was amazing! I worked with David & Greg and received top of the line customer service. David & Greg were very knowledgeable about every car I test drove. I had a great experience and I would highly recommend other to purchase a car from them!

Au
Review №27

Im incredibly impressed with the way this dealership does business. Land Rover Fort Wayne hasnt been open very long, but they have knowledgeable staff that care about their customers. I have never felt more welcomed when going into a dealership to look at vehicles. They are not pushy whatsoever and are very proud of the vehicles they have for sale. If youre looking to purchase a Land Rover, I would highly recommend stopping out to Land Rover Fort Wayne.

Co
Review №28

I had a wonderful experience working with Evan and his team. This dealership’s prices are aggressive and they are willing to cut a fair deal. I will not hesitate to travel from Tennessee again to make another purchase.

Ci
Review №29

Had a great experience with David Macias!

Tr
Review №30

Evan and his team were great to work with! They worked hard to find me the vehicle I wanted. Detailed explanation of the vehicle features when I picked it up so that I walked out knowing my Rover.

Da
Review №31

Tremendous service from our salesman David Macias! He went above and beyond to take care of us throughout the entire buying process! Highly recommend him to anyone looking for a new ride! Thanks again David!

Ri
Review №32

David. Macias gave us a lot of information on the vehicles very patient I drove a lot cars l love my pick I would recommend him to my friends

Di
Review №33

Everyone very nice felt comfortable the staff really helpful over all great I would recommend David to my family and friends

Au
Review №34

Evan at Land Rover Ft Wayne was awesome! Quick to respond to all my questions and made the buying process easy!

Ca
Review №35

I worked with David and he was very patient and helpful and worked with us. Would definitely purchase another vehicle from here.

An
Review №36

This is our 2nd purchase in 6 months ( 2020 Chevrolet Blazer RS & now a 2021 Trailblazer RS), both times we chose David Macias as our salesperson. David provided excellent customer service and his knowledge was top notch. David was very professional and attentive to our needs, he went above and beyond for us both times. Thanks again to David and the entire Kelley Chevrolet family .

Jo
Review №37

My sales person brought the car to our house to test drive. We did all of the paperwork over the phone. I came in to sign and pick up the car. Great experience.

Br
Review №38

Evan was my sales person ! He was absolutely wonderful. Evan walked me through all the steps. I live in Indianapolis. Once we got close to an agreement, after two days of back and forth phone calls, then I felt confident to make the two hour drive to Ft. Wayne.Thanks to Evan I am now in my Jaguar.

Ev
Review №39

Kelley Auto & Evan Klerner made purchasing a new vehicle very easy. They were available at all hours to answer questions and help throughout the process. I’d recommend them to anyone looking to purchase a vehicle in the future!

Fa
Review №40

Fantastic dealer! They took their time to understand what it was I was looking for! They got me into my dream car, I highly recommend them!✨

Li
Review №41

What an amazing experience from start to finish! We decided to buy because of the great service we had at Kelley BMW. Thank you to the team at Land Rover Fort Wayne! We are forever customers!

To
Review №42

We appreciate the care and time David provides for us. David utilizes open dialog and a desire to meet our goals. We are very happy with both recent purchases.

De
Review №43

Grant was very pleasant and knowledgable. A great place to go if youre looking for a Jag or Land Rover.

Ma
Review №44

For the past 2 months, I was searching for a Jaguar XJL Portfolio. After looking at virtually hundreds of vehicles, I located a 2016 XJL at this dealership. The vehicle price was what one would expect to pay for a vehicle of this caliber however, the vehicle is virtually flawless which I could not find on any other site for the price.David was my contact salesman for the Dealership. Very professional, knowledgeable and helpful.Although I live 60 miles from this dealership, I will be taking my Jaguar to them for any repairs it may need in the future.Overall, I would recommend this dealership to any one looking for a used or new Jaguar or Land Rover without hesitation.Matt from Muncie, Indiana

la
Review №45

We had exceptional customer service with Evan! He went well above and beyond what was expected of a salesman !!! Highly recommended!!

Ke
Review №46

Excellent Sales and Service by The Team!First Class from Start to Finish and were so glad to have Land Rover in Fort Wayne!!

Ry
Review №47

Bought a new 21 SVR through Evan Klerner. He was extremely knowledgeable and made the process very easy. I live in South Carolina and there were limited 2021 SVRs available in the US. I liked the one they had on their showroom floor. Evan got it in an enclosed trailer and shipped right down to my driveway. Process was extremely easy and would definitely buy with Land Rover Fort Wayne and Evan again!

Lu
Review №48

Excellent service and all employees are helpful. 😊

jo
Review №49

Great, friendly team and completely pressure free.experience.

Ra
Review №50

Evan was great!

Tr
Review №51

David is the man!

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51 Comments
Rating
  • Address:905 Grand National Drive, Fort Wayne, IN 46804, United States
  • Site:http://landroverfortwayne.com/
  • Phone:+1 260-301-3900
Categories
  • Car dealer
Working hours
  • Monday:9AM–5PM
  • Tuesday:Closed
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–6PM
  • Saturday:9AM–7PM
  • Sunday:9AM–6PM
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