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Sleep Experts Fort Worth
4965 Overton Ridge Blvd Ste 100, Fort Worth, TX 76132, United States
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Sleep Experts Fort Worth
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Od
Review №1

I never thought searching for mattresses would be so exciting until I visited Sleep Experts. Our associate Chris was so knowledgeable about the different types of products available and an expert in finding out which mattress was best for our needs and sleep health. From the beginning, Chris greeted us with enthusiasm and attended us as if we were purchasing a $10,000 mattress!!I’m so excited to use my new comfy mattress, and I know in a few years we’ll be back at Sleep Experts for another :)

Sa
Review №2

This was a wonderful experience. Matt helped us find the perfect mattress for my husband and I. He was incredibly knowledgeable, friendly, and professional. They also had a high tech machine that measured our bodies to find the best fit for both of us. Sleep Experts took all the guesswork out of it.

Fr
Review №3

My buying experience at Sleep Experts Fort Worth was excellent. Chris answered all my questions and was very helpful and honest about the products. He honored the Labor Day discount and really listened to my concerns. He was compassionate about my Mom getting an adjustable bed for her condition and made sure that I got the best deal and a top quality product. Thank you for your help and thank you Chris for really listening and helping me out. Even though it wasn’t available on the computer, he went out of his way to make sure we got three inch legs for the bed so Mom could get in and out of the bed more easily. Thank You!

De
Review №4

Thank you to all that worked with my husband and l! We walked in to purchase a mattress but walked out with a messaging chair! I never thought I would buy one of these chairs but so happy we did! Just love it! In fact we have a friend that tried the chair and absolutely loved it and will be purchasing one from you guys soon!

Am
Review №5

Called just trying to get some general information. Spoke to Matt and he was a wealth of information. So we came in and played on all the bed and spoke to Chris and he really was great we had a great time picking out a mattress and he made the experience a pleasure. Besides sitting in the crazy amazing massage chairs ringing the cow bell was the highlight of the night. Fingers Crossed we love our new mattress as much as we think we will. But with 120 day sleep test I feel good about me loving it or finding something I do love. Thanks guys!!!

De
Review №6

I was in a definite need for a mattress the day of and the person who helped me gave me so many options and helped me reach my price point. Very grateful that they made a stressful day very easy. They were also very personable!

Re
Review №7

Not a bad place. The salesman was really nice but the pry were very high! I found a deal at a different place.

Na
Review №8

Bought my first mattress from Sleep Experts yesterday and couldn’t be happier with the experience! Chris & Matt are extremely knowledgeable on all their products and I cannot stress enough how patient they are. I think I spent a couple of hours there (yes, hours 😳) going back and forth because I just couldn’t make up my mind on what I wanted and the whole time I didn’t feel pressured to hurry up and make a choice. I was able to walk out of there with exactly what I wanted and within my budget! For an indecisive person like me, patience goes a long way. They even let me take a break from all the decision making in one of their incredible massage chairs!! :)

Jo
Review №9

Outstanding service with knowledgeable and friendly staff! Amazing prices and willing to work with your budget and needs. I highly recommend this store if you need relief in getting better sleep.

Sh
Review №10

Really friendly Staff! Great customer service. Not pushy and very knowledgeable! Thanks Guys!!

Tr
Review №11

Matt was wonderful. He took his time with my husband and I in helping us make our decision. He answered all our questions and more. It was a great process and we never felt pressured. Highly recommend Sleep Experts!

Ni
Review №12

Sleep experts are awesome. A mistake was made they made it better and solved the issue. I stand behind sleep experts anytime and would use them again and recommend them to anyone.

Th
Review №13

My girlfriend and I came in looking for a king-size mattress. Chris Brewer took care of us. He answered all of our questions and listened to all of our needs, hooked us up with a setup that perfectly matched what we were looking for. He even managed to snag us a few discounts. We were very happy with both the product and service at this location, and will definitely recommend it to our friends!

Mi
Review №14

We walked in with some knowledge of what we wanted. Hannah had us do the sleep analysis first. Great tool. That helped us focus on what would give us the best nights sleep. We then had Matt walk us thru the different beds and comfort levels. We narrowed choices down to what we wanted and what felt the most comfortable. We were able to purchase what we wanted under budget and more than half the price of a competitors offer. Very pleased with our purchase and looking forward to receiving the new bed, frame, pillows, and mattress protector. Matt and Hannah did a great job of making us feel comfortable and served.

Jo
Review №15

Super quick and easy process. Walked in, salesperson politely listened to what we needed, and then made appropriate suggestions. We were checked out and loaded in record time. No pressure and product selection and availability was perfect.

Li
Review №16

Want to give a big thanks to Matthew, he really took his time in helping us find what we wanted and that was in our budget

Ed
Review №17

Such a great experience! Chris Brewer is the man to ask for! He spends time to show you different types of beds and will find you the perfect set up! Very knowledgeable I will always recommend him! Ask for him you Wont Be Disappointed! A+++ Experience

Ty
Review №18

Chris Brewer was great! My fiancé and I were first time buyers and he helped us narrow down a perfect bed and pillows for us! Highly recommend asking for him when you go to this store!

Th
Review №19

The salesman was busy but he took the time to take care of all the customers at once sharing his time equally . I was really empresses by the salesman he knew his merchandise and was willing to take care of all the customers by answering everyone’s question

Do
Review №20

Very friendly customer service. Chris was extremely helpful and very easy and pleasant to work with. We walked out with a great deal as well and new mattresses! I recommend this place to everyone shopping for a mattress.

Ka
Review №21

Chris at the Bryant Irvin store was AWESOME!!! Talk about someone that knows his stuff. We are so excited to get our new mattress this week!!! Great customer service!!

Ja
Review №22

Christopher was amazing! He was extremely knowledgeable, kind, and took his time helping us select a new mattress. Our son was also in the store with us, a bit bored and asking a lot of questions, and he was patient with him, engaging him like any other customer. That was above and beyond service. We are excited about our bed, thankful for the deals and discounts he found us, and will definitely recommend anyone to go and see him.

Ma
Review №23

Matt Formby really knew his product line and made my shopping experience easy to make a new mattress choice.

D
Review №24

Chris was extremely helpful and knowledgeable! He answered all my questions and made some good suggestions.

Mi
Review №25

The most patient, thoughtful and professional, salesmen I’ve had in the mattress buying process, ever. Thank you!

ja
Review №26

We purchase a mattress with Sleep Experts 10 years ago. When it was time to get a new mattress we went to the store where we purchased the item. I was so impressed with their customer service from the moment we walked to the delivery of the new mattress. Sleep Experts are 5 stars in my book.

Br
Review №27

Went into this store not knowing exactly what I wanted to get for our spare bedroom. Mr. Brewer was very informative and listened to exactly what we wanted. Very good prices and he gave us a military discount since I am a US Navy Veteran. They are going to deliver and set up the bed next week! I will highly recommend this place to all of my friends and family!

Tr
Review №28

I had a very good experience and feel like I got a good deal. The sales person Matthew took his time, showed us different models and price points. Once we narrowed down what we wanted he was able to get us exactly what we wanted within our planned budget.

Re
Review №29

Chris, the store manager, went above and beyond to help me help two little girls. Their room will look great and that is thanks to Chris and Sleep Experts!

Da
Review №30

Great experience. Mathew was very knowledgeable, helpful and kind. A+ service.

Br
Review №31

Very polite and helpful service. Bought a queen size box spring and it is amazing.

Yo
Review №32

After a disastrous mattress from another place ; we spoke to Matt and ordered a purple mattress and got it delivered the next day. Yay!!!! We are sleeping so much better and are really thankful to Matt for all the help.

Da
Review №33

Sales rep was very curious and informative. Literally felt at home with the whole process.

Li
Review №34

If you need a mattress, PLEASE go here and speak to Chris. I have never slept better in my entire life. He has his license/certifications for a reason, people! He knows what he’s talking about, he’s a great conversationalist and really listens to your needs. They have multiple options to choose from for your every need, super firm for maximum support, or soft as a cloud to allow your joints to rest. If you’re on a budget, they will work to find you the best mattress at the lowest possible price. If you’re looking to be boujiee, they have great tempurpedics and purples and nectars for the most luxury sleep options. I will forever highly recommend this place. Even the simplest questions were met with great answers and good explanations.

Sa
Review №35

Matt and Chris were super helpful and friendly. We got exactly what we wanted at a great price. We had been to another mattress store in the area earlier that day. Our experience with the guys at Sleep Experts was much more pleasant.

Br
Review №36

Chris was great! Amazing customer service! Took his time to make sure I found the perfect mattress and bed frame for me!

wi
Review №37

Chris was super helpful and informative. Great guy to help find you the specific mattress you need

Fr
Review №38

Excellent service to help us find the right mattress to replace the one we bought at same store in 2013. We anxiously wait for our new mattress.

ch
Review №39

My family and I received the best serviceThey went above and beyond our expectationsGreat companyVery happy.Charlene and Jeff Oliver

La
Review №40

Awesome customer service. My questions were answered with patience and my product arrived in top condition. Chris was great and made my transaction easy.

Sh
Review №41

Most def, best place to find a mattress. After 8 years on the same bachelors mattress my wife and I of 3 years decided it was time for a new one. Chris K. was the best! Very knowledgeable and informative. We are very happy with our experience and our purchase.

Ti
Review №42

The staff was very nice and courteous my salesman explained everything about the mattress that I wanted to buy. This is my 3rd mattress that I have purchased from sleep experts and I will continue to come back

Ka
Review №43

The representative was knowledgeable and most helpful in choosing my new mattress.

An
Review №44

My wife and I have had a hard time sleeping for quite some time. We went into the Sleep Experts store on Overton. Matt greeted us and was very attentive. He listened to the different issues that both my wife and I had and was able to narrow us down to the perfect sleep solution. I highly commend Matt for his efforts; he made this a simple and painless process while delivering exceptional customer service! Thanks, Matt!

Da
Review №45

Matthew and Chris were both amazing. Service and price were absolutely unbeatable. Cannot recommend enough!

mi
Review №46

Blown away with the great service Chris has given me! Definitely 5 stars!!!!

Br
Review №47

We just went in to browse to see what was available. Matt showed us the store, and was very knowledgeable and great to talk to. With the deals going on this weekend, we had to take advantage of it, and bought an intellibed. So excited to get that first night on it!

Ro
Review №48

I needed a new bed and I was thinking of buying one that is adjustable because I have a bad back. Well Chris K. at the Sleep Experts store in Fort Worth was fantastic. He worked with me and showed me plenty of options that fit my budget and really got me a great deal. I cant wait to try out my new bed when it arrives.

Te
Review №49

DeVonna was a huge help in assisting me with my mattress purchase! She was very knowledgeable as well . She took time to listen to my needs and then proceeded to show me many different options and price points. I am looking forward to a good nights sleep when my mattress arrives.Thank you Sleep Experts.

Ni
Review №50

Matthew was awesome at Sleep Experts today! He made buying a mattress a fun experience!! He showed us all of our options without any pressure to purchase more!! We will definitely be back the next time we have a mattress purchase!! And I cannot wait to get my whole body massager!!

Ry
Review №51

Matt and Chris are the absolute best!Superior product knowledge.No-pressure consultation.Genuinely great human beings.And on top of that, we were able to finance a very large purchase over multiple years at 0% interest—AMAZING!!!My wife and I cannot recommend this place any more!

Es
Review №52

I went in with my sister to look at mattresses, the sales man was very friendly and answered all our questions.After having a bad morning, he brightened the day.He was very helpful and I wound up getting a mattress too.

Ro
Review №53

Chris Ketner was awesome. He knows his product and suggested the best fit for my specific needs. I will definitely be back to work with him when its time for a new bed for my daughter or to purchase one of those fabulous massage chairs.

Ch
Review №54

Chris was very patient and knowledgeable about the products in the store. He made us feel comfortable and showed us many options to fit our budget. I have never been to a showroom where I felt like we had his undivided attention. When we were looking for the bed we were looking for the wow factor and once we found it wow it was. Chris was very informative and helped us out tremendously. Thanks Chris for the help and the time you spent with us to make sure we found exactly what we wanted.

Sc
Review №55

Chris Ketner was a gentleman and extraordinarily informative throughout this process. I cannot stress his professionalism during our visit. He took my budget and made it work with the desired product.

Do
Review №56

Wonderful store. Very helpful in buying a new mattress. Will definitely recommend to all family and friends.

Em
Review №57

This place made me feel welcome as soon as I walked in,helpful an understanding to my needs for choosing a mattress.

Ka
Review №58

We went to this Sleep Experts not really knowing what to expect, but having been let down by a few other places in the area, so our hopes werent too high. But as soon as Chris started helping us, I knew this was going to be different. We were on a budget, and when we said how much we wanted to spend, he didnt even flinch or bat an eye, and we actually spent LESS than we had set! The whole experience was perfect, and I cannot tell enough people how great this place is!

Ra
Review №59

Great Customer Service. Very Knowledgeable. Kind to our children!

As
Review №60

Wonderful experience I had the pleasure to work with Christopher the store manager, he was very knowledgeable, patient and very helpful.I did not feel pressured like sales tactic in any way instead he was very detailed and explaining all different options and I felt that he genuinely care about my satisfaction as clientI will definitely refer him clients

Sh
Review №61

When I first walked in the store I was greeted kindly by Chris. After our introduction the rest of the bed shopping experience was the very best out of all the different stores that I visited in the past few weeks. Chris was very focused, kind, knowledgeable, friendly, patient and educational. This was an awesome experience, I purchased a bed and much more. I would visit the store again and refer friends and family to visit if they are in search of a new bed. Keep up the great work sleep experts 🙂

Ki
Review №62

Me and my husband visited a different sleep expert a few weeks before visiting this location and we didn’t buy anything and the service was okay. We decided to revisit Sleep Experts at another location . We met Chris Ketner and he was so professional, super friendly, and very informative! He gave us a great deal on the bed we wanted and we couldn’t be happier! He was amazing! You can tell he loves his job and really wants to help people! Overall my experience with Sleep Experts was wonderful due to exceptional costumer service! Can’t wait to receive my mattress!

Ch
Review №63

Good, polite, service. Knowledgeable salesman.

To
Review №64

I highly recommend this store if youre in the market to purchase the Purple 4 hybrid mattress! Im extremely satisfied with my purchase. Matt was my sales representative he answered every question I had. Excellent customer service A+!!!! This was a easy, smooth transaction. I will buy from the store again in the future.

We
Review №65

The professionalism of the staff was fantastic. Our purchasing experience was extremely pleasant. We could notfind better pricing. Thank you for helping us with a very important part of our lives!

Me
Review №66

This is not the place to go if you experience any problems! This is a highly trained sales staff and they know exactly what to say. We were not happy with our original mattress and the problems arose when we wanted to exchange. We were initially sent back home to try to give our first mattress more time ton “break in”. After sleeping on the hard mattress we went back to the store and this time were allowed to exchange. We were made aware that we would be charged a 10% restocking fee ($400+) dollars, which showed up on our transaction receipt. However, what is also on that receipt is that there is a $250 max. I brought this to the finance manager’s attention and he acted like he had never seen that verbiage before. I’m sorry, if you are finance manager, you know your documents. Then trying to schedule for the exchange of the new mattress was a nightmare. We had to wait several weeks and then had the time adjusted several times. On the day of the delivery, we had stepped out and met the drivers at the house when they said they were 10 minutes away. They were gone when we arrived. Had to reschedule yet again. Long story, short....I recommend shopping somewhere else for your mattress!

Am
Review №67

Chris and Matthew were super nice! They worked super long and fast on my 4 bed purchase. I recommend them anytime you are in the area and looking for a bed. Great customer service and super polite

Da
Review №68

Chris has been awesome! He has been very accommodating in finding the right mattress for my wife and I. I highly recommend!

Ja
Review №69

Great customer service. Very knowledgeable. Helped sell us the correct mattress, and not just the most expensive one.

Jo
Review №70

My wife and I had a great experience at this store. The process was fast and smooth and provided a lot of analytics to help us boil down our decision. Sales people were not pressuring and all the decisions information were clear. Highly recommend the store.

Do
Review №71

My wife and I had a great experience when we came into your store the other day.Our salesman was Matt and he was friendly and knowledgeable. We are excitedto get delivery of our new bed. If the bed is as good as our visit to your storeI know its going to be great.

ja
Review №72

Man, I wish I could remember our salesmans name. We went there today to buy an adjustable base for a mattress we purchased from Mattress Firm over 3 years ago. Apparently Sleep Experts and Mattress Firm are sister stores. My husband and I walked in and within 3 minutes of talking to the sales guy he totally remembered us...even while wearing masks. I like to think its because we were so cool we left a 3 year impression...lol. He hoooooooked us up with a 1/2 price base. When you go look for him. He has sandy blond hair and is AWESOME!!!!

Ju
Review №73

The staff was amazing! No pressure to buy and soo friendly and informative.

Ro
Review №74

Great customer service very nice location.the sale associate was super nice Chris Ketner took the time to answer all our questions .He is excellent and know his job .

Su
Review №75

Matt offered exceptional assistance with the process of my purchasing a new bed set! I would recommend others to Sleep Experts Ft. Worth and to Matthew Formby for his excellent customer service! Susan Hurst

Va
Review №76

Offered me a great deal, very professional and kind!! Customer service is great!

Na
Review №77

Had a great experience shopping for a new mattress and frame with Chris K; he was knowledgeable, outgoing, and professional. We came in not knowing exactly what we wanted but Chris helped us find a comfortable mattress within our budget.Thanks again, Chris!

Cl
Review №78

Chris, Matt, and Judy are a great bunch to enjoy while buying a mattress. Kept it fun and light. Great experience

Di
Review №79

Great experience, Chris K. was very knowledgeable and friendly. I had been shopping for a new mattress for a few weeks and they really helped me out. I did go with the “Purple 2” mattress and got a good deal on it as I had shopped around at about 5 different locations. Thanks Sleeps Experts I can’t wait to try it. It should be delivered in 2 days.

Ro
Review №80

I called Sleep Experts in hopes of finding an adjustable bed and two mattresses. I spoke with a young man, Matt. He was very nice and ask me several questions about what kind of bed and mattress we would really like. He then suggested one that sounded really good to me. Because of the virus we did not want to go into the store. We have retired and wanted a comfortable bed to have in our home. Matt seemed to know exactly what we wanted and needed. Our new bed and mattresses were delivered and set up just two days ago. They are perfect. We have never been so comfortable in our 42 years . Thank you, Matt, for all your help. You really helped us well. I will recommend you and Sleep Experts to all of our family and friends.

ef
Review №81

The experience at the Sleep Experts store in Fort Worth off Overton Ridge was great! Chris and Matthew Formby were great, they made our shopping experience great. I’ll definitely come back and refer clients to the store!The delivery team was awesome! They were respectful, punctual and took the time to teach me to way the bed frames assembled and disassembled. Over all a great experience

Br
Review №82

Matt was extremely helpful with our warranty exchange. I had been dreading the whole process but Matt was helpful, knowledgeable, and sympathetic to our issue.Brian

Ni
Review №83

AMAZING team, highly recommend. Chris and Matthew worked hard to find us tons of savings. They were so patient, kind, and helpful we came in for 4 beds and walked out with so much more and so happy.

Jo
Review №84

Chris K. was fantastic. Very knowledgeable and extremely helpful. He walked us through all of our questions and helped us get exactly what we needed. And the prices were great. I would definitely return and recommend Sleep Experts if you are in the market for a mattress.

Pe
Review №85

My wife and I had a great experience at this store. Matt took the time to answer all our questions and patiently took us across the mattresses we were interested in and helped us decide for the best option for us. Thank you for great customer service!

Br
Review №86

Came into this store explaining my price range, and firmness I desired. Devonna showed us exactly what we were looking for, didn’t try to annoyingly up-sale like other mattress stores and we enjoyed her honesty and professionalism. 10/10 would recommend.

Za
Review №87

Got our first mattress today from here, and the service was perfection! Chris was nice, helpful, and understanding to our needs and price range. Highly recommend this store for your next mattress!

He
Review №88

The two Chriss we dealt with were Amazing. They really catered to all our needs financially and what mattress fit us the best. The were very personable and made our priorities the main issue not just trying to sell us their most expensive mattress!! We will be recommending this location to all our family and friends!!

Ma
Review №89

The salesman was super nice & informative & I left w/a purchase that I’m really liking!

Th
Review №90

The team made my experience the best I ever had, they got me a great mattress for my price point and made sure I was satisfied before I left. I’m going back tomorrow to buy new mattresses for all my beds

Ar
Review №91

Very knowledgeable when it comes to different types of mattresses

Am
Review №92

Good experience buying a mattress.

Sa
Review №93

Excellent service. Chris helped me find exactly what I was looking for and at a reasonable price. I am satisfied with my purchase.

Ad
Review №94

Chris is amazing 👏 came in here just to look at beds and I am leaving with a new mattress and adjustable frame. He is very knowledgeable, isnt pushy and made me genuinely feel like he was trying to HELP me, not sell me in something. First time Ive been impressed by a sales rep in a long time.

Ad
Review №95

My review is from an exchange a couple of months back. I totally forgot to write a review. We had spent the entire day shopping for a mattress, I am talking from 9AM to 7PM. My wife and newborn son were done for the day and we hadnt found anything within our price range that we liked. As we were driving down Overton Ridge to go to to Target she saw the Sleep Experts and told me to go ahead and pull in. We figured we would stop in, look at the prices and be on our way. Matt greeted us, and changed our lives. Not only did he get us a mattress within our price range that we love, he got us an adjustable base to go with it. We went in looking for a Queen (because we couldnt find a King in our price range) and left with a California King. This is the place to go if you need a mattress set guys. I will send everyone I know here as long as Matt is working!

dn
Review №96

WE HAD THE BEST EXPERIENCE SHOPPING FOR OUR MATTRESS AND ADJUSTABLE BASE AT SLEEP EXPERTS!!! MATT FORMBY TOOK CARE TO MAKE SURE WE GOT THE EXACT TYPE OF MATTRESS WE NEEDED AT THE PRICE AFFORDABLE FOR US.HE WAS VERY PATIENT WITH OUR MANY QUESTIONS AND NEVER ONCE MADE US FEEL PRESSURED OR OBLIGATEDTO BUY THEIR PRODUCT. IT WAS OBVIOUS THAT HE WANTED US TO HAVE A GREAT EXPERIENCE FROM START TO FINISH WHETHER WE BOUGHT FROM HIS COMPANY OR NOT. HE SHOWED DETAILED KNOWLEDGE OF THE MATTRESS PRODUCTS AND WAS ALWAYS PROFESSIONAL AND KIND. I APPRECIATED THAT HE ALSO EASILY INTERACTED WITH MY SON WHO WAS WITH ME.OUR FAMILY HAS ALWAYS BOUGHT OUR MATTRESS PRODUCTS FROM SLEEP EXPERTS BECAUSE THEY ARE ALWAYS FRIENDLY, EXTREMELY KNOWLEDGEABLE, PATIENT, AND CARING THAT WE GET THE BEST PRODUCT THATS AFFORDABLE FOR OUR NEEDS. WEVE BEEN TO OTHER MATTRESS STORES, BUT THIS ONE IS BY FAR THE BEST!!!!!!!! YOU SHOULD DEFINITELY GO CHECK OUT THE SLEEP EXPERTS ON HULEN AND LOOK FOR MATT FORMBY!!! HE WILL TOTALLY HELP YOU!!!!!!

Tr
Review №97

We had a great experience at Sleep Experts with all that were involved in helping us!!! We would definitely recommend it to all our friends & family!!

Le
Review №98

Amazing customer service!

Mo
Review №99

Matt Formby, over on Overton Ridge, Excellent saleman! Great customers service! Love the mattress! 👍

Ke
Review №100

My wife and I went in just to check on the feeling of a purple bed. Matt and his coworkers took great care of us. They answered all of our questions and made sure we received a great deal in comparison to other stores or even online. We would come here again for my mattress needs from now on.

Information
24 Photos
100 Comments
4.9 Rating
  • Address:4965 Overton Ridge Blvd Ste 100, Fort Worth, TX 76132, United States
  • Site:http://sleepexperts.com/stores/mattress-fort-worth-tx-76132
  • Phone:+1 817-263-7111
Categories
  • Bedding store
  • Mattress store
  • Bedroom furniture store
  • Furniture store
Working hours
  • Monday:10AM–8PM
  • Tuesday:10AM–8PM
  • Wednesday:12–6PM
  • Thursday:10AM–8PM
  • Friday:10AM–8PM
  • Saturday:10AM–8PM
  • Sunday:10AM–8PM
Service options
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Payments
  • Credit cards:Yes
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