The lady was nice and answered all of my questions to the best of her ability. Her dog was friendly and cute. The price for the battery replacement on my iPhone XR was reasonable wish I didn’t have to pay for a new screen protector when they messed it up during the battery replacement.
Great owner and knows what shes doing and if she cant fix her husband most likely can
They are a very helpful business with phone repair and good used phone options!!
Great service! Very positive experience!I walked in with a broken screen on my outdated phone. They didnt have the parts at the Fortuna location, but did at Eureka. I went to Eureka, and hour or so later i had a working phone! They explained everything, and took extra time to answer all of my questions. On top of everything, they also had positive attitudes! I would definitely recommend them.
Great Customer service.! Highly recommend.
I am so impressed with this repair shop! In the daycare business my phone is absolutely essential. Recently I had my screen black out on my galaxy S5 and I needed it fixed ASAP! I called them frantic to get the repairs done and not knowing how long that it would take. They got it done by my next business day!!!! Every time I deal with this company I am impressed with how knowledgeable and capable they are.In the past I remember when I went to them desperate to get my phone fixed and ready to spend whatever it would take and they have told me how to fix the problem myself without having to spend a DIME! I wish every business here in Humboldt had this kind of integrity. They are my personal go to for phone and tablet repairs and I always recommend them when I know someone who needs repairs done. This is a very reliable and trustworthy business!
Nice courteous and professional people outstanding service
Paula helped we with an iphone that had been dropped. She was extraordinarily helpful in sorting out the damage to the phone and giving me repair options. Excellent professional and customer service. Highly recommend.
Friendly personal, very helpful, if they dont know how to solve a problem, they have someone to call. Great to have them in our community!!!!
This is the second time we have used Advance Cellular. The first was to replace the broken face of my husbands iphone and the second was last week to get a new battery in my iPhone. I called and Paula had one in stock I dropped it off and it they replaced the battery and checked to make sure it was working properly while I went to Eureka to do errands.They are kind, porgfesional, very fair prices and honor their work.It was a treat working with them and I would recommend them highly. So great to have such a qualified business in our small community.They are a local family owned business that I would gladly go to again.Thank you so much to Paula, her husband and Cody.
Very nice and professional...had my part ordered and phone fixed fast...
The Best service in town .
Always helpful and kind and great prices
Honest & fair people.
Good service seemed honest
Awsome customer service
Always friendly and helpful.