Very helpful! Explains everything as you go through you appointment. She helps you get started on your new device and moves any pictures and info from your old phone to your new.

Brandon was helpful, knowledgeable and kind. He explained everything about our new phones and new plan in an upfront honest way. I appreciate his attention to detail. His customer service is excellent.

My hubby and I had a great visit with Nichole She helped us get new phones and set them up. She was very nice and answered all of our questions. I highly recommend going to fortuna us cellular. Great people work there.

Brandon is a very competent sales representative It was a pleasure doing business with him.

Nicole and Curtis were super helpful when my husband needed a new phone. And before that, Nicole had helped me replace my own phone. I really appreciate their help and good attitude on the job, which means I will be back to the US Cellular in Fortuna, CA. Nicole has proved reliable and Curtis rates a business card :)

Nicole Page was awesome. She was so helpful and made transferring to my new phone simple.

Honestly completely misleading I told her what I needed my phone to do when she said it would do that without a problem all that had his problems I complained multiple times the 1st month I have the phone and she just cat brushing it off like it was nothing Then when I finally got fed up in one of the new phone and already been over the 30 days of The factory warranty so I had to pay for them to take it back in to fix a problem that already had a kept overheating in the phone case which was not my fault it waz the makers fault now I have a crack screen and I know there gonna be completely useless when I go and tell them that I want It fix with insurance I have if your phone has problems make them take it back otherwise locate pushing you off and acting like nothing wrong until they cant take it back they were nothing but useless the entire

I am a senior citizen and very upset. The young man at the entrance to the store intentionally lied to me about asking for my social security number to run a “soft inquiry.” I was reluctant to provide my number given all the identity theft issues that seniors now face, but he assured me not to be concerned. Don’t fall for this scam! Received a notification this morning that it is a hard inquiry and will remain on my record until 7/22! Why lie?? Will he sell my number on the dark web? To intentionally lie to a senior, or any customer to make a sale is unforgivable. Either poor training or just a dishonest, commission-greedy scam artist. Will share this negative experience with with my friends, family and business contacts until 7/22.

Nichole was very helpful in finding and setting up a new phone. She made the process a joy instead of a chore. Thank you.

I would highly recommend going to the Fortuna US cellular and asking for Nichole Page she was Extremely knowledgeable about all of the phones in the store and answered all the technical questions that were asked and help transfer three phone lines from Verizon and started three new phones and phone lines with US cellular and it was an extremely pleasant experience. I’m very happy with my new service.

I went to U.S Cellular in Fortuna after being really frustrated about just changing my plan and not being able to get data on my phone.Nicole and Curtis were so helpful and figured out the problem. Definitely will be coming in for my upgrade to this location.

Best phone place ever!!! Nichole should get a raise she’s an awesome employee!!

It’s so amazing being able to come into my local store, to set up new phone in minutes, we still greeted and helped other customers, and kept me informed!Thank you Yvonne Samansky for all of the continued serviceThank youJoe freeman

Nichole Page Has helped us a few times and was very helpful and friendly highly recommend her for your service...

Its always nice to come to a framiliar face, Yvonne is honest and very knowledgeable. Always happy to see she is here for me.

Hayley is amazing and went above and beyond in finding out why I was charged for the account that I had for a short time, she called personally and let me know she got it resolved, at no point was she unresponsive she let me know every step of the way what she needed and this is what Creating the Customer experience is about, I would recommend her in any situation or issue you may have-Kristy VessVZ Store ManagerCapitola Ca 95010

I love looking things up at Google. I can find anything. When I am doing crosswords and I get stuck I can look up a word.Thank you!

Nichole was a great help getting all my devices setup!

Thank you Yvonne for your help today with the purchase and setup of a new iPhone. We appreciate your knowledge and friendly service!

Nichole is a pretty awesome sales associate!

What a awesome amazing sales person she is.what a pleasure to deal what, thank you so much Yvonne Samansky for being so kind and help to us ❤️❤️😊😊🤘🤘😘

Yvonne was an extremely helpful associate, very knowledgeable well worth the time to get a new phone.

Brandon was the best help sooper fast and helpfull thank you all

Yvonne was the best of the best! She provided excellent service.

Got the iPhone X! So happy thanks for everything

Yvonne is the best!!!!! She has always been super friendly and helpful!

Amazing service great costumer service Yvonne is wonderful!

Switched from metro pcs. They told me my old number would transfer over. They over charged me 100 dollars. I have them the receipt showing they over charged me. They now want me to go to my bank and show the my personal information as well as now metro and re open my account so I can tranfe my number which was active when I opened my account. The girl behind the counter said I am not even going to try to fix it because it was confusing. Then began talking about some party in arcara. I hope you fire both of these kids and I want to talk with some sort of district manager and get my money back. Us cellular in fortuna is a joke

Great service, never a hassle and always helpful. Thanks Yvonne.

Yvonne was amazing and I had great service.

I love the staff very professional

Brandon & Jose were Awesome!!! Love my new phone!!!

Yvonne has excellent customer service

Yvonne she was very helpful!

Great service from Brandon.

Honest and nice place to do business

Yvonne is awesome

They lack a little bit of everything and when I say everything, its everything.