I normally wouldnt give Starbucks a full five, but this Starbucks has staff that make it so. Working the day before, and Halloween, they are one of the happiest, most customer service focused, and efficient teams Ive seen. They are always courteous, help me with anything Ive needed despite using up a lot of table time, its been slow though, and always seem to be busy cleaning or improving the store. Starbucks doesnt get the five stars necessarily, but this crew definitely does. Keep up the great work! Especially the warm gentleman who seemed to be taking the lead.
To be so early in the morning you figure they have more of an attitude but they never do...normally ladies when I get to order off my phone and theyre great many a times like pay with my card or using the app I dont have cash or forget to bring cash so I try to tip them... But Ill come back another time and remember and give them a nice tip
Older motel, clean, friendly and accommodating staff. If in the area I would stay there again.
I did a mobile order and picked up in the driveway. When I got to the speaker they recognized my order and had me pull up. I was greeted with a smile and given my coffee. Cant complain about any of that. 😊
My family goes to Starbucks every single morning. Every. Single. Morning. We travel for work and are in a new town and new state any given day. This is by far the WORST tasting Starbucks drinks (5 drinks total: mocha frapp - tastes like water, strawberry lemonade - they forgot the strawberry, 2 Carmel crunches - also taste like water). Staff was kidding around which seemed lighthearted but now that our $30 worth of drinks suck im not too happy about the attention not being on making good quality Starbucks. We were excited now we’re disappointed and on to the next town with hopefully better results.
Always a quick fix for some coffee and a bite to go, staff is friendly, drive-thru can get a little crazy at times however.
Employees there are always super nice
Really inconvenient they keep closing the lobby. Multiple days in a row. Put a notice in your drive thru or something. Be professional. This is absolutely ridiculous.
Great coffee just avoid the rush hours
One of the worst ones to go to in Humboldt
Quick service, and Starbucks quality.
If the drive thru is full go inside its faster
Good place to get coffee or a treat but it can be expensive and the coffee beans can be burned sometimes
Drinks and treats were delicious! A perfect spot to study inside or outside! Staff was super nice and helpful! One thing though, it is not that big of a deal, they spelled my name wrong. Common mistake but I feel they should ask if Sarah is spelled with or without the h. Like I said not that big of a deal. Anyways, hope this helped and have a nice day!
Fortuna Starbucks is easy to get too. With great service!
Fast, efficient, and spelled my name gloriously wrong (Kasi). Thats Starbucks.
Not bad at a London fog.
Music was so loud that the staff were unable to clearly hear me . Its a Starbucks not a night club .
Nice prompt service polite people good cofee
Ordered a caramel macchiato with whipped cream and extra caramel drizzle on top. Received what tasted like a plain latte. No caramel flavoring, no whipped cream. No extra drizzle on top. Very disappointing when you are traveling and it’s the first Starbucks you’ve come across.
GREAT COFFEE
Good service but forgot the whip cream twice
This place is great, except this new girl. Shes super fake.
How could you say anything but good stuff about Starbucks good people good coffee great treats yummy breakfast sandwiches
Great coffee and fast service👌👌
Super slow.. even with a full crew.. waited 20 minutes for an easy drink
They are always slow and them younger are rude.💯
To go and take out lots of treats!
Not sure what is going on but their coffee has really gone downhill. I love Starbucks coffee but lately every time I go it is a waste of money and when you have it remade they get snotty.
Quick service for amount of business at the time. Very friendly and helpful staff.
Hmm. Drinks arent too bad, but staff... You can tell they arent smiling even when wearing masks.
Pretty nice a lot of wazaoskis
Very friendly and accomodating staff. things are almost always made correctly and if not theyre are quick to be fixed
Fast & friendly drive-thru service! They nailed my order too. Some locations can’t get it quite right, but these guys did!
Good stop on our way driving north. Clean store, average food options, and polite staff. Not far off the freeway and easy to get in and out of.
Seem to take a long time.
Workers were so friendly and got our long order correct
Good, starbucks... Good
We desperately need a Dunkin Donuts. All I wanted was a black coffee. Easy. Pick up the pot, pour it in the cup. Simple right? Apparently not.
Amazing coffee, love the employees they are so kind and Starbucks I think is overall AMAZING
Good coffee, but sometimes when there arent lots of people it takes a while for your drink
Good service at this location. Good Starbucks quality products as well as Starbucks prices...
Clean place. Friendly staff. Quick service for having a big line at drive thru.
Excellent team work. Led by a fearless leader!
I love coming here even if its only to grab one of there plastic cups Ill never use. Coffee domination: Peets Tullys Starbucks and Ill let you guess the other two, not Seatles Best, all share the same ownership.
Easy in and out with drive through
Tries to take a 10 dollar tip bc they couldnt break a 20. Bill. I will not be back.
Ive always enjoyed the ambience of this Starbucks. Theres a lot of coming and going folks - many local, some from faraway, considering the big sign on the freeway.Theres a large outside patio, covered, and surrounded with a wall. Its pretty kewl. The accommodations within are more ample than most.Friendly, competent staff and quick service, but its only open till 9pm... Really? Im gonna give em five stars anyway. ⭐✨⭐
Loved the hot chocolate :)
Always love a good coffee. Enjoy the holiday drinks the most.
Quick service, ordered bia app . . . order was ready when I got there. Friendly service.
Staff is friendly and store infrastructure is good. Nothing to complain about here. Laid back vibe for this starbucks.
Very nice ppl, fast service
I came here for apple cider which was good and to use the wifi to download a movie before I went camping. A homeless guy sitting out front sitting on the ground asked me to buy him a coffee. So i got him one and I even got him a hot sandwhich. But if he asks again, Im saying no. He made me feel like my bank account was his entitlement and I didnt like that.
I love the team at the Myrtle Sbux. Theyre so friendly. My drinks always made perfectly.
Amazing. The girl that was doing the cash register was awesome. Super helpful
Typical Starbucks experience
Awful music thats way too loud, coffee tastes like cigarettes. Baristas hit and miss. Expensive. Fast wifi.
Very friendly Baristas and of course world class delicious coffee.
Love the service and the coffeeeeee🙃
OK inside. Usually a bit chaotic though. The patio could be better. Always cold. Could use plexi glass in the openings. But would need to be cleaned up. Old papers etc on the ground the tables and chairs are all shoved up against the walls. Not very inviting. And never any dark roast drip!
We’ve come here three times now as we’ve traveled from San Francisco to Eureka, and every time they have made our drinks incorrectly. And this last time my husband’s double shot tasted like lotion. We have called SB headquarters to let them know, and We will not go to this location in the future but will go to the one in Eureka instead.
New cookies crumble was pretty good.
Fast service
I like this location for a mostly consistent drink and that the employees will remember your drink if you come in enough! Call me old fashioned but I like personalized service!
Its a starbucks.. trendy w good expensive stuff.. yawn..
Like the Menu, and the Mobile App which saves me time. Great people! Go all the time. Have a Gold Card for them.
The last three times weve visited the Fortuna Starbucks weve experienced quality customer service, from different employees, and I just wanted to give credit where its due. Thank you!
Beds are comfortable, but not new!Dirty old carpet and no bags in all of the rooms trash cans!
Love Starbucks large hazelnut frappo with Carmel drizzle and whip
Its a convenient location, the typical menu and drive thru. The staff isnt as friendly as experienced with other local coffee spots, but when I need a shot (or five) I stop here.
One of the gentleman wouldn warm my lemon pound cake up after asking several times, he did state the icing would no longer be on tge cake (though already aware) I informed him I was aware and it usually happens when I have it warmed, yet he continued to refuse to warm it Customer Service
Starbucks sucks, the coffee cost too much. And they should have a better menu of foods.
Starbucks Is An Amazing Place To Get Caffeine And Food. Everyone Should Go Here
The coffee is good but it always seems to take a long time to get your order.
Usually busy & takes awhile to get youre drink. Even when its not that busy. Drinks are good though.
Although a popular place, the service is still fast and friendly; clean and organized, within the Grocery Outlet Plaza.
Always good to change phone n enjoy coffee
Another Starbucks they’re all pretty good...Just depends on the staff that you catch for that day, the day I was at Fortuna Starbucks it was a good staff and I enjoyed my visit there.
I love their egg white sous vide bites.The perfect little snack!
They have really good Frappuccinos but they are a little pricey
Good fast service with super friendly staff!
Theyre everywhere, which is good. Service is not great. Coffee is mediocre
Fast service and friendly people not to mention the best coffee around.
The drinks are great, people are wonderful and bring an indie vibe to Starbucks. Service can sometimes be hectic and slow but not terrible.
Very good AMAZING service and the workers are SUPER nice
Staff was incompetent. Took 35 minutes to get to the drive thru window, then they gave me a drink that was not even close to what I ordered. The inept staff member at the window continued to wipe her running nose before serving me incorrect item after incorrect item. I managed to eventually sit and wait out and receive a drink that was made wrong. Being pissed off for waiting 49 minutes total, I left. Completely astonished by this as I give this company too much money weekly.
Warm friendly atmosphere with polite friendly Baristas
Generally tastes like every Starbucks, which is a good thing. Service can be a bit slow depending on the time of day, but staff are always friendly.
I had to convince the barista to make the Tuxedo Hot chocolate look like the picture but he made the effort so A++ for effort
Good service. Warm and comfortable seating
I loved it great service nice ladies.
Great staff. Fast and very very friendly.
If you have the app make sure you use mobile order, it makes things so much easier!
LOVE my local Starbucks in Fortuna and my morning Starbucks mocha - and, of couse the super friendly baristas - starts my day off just right !!!
Always good food and treats
Friendly baristas and good mellow vibes.best chai latte w/coconut milk.so far.
Great staff! Good stop when on hwy 101