My salesperson was Tyler Doyle and he was absolutely awesome! He has a great personality and kept me laughing the whole time. He answered all of my questions in a professional manner and made sure to show me some of the options in my new car. I highly recommend Ray Chevrolet and Tyler for a great car shopping experience!
Came in to look at a diesel that I found online though couldn’t make a deal, as I was leaving the parking lot the offered another diesel that just got traded in and it was perfect and a better price. This is my second time buying a vehicle from here and it won’t be my last. No high pressure sales and always friendly. Alex Connolly was my sales guy and he was great! If you want a new or used and even if they don’t have it they will help you out!
Words could not express how good of a service my husband and I received from Tim Roberts!!! We purchased a 2018 Murano and we are so so so so happy with our car. The entire process on the purchase with Tim was super smooth. He was super honest, so patient with us first time buyers, very very very HELPFUL. Tim dedicated his time, effort and gave us good advice through out the whole process. My husband and I were afraid on taking that big step to purchasing our own car, but Tim really helped us face that fear and helped us through the whole process, whatever questions, concerns we had.. HE HAD AN ANSWER!! He is so awesome and We will always go to him for purchase of cars, etc. Thank you Tim Roberts and Ray Chevrolet. The whole staff is awesome too!!
Paul at Ray Chevrolet was awesome. We drove almost 2 hours to come see him to purchase our new vehicle. He was very courteous and professional. Everything he said on the phone is what he said in person. He was very helpful with helping set up the features on the vehicle and explaining all the apps etc. We would definitely recommend Paul McReynolds at Ray Chevrolet. 5*****
We just purchased our Chevy Tahoe, and Cody’s service was exceptional! We’ve purchased a few cars in the last handful of years and most of those salesman came off pushy, and and like they were just trying to make a quick sale. Not Cody! He took the time, showed us our options and was extremely genuine. If you are in the market for a new vehicle, definitely check out ray dealerships and if you’re in fox lake make sure you ask for Cody :)
Ray Chevrolet has been our go-to dealership for years. They always come through and have great customer service. Alex was our most recent sales rep and he was able to find the truck we wanted at a decent rate. Definitely will be back for future purchases.
Our experience with Rays Chevrolet was a great one . I purchased a 2022 Chevy trailblazer and absolutely Love it ! From the moment we walked in, our salesman, Tyler Doyle, was very helpful, knowledgeable and courteous. He took his time with us and answered all our questions with honesty and patience. We really felt like he understood what we were looking for. We never felt pressured or misguided. Thank you Tyler!!
Its always a pleasure to have my vehicles serviced. Kyle is always on top of everything and is always super friendly like family. Never lets me down.
Ryan and Ed are awesome to work with, I couldn’t have asked for a smoother process. They went above and beyond to help me find the truck I was looking for and all the staff there was amazing aswell. Will definitely be coming back for my next vehicle and I tell everyone to go there because its nice working with people that you can trust and are as helpful as they are.
Great atmosphere no pushy salesmen. Looked around without pressure. Helped by Anthony Mendez talked to me like he new me, didn’t feel like I was buying a car. Great guy👍🏻
George Zakrzewski helped me in my search for a fairly rare vehicle. In short, Ray Chevrolet has a fantastic salesperson on staff.I asked a lot of questions and Im particular. George was enthusiastic, patient and seemed more than happy to accommodate me throughout.Id recommend George and Ray Chevrolet without hesitation. Truly a solid experience in every way. Well done, George.
Ed was a great guy and helped make the car-buying process run smooth. I feel like I got the best deal.
Tim Roberts went over and beyond on what u was looking for. The truck I was looking for unfortunately isnt at Ray at the moment. Even then Tim went to everything he could. Definitely coming back when the truck I want is there. I really appreciated how Tim handled it. So much better then Raymond Chevy. Seriously dont go there. Ray Chevy is where its at.
It is the second time we bought a new car from the Ray Chevrolet. So, I would highly recommend that dealership. Tony Jensen and Manager Arnold Hernandez ensure that the entire process went smooth and found the car that I wanted. The overall experience I would rate for 5 Stars. Tony, I would like to say thank you and that I enjoy our conversation. I love my Chevy Blazer !!!!!!!!
I have been a customer for 30 years. John Lesniak is the best dealer I have ever delt with. You should definitely go see him for your next vehicle. He is very helpful.
Second car bought from them work with Tyler for both vehicles and he’s great. Listened to our needs for the vehicles and how much we were willing to pay with no pushing. If your going to buy a car go see him he’s a knowledgeable salesman that will truly help you get into the vehicle that’s for you. Management and finance were also super helpful and all around great dealership.
George Zakrzewski was great in helping us look for a car during one of the most difficult times to find one. He answered all the questions we had and let us know as soon as one that fit our needs came in. We weren’t expecting in buying a car during one of the most difficult times to do so but Ray Chevrolet and George made it easy.
Paul was very knowledgeable and helpful throughout the entire process. From helping us get the best deal to making sure we always had a cold beverage, he was very laid back and not your typical ‘pushy’ sales guy. It made the car buying process much easier.
I went into Ray on Monday to test drive a car I saw online. I met with Gabe Crump. He did a fantastic job of locating and getting available the car to be test drove and by the end of the night I was putting down a fee to hold the car until I could come and purchase. Over the next few days, Gabe had stayed in contact and completed as much as possible before I was able to come back in. By Friday, I was in and out within 2 hours, waiting for financing. The car was detailed and prepared perfectly. Everyone i dealt with was fantastic and so helpful! Gabe made everything smooth and painless and was the best to help me purchase my first car.
As a first time buyer at ray chevrolet I have to say it was a great experience and a big shout out to the man who helped us choose out our new Nissan Murano Tim Roberts, very helpful and made this experience fun not boring 😆 My wife loved her birthday gift glad to say happy Wife happy life😉
After buying a 2015 Chrysler 200, a few days later I noticed the brakes squeaking significantly. I made an appointment to go back so a technician could look at it. They told me to take it to the Chrysler side. When I pulled up they had no record of my appointment in the system. Then they had to call over to the Chevy side and figure out what was going on. Finally after waiting 20 minutes they told me to take it to the Chevy side because they sold me the car. After waiting an hour the technician and manager came out and told me the brakes were 100% fine and nearly new. Fast forward 6 months later. The brakes never stopped squeaking and I finally had enough and took it for a full inspection at a very reliable repair shop. After the inspection I was shown pictures of the front rotors and pads. The front rotors were completely warped and the pads were also nearly 90% worn. I drove the car a total of 3,000 miles.After calling and speaking to the manager he insisted that the rotors were most likely warped because of the driving and the same with the pads and took no responsibility for neglecting to actually have a technician take care of the issue when I brought it back the first time. Id be very cautious of buying a car from them and I would definitely have an inspected by a third party before doing so.
Went in on Wednesday night to look at a truck and by Thursday afternoon I was driving my first truck purchase home! George Zakrzewski is a great sales person and made the process run smoothly! George completed a lot of the paperwork so all we had to do was go in and sign. He made everything so much easier and I would definitely recommend him to anyone looking to buy a vehicle from Rays Chevrolet! Thank you so much again George for everything and checking in to make sure everything was going good with the vehicle!
I had a 5 star experience and would definitely recommend! I called before coming in to let them know what vehicle I was interested in and when I arrived they had it all ready for me to test drive. Cody our sales guy was awesome! :) Made me feel comfortable instantly during the test drive and was very kind and helpful to both my mom and I every step of the way. Ask for Cody when buying your next car and you won’t be disappointed! Thanks Cody!
My mother was shopping around for her new car, she said Paul was very helpful.
I bought a car from Rob Wilson at Ray Chevy a few weeks ago. Great experience overall. Hes a great salesman and all-around good guy. Zero pressure, was patient with us all day, and actually helped us out a bunch after the sale with some issues the car was having. We got all of those resolved no problem and Rob checked in a number of times to make sure everything was good. Definitely keeping his card for next time.
Definitely the best dealership. I would definitely recommend this place. 10/10 the service is great. Hugo is the best I always buy here and never a disappoint. Best sale representative
Paul was super helpful. Would totally recommend him.
Worst truck buying experience period. Purchased a high dollar used truck, there was a brake issue with the safety they forwarded me before delivery. I called TJ Burke in service with the question raised on his report and got a total run around, wouldn’t provide detail (Mind you they already had my 41K in their bank) Liz their service manager again zero knowledge or help.. was told instead to speak to sales manager Ryan Borke, still looking for clarification he never answered the question honestly or with any integrity. Plead the 5th and told me he knows nothing of mechanicals on cars… What??? You’re a new car manager! Tried to get them to fix the issue but with an extreme bad taste in my mouth I finally bailed out on the truck. Then was told the full payment I wired to them couldn’t be wired back but instead sent by courier. Every aspect after dealing with my salesman Robert was a complete disaster, I don’t care if you see awards or community deeds the bottom line is if you don’t conduct yourself with integrity which they failed miserably, you don’t get my business. If you have knowledge in the auto business stay clear of Ray’s if your inexperienced looking for a trustworthy car experience you’ll have walked into the wrong dealership.
Best sellers here at ray chevrolet! Giovanny Salgado & alex connolly are the guys to go to! Great customer service and very professional.
Alex Connolly helped me with purchase of a new Suburban. He was very helpful, patiently explained all the different options on the car, and he walked me through the buying process.
Bought 2 cars from Tyler in the last few months he’s awesome!! Doesn’t do the typical pushy salesman pitch. Just worked with us to get the car we wanted for the budget we had. He’s the best!
Nothing worse than being in a total loss situation and then having to find a replacement vehicle. Found a used Clean Tahoe with low miles at a fair price at Ray Chevy. The sales representative George was excellent, he alleviated much of the frustration that comes with buying a car, we took care of most of the paperwork remotely, the wife and I were in and out of the store in just under an hour. George is a man’s man salesman, no BS, he understands the essence of customer service, he get its. If you are in the market for a car I would definitely recommend Ray Chevrolet and working with George.
Stopped into Ray’s to get a appraisal on my 2012 Equinox and had the most courteous and helpful Salesman guide me through the process. George was amazing, hit it off right from the start. I was able to sell my car without any problems and can thank George for that!
Hugo was the best help each time we have come here. He helped my wife with purchasing her car and now he has helped me with purchasing mine. If you come to Ray Chevrolet (and you should!) definitely ask for Hugo!
Giovanny and Alex were both of great help and determined to find us what we wanted. Both very professional and friendly.
We had a great experience. We worked with Cody Gonzales. He was great. Great personality and enjoyed talking with him. He knew a lot about what we were looking at, Silverado truck. Thank you Cody.
Excellent customer service! Tyler came in on his day off to complete the deal. Took his time to answer questions about the vehicle and accompany us on a test drive. Did not feel rushed to make a decision. Even though this dealership is out of state, will definitely do business again.
As a returning customer, I once again had a wonderful experience at Ray Chevrolet in Fox Lake. John Lesniak took great care of me. He was extremely accommodating and friendly every step of the way. I highly recommend doing business with Ray Chevrolet and asking for John to guarantee you leave as happy as can be!
Since I bought my Chevy Trax from Ray, I always brought my car to them for oil changes. Last time I was there I was told I had 3 oil leaks on a 5 year old car and that I needed to get them fixed. I left without fixing anything and watched for leaks on my driveway. I recently went to another place for an oil change since I was 3,000 miles over. They checked for leaks found nothing and I was only 1/2 quart low after 8,000 miles since my last change. I will never go back to Ray for anything since I am unable now to trust what they say
Got a new car about 2 weeks ago and Tim Roberts was so helpful in making sure I got a great car for a price I was comfortable with. Very kind and flexible, he made the process very quick and easy to understand, I would definitely buy a car from him again! I feel confident in the car I bought and know that if I have any questions or need anything, Tim wouldnt hesitate to help
Amazing experience buying my new Tahoe. I went in and did a test drive. Loved it. John was very knowledgeable and great to work with. Oliver was great also, he arranged it so my husband was able to purchase the SUV as a surprise for me without going into the dealership, they brought him the paperwork and the vehicle then they came and picked up my trade in. Terrific service!! Definitely recommend
Came here to look at a vehicle and saw another that I was interested in. My salesman Tyler Doyle helped me with all my questions and concerns. Tyler was very helpful and professional. I would definitely recommend Ray Chevrolet to anyone looking to buy a vehicle. Make sure to see Tyler.
Alex was an amazing help with picking out my car ! Extremely knowledgeable about all the cars I was looking at and helpful with any questions I had. Highly recommend this dealership and ask for Alex to help you!
Went in on Monday and left out with my dream car!! Really want to thank Tyler my salesman he was great! Answered all my questions was really patient with me! Definitely recommending my family and friends! Thank you Tyler.
Just finished buying a car with Gabe Crump! This was my first experience buying a car on my own, and he made the process super quick and painless. Will definitely be recommending my friends come here with their car needs, and ask for Gabe!
Even though I wasnt able to put a deal together now, both the salesman and manager were upfront and honest. They didnt try to hustle me or demean me. And for that I really appreciate it. I hope we can put something together soon.
In the process of purchasing a car- Gabe has been awesome- listened to what we were looking for, showed us vehicles that fit, the process was comfortable and no pressure. We weren’t looking to buy but can’t pass up the opportunity. Gave walked us to everything very knowledgeable and helpful. Appreciate all the help Gabe thank you so much Gabe and team at Ray’s
Kyle in the service department went well above and beyond all of our expectations! Ray Chevrolet has a huge asset in such an amazing employee! Kyle was extremely patient, helpful and attentive to every call and concern we had. He even gave us his cell phone number in case then situation we were experiencing happened outside of work hours. Wow! We are so happy with our latest experience! Thank you Kyle!
Paul was laid back and not pushy like most salesmen. Overall a very nice staff at Ray. Manager Ryan was very courteous and helpful as well.
Tony our salesman looked like a tough Character but turned out to really be very professional and a nice guy. Everyone there seems to work over time to give you a fair deal. They make you feel comfortable about your selection and choices as well as the price.
Started up with buy of a 2011 Ford Focus from this place. Our car salesman was great and helpful.(Tim) But his manager was not so great at all. He said in front of my boyfriend and I to his salesman (Tim), that he did a terrible job explaining things to us. In front of us and Tim. But we still decided to give them a second chance after we bought the car because we really liked Tim. We brought the Ford back in because we wanted something a bit newer. When we went back and the same manager walked past us 3 times didnt say a word to us. At the end Tim said he was going to get the manager so if we had questions or anything we could talk to him and just say goodbye. Well Tim came back and in the nicest way possible said that he was busy. Very unprofessional of the manager. We got a phone call this morning from a woman who asked how our experience was and she said theyd have the manager call me back. They never called back.
Cody Gonzales did a great job of finding the right vehicle. I would only do a truck and it had to fit my request and budget. He spent much time looking and came up with the perfect Silverado.
We had the most wonderful experience working with Hugo at Ray Chevrolet. He was very knowledgeable and patient with our specific circumstances. We plan on bringing our business here for car purchases in the future. Thank you Ray and Hugo!
I just recently purchased a vehicle from the good people at Ray Chevy. John Lesniak was particularly helpful in this process. His experience was crucial in only having to look at two vehicles before finding one that we purchased. John was clear with the process and even stepped in to help when there was a minor hiccup with the finance department. I HIGHLY recommend Ray Chevy to anyone thinking about buying a car. I’ve purchased three new vehicles before this and John provided me with the absolute best experience I’ve ever had at a dealership hands down. Thank you!
Great service ! Sales rep Giovanny Salgado made us feel very comfortable and reached our needs. Very friendly service
Hugo was great. First car we bought here and had an amazing experience. Super friendly staff. Great job guys! Definitely returning!
Giovanny Salgado was great to work with. He understood what I was looking for and me get the truck I wanted! Great customer service, responsive and friendly.
I had great time buying my first car from Chevy and it was a wonderful experience. Tim Roberts was awesome and very knowledgeable. If your going to buy a car I would highly recommend talking to Tim. 10/10
This is our 3 Equinox lease from Ray Chevrolet, Fox Lake. Cody Gonzales was our salesman and was the best salesman that we encountered for the last 15 years of leasing with GM dealers. He went above and beyond to make this a pleasurable experience. When your shopping for a car make him your top priority for a salesman. He exceeds a 10.
We had a great experience at Ray Chevrolet. Giovanny Salgado helped us out. He was very attentive and very helpful. So happy with our purchase.
Giovanni was amazing! Great customer service, kind and patient. All around a great experience. I highly recommend Ray Chevrolet and Giovanni!
Just bought a used car from Ray Chevy. Gabe Crump was a wonderful sales man. He was able to work with our schedule and finances. If you’re looking for a new car I definitely recommend heading over and seeing Gabe!
I wanna say that Rupe was really helpful and friendly. we were able to work a deal today.I would recommend him if any body is looking to get a new vehicle.
Chief Chicago Limo got another 2021 Suburban- the only one in the vicinity. Tyler helped us tremendously during the whole process even after closing the deal! Little bumps but that’s understandable since livery vehicles require a but different procedure. Great team work! Bothered the finance guy Tom with 10 calls in 10 minutes- got the job done. Will I buy again. From them?! DEFINITELY. You do the same
Louise in service was quick and comprehensive he also went the extra mile and Will the mechanic made my truck purr
I brought my malibu into Ray Chevrolet today, they figured out the problem and took care of my car then found another issue, so will bringing it back in a few weeks. Everyone was super nice and polite. It is worth the 50 min drive ..I trust their mechanics with my car..
Kyle des a great job making sure my vehicle stays up to date on its maintenance. The service was top notch and done quickly!
I can in for a oil change and a recall. They put I needed a new air filter and a cabin filter but as I paid I asked why they did not just ask me if I wanted to change it. She said they would have to make a new appointment for that so I gave up. But they did ask if I wanted to spend $1500 on new oil and trans cooling lines. I gave up. So I went and got my own air filters and as I went to change them I noticed they needed a power tool to re install the are cleaner plastic cover and stripped one screw an another the missed the hole and scréwed it in to the filter itself. Great. Good thing I checked it. I was able to make a insert on my 3D printer to repair the stripped screw hole. I was very disappointed in the quality of the simple oil change. I will have a different dealer enjoy my money for the oil and trans cooling lines.
We are very pleased with Hugo Ayala our sales guy! He helped us so much on getting our first 2018 Chevy Equinox after a previous problem we had years ago with a finance guy that use to work there! Definitely ask for him and he will help you get the car you want!
We went in and had an excellent sales Rep name Paul Mcreynolds. He was not a pushover or tried to persuade us like most Reps try to do. He answered our questions and really helped my husband get the truck he really needed. We need more charismatic Sales Rep like him. Before test drive he noticed a birds nest with eggs and made a short test drive to make sure eggs safe. He went above and beyond when my husband told me he even put best with eggs in a box with a towel til momma bird came back. That says a lot about the kind of person he is. I absolutely recommend him for your next purchase. Thanks Paul😊.
Worked with alex and had a great experience getting into a 2017 silverado. Would definitely work with him again in the furture
Had the BEST service with Ray Chevrolet!! Thank you to T.J Burk for outstanding customer service. Got to my car in a timely manner, explained everything to me and answered any questions I had without hesitation. I did not even buy my car at Ray and really appreciate the hospitality given to me. I know where my next purchase will be from. Definately recommend them to anyone.
Awesome experience buying a truck from Ray Chevrolet. Highly suggest asking for Tyler, he made the process very easy. Guys over there are super transparent with pricing and you can count on nothing being hidden in their numbers.
Bought a car from Ruperto Ayala. He was very helpful and answered any questions I had. Thank you for the great service!
Great sales representative from Tyler DoyleNice guy knows what he talking about.
I just bought a 2021 Silverado Trail Boss from Ray Chevrolet. The customer service was top notch! Justin was awesome, was able to answer any questions I had and even came in on his off day to assist me with my purchase! I couldn’t be happier with my truck, and will definitely return for any of my families vehicle needs.
Paul from Rays sold me a used car and we had the best experience with him! It was a quick and seem less process! Very cordial guy! Everyone at the place was helpful and personable!
Love Hugo and John! They are always amazing and make me feel as a part of the family.
I got my new Silvarado today from Ray Chrvy in Fox Lake. IL. My salesmen Alex Connolly and Oliver were fantistic, we need more caring people like these two to make car buying a breeze. Thanks again.
Went with my brother Monday afternoon and was really impressed on how his salesman Tyler was with him, he was really attentive to his questions and mine also. Thank you, Tyler, for helping out my brother get his dream car, definitely coming back myself to get that Challenger!!!
I’ve been a Chevy customer for over 10 years. I have been to other Chevy dealerships and never had an experience this amazing. I will recommend this dealership to everyone! Ray himself, Oliver, and Hugo went out of their way to obtain my preferred vehicle (even in a Covid pandemic and GM car shortage) and made the deal seamless and haggle free. The dealership was clean, neat, and organized. I’ve been to ones where the employees are outside smoking and this one did not have that vibe at all. It actually felt refreshing. I was able to see that the other salesmen working with customers were just as kind and caring. Other Customers seemed in good spirits. The car detail crew were smiling - quick to help and washed and polished my car once the deal was made. Hugo was very detail oriented getting the last of the sticker residue off the windows and put on my tags quickly. He helped me set up Onstar and SiriusXM and offered to help go through the electronic features. I RARELY do reviews but I wanted to do one for Ray’s Chevrolet because I truly felt like they cared and took the extra time to be certain I was happy. Oliver did most of my deal ahead of time and it made it so simple. Thanks to you all- and to Ray if you are reading this- it shows how well you take care of your employees be proud of them! Thank you very much!
Gabe and Ray Chevrolet made buying our new-to-us car super easy. The experience was relaxed and even fun. He knew his stuff and answered all of our questions. It was a very low-pressure buying experience, and we’re leaving very happy.
I came in today looking for a vehicle Tyler helped me. I was picking between two different vehicles. Tyler helped me. Was very nice, brought out both vehicles. Let me look at them, gave me good information about both of them. I picked the one I wanted, I got to test drive it. Very nice person
I was super happy looking for a car at Ray Chevrolet fox lake thanks to the amazing work Gio did!
Thank you Tony Jensen. I have been looking for a new truck for the past few months. I called Tony to see what he had available in my price range and options. Not being local, Tony took the time to research and take pictures of what I would be interested in. Once I decided on what I wanted, he put me through the next phase of purchasing online. A week later I made the trek from Joliet to Ray Chevrolet to take delivery. The process was smooth and easy with all the employees involved. Thanks again Tony, you have another satisfied customer.
Working with Gabe was great! Very honest, upfront, and laid back. Made the buying process very easy. He worked with his finance department to get me exactly where I wanted to be.
Alex Connolly was a great help in purchasing a car for my son. If you need to purchase a car go see Alex.
I had a great experience, my salesperson Tim Roberts worked with me throughout every step of the buying process. I got a really good deal. I would definitely recommend this place to buy a car because the next time Im in the market for a car theyll be 1st on my list.
Alex Connolly really came through for me and my wife helped us walk out with a truck for myself and a suv for her! Definitely will see him again if I’m buying anything else
Paul provided freindly, helpful service. He was knowledgeable about vehicle, answered questions we had, and offered suggestions for vehicle use as well. Would definitely purchase from Paul again.
Gabe was absolutely amazing, I have never bought any truck so fast, he’s fast, quick to the point and gets you the best deal !! Hats off to Gabe Thank you
3 times wasnt the charm... Saw Tony Jensen, just want to know why he feels he has to make you wait 8 hours to lead you on! Wont be back. Have better things to do with my time. His strategy is gather all your personal information, make you wait till the hair turns Grey on your head... still never show you a vehicle nor test drive one. Pushes for LARGE down payment and high interest rates, large ticket price on vehicle because he says its because shortages on vehicles! Strongly recommend... Move on to a better dealership...
George Zakrzewski is great! Hes easy to work with, fun, and knowledgeable. He is 1 hour 30 minutes from us but Ill never go anywhere else for a vehicle. Ray you have a great guy on your team!
Jose skillfully ordered the part I needed and gave me shipping options. 5 stars
The best auto service dealership around! They care about our safety and the integrity of our vehicle. You may do some of this work yourself but it wont measure up to their standards of service. Great people!
Excellent service very friendly couldn’t ask for better
Friendly, efficient service. Ray Chevrolet is very good at communicating the details of work that is being done to your car - very refreshing!