All around great people great atmosphere awesome mechanic great people not trying to take your money out your pockets I recommend them 5 stars

Great service, friendly service reps.

Awesome. Quick. Friendly staff.

Had a hard time finding parts they called to tell us were in luckily my husband saved voice message

Liz is great to customers. Im always well taken care of when i go there. Which isnt often, because I dont drive a Ford. 🤣

Since purchasing my vehicle from Rays I do not take it anywhere else to be serviced. I have had my SUV for almost 3 years and love the service Ray has provided, therefore.. i truly recommend Rays. Thank You! Vinalee Vann

Everyone here is amazingly nice. They kept me informed with whats going on the car with accessories being installed on the car. They even worked around my schedule and made it work out very well. Keep up the good work there guys!!!

So I purchased two cars on black Friday 2018 - Nov of 2019 I had to bring my 15 Impala into service for check engine lite on - shop provided me a rental, shop then let me know the part my vehicle needed was on back order, well here I am 5+ months later and still part on back order - so i contact dealer to possible work a trade in - they tell me my 15 impala is only worth 3000.00 because its not running ~~ HA the book value for my impala is well over 8900.00 - shop offers me 3K ? why they say because its not running -- well its under warranty right - yes --offering me 5K less than vehicle is worth - rip off - shop also damaged my vehicle in the time its been there (damaged rear bumper) --at this point Ive contacted Chevrolet with my compliant -- RAY CHEVY IS ONLY LOOKING TO MAKE $$ they do not care about the issues of having my vehicle wrapped up 5++ months - Ray chevrolet has been able to bill GM every month for the loaner they have me in - yet another money maker for them -- Ive purchased 5-6 cars from them over past 20 years - NEVER AGAIN - stay away from this dealership - SNAKES !!

Good service team. You have to be cautious cause frequently services on the invoice are not done. Also minor services are not mentioned or offered unless you request them.

Helpful, friendly, do their job well.

I went in early one morning and from the second I got there to second I left I had absolutely amazing service. Everyone was very friendly and answered all of my questions without hesitation. Definitely will go back.

I own an old Suzuki, the brand has been out of the US market since 2012. There is very few places that keep working on Suzuki cars. And Ray Chevrolet is not only one of them, but also the best of them by any standard. They provide loaner car because Suzuki parts usually take longer time to order, and they still give me reasonable price even though they know I dont have other place to go.I am satisfied and will recommend their service.

All good

The service center has been great. They are very attentive and do a good job of keeping you informed of progress. There is a nice lounge with TV, WiFi and coffee. Loaners are available and my car is always spotless when I get it back.

Great service very informative

Mark B and Chris have been such a great help getting my car taken care of. They both went above and beyond get my car back as quick as they could. great customer service!

This place is great! The owners are very professional. Love coming here!

Always top notch service.

Best mechanics I have ever dealt with. Very reliable. Not many place like this in the world anymore. Recommended!

Good service but... I had a coupon for money off an oil change. Guy says oh I can do better. Ends up giving me a rebate for a 15 dollar visa card that no one would take. Finally got it used. What a hassle. Could have had money off. Seriously was angry.

Awesome guys. Very knowledgeable. Went to have a blow off valve installed and oil changed and was in and out in no time. Very satisfied.

Second visit, even nicer than the first. The people are polite, the facility is clean and organized, our salesperson, Ryan Golden, was everything you could ask for and more. Will be a loyal customer thanks to him.

Justin wiesenmayer was such a big help, I would highly recommend asking for him at on the chevy side of ray!

Very good service. Had my battery in stock and they were very friendly and helpful.

Awesome! Liz and her team is amazing!!

Love this place. Cant say enough about my service advisor, Kyle. He always goes the extra mile. Great job Kyle, you are the main reason I keep coming back

Went in for a new Silverado lease. Traded in my old one with Sean Runions. It was an easy buying experience. They made everything simple. I will be leasing all of my future vehicles from them.

Big fan of the cashier, Lisa. She is always friendly and takes the time to make my experience as pain less as possible. Cause spending money is never easy and Rays frontline staff is phenomenal! Thanks Ray!!

My cars go nowhere else!!! They genuinely care and are very helpful. Ask for Louis in service!

Basic service is great, i would say fantastic, however like many other sometime they tell u u need this replaced or that and in fact u dont, i usually skip all of the add ons

Always great service. Rob Chavez is very cordial and gets our vehicle in and serviced right away.

They have always taken great care of my vehicle.

I had to have a wheel alignment on my 2014 GMC 3500 Denali. I was greeted by service advisor Shelly Berg. I had a couple of questions about my truck. Shelly was not sure of the answer since my truck has a diesel engine, but another service advisor John Geary was walking by. He heard the question and stopped to answer my few questions on the diesel engine. My truck was brought into the shop to begin the work. I was shown to the waiting room. The waiting room had comfortable furniture, a large screen TV, 2 desktop computers, Wi-Fi hotspot access, coffee, water. There were some minor issues brought to my attention. Those issues were addressed. Shelley and Liz F. Were able to apply some discounts to my total bill. All in all I would use Ray Chevrolet again to address any concerns with my truck.

One of the better Chevy dealers around. Only place Ill bring mine. Louis in service is great.

Best car buying and service experience, EVER!!! Next car purchase will be at a a Ray dealership and I live in Chicago.

I always use there service center cause they are very honest and quick with repairs.

This service department is great. All questions answered. Service on my vehicle is always perfect

Rob in service is awesome . Always helps me get everything i need

They take care of their customers. Best service in the area.

Free popcorn and nice peeps while u wait.

My appointment was scheduled for tuesday talked to them tuesdsy night to get an update...was told my car hadnt even been brought in yet...wasnt in til wednesday picked up thursday night. Staff is friendly and place is clean

When driving home from work, all types of warning lights appeared on the dash board. I called Ray Chevrolet to schedule a service appointment. I was close enough for an oil change, so I had asked for an Oil Change and a tire rotation. I dropped my car off on Friday night. I was called by Luis when my car was done. He stated that a wiring harness and the valve cover was replaced under warranty and the tire rotation/oil change was complete. I could pick up my car at any time. I picked up my car on Saturday evening and there was no problems. On my drive to work on Monday morning, when I had just pulled into the parking lot at work and a warning message comes on telling me that there was low oil pressure and to stop the engine. I turned off the engine and coasted into a parking space. I called the Service department shortly after 7:00 am to speak with Luis, my Service Coordinator, but he was scheduled to start later in the morning. I spoke to Liz Frohling, the Service Department Manager, and explained the situation to her. She said to check the oil level using the dip stick and call her back. During my next break, I checked the dip stick and it was bone dry. I looked under my car and noticed a nice sized puddle under my car, there was also signs of oil all over the engine compartment. I called the service department and was able to talk to Luis. He scheduled for a tow truck to pick up the car at my work and told me that I could catch a ride with the driver back to the dealership, if I wanted. When the tow truck arrived, he had my car on the bed of the truck in no time and we were driving back to Fox Lake. I work in Rockford and would have been stranded if I did not catch a ride with him. Once I got to the dealership, Luis had arranged for a free loaner car for me to use while my car was being looked at and repaired. Liz Frohling stopped by when I was talking with Luis and expressed great concern about the situation. The next day, Luis calls me and explains that when the valve cover was being replaced the mechanic did not torque all of the bolts and this caused a leak path for the oil. The engine was checked over for damage and the cover was resealed. The engine compartment was degreased and washed down. My car was also detailed inside and out. Thank you Ray Chevrolet for taking responsibility for the mistake and making it right! I have been using several dealership service departments for my repairs, based on where and what I am doing, but I think that I will be using Ray Chevrolet for all my future repair work.

So far they seem very nice and honest.

Went there looking for a truck and found a very nice LTZ Silverado. I instantly fell in love with it, awesome truck. thanks, Sean Runions. I will be back again for my next one. And luis rivera will get all my service work.

We wont yo anywhere else to service our truck. Everyone at Ray is great.

We were greeted immediately were very helpful

Excellent Customer Service!

Always Great Service!

Kyle was very helpful.

Great helpful staff.

Ok

Everything you want in a dealership

In and out

Management needs to be retrained

Friendly service trust and above all tranquility that they offer excellent service and I can continue to drive without worrying. My car, my pocket and I are grateful .. Service, kindness, trust and above all tranquility that they offer an excellent service and I can continue to drive without worrying. My car, my pocket and I are grateful

Well

They dont have the parts on time