Went to Boston Bed because we wanted a locally manufactured mattress, without the huge markups of traditional mattress stores. Boston Bed did not disappoint - my wife and I narrowed our selection down to a few mattresses on our first visit, gave ourselves a few weeks to think on it and make sure it was what we wanted. Our new mattress has been great, and we are very happy with it!
Owner is an absolute sweetheart. Genuine and professional
The man that worked there was very nice to us and helped us with what we wanted to buy and they have very good prices and variety of items
We recently purchased our mattress after a very helpful shopping trip with Barry. He gave us all the info we needed then let us spend as much time as we wanted trying different things out. He wasnt pushy and he gave us space while still being readily available to answer questions.
I purchased a mattress with the help of one of the staff members named Barry at the store in Framingham. He was extremely friendly, and knowledgeable about the business - proving quite helpful with my final decision on purchasing or not. He provided all of the information (warranties, product description, and more) on the spot - making the purchase extremely easy. Just like most reviews for the Boston Bed Company, I will emphasize the great customer service you will experience along with a nice variety of mattresses, bed-frames, etc.I would recommend going to the Framingham location, and any other location after my experience there.Thanks Barry!
They had a decent selection of futon mattresses and we did purchase one. However the salesperson was not particularly helpful even though we were the only ones in the store. It was also our second trip to the store after the first time we went during the hours they stated they were open but the store was locked when we arrived.
Finally a mattress store, with their own mattresses. They didnt try and sell me up to a more expensive brand, or talk me into the newest fad/technology in mattresses. I was able to try every mattress, get recommendations for my back issues and make my own final decision. All the mattresses were better priced than even the discount stores but far better quality. Never did I feel any pressure to make a quick decision, or their decision. For every future mattress purchase I will be back at Boston Bed Company. No gimmicks, no up sells, no in your face sales people. Instead you can find a pleasant place to rest your feet and head while you take your own time to decide the mattress that best suits you!!!
Great experience. Purchased a Queen mattress and a platform bed. Couldnt be happier. Great people great value.
I bought a daybed at least five months ago. (I think I went to the rte 9 Framingham store in March.) I got it with the drawers and mattress. So I spent a good amount of money.When they delivered it the head board and a drawer were cracked. It took them a month almost 2 to come back. When they came to replace the head board the had the wrong drawer. I have been calling and getting excuses. The Manager / owner Andrew said he would bring it over he only lives in Natick.He is full of excuses. it wasnt on that shipment. (I guess they are shipped from another country) Is one of many.I have left messages been promised call backs.Here it is the end of August and I still cant use my drawer. I have will not stop and go away. Just fix the drawer. . Its time you called me and fixed it. I didnt want to write this but I am done playing.Any store is better than this store...
Great service and selection. By far the best value on mattresses in Boston Period
ALL I CAN SAY IS WOW! AFTER SPENDING A SATURDAY SHOPPING ON RT 9 FOR A GOOD MATTRESS @ A FAIR PRICE WE FOUND MORE THEN ENOUGH @ BOSTON BED CO. WAS IT THE NICE LADY MARIA WHO HELPED US OR THE FACT THAT THEY MAKE ALL THERE MATTRESSES RIGHT HERE IN MASS? NO PREASURE LIKE THE BIG CHAIN MATTRESS STORES & NO PHONY PRICING! 2 DAYS LATER THE MATTRESS WAS DELIVERED ON TIME & WE HAVE BEEN SLEEPING GREAT SINCE. CLEAN STORE, CLEAN PRODUCT & CLEAN PRICING NOT LIKE THE CREEPY SLEEPY STORES DOWN THE ROAD. LOOK AROUND FIRST & YOU WILL SEE FOR YOUR SELF WHY BOSTON BED HAS THE BEST VALUES AROUND!!! I NEVER KNEW ABOUT THEM BUT THEYVE BEEN AROUND FOR MORE THEN 30 YEARS & WEVE TOLD ALL OUR NEIGHBORS ABOUT THIS PLACE. DO YOUR BACK A FAVOR & GIVE YOUR POCKET BOOK A BREAK TOO...WAY TO GO BOSTON BED, SHOP LOCAL THINK GLOBAL IS WHAT BOSTON BED IS ALL ABOUT...WE WILL BE BACK NEXT TIME WE NEED A MATTRESS THATS FOR SURE....AND THANKS MARIA:)
It a place that caters to all ur bedding need with a reasonable price
Friendly helpful staff, not pushy at all. Thanks Barry!
Horrible bed frame. It broke within 6 months of purchase.
It was great