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VIP Tires & Service
752 Worcester Rd, Framingham, MA 01701, United States
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VIP Tires & Service
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Sr
Review №1

Excellent service and great value. My Corolla was showing low tire pressure warning. I took it to VIP Tires & Service. They did free multi-point inspection for my car and set the tire pressure free off charge. I think it was Tony who assisted me. He explained the car condition well and guided me with when it would need any further services.I had also replaced my car battery with them once and they got me the best price available.I highly recommend VIP.

We
Review №2

Outstanding Customer Service!!! Anthony and his staff at the Framingham shop were very courteous and professional. I needed an urgent repair on a Sunday and they were able to accommodate my schedule. The repair was completed before the end of the day and the pricing was as quoted as well as a great value. Will definitely be recommending to friends.

Ma
Review №3

Would highly recommend. Had a flat repaired here and they had it back to me in under an hour. And it was a reasonable price for the repair.

Ti
Review №4

Great Service! Quotes and price match. Knowledgeable staff! Great tire selection for every budget!

Bo
Review №5

I am super pleased with the service I received and the professional staff that helped me. I had an oil change on my Ford Focus that was done very fast and proper. It is nice having VIP close to where I live in Framingham, and I would recommend to a friend.

Je
Review №6

I was at Rochester N.H VIP yesterday As always Dallas and David were amazing today Im in Framingham at VIP getting my daughter in-law car worked on and I must say Larry and Tony were just as great Love VIP wouldnt take my cars anywhere cus else!!!

Ma
Review №7

I am completely disappointed and frustrated with my experience with VIP Tires. I got my front breaks changed and they didnt put everything back the way it was supposed to which caused some scorching to my rotor. I took it to someone else and they verified. I got this service done on Fathers Day. They completely ruined the day for me. I had driven an hour away to my Fathers house. It caused an insane loud noise and a whistle noise as well. It was embarrassing. I pay a good amount of money to get my breaks fixed and this is what I get? More headache and worries?Mind you, when I went back for them to fix the issue the manager barely explained what the issue was for me. I dont know if it was because I was a female and he simply thought I wouldnt care or understand but it was insulting. They didnt even apologize. This was completely unacceptable. I am very disappointed!!!! And frustrated!!!!If anyone wants I have videos from their work. Its attached. I am not sure it will let you see it since it is videos. In the video you are able to hear how loud the noise was. So, you can understand how worried sick I was. I had to drive 2 hours with my car like that. Since my windows were closed I didnt hear it at first while driving to see my father on Fathers Day. I wouldve turned back but it was too late. They wouldve ruined my day even more.If you cant watch the video through here I can e-mail it to you. My e-mail is:[email protected] would give ZERO stars if it would let me. I had to give 1 star. The technician was Randy Delgado!Mariana.

ch
Review №8

A good alternative to going to the dealership. Prices are good. Mechanics are good. Anthony OConnor at the front was very helpful and easy to talk to. Defiantly made the experience alot better than most other places Ive tried. I will be back

RO
Review №9

I highly recommend this tire shop. They are professionals. They work fast and for a great value. Thanks VIP!

sh
Review №10

Arrive at VIP at Framingham, MA it took over 3+ hours to repair my front brakes and refused to give me a discount for the inconvenience. If you need brakes anything done to your vehicle from them please take your service elsewhere.

sa
Review №11

Good and Professional service. Honest prices. Will go back again if i need the tires on my car replaced or fixed .

Al
Review №12

They did a great job on my car. And Anthony O’Connor gave me a 5-star treatment. They also changed 4 non-good bolts for free.After their service, driving experience was much better. No problems after their service.

Ch
Review №13

Always good quick service. Anthony OConnor at the front was especially helpful and very honest in what needed and did not need to be fixed. Will return for service

Pa
Review №14

Great service, professional staff. Ordered my tire and had it in store in a day and a half. Tire change was quick and easy and reasonably priced. Will definitely return to them for future auto needs.

F
Review №15

Lawrence and Tony and another one of their colleagues took great care of me when I got a flat on my way from Boston to NYC. Great service. They treat people the way they would want to be treated!!

Ca
Review №16

Excellent and friendly service. They notified me of what needed to be done before doing it and left the vehicle clean and as I had it before arriving.

Ma
Review №17

It is a pleasure getting my oil changed here ! Service Managers Anthony OConnor and Corey Boylen are always very friendly and courteous.I would recommend any of their services !

pa
Review №18

Oil and rotation before a big trip. All fine. Friendly staff . Pulled me into garage to explain work that should be done ; rotor replacement. I was aware of the work needed before brought in but nice to know they noticed too.

Ca
Review №19

The service was great and fast, The prices were good too. I love the clean new business and the personal touch from the staff. Thank you

Jo
Review №20

My wife and I love coming here! They are reliable, well priced, and taking proper covid precautions. Keep coming back for our car needs and trust them. They are the real deal.

To
Review №21

Very good service!

ar
Review №22

Very professional and friendly team!I recently had to change the tires there.The guys did very good and professional work.Plus, they offer free multipoint inspection, which is very helpful.Also, coffee and the internet available during the waiting time.Definitely will use VIP service in the future!

Ma
Review №23

Lawrence and Tony were awesomeHandling my rear view mirrorI suggest anyone who wants qualityNot pricey and professional service to go to vip in framinghamMary

Ri
Review №24

I recently had an oil change at this location and I cant say enough about the professionalism of the manager and his technicians. They were very courteous and went out of their way to ensure the utmost care toward my vehicle. I highly recommend this location to anyone.

Al
Review №25

I had the pleasure of getting a wheel alignment at VIP Tires & Service located at 3 Coes Square in Worcester, Massachusetts. I consider this location to be the best in New England. I highly recommend that you get your vehicle serviced here.

st
Review №26

Fantastic experience. I scheduled my oil change online and received my confirmation. When I arrived Anthony and the guys were awesome. I hate getting my oil changed because of the upselling that so many places do. There was absolutely no upselling at VIP. They were professional and very informative when I asked about new tires. I will absolutely go back,

Ca
Review №27

I went this last SUN to get a new tire. Anthony managed my request flawlessly and had my car ready to go within a short couple of hours.I was glad they were operational on a Sunday. Love the location, great service. Sorry Sullivan, Im a VIP from now on!

si
Review №28

My visit with VIP was for an oil change. I work in the area and wanted to come in during my lunch break to get the job done. I called several businesses in the area for quotes and VIP had the best deal. The wait time for the oil change ended up being longer than expected so one of the technicians was kind enough to service me back to my office!! This was last year 2019...my review is a little late! I’ve been back since to get new break pads- again, best deal in the area. Thank you for your services!!

Ni
Review №29

Went in to check a slow leak in a tire; they replaced the plug but didnt thread it properly and had to have it replaced again by my regular mechanic. Didnt bother going back to make them fix it because claiming to be tire specialists yet not being capable of properly replacing a plug ruined all confidence I may have had in their mechanical aptitude.Edit: They have since refunded the botched repair job and have offered a free oil change. They will at least stand by a commitment to customer support, which is noble and appreciated.

Ma
Review №30

Anthony was very helpful, I will be going back here for all my auto needs.

Ch
Review №31

Went out of their way to get 4 tires on my car at the price I was told. Only complaint...need more light when dropping off car the night before. Very convenient to have a drop box but couldnt see much.

Mi
Review №32

Awesome service and excellent work. I plan on coming here to get any of my future car repairs. Plus the staff is very friendly and they have great prices.

Gl
Review №33

I have purchased tires here they had the best pricing in the area. they were very professional and completed the job quickly I have since been back to have a tire repaired due to a screw i picked up some place, for no charge because I purchased the tires there. They also rotated them for me for no charge as well, when I came in for an oil change I schedule the work online it was simple to do. The service techs are all very professional and do excellent work. I have found my new go to repair shop. these guys do great work at a fair price.

An
Review №34

The VIP tire shop in framingham is amazing, the customer service I got from Anthony was more than amazing. They spent there time on the car and also at a fast pace. I would definitely recommend a friend.

Er
Review №35

Great place very professional friendly people clean and reasonable prices ..Great work...thank you and see you again soon. Worcester store..

Ke
Review №36

Great place. Good deal. Nice people.

Ta
Review №37

They installed a set of new tires quickly and efficiently.The multipoint vehicle inspection alerted me to a problem and they gave me a lot of great information on my vehicle!Anthony Oconnor helped me with everything and was a pleasure to work with. Id highly recommend this establishment.

Ol
Review №38

Quick services, honest, straight forward, professional and clean. Customer service was top notch. I had the pleasure of dealing with Corey who was great.

Ch
Review №39

It was a smooth experience with VIP Tires. I heard a noise coming from my wheel and did a personal inspection. I saw a line/scrape on the rotar. So, I went to get a expert opinion.Day 1: Inspection done in less than 30 mins, was given clear walkthrough of the things that needs a change and greasing. Was recommended to change the rotars and breaks for all the 4 wheels. I was also given a written quote (it was really very competitive quote) I scheduled an appointment for Day 3.Day 2: I visited Honda service center for the second opinion - Honda service center also recommended to change the rotars and breaks for rear and resurface rotars would suffice for the front. I also reached out to other stores for a quoteDay 3: Since the quote was competitive, I went a head with the service - change of all the rotars and breaks. In fact, they gave a complimentary break fluid change.It was smooth and pleasant experience with VIP tires. For sure, I will have my future services with them and recommend them.

Me
Review №40

I bought 4 tires from here and roughly 4 weeks after my purchase I was having an issue with the right rear tire where there pressure was very low. I brought my car into VIP the very next day. The customer service was excellent and they had no trouble fitting me in. They looked at my tire and found that there was a screw in it. The fixed it quickly and for free. I will definitely be coming back here for all my automotive needs.

Da
Review №41

This shop fixed an issue that another VIP Tire got way off. One of the best shops out there! Thanks Mike for taking care of customers they way they should be!! Don’t waste your time or money going anywhere else!!

Bi
Review №42

Have been here twice for oil changes, brakes and other routine maintenance. I am very impressed with this shop. Everyone is friendly, shop and waiting area is clean and great they have great communication. Looks like my new shop. Looks like I have found my new shop!

Li
Review №43

Great service and communication!

Fr
Review №44

I received a promotion email from VIP, and found they were close to where I live. I therefore followed the instruction and scheduled an oil change online. The website is very easy to use. I then received their confirmation email. When I went to VIP for oil change, they were very friendly and professionally. They got my car’s oil changed, and explained to me the potential issue about my car I need to know. Several months later, I got VIP changed tires. They did a great job!

Li
Review №45

Routine tire rotation and oil change. They took the time to explain car details and smooth, quick process. Affordable! Also, while there they were extremely fair and courteous to another couple who came and actually ended up not needing work done. Going back in a heartbeat! Great addition to our town.

Ro
Review №46

I live very close to VIP and saw the excellent reviews so I brought my car for an oil change and some 100K miles preventative maintenance. Mike was very friendly and professional. They checked my car first and showed me my different fluids vs. what they should look like. He was realistic about what needed to be done vs. what looked fine. We were able to customize one of the tune up packages to what I needed / didnt need. Total price seemed very reasonable for the amount of work they did and they give you an itemized receipt. Nice waiting room while they are working on your car. Mike even wiped off a mechanics fingerprints off my car before I left. Excellent experience and service at VIP!

Ma
Review №47

For the 1st time I tried VIP auto and they were so friendly. I went in for an oil change and they went above and beyond, great customer service. One thing I really loved about them is they truly care for the maintenance in your car. They helped me to understand the basics of the car and what I need to do to continue to maintain it.

Fr
Review №48

Went to get my car serviced and they were very professional! They identified what my car needed to run more smoothly and the experience was great! They didnt take too long and I was in and out in great time! Highly recommend these guys!

No
Review №49

Originally a Midas place, they still keep the same good people. It took two visits to fix a belt related noise in my Civic but it was a problem with the parts provider than their competence. I will always visit them for my regular oil changes.

Ha
Review №50

I called for 2 weeks to see if the tires they had ordered for my car was in stock yet and all I kept getting was “Oh ummm who’s this again? Well your tires are coming from New Hampshire so we will give you a call when they are in stock”. So I waited and waited for a call from this place (I needed new tires bad) and they never seemed to call back. So once again I called them back asking if the tires where there and they said “UMM who’s this again? Well your tires are coming from Maine we will call you on Friday”. This place is a freakin joke!! First my tires are in New Hampshire then my tires are in Maine! They are really nice on the phone but very unprofessional when it comes to keeping appointments or calling there potential customers back.I WILL NEVER TRUST MY CAR WITH THIS PLACE!! I’d rather spend $1000 on tires at decent place that remembers to call there customers back!!

Br
Review №51

VIP was great with my oil change a couple months ago. They were quick and efficient. My cigarette light fuse also blew, they ended up needing to get a small piece to fix it. They called someone up and were able to get that piece in quickly and kept me posted on its arrival and it being fixed. Staff is very friendly. Definitely recommend!

Ka
Review №52

Christmas night my alternator failed while driving on route 9. I was able to coast into VIP Tires and Service parking lot. I left a note w my key in their drop box. They had envelopes within a weatherproof box so it was easy. When I called the next day they were working in it, flexible with pick up time according to my schedule. Took credit card by phone so my son could pick it up for me. They noted an issue which will need attention in the near future. Thank you VIP for a seamless experience.

Ni
Review №53

Every time I go here I get amazing service! They are very nice and try to work with you the best they can. I love how they do a full check up on my car for free whenever I get an oil change!

He
Review №54

I had to get my car tires changed and the service was quick and fairly priced. I just had to be there for less than hour. I would definitely go there again for any kind of car repair.I would definitely recommend this place.

An
Review №55

I had a slow leak in one of my tires and needed a patch. Originally went to Firestone where they told me the wait would be 1-2 hours and even after making an appointment, they couldnt guarantee it wouldnt take hours to fix (they basically wanted me to shell out for a new tire right then and there). So, I went to VIP Tires instead and Im glad that I did. All it took was a quick phone call, made an appointment, and when I arrived it didnt take more than 15 minutes. Tire is now good as new and done affordably. Very good service overall.

El
Review №56

I called at first to inquire about tires and if they would price match. The sales person said it would be best if I went by and saw what they had. I showed up and was given excellent honest service. When I asked for the best pricing the sales person worked hard to find any discount to help me out. I was able to get 4 new tires in under two hours time. I had friendly honest service and was very happy with the work and new tires. I plan on returning!

Al
Review №57

Super helpful and quick! Definitely will go here next time I need my oil changed. Very convenient prices compared to competitors and I also got to bring my own oil! Highly recommend!

An
Review №58

I’ve been coming here since they opened. They’re really good and quick. Also their services are inexpensive. They have Great customer service as well.

Th
Review №59

I made an appointment to have my front brakes replaced. They were ready for me and did an excellent job in a timely manner. Very impressed by their professional approach. I’ve also bought tires there with the same results. I’ll be back for sure!!!

Da
Review №60

The service was good. It was done within the proper waiting time. I think the sale of buy 3 tires and get one free slightly helped within my budget because tires can be so expensive. I would recommend VIP Tires & Service to someone who may be in the market for new tires.

Ca
Review №61

Quick, efficient, and friendly! Their prices were good too! I wont go anywhere else now to get my oil changed! They get things done quickly, but make sure its done right.

Mo
Review №62

Great Service for a great price. Very Professional Service staff and on time service. Nice and clean waiting area with free coffee for customers. Close to our home and highly recommended.

Jo
Review №63

I came in for an oil change and they were very quick and polite. The oil change was relatively inexpensive. I have had oil pans broken by going to lesser garages in the past and I highly recommend you use VIP to work on your vehicle.

Ka
Review №64

Quick service and extremely helpful staff! I went in with no appointment on a Saturday and they were able to fit me in and I had my car back before they closed for the day! They communicated with me every step of the way during the repairs and were fair with the prices they quoted me for the work. Will definitely be going back for the tires I so desperately need and other routine maintenance work.

Pe
Review №65

First time using VIP and was very impressed with the service and tires.It was done with an hour while I waited, not many places will do that. Mike and his team did an awesome job. Now VIP will be my go to place for servicing my car.Hats off to Mike and his team.

Jo
Review №66

Recently went to VIP for a tire fix, alignment, rotation, and balance. Associates were personable, articulate, and professional. The venue was modern and up to date. Service was prompt and landed under estimate. Would highly recommend and will be bringing my other cars to be serviced.

Mi
Review №67

First time here, explained to Mike that I needed a new tire, ... not only did he provide my excellent customer service.... he checked my car he explained what I needed, never up sold me .... my car feels brand new, I will definitely be coming back to fix the my other repairs based on the service he provided.... I can go anywhere... there are places all over Massachusetts.... this location was definitely a perfect experience for me.Thank you Mike for assisting me today!

ro
Review №68

Went in for a change of Serpentine belt. Mike and his team was super fast. They were very courteous and respectful. The did a good job. I will again go there for my next service

Ga
Review №69

Im on the road a lot, and Ive had 3 flats in the last 6 months. VIP gets me in and out quick, the guys are friendly and as a former tire guy I know they are being honest with me when a repair will do or when I need a new one. Additional services are offered when I come in for oil but there is no pressure from the guys - just info. Great local place in Framingham - definitely check them out.

Fr
Review №70

I got my new cars first oil change at VIP. They were quick, reasonably priced, and did a great job. Clean facility and nice people. My car has a new friend!

Ak
Review №71

Always provided professional and excellent service. Great location just right on route 9 so easy access, they provide the fast services even if you don’t have an advanced reservation. Will be back to use their service again and again! Highly recommend!

Je
Review №72

I had an appointment set up at another shop which was a good deal, to have my rear bearing replaced. Most shops and dealerships try to flat rate the job along with other things they point out that need to be replaced, but probably dont. Anyway, I had VIP recommended to me by a friend that had service done there in the past. After speaking to Corey and Mike, I agreed to have my service done here. They were very knowledgable and extremely friendly and the shop did a great job. They saved me over $50 which is a huge savings in my book. I will definitely use them again in the future!!

Be
Review №73

Had a flat tire that needed immediate repair. Went to VIP in Framingham and was very impressed with the whole experience. Mike seemed very knowledgeable and helpful. Was willing to have someone drive me home, but I decided to wait. Wait time was what would be expected for tires and an oil change. Would recommend VIP to my friends.

je
Review №74

One of the best Motor Service centers. I had gone to change the Brake pads and Rotors and they have done a very good Job . The service cost is also the best price compared to any service centers near by .Very Friendly and professional. Thanks

St
Review №75

Woke up on a Saturday morning to find my tire completely flat due to a screw. I had multiple kids sports and errands to get to and figured it would be such a headache. I called VIP and was pleasantly surprised at their flexibility. Mike told me to come in whenever was convenient. I showed up, they took my car right in and were done in under 30 minutes. On top of that, the price was right! It was not the headache I expected at all! I’m so glad to know they’re right down the road if I need them!

Pa
Review №76

Awesome service. Ordered my oddball sized tires and had them delivered same day. They were ready and waiting ahead of their scheduled time and even upgraded my tires at no extra charge. Great bunch of people.

Ch
Review №77

Ive been coming here since it was Midas, and I cant go to any other place. The prices are unbeatable, and the people are exceptional. Mike has always been super friendly and this past visit he showed me 2 different filters that were damn near shredded and he replaced them with brand new ones and installed them for $30. 11/10 would recommend.

Fr
Review №78

Good customer service fair prices and very fast

jo
Review №79

Mike and Corey are very knowledgeable and highly professional. They are friendly and welcoming. I’ve been going to my local mechanic for years, but the past 6months this store has earned my business

Lo
Review №80

Great service. Everybody was courteous and helpful.Did the job in a timely manner unlike places Ive been before . Im all in with these guys.

Lu
Review №81

Figured I would give the new place a shot. Went in for an Oil Change. The staff was very nice. The Manager brought me back for the whole you could use a new air filter spiel that literally every lube place on the planet uses and I figured I hadnt changed it in 30k miles anyway so I might as well. When I got the truck back I had to reset the computer to clear the change oil message myself because it had not been done during servicing. I get home and since I dont trust anyone working on my vehicles I popped the hood and immediately got a strong smell of antifreeze. I looked and saw antifreeze sprayed all over the right-side of the engine compartment. I then noticed the radiator cap had been put on crooked so that it couldnt seal and that was causing the coolant to spray out once pressure built up. Im figuring that the tech put it back on incorrectly when topping off fluids (not sure why the radiator cap was removed in the first place, topping off the coolant in my truck should be done in the reservoir, theres a special dipstick for it). I also noticed that when they changed the air filter, the tech didnt make sure that the air box was fully seated so the intake wasnt sealed closed and I was missing one of the clips on the air box. The air box wasnt a huge deal (missing clip is a bit frustrating) and maybe would have eventually thrown a code, but if I hadnt checked and found the radiator cap off and took my truck out to the Berkshires after I got out of work I would have had a bad time at 2am on the Pike somewhere.

Ch
Review №82

I had an oil change on 5/16. Cory was very friendly and courteous. The waiting area is comfortable. I am bringing my car back today to get new tires. I definitely recommend this place and not just because they are supporting Framingham public school with their $10 oil change promotion though I think that is very commendable!

Ma
Review №83

Mike, the service manager was well experienced in auto care, by explaining to me the various types of oil changes at VIP depending on the age of the car and personal preference. I also left with a vehicle analysis summary and told of any work that should be performed in the future.

Cr
Review №84

Great work and friendly service

Me
Review №85

I had a coupon for a $10 oil change at VIP in Framingham MA. I took my car there this morning and they took me right away. The representative was very courteous and professional and I only waited 10 minutes. When I went to pay the bill it was actually only $10 with no extra hidden fees! I will be using VIP services from now on.

Je
Review №86

Very friendly staff. Their service is great and fast. I was able to call and go in immediately for a tire change.

Ci
Review №87

Friendly, professional staff. No pressure or trying to add on unnecessary services. Pretty decent waiting area with coffee and a clean bathroom.

Ta
Review №88

I love VIP Auto in Framingham! They are very easy to talk to and schedule an appointment. They do great work and are very efficient.

Ro
Review №89

Manager is very upfront and personable. No up selling and always within or even under estimate. Would highly recommend this location!

ti
Review №90

They are very professional and I had a great experience troughtout my time there. The price was good as well. I will return

al
Review №91

I went in for a oil change and tire rotation. They were very friendly and efficient. Although they were on the busy side, I was still in-and-out within an hour.

Ba
Review №92

Great service. Staff very knowledgeable and friendly. Will definitely be using them again for my future car maintenance.

Mi
Review №93

These guys are great. Took good care of my car and helped me order a part myself to save a ton of $$$!!! Very good service, I’ll always bring my car here

An
Review №94

My boyfriend went for an oil change to VIP Tires & Service and he said they did an amazing job and recommended be to go there for my oil change.

K
Review №95

Had a flat this morning on 9. Pulled in to get it fixed, Cory was nothing but helpful. Great service and extremely helpful. Great experience. Will be,bringing my work there from now on.

ja
Review №96

Great place honest good prices

Do
Review №97

I shopped around at other local tire stores and VIP/Framingham had the best deal with the friendliest service. I called, got scheduled, dropped the car off when they opened and picked it up at lunchtime. No surprises or unexpected costs. I will go back.

ji
Review №98

We were driving through town and picked up a nail in a tire. VIP worked us in and got us back on the road quickly. We were tired after a trip, and the last thing we wanted was car trouble. Their courtesy and professionalism made up for the delay getting home.Thank you

Yi
Review №99

Installed new tires and new brakes over there. Got nice and professional reception. Job was done quickly. Very satisfied.

Na
Review №100

Amazing customer service and great work. Definitely coming back.

Information
6 Photos
100 Comments
4.8 Rating
  • Address:752 Worcester Rd, Framingham, MA 01701, United States
  • Site:https://vipauto.com/
  • Phone:+1 508-834-7445
Categories
  • Brake shop
  • Tire shop
  • Oil change service
  • Wheel alignment service
Working hours
  • Monday:7:30AM–6PM
  • Tuesday:7:30AM–6PM
  • Wednesday:7:30AM–6PM
  • Thursday:7:30AM–6PM
  • Friday:7:30AM–6PM
  • Saturday:9AM–4PM
  • Sunday:7:30AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ friendly:Yes
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