What great group of people there. Everyone is very friendly and welcoming. I found a motorcycle online that they had in stock that I wanted to buy. Katie was great to deal with. I wanted some more pictures of the bike which she had taken and sent to me very quickly. When I decided to buy the bike Katie had gotten all of the paperwork done for me so all I had to do was show up, look at the bike, sign the paperwork, and was done. Going home happy!! I am very very satisfied with my motorcycle and looking forward to doing business with them again in the future. Thanks again to Katie and everyone there, it was a pleasure to deal with Fredericksburg Motor Sports.

The techs at FMS did the 600 mile throttle body synchronization for my MT 09. They finished the work quickly (though the procedure is very complex) and the bike runs very smoothly. Nice job!

Great experience and customer service. Would highly recommend reaching out to Doug when you need anything, very knowledgeable and made the whole process of buying a Vespa a breeze!

Fredericksburg Motorsports service was great. Because I only had one vehicle, the service department set aside a window for drop off and pick up accommodating my need for minimal time without my vehicle. Thanks!

Excellent customer service, friendly staff, and ensured our dirt bike was well tuned before we left.

Great dealer ship very laid back and super friendly made it very easy and simple buying from them

Make sure to wash your ATV before you bring it here; they charge an hour of labor ($110) to wash an ATV if it’s “too dirty.”Outside of that, they’ve proven themselves reliable and effective with their maintenance and repairs. I’ve been pleased with the quality of their services. They’re just quite expensive.

Had to get a State inspection. They efficiently had a system to keep people in order since it was first come first served. I was in and out quickly. Others present had only good things to say about the service department. Two people I spoke with had passed up other facilities much closer to them to have service done here. It’s been a great experience with sales department. Finance department and service department.

Great help with our can am spyder answered many questions.

I have dropped my bikes off at FMS several times and never had any issues. Although the bikes aren’t Honda’s (Kawasaki) FMS were always able to service my bikes needs. If their workload is heavy they still find a way to get your bike back to you in a very reasonable time frame. On top of that their customer service and professionalism is stellar. Through my experiences with this company I’ll recommend them to all.

They were fabulous to work with. Kept me informed of findings. Repairs were very quick. Price was very affordable. THANK YOU

Everything was great. I knew what I wanted before I drove there. I called to make sure it was there. I picked up a CRF50 and a CRF125 big wheel. Sales lady Katie was good and PAULA in finance was the best. I loved working with her. Only downfall from this being 5 stars was the wait. From start to finish I was there roughly 3 hours, but they were busy but at the same time were really short staffed.

John Cobb was one of the best sales associates I’ve ever dealt with in my life. He made the process super simplistic answered all questions thoroughly and cared greatly about customer service. I highly would recommend to anyone. I will definitely be doing more business at this location

This is the second visit to this shop. First time was a recall repair, in and out pretty quickly. This time in the shop for 7 weeks, no fault of theirs it just took that long for the parts to arrive. ( F... joe biden ). Friendly staff, my bike seems to be running just like it should. Will go there again for service and repairs.

I got an email asking for a review even though they totally blew me off, so Im writing a review.I contacted the service department about scheduling a service appointment for a 50cc scooter. They responded:You are welcome to drop off your scooter anytime. We are pretty backed up with work, so your scooter would likely be here for more than 2 months for repairs.I took it somewhere else that did the work in a couple of days rather than telling me I would miss the rest of the warm weather waiting for them to get around to me.Three stars because at least they told me up front that they wouldnt do the work in a reasonable amount of time.

Bought 2 Kayo 200s and the sales rep Bobby was amazing. The process went really smooth. Excellent customer service everyone there is very pleasant and respectful. The service department is AMAZING and extremely helpful. Especially for beginners! The new service supervisor is extremely helpful, knowledgeable, and respectful. I will definitely refer people to FMS and will continue doing business with them down the road. Thanks a lot guys!

I drive an hour and a half to this dealership because their pricing and service is very good.Their staff is very professional and knowledgeable. I highly recommend them.

Came in looking for a rear seat bolt since I lost mine. The guy behind the counter was nice enough to just give me one for free. I would have given 5 stars if he didn’t have a dickish attitude.

I had my jetski steering fail. I took it to Fredericksburg Motor Sports and they analyzed the problem. The communication with the service staff was great and turn around was very good. Mike the service advisor was great and kept me informed. FMS will get all of my business going forward.

Always pleased with the professionalism and courteousness of the staff I interact with, as well as the sense of urgency when it comes to getting the work done on my motorcycle. I would definitely recommend this place for any of your motorcycle needs 👌🏼

Every one is super friendly and helpful. I felt I was treated with respect and talked to honestly about the service I had done. Service was completed in a timely manor. I will definitely be back. Thank you

Needed a jet ski trailer and FMS provided exceptional service. They were very professional, courteous and quick to get me in and out. The entire staff made me feel like family.

Everything was great!!Just needs a delivery service, had to wait a week to get it and its cost 300 to get it here.. Other that that my experience was awedome!I highly recommend this place to all bike livers...

It was very cool, from one of the desks services was able to help me out, with my motorcycle 🏍. In a short notice. Thanks. Keep up the good work

I was there for a state inspection and oil change service. Everyone was pleasant and congenial. They did everything possible to make sure my needs were taken care of. It was a pleasant experience.

The parts desk is amazing. Went in to find out about scala or sena headsets. Parts guy was incredibly knowledgeable and even up sold me a second unit and a new helmet. Then went above and beyond by installing the sena into the new helmet and programming the entire system including bluetooth to cellphone. You guys rock.Did 2300 miles since last week. Really enjoyed the ride with full communicationsThanks

The guys at FMS did a great servicing and repairing my motorcycle. They did a wonderful job handling my insurance claim. A+=

They’re a very friendly and welcoming motorsports shop. By far my favorite around this area!

Nice dealership nice customer service inventory is low so prices are high for what you may want.

Awesome service!! Will definitely continue to use them in the future.

Took way to long to get parts. I told them to use generic parts like light bulbs... but I still had to wait for the parts from Italy. Bummin.

Wow, what great people. I messed up and didnt do my research. I put a deposit on the wrong SXS and thought I was screwed. Bobby was extremely understanding and searched through future inventory and made sure I got what I wanted. He took time to show me the unit and never got impatient. Awesome people all around, I just wished I lived closer!

They did what they said and didnt overcharge. Very personable.

I dropped of a wheel to have a new tire mounted without an appointment. They told me it might take a while which I expected. I was happily surprised when the called 2 hours later to let me know it was ready to pick up.

Top notch dealer in my opinion.From John in sales to Paula in finance.I look forward to buying my 2nd jet ski from them shortly.

Great team full of experience, fast smooth service. The store manager spoke with me afterwards as well. Really nice folks.

Service and parts depepartment are on point. No up-sale, just taking care of customers. Awesome place!

Everytime I have gone there, there, they always find time to take care of my bike. They also go the extra mile to share their knowledge. Prices are a little steep, but the work is in line with it.

Staff was courteous & took all measures to get my need filled & complete in prompt fashion

I recently saw a motorcycle listed on CycleTrader that I was very interested in. The bike was listed at FMS, which is about 60 miles away from where I live. I called them up and spoke with Bobby Scott and he was so laid back and professional. That’s the way a sales representative should be in my opinion. Low pressure= low stress. They let me take the bike for a test ride which pretty much sealed the deal. I spent the better part of the day getting gear, working through the financing, and getting my insurance straightened out. They filled the tank and gave the bike a brand new safety inspection sticker. Overall, a great experience with a great staff! It will be well worth the ride for future gear and future maintenance on my bike.

Overall great experience at FMS! Thanx to Katie in Sales for coordinating my order and delivery! Enjoying the 2021 Honda Gold Wing DCT Touring model. It was worth the wait!

Katie was great. Easy, no hassle purchase. Great bike.

Fantastic customer service all around. Gaston and the team are very knowledgeable and had answers for all of my questions. I could not recommend a better place to go in the Northern Virginia area for all of your riding needs.

Mr. Bobby Scott was very informative and helpful. He even started the used FZ-07 so I could evaluate its sound. Also, had me sit on a R3 which was too cramped for my old legs. This is the guy you should talk to about motorcycles.

Overall my experience with your dealership was fine. John Cobb was a very personal sales rep and knew what he was talking rather than telling me what I wanted to hear. However, I was very upset that buying a 10,600$ bike in cash I still wasn’t able to receive and assistance on price or help whatsoever. I asked on 3 occasions about any type of financial help I could have received knowing I was buying outright and taking the bike home that day. The bike came to 10,612$ out the door and you really made me pay the last 12 dollars and smiled in my face while giving me 8$ back in change. I wanted to rip it in half. Not only was I not given any type of help but I was IGNORED. Not even acknowledged when I asked. Next time someone is spending over 10k in cash I recommend you at least give them the satisfaction of a sob story to at least lie about not type of price adjustment.

I purchased a Can-Am Ryker here, but would never do it again. I rarely write reviews, but I felt compelled to warn others about a particular salesman named John, who seems to be the main salesman for Rykers and Spyders. The interesting thing about John, is that, he will greet you when you walk in.....IF they happen to have some inventory. If not, John doesnt care to speak to you at all, because he cant make any money off of you. John is the stereotypical salesman, he hears you, but hes too busy throwing the sales pitch to really hear you. If you want to buy a Can-Am, avoid John and go right near the back and ask for J.D. Bottom line..... There are some good people that work at FMS, but they desperately need local competition. They have gotten too big for their britches, as they say. I could go into a lot more, but just be armed with knowledge when you walk in. Feel the room and get the vibe. You will see, its an odd place that could care less about your money, they are too big to fail. J.D seems to be the only glimmer of hope, he will actually help you and answer questions, even if they dont have anything to sell.

Great Experience. Super nice people. Extremely helpful and knowledgable.

Two thumbs up! Cant say enough about these guys.

The customer service was professional honest.

It took a long time (busy time of year) and cost a lot of money but my Spyder is fixed!

Great sales people. Good servuce

Good service. Helpful employees. Answered my questions and had the bike ready when I got there.

John is the best sale person that I have the pleasure to deal with plus all the staff are super friendly and helpful

Went looking for information on a Can-Am was very pleased with the knowledge the staff has.

Install LED lights on my RSS Spyder. They did good work on a difficult Install.

What a great experience! The parts department was knowledgeable friendly had my parts the next day. I will always do business here 👍Thanks Fredericksburg motor sports

Bought a new 2020 Yamaha WR250R last week, staff was super friendly and knowledgable, Bobby was an awesome sales rep. Would highly recommend them to anyone looking to purchase a new bike.P.S. bring some treats for the dogs 🐶

Service was performed as expected and promptly. The shop dogs are great to have hanging around.

Always a warm greeting, helpful staff, quick service.

Staff was Phenomenal, but the wait time is decent, considering the amount of customers. I’d recommend these folks at Fredericksburg Motorsports for your needs!

Very friendly salesman that I spoke to regarding a situation I have.

Great experience in an out pretty fast just make sure you ask if things are wrong before leaving an if you have any questions just ask they all know how to help you

They are very professional and they will keep you informed about the service of your motorcycle.

FMS IS A GREAT SHOP THEY TAKE GREAT CARE OF THEIR CUSTOMERS THUMBS UP.

They sold the atv that I filled papers out on before I could get to the store to pick it up. Then they tried to sell me one I didnt want. I will never shop there.

Worst place ever I wanted a bike from there the price was 1999 they added 750 dollars on that price .boycott this place its destroying the economy. And it should fall under the Rico law for shady business practices .

Great sales experience! Staff is helpful, knowledgeable, and pleasant to deal with. I was welcomed immediately and not pressured at all.The price I got on my new, used, bike was awesome.I will definitely go back for another purchase.

Thank you for fixing the stem on our 4wheeler tire so quickly on a holiday weekend. You made it happen!!

Keith goes above and beyond to ensure optimal customer service!

My experience having service done on my Honda side X side was extremely unpleasant. I purchased the UTV there and thought this would be the natural place to have them service my vehicle. Big mistake.I dropped the vehicle off in mid February and was told that the technician would look at it in two days and order parts.I called back after 3 weeks and was told still waiting on parts. Called back again later and had them check on my parts and they found out that the company they ordered from does not carry those parts. I guess the machine would have set there for years waiting on parts that aren’t coming if I hadn’t bugged them by phone to check on my vehicle.I had to repeatedly call and ask the status of the repairs. Was told once that they ordered the wrong parts. Another time was told the technician hadn’t looked at it yet. Another time was told that they would check and call me back and never received a return call.The technician finally looked at my machine again and I was told that the cost of the repairs doubled from my first quote.After two months the machine was finally serviced. When I went to pick it up I found that the gas tank was empty as sometime over the last two month someone siphoned my tank.I highly recommend finding another service department to perform work on your vehicles.

Keith at the service department was great! I didn’t have an appointment & needed help with my son’s mini dirt bike. Keith quickly addressed and solved the problem. I really appreciate his help and will come back for sure!

Yall have been awesome. I build bikes, and most of them are older and vintage. Sometimes, finding the right parts is not easy, but the people at the parts desk are always helpful. For the vintage bikes, some of the parts are discontinued by the OEM, but even in those cases, the parts desk has had helpful suggestions for alternative vendors. You guys rock! Thanks again.

I wanted to thank Gaston and the Guys at FMS for their wealth of knowledge and understanding. Not Pushy but very informative. Helped me move on to the right bike when their were so many options. Finance was quick, non pressured, and efficient. Love the Bike. Now its time for some accessories. And of course now the wife wants a Jetski.

Been going here for years and couldn’t imagine ever taking my business elsewhere. The staff, facilities, and inventory are all above and beyond; and the maintenance department has always been honest, fair, and timely. Today I was finally able to pick up my Honda CRF250F and, as expected, the experience was fantastic from start to finish. Great communication throughout the process and the purchase price was by far the most competitive I was able to find anywhere. Thank you guys for being responsible for all the fun I’ve had with my OHVs over the years!

As a very new rider the shop has been very welcoming to me.A few weeks ago I went in for a helmet. Although they were busy, one of the parts guys saw me browsing and came over to help. He talked through fit and some of the basic features and helped me choose the helmet that would work best for me.After I got my license I found a bike that I wanted there. The sales staff were the right mix of attentive but not pushy. When they had an understanding of what I was looking for they helped me get it without trying to upsell me into something that would not have been a good fit. I had a lot of newcomer questions which they were more than willing to answer.I am totally happy with my experiences at this dealership.

Everyone was helpful and the process was easy getting the new 2021 yz450f.

My visit here went perfect thanks to Keith his costumer service was excellent on a rate of 10 he fixed my son bike and he isn’t even a technician lol thanks for all that will b visiting ask for Keith ... charming guy!

The moment I walked in the door, I was approached by a very pleasant and bubbly saleswoman named Katie. Once I explained what i wanted and the importance of it, Katie ensured I walked out as a satisfied customer. Throughout the entire buying process, she kept me informed on the status of my sales progress.I cant forget to mention Mike and his staff who ensured our out-the-door experience was equally pleasant by going the extra mile to help us load and secure our purchase.My overall buying experience was great due to a pleasant staff!Thanks guys for all your help.

They absolutely strive for customer service. To Gaston and J.D.; You both were very friendly and gave me a lot of insight and took your time with me. I didnt feel like I was a burden or rushed. I look forward to buying from here in the summer when I finally decide which bike will be my next!

Fredericksburg Motor Sports has been in business for 23 years and served the community well. The offer test rides if the bike has been PDId which is becoming more rare these days.They sit down with you and talk you through your questions and concerns. They have a great finance team should you need to finance a bike. Be sure to ask for Harold Gandy in sales as he is a professional and will take care of you.I ride both full size bikes and scooters as well. Not many dealers in the US will even carry scooters but FMS has a great selection on hand. Give them a try and you wont be disappointed.

Show room has very little to offer

Very pleasant experience I was pleased with the service I received. Bobby is a great salesman and very knowledgeable about the products and services. Extra props for having yellow labs greeting customers. Very satisfied customer. 👍🏻

This place is awesome. The staff and sales did everything they could to ensure I was getting the bike I wanted at the best rate I could be approved for. I was uncertain due to my credit but Im happy to say they worked with me and helped out in every aspect of the process. They had a very honest, friendly, family oriented approach which made me feel at ease when buying new for the first time. Its nice to see staff still have compassion even when theyre extremely slammed with customers. Taking the time to be thorough with me really meant a lot. I will definitely continue doing business there.

Very professional, courteous, knowledgeable service

GREAT PEOPLE,GREAT PEOPLE & GREAT PEOPLE THANK YOU AGAIN 💪🏾

Really not much items in stock and no one really offered to help us after walking around floor for 10 minutes

This family owned business is #1 for a reason. Thank you Gaston getting me my 2021 Can Am Ryker Rally

Best vehicle purchase experience I have ever had. See john cross, a great salesman who makes you as welcome as a friend.

Always fresh n delicious

Experience with sales and finance was great!!

No one contacted me from the email I sent requesting information about a can am spyder. Oh well.

These guys are great! Very knowledgeable, friendly and provide great customer service! Plus, they have two yellow labs hanging out! Ill happily continue to spend my money here.

Awesome service! Katie was great. Will refer anyone to them.

Out standing service from Keith and his team. Got me CBR 1000 RR running like a top again. Thanks guys and if ever need anything else you can bet I will be calling again. “D”

The new guy in parts Jason he goes above and way way beyond for his customers this guy will do everything in his power to make sure you are taking care of

I got a flat on my bike (a nail in a tire) out on a country road in the middle of nowhere. I wasnt sure who could give me a motorcycle tow, but Id bought the bike at Fredericksburg Motor Sports, so I gave them a call to see if they could point me in the right direction. They said they dont really have a towing service, but that they could send a trailer to help me out. They were there in about an hour (which was great, considering the distance away!), took my bike to their shop, and fixed everything up at a fair price. I really appreciated the exceptional customer service.

Watch out for their bait and switch. They “don’t run their own website, so they aren’t responsible for any advertised price.” Keep in mind, they don’t honor the discounts they show on their own website nor Cycle Trader’s website. I’d steer very clear of these folks. I bought a Honda at Timbrook Honda. They honored their price.

Katie was amazing! The whole team is so friendly, knowledgeable and easy to work with! Thank you guys for everything I highly recommend them

The store is great. Mr Cobb was really helpful. Definitely would recommend this place.

I recently bought a new 2020 Can am X3 XDS Turbo RR from Fredericksburg motor sports and while doing the break-in on the unit the oil pressure failed and the motor began to tap and the safety told me to shut down. I trailered the unit home and took it to the dealership the following day as soon as they opened. I spoke with Scott In service and explained what happened. He seemed genuinely concerned with the situation and immediately started taking my information and explained to me the procedure of how we were going to handle it. I admit I got a little nasty at first but he did an excellent job at keeping his composure and calming me down. We unloaded the unit for their mechanics to investigate the issue. I received a call early the next day and was explained to what the issue was and how they were going to rectify it. I am very pleased with the outcome and the way that Scott and the other employees handled the situation. They were very professional and I really felt like their concern for my situation was sincere. I will definitely be dealing with them again in the future due to the overall care they took of me. I am very satisfied and highly recommend their services!