This family owned and operated business is excellent. They worked hard to find me the best tires for my needs and absolutely nailed it. Great people and service, work with them, you’ll appreciate it.

Great service at a good price. Every step of a repair is well explained.

Fantastic customer service!! Hannah always goes the extra mile to explain whats wrong with my car and how they will fix it. Theyve saved me hundreds by telling me quotes from other mechanics are unnecessary.

These people continually go above and beyond to provide the best service I have ever received from an auto repair shop! I will never use another shop again.

Been there twice already in my short a few months of life in Freeport. Pre and during covid era. Friendly folks, conveniently located a few minutes from the town center, and a family owned/operated business. Honest techs and fair prices too. I think I found my forever garage in Freeport!

I had a serious issue with my Jeep on a trip up to Maine a few weeks ago. I am lucky to have found R&D Automotive. They were extremely helpful and got the job done the following day. Honest knowledgable shop that works hard! I am happy I used R&D Auto

Rich and his daughter run a great shop (5 lifts)! I was on a road trip, heard a strange noise and needed a diagnosis. They fit me in right away, and I could tell by their process they were excellent mechanics (in addition to being extremely nice).Took it for a drive, took a look inside etc. diagnosed the issue and sent me on my way saying it didn’t require any immediate attention. Thanks!!

Vehicle drop off and pay over phone have made it very convenient and easy during Covid-19. Always honest and fair prices.

I love R & D and highly recommend them.Weve been having car issues for several months. We originally took the car to a local dealership and dumped a lot of money into our car. We had 4 brand new tires put on, all balanced and aligned; however, the car would shake at 70-90mph. I brought it back to the dealership and they told me that one of the tires wasnt correctly balanced, so they took care of the issue...or so we thought.The car continued to shake and I decided to not bother bringing it back to the dealership and see if time would tell what the issue was. Fast forward a 1-2 months and the shaking was accompanied by humming. I knew for a fact that it was the wheel bearing, so I brought it to Jiffy Lube and had them look at it while we got our oil change. The mechanic looked at it, but told one of the guys that it wasnt the wheel bearing (that it looked fine) and that maybe it was the tires. I wasnt fully convinced, but we drove over to Tire Warehouse anyway.I talked with the guy at Tire Warehouse, explaining the issue and what Jiffy Lube told us about the uneven wear on the tires and possible alignment issue. He took a look at our car and he said he could visually tell that the tires and alignment were just fine. He offered an idea of the sway bar needing to be replaced. Deep down, I knew it wasnt the sway bar, but I thanked him for his time and left.At this point, I felt pretty frustrated and not really listened to. Finally, out of frustration (and of course, my husbands suggestion), I drove the car right into R & D. The girl who works in the office was wicked nice and talked with my husband about the issue going on. We left our car with them and in less than 24 hours, they looked at the car and confirmed that it WAS the wheel bearing that was in pretty bad shape. They explained that the way our car was made, the wheel bearing hub and a little plastic thing that is part of the ABS brake system were close together. They said theyd try not to break it, but it was a possibility that it would break and it would cost another $100 to replace it. We gave them the green light to fix our car.They had the car fixed within 24 hours and they said it was the smoothest, easiest car they fixed that day. No broken ABS piece and the cost of everything together was less than expected. Now the car drives so smoothly on the highway - no shaking, no humming.A BIG thank you to R & D for taking the time to listen, diagnose, and fix our car within an exceptional time frame.

Super friendly and helpful! My brakes stopped working right before I was supposed to drive home for Thanksgiving and they were able to diagnose and fix the problem the same day!

No-nonsense, honest auto repair. Ive been able to make appointments at reasonable times and pay for repairs that I feel are fair and necessary. Never do I feel like I am being taken advantage of or misled. Highly recommended for peace of mind and affordability.

Helped me on a moments notice. Honest and outgoing staff. A great overall experience. Will certainly return in the future and recommend to others!

Can’t thank you guys enough!!! Great service, very friendly. They were able to get me in and out for a “small thing” extremely appreciated!! Highly recommend!!!!

I generally turn my own wrenches so I am kinda picky where I bring my own cars for repairs out of My scope. Great garage and great staff. Your VW or Audi will be in very good hands there.

Turned me away at the door. Brought my car in to have two new tires put on, front end alignment done and get an inspection sticker. The girl at the counter was very nice but made several strange excuses as to why they wouldnt even look at my car, saying 02 was too old a year and they dont like to follow up on others work. I was very up front as to what work I had done and what I wanted and she seemed very uneasy saying she didnt want to offend me. They were nice but I guess they have plenty of work and dont have time for the small stuff, Idk

Please do not do business with R & D Automotive if u wish to have your car back within a reasonable amount of time. We dropped off the car with a small list of small issues we had with the car. They had the car for about 4 weeks and had done nothing to it. We decided to call them and they said they needed to keep it for another week. After 2 weeks they still hadnt called us about it and we called again only for them to tell us they had accomplished absolutely nothing we asked. Its now been almost 4 weeks since they said they needed it for a week and they havent contacted us and we still do not have the car back. Please do not waste your time with R & D automotive

Excellent Customer Service! I would strongly recommend R & D Automotive to anyone. The staff is very friendly and their work is top notch!

Fantastic shop. Been coming here for 15 years; never been upsold anything.

Ive had my vehicle in there a few times, the manager is very open and honest, the work appears to be done well, and they came highly recommended from pretty much everyone here at work.

Excellent customer service and quality work. The only place I go to get work done on my truck

Outstanding service and a great team. Always accommodating, fair, and honest.

Great