Very happy with my recent experience with PHK. Brought me ebikes down for various bike maintenance and have gotten quick and friendly service each time. Will keep coming back
I called to check the status of my order and was very disappointed. I placed the order online for a bmx racing bicycle, and if anyone knows they’re really hard to get right now. But it said 1 left in stock at the time I placed my order. And when I called the lady was unable to give me any status at all but offered me a refund. If I placed the order while it was in stock there should be no reason to refund.
I ordered parts online, never got a tracking number. Tried calling and emailing them. Nothing not sure if theyre a scam or not but Im not happy.
They never answer they phones, I call every day for they service NEVER ANSWER it just ring. And if they are close maybe they should put a sign up or update they number
Pete was very helpful. I purchased a gravel bike from him. He took the time to find out exactly what type of bike I was looking for and took measurements. The bike was ordered and fits perfectly. This is definitely a great bike shop and not one that just wants to sell you a bike.
Pete is a welcoming, personable guy... With great knowledge of bicycles. He will be upfront and honest and make sure you get the most bang for your buck. Unlike a lot of bike shops, he wont go out of his way to sell you items that you dont need! His prices are extremely reasonable, can get most items in on order in 2 days, and has. Wide selection of bike tools, clothes, pedals, racks, lights... Just about everything you can think of! If you are in Freeport and need some mechanical work done, THIS is the place to stop at! If you need specialty items, Id suggest seeing if he can order it and if not, make the trip up to Madison for anything else.
Good service, friendly, at a good price.
I have a lot of respect for this shop. Visited shortly before Christmas 2017 and liked it from the moment I stepped in. The owners dedication to providing quality products and service to the local community or whoever walks in really shines. Lots of interesting projects going on too.
Friendly, courteous, knowledgable. Competitive pricing and fast service. Highly recommended. Keep up the good work, Pete!
Professional work and very knowledgeable. I will recommend this business to all my friends.
Awsome