Our sales rep was amazing we have not had luck getting cars she made it all possible. Life time customer.
Only charges double book value on all cars! Finances at 33% apr! Will use starter interrupt so your car wont start ONE DAY after expected payment date! Thats so fast! Someone told me they just want to get your down payment and repo it as quick as possible so they can sell the same car 4-5 times. But with payments double what the car is worth given almost exclusively to people they KNOW cant afford it, how could that be true?
It is a friend place to get a car or truck thank u for helping me
Sales department was great however after 7 months ive had to put 2k+ into repairs which is about the same amount ive made in payments. Its been problem after problem with this car. I wholeheartedly believe this car is not worth the 12k im paying. Definitely wont get a car from here again.
Please do NOT GO HERE. Ive had my Impala for a year. In the first 3 months I had it, it was in the shop 4 times. Broken sway bar, tirods, control arms, wheel hubs, engine oil leak in numerous spots and a transmission leak. Now a year later Ive had to in vest 7k in repairs while paying $480 a month on a car with almost 170k miles that I still ow $16k on. I went here because I was desperate for a car to save my job. Worse decision Ive ever made. Ive called them several times for help on the disgusting situation Im in with no help. The car drives 5 to 7 miles a day because Im scared of its reliability. I get that a car has maintenance, but 7k in a year is mind blowing! I could of bought a brand new jeep at the same price as this vehicle thats not safe enough to even leave freeport in. Buyers beware! 100% interest on faulty vehicles!
Don’t ever ever ever buy a car here they will trap you
So very PLEASED with my very FIRST experience buying a car through a dealer & lender(always bought & paid in full privately), only took me 27 years !!!
If I didnt text them back fast enough they would start texting me from a second number. Then If I would forget to text them at all. I would get texts from 2 numbers followed by a call. I bought a car elsewhere, I dont like being hounded for my business.Amanda did say that the 2 numbers what their system however Amanda responded to both. So do with that information what you will.
Amanda and Superior Car Credit made our car buying experience the best and most smooth we have ever experienced! We went in with no expectations, told Amanda our challenges we were facing..she made it comfortable and was understanding. And was able to get us approved. We couldnt be more pleased! We definitely would recommend Superior Car Credit in Freeport Illinois.
Josh is amazing! I love my bug!!!
It was great buying experience, service dept was great on fixing issues we had under warranty. The problem is they won’t work with you on payments . I had a knee replacement last year no income for 5 weeks. Explain the situation to them they didn’t care and shut it off . As far as showing up on the credit burrow it wasn’t listed on our report.
Absolute rip off do not I repeat do not. Get a car from this company. Unless you want to get ripped off. They repossess your car even if you are current on your payments. And then force you to pay for the $350 towing bill. To get your car back. Absolutely do not do business with this company. And when you get a car from this company they promise a lot of things and never deliver. They promise to fix things. they tell you you have to speak to the manager which you will never get ahold of. And when you finally do he gives you the run around and tells you that theyre not gonna do what they promised to do. Caution do not get a vehicle from this company. Absolute fraud and ripoffs.
Everyone is so nice! Great service all around. Service department is very nice and kind to me when car needs repairs.
Employees are always so nice, even if you dont need a car. The auto shop in back are amazing, always helpful and takes their time with explanations and options. Purchasing a car here really helps with your credit and always willing to work with payment arrangements and options.
Great staff! Amanda was wonderful and helped me step by step! Always friendly and helpful! Great company to get a car from with people like me that have had their share of bad credit and wanting to rebuild! ❤️
Had a great experience from start to finish. Sales was very helpful and has great communication with the customer. Thanks.
Sales lady was very polite explained things so I understood and a big thank you for giving me an opportunity
VERY Great Service! Determined to make sure you are satisfied and driving in a new car!
It was truly wonderful amazing, I will give staff 5 stars, for her service. Thank yall Truly and I highly appreciate the love!
Great customer service, quality work, service manager is very helpful and kind. Company is flexible and offers good cars at an affordable price
Great Customer Service. Found me a vehicle that I really liked. Was very helpful & answered all questions. Definitely would recommend to friends & family.
She was very helpful and stayed in constant even went above and beyond
The Best Service I have gotten in a long time! Very Thankful =)
Rob was very helpful and honest. He showed me a couple of nice cars and gave me his input and suggestions. He has a friendly smile a delivers great customer service.
Very poor service and would not recommended at all don’t buy any vehicles from here very shady and money hungry Business sad that people can can’t handle business deal properly. Save you time energy and money go some where els lesson hard way!!!
Very proffesional, courteous. She was very cool and polite. Will definetly come back again!
They are very nice there and great customer service. They are very understanding about my income monthly. Im going there today to get my vehicle repairs done.
The service was fast and extremely helpful as well as reasonable. They worked with me on whatever I had in whatever way that they could. They also put me into the kind of car that I wanted with a low down payment and took my trade in which seemed impossible.
Our first real car purchase. You made it really smooth.
Amanda was amazing. Worked with us diligently! Even on her days off. She was great.Never lead us astray. Kept focused. We got the best deal on the lot...any one going there te,l Amanda I sent you. I am Mary Stresing. Amanda will help u through it all.
My experience was overall wonderful, blessed me and my family
She was helpfull. Didnt just throw us into a vehicle. Honest w/us. Nice attitude
Dang worst dealer ship ever, car ran good for a couple weeks, under warranty, but every time they worked on it and said it was done and it wasnt, or they made the problems worse.this place has wasted so much of my time. I would not recommend this place to my worst enemy.
The service was great and made the car buying process easy! Everyone was very helpful in walking me through my first loan.
Very good, great service & very informational
Experience was good, I would recommend people that need a vehicle
Amanda did an outstanding job explaining the entirety of the process to me as this was my first time purchasing with a dealership. She was also highly recommended by my sister and will continue to be by myself.
This place is awful! I learned my lesson the hard way unfortunately. I bought a vehicle from them and not even a month later I had my water pump quit working. Luckily, it was under their “warranty”. They replaced it and not even a week later busts again. Replaced it and then my vacuum pump went out. Then a month later my battery died. I also had brought my car in because I had a flat tire, slowly loosing air brought it to them and happened to be off that day and drove by multiple times to only see my car still sitting on the side of the building where I dropped it off earlier. Called to check on it, they said they looked at it and nothing was wrong. Well, guess what on my way home I got a flat. Everything and anything went wrong with this car. I should have known from the start it was bad. The paperwork we did was printed off the computer in like two seconds and we signed like 5 things and we were done. Top it off the people that work there are just rude. Do not buy from them! I promise you’ll regret it! Perhaps, the other locations are not bad, but this one is! Buyers beware. I’m almost positive, all these “google user” reviews that are 5 stars, are them writing their own reviews, because your name usually generates. That is absolutely hilarious! Too bad I got sucked in as well as muliple other people. Go to Carmax, I got a almost brand new car, low miles and low payments that actually count towards your credit!
Rob was very friendly and helpful. He made us aware of possible issues that they would take care of before deliver of the vehicle.
Maria was very kind and understanding! She did everything she could to make me a happy customer. Thank you!
Dont go here, My Girl got ripped off by this place, owes 9k on a 2005, isnt worth 1k, will shut off your car over 40 dollars. Will not work with you if you fall behind. Use caution when getting into any deal like this. found bolts still loose on suspension when they replaced the sway bar end links. Shady business. runs his own mini bank, will charge your credit as a Repo if you default on loan. will then sell the car back to himself for cheap and your stuck with the balance. **CAUTION**
Great customer service, and explaining everything really clear to be understandable. Very patient.
They did a great job all the way around. Terry was awesome and I was going to come back in because he actually got me interested in another car.
Bob was very helpful and understanding. My wife and I are very grateful that he went out of his way to help us car during a difficult time.
Very.nice people
We are very happy with the service that we received at superior car credit. Our salesperson was very friendly and fast.
They were great to work with and very helpful.. They also have timely service.
Another pay here but here dealer even though they claim not to be one. Bought a car here that was way over priced. As soon as I drove it off the lot, water flooded in from the bottom frame. Underneath was all rotted out. Turn signal didnt work (against the law) and refused to fix it. Also turning the steering wheel would short out the car and stall it.
I had great service here and I did not feel pressured to buy a car. I felt that he was upfront and honest.
He was very helpful in making sure that I understood everything about my contract. This was the easiest experience that I have had purchasing a vehicle.
Rob was very helpful in explaining everything clearly and he was very polite. I like the service also. Everyone was kind to me.
They have excellent service and a willingness to help. I highly recommend these people.
They took great care of me and made sure that I understood what I was getting into.
Lisa does a great job helping people get into the right car. The sales people at Superior are really helpful.
Excellent service took the time to get me approved. Will highly recommend.
They are quick and they have great customer service. They are also honest about their vehicles and they answered all of my questions.
Jerry was extremely polite, and worked very hard to get us into the car that we like with payments that we could afford.
Amanda was great! We will be telling everyone about her! And we will buy again.
This is a good dealership. They made things very clear and this was a job well done.
You guys were very nice. You were also very helpful in assisting me to get a decent vehicle.
They were helpful and willing to work with me on getting a vehicle. They were very nice and courteous through the whole deal as well.
Misleading place. Stay away the salesman lie to you just to get you in the door. Much better places out there. Check around.
They have exceptional service and a friendly staff. They also stayed late to meet our needs.
We had a very excellent experience. Salesperson was very friendly and helpful.
Rob was extremely helpful. He and Terry made our car buying experience wonderful.
She was helpful, and showed all paperwork and talked us through the whole process.
I am highly satisfied with the service I received today. Terry is awesome, thank you.
I am very pleased and I appreciate them staying late for us.
You are a good salesman. Thank you very much.
I have dealt with them a few times already and they are excellent with the customer service as well as getting me into a vehicle when I need them to.
Everything went smoothly because they had the information that I asked for and they were very helpful.
The people were very helpful and extremely friendly. They answered all of my questions and did not make me feel like they were stupid questions.
They are very polite and knowledgeable and they helped me in every way.
He was great to work with and I got everything that I needed done.
They have excellent service and he is a man of his word.
I received great service and this has been the best service that I have ever received.
Service was very respectful about the car and explained things very clearly.
They were very patient and willing to work with me. They were also straight forward with me.
They are friendly and negotiable they also have great service.
They were very busy but worked us in for a great deal.
Got us into a vehicle that we actually wanted. Did everything in a timely manner.
They were really helpful with this entire ordeal. They made it easy for us to understand and they also made sure that it was affordable.
Do not go to this place at all!! They like to pull money out of your account after you pay the vehicle off!!!
Amanda is a nice and warm women and its nice to be around her.
The process was quick and I enjoy being helped the way we were. We did not have good credit and they still helped us.
The staff was very friendly and thorough throughout the whole process.
I give Bob and Terry a five for their great service and patience.
The service was great and made the car buying process easy.
I had great service! It really could not have been better.
They told me everything that I needed to know and more. I had a very enjoyable time and I want to thank you for that.
They helped me out pretty good.
Amanda went above and beyond to find the SUV i wanted. She did a great job.
They were very helpful and willing to work with me on my down payment. They even stayed late to make the deal with me.
Amanda was great! Helped me with everything.
Rob was very friendly and is sending me away happy.
Terry explained everything I needed to know. I felt very comfortable and happy with the choice I made so thank you.
I had a very good experience with their service. The ladies and gentleman did very great.
They have very good service. I was in and out.
He deserves the raise of his lifetime. He was so great.