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Ventura TV Video Appliance Center, Inc.
3619 E Ventura Ave, Fresno, CA 93702, United States
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Ventura TV Video Appliance Center, Inc.
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Br
Review №1

I bought a refrigerator at this store, the price was not to bad. I guess affordable, Janey was helpful, polite and told me about all the options available. I even found out about a restaurant called Lancers, apparently they have really good food according to a gentleman that works at Venturas. Im from Tulare so I dont know much about good places to eat good food in Fresno. Ill be sure to try Lancers next time Im in Fresno. Very friendly staff. I totally recommend this store.

Da
Review №2

Excellent service!!! Even though this transaction was done via telephone / computer I felt like I was physically there !! Janie Law was amazing with her professional attitude as well as excellent knowledge of every question I asked her. Janie made me feel very comfortable throughout the whole process and first and foremost Janie was not pushy!!! Janie should be commended for her great overall personality and professionalism. Ventura TV should be proud and grateful to have an employee Like Janie Law!!!! Excellent JOB Janie!!!!!

An
Review №3

I sought out Ventura because I wanted to buy a washer/dryer from a local business, not a big box store. Prices were competitive, which is good.Since our purchase of a rather expensive washer/dryer set that was particularly advertised as having excellent warranty and durability ratings, service and support from Ventura has been terrible. It has taken weeks to have our problem addressed - Ventura scheduled one service tech who was not authorized to work on our machine brand, and the next they scheduled was not actually forwarded the description of our issue and left our home without fixing anything. It is a struggle to get Ventura to return phone calls, follow up with the service companies, or do anything else you would expect from an appliance retailer, especially after spending >$2,000.We will be taking our future business elsewhere.

Ji
Review №4

Its my 10 Month after purchase review. My selection was a Frigidaire dishwasher where the prices started for stainless steel. It was shopped and purchased via the chat with Ventura via their web page. The washer has been an awesome cleaning machine; even when over loaded. :) Installation took a few weeks but was worth the wait. The service tech was professional and on time. I highly recommend Ventura. Thank you.

Co
Review №5

Got a great GREAT deal on a new Refrigerator. Its been working nicely and they even offer an extended warranty coverage for a reasonable price.We couldnt wait for them to deliver so the fee was refunded back to ME because my old one conked out on us.😁

Va
Review №6

Good store. Great prices great service. No pressure to buy. Service rep. are good.

Sh
Review №7

My husband and I were looking on the web site and saw a refrigerator we liked, we were completing the form and suddenly lost all info. We decided to shop around. About 10 minutes later we got a call from Janie telling us she got our info, the system was down but she would check it out in the morning, my husband told her we would try to make it by tomorrow after work. We made it by, Janie remembered us and got us everything we needed. Thank you Janie, you deserve a raise.

Sh
Review №8

Ordered a fridge on 5/28/21 with estimated delivery in 2 weeks. At the 2 week mark, my husband left a message for our salesperson, Dennis, to insquire about delivery and he never returned the call. Now its been 4 weeks with no fridge OR COMMUNICATION from the store. Talked to CS today and was told it is now on BO and wont be available until mid August. In the meantime, weve been billed for the fridge we never received and I have to WAIT for a CS Manager to get back to me on getting the order cancelled and refunded!! Completely ridiculous.VERY POOR CS. Will not return.

T
Review №9

Received a good deal on a gas store. Their sales are great and staff helpful.

Le
Review №10

Service was awsome,there were a lot of appliances to choose from.I really recommend this store.

Vi
Review №11

Did not try to hard sell. Friendly service. Allowed us to look around. Had to have escort while looking around. ಠ﹏ಠPrices were kinda high but all appliances were new.Some prices were really high. Over 6000 for a refrigerator! 4000 for a stove/oven.

Na
Review №12

Very unhappy with delivery. This has been ongoing since January. I understood most of it but last week I was told the hood (which I had purchased but had not been charged for installation . When I paid for installation on everything else, why would I not have paid for hood installation?). Today was for installation for microwave with surround and I waited all day to be told it would now be the 16th of the month! Very unhappy!

Ga
Review №13

The personnel at Ventura TV Video Appliance Center recommended the perfect washer and dryer that met my needs and budget. I couldnt be happier with the purchase and installation. Im 77 years young and can remember our family dealing with this store for about as long as I can remember. If we werent happy with our purchases, we wouldnt have kept coming back. 100% happy customer.

Me
Review №14

Extremely helpful and friendly. This experience has guaranteed that any appliance we buy anytime in the future will be from Venturas.

da
Review №15

Best place in town to buy an appliance! They beat all prices. Love Raffi!

Ma
Review №16

Going back. I spent a lot of money with my eyes. Going back to spend real money later

Da
Review №17

It was a good experience the youg lady was so helpful answered all my questions.Sales person name was Jenny.

ro
Review №18

Was looking for a dryer every where I looked was going to be a long wait to get oneventure t.v. had what I wanted at a great price had to wait on one day to pick it up.

Dr
Review №19

I really liked our salesman Memo.

BE
Review №20

Great customer service! Put our mini fridge to work right away for our extra drinks. Thank you Ventura TV.

me
Review №21

I will only give then 2 stars because the salesman was nice and he was very informative for the most part. What they failed to tell me was that the mail in rebate for the product that I bought was only for Fresno or Clovis people I dont live in that town. So I had just have to eat the $100 extra that I got when I could have gone to BestBuy or a larger manufacturer and got it a lower price. I chose to go to Ventura TV because they were more of a mom and pop and not a big chain which was I was trying to avoid but shame on me I guess Ill just have to stick with the Big Chain sometimes because now it cost me $100

Ir
Review №22

Wow..is right..great prices..good sales people!! A+

Ly
Review №23

They have a great selection of household appliances. Fair prices. The store was clean. Everyone there was nice & polite. Hector Coronado was the employee who helped me. He was so helpful.

ma
Review №24

Bought a fridge. Walked out $2400.00 lighter but a nice fridge, freezer. Nice selection, no sales man pressure laid back envo.

Wa
Review №25

Best appliance store in town!! If you need a stove or oven or anything electronic, please go to this store!! Will be recommending them to anyone I know? Cheers!!

De
Review №26

Great service and like it cuz its a local business

Th
Review №27

Great place very helpful

Ch
Review №28

Nice and clean...but prices are nowhere near competitive... for its location deep in south Fresno, one would think it would be nearly competitive with Lowes... $200 difference for same freezer...

Su
Review №29

Good service, new appliances delivery on the 6th. Happy New Year!

Ur
Review №30

Would not recommend, bought a dryer that was damaged and since Samsung would not cover through warranty they left me with a damaged dryer that was just “new”. Not to mention Samsung technician did say this was not there first issue with this store. Ridiculously bad customer service very rude have never experienced this customer service in any other store. Money to the trash would rather go to Home Depot or another store.

Th
Review №31

I purchased a washing machine for a family member through Cindi. She was most gracious and accomodating. My family has dealt with Ventura for at least the past fifty years. They come highly recommended.

Na
Review №32

We walked in to this place didnt get greeted by anybody the whole 20 min we were there and there were about 6 workers.

Sh
Review №33

I was greeted with excellent customer service. They are very affordable. They even had what i wanted in stock. I would highly recommend Ventura TV Video Appliance Center.

Sa
Review №34

First time using Venture Tv and will use them again and recommend them to those who like great service. Service was great by Dennis, He got me what I needed at a great price. I bought a freezer because my old one quit working that morning. Thank you Dennis and Venture TV. 👍🏼🇺🇸

Cy
Review №35

The store is very clean, but they really need more sales people we were there for approximately 20 minutes, we were greeted when we walked in and that was it, they were busy with another customer, then they didnt have the merchandise that was advertised on sale on the floor, it wasnt until we were walking out that a very nice young man asked if we found what we needed, I understand that the pandemic has hurt all businesses but they could have at least said Ill be with you in a moment

Mr
Review №36

Thanks for the many years of service. We been customers for over 26 years now..our first purchase was a refrigerator, they worked with us on our finance..very grateful. Then later we bought microwaves, sound system an in 2019 a LG 65 4K TV. Love it ! Best place ever..hassle free and awesome prices.

Nu
Review №37

We recently sold our home and bought a little ranch out side of town, needed new appliances and remember this place when watching over the air TV and seen there ad went down and got a new American made refrigerator washer and dryer new stove top and microwave, a heck of a deal.

Yv
Review №38

They have a lot of affordable appliance.

Ro
Review №39

Im 67 and have lived in Fresno all my life. Yet I had never bought from Ventura. What a mistake that was. I like the work they do with the ME tv channel. So I wanted to buy my next appliance from them. My fifty year old single wall oven finally died. I bought a 30 frigidare wall oven from them. They had it at a great price, their competitors didnt come close. The sales people were very friendly and helpful as were the ones who delivered it. I recommend them to any one who needs new appliances. I just wish I had used them many years earler.

Ba
Review №40

Great customer service. Friendly knowledgeable staff

Ja
Review №41

Beautiful store, although we didnt make a purchase they have a variety of appliances TVs and helpful staff.

Br
Review №42

Robert the sales man was a excellent help for my mother 🤗 I recommend this store to anyone 🤗

Ma
Review №43

Love All Your Applices.....

Jo
Review №44

Robert went above the standards stayed late talked me into a better tv and and mount that extends and we added in a microwave very satisfied

ta
Review №45

When i went here and tryed to get some information on an antenna one customer helper past me to another one and then they past me on and so forth finally after an hour they finally helped me, Now dont get me wrong they have very good stuff for your home

Bo
Review №46

Friendly people,gave me good price on refrigerator so I bought two,😊😊

La
Review №47

Did not like location. Not a nice showroom

Je
Review №48

They have good prices.

ni
Review №49

We purchased a 65 inch LG led tv earlier this month, they had to hold it because we could not get a stand for it during the covid-19 shutdown. When the time came for delivery, they were very prompt, their installation team was the best that I have experienced in over 50 years. The installer was courteneous and very efficient. They had to haul off my old projection TV, no problem. I do recommend Ventura for all your appliance and TV needs. They provide top customer service, which is lacking in some of the big box stores. DEFINITELY A 5 STAR RATING.I will not hesitate to check with Ventura first when I need an appliance before I go to the big box stores, who in my opinion lack (personal) service

be
Review №50

I received my new refrigerator and it was great. No problems so far. Have had it since 03/12/2020..

GA
Review №51

I want to thank everybody at Ventura TV & Appliance they were great help and gave great advice and had great products I needed several things a dryer they found it for me can a tale for the dryer then I found all you needed a filter for my refrigerator they had all of it found it for me Plus on delivery not only did they deliver all the products but went ahead and went Way Beyond and hooked up the tailed of the dryer then they came in hook up the dryer and tested the dryer I think I give Ventura TV & Appliance not just five stars but 10 Stars and 5 gold medals were going above and beyond to satisfy a customer but theyve never met thank you again Pantera TV & Appliance a special thank you to go out to Cindy who made all this possible God bless stay safe and again thank you

Jo
Review №52

They are good people good service they always have stuff in stock with other stores do not.

Da
Review №53

Janie was great

Ir
Review №54

Excellent

Ll
Review №55

Best place for good deals on almost any applience love the gas stove top I bought my mother in law loves it also.

Be
Review №56

I purchased a Brand new refrigerator with an ice maker and water dispenser and the first day it leaked water all over my kitchen floor. It had a bad value in the unit.. It took 2 days s to get a repair man out to fix it. The repair push the refrigerator back and bent my copper line and again I had water all over my floor. He shut off the water under my sink and left. It’s wasn’t he problem and did care that he broke it. It wasn’t that way before and didn’t care. I also notice my doors are uneven which they removed before bringing my house. I called Ventura 2 days ago and they were going to schedule a technician. It’s been 2 days and no call back. I was going to buy a new washer and dryer from them but not anymore. Bay man appliance and air conditioning repair guy is horrible attitude is so sad to bad.. unfortunately it’s nobody’s problem. Don’t waste your money on new appliances because there broke units.

Cl
Review №57

It was very professional and respectful. Their service is top notch. I will return if Im n need of more services

dm
Review №58

Very helpful sales staff. They dont push you to buy anything, but are glad to spend time with you answer questions and let you make up your mind as to what you need. I recently purchased a TV and an antenna from them. They gave me great advice on the install of the antenna, which turned out to be very easy. Both work great.

Ma
Review №59

Very rude customer service. My husband and I did not want a floor model washer and dryer and sales representative got mad and came at my husband with a attitude telling him he repeatedly told us it was going to be the one on the floor. So we took our 2000 refund and are going to take our business somewhere else.

Fr
Review №60

A good place to buy TVs and appliances

Mi
Review №61

We found the washer and dryer we couldnt get anywhere else.

LO
Review №62

Theyve got a new customer for LIFE. Super impressed with the selection, pricing and how well Dennis took care of our purchase!

Ro
Review №63

Great service, easy online purchase. I was able to shop online, purchase a refrigerator with the assistance of online chat (Cyndi), and she set up delivery and pick of old refrigerate without even leaving my office. I strongly recommend Ventura TV. I love shopping local.

A
Review №64

Went there just to look around and see what they have they have some pretty good sales right now on their stoves.they were very helpful with questions that I had they gave me the information that I needed if I had to buy anything I would go back there again I did buy a dishwasher there already. 🤗

Si
Review №65

Spotless clean, friendly, helpful employees my sister bought a new radio that was on sale for a limited time only...

Ga
Review №66

Amazing services, very helpful sales person. Answered all our questions and got us delivery to enjoy the holidays.. thank you so much.

Le
Review №67

Prices are very high. I was walking around the place for several minutes before a sales man ask what I wantedDirected me to the refrigerators but walked away and helped another couple. Didnt talk to me again. I need to buy a new refrigerator but I think Ill go to Sears or Lowes or home place else where Single ladies get help. Rude as far as Im concerned!

Ch
Review №68

Had a great experience and a great deal on a new washing machine. Thanks everyone.

Da
Review №69

Hector was a great help and got me taken care of.

St
Review №70

I purchased a product from them that I like very much and theyve been very supportive and helpful with me 100% of the time. theyre great Hector Coronado is an excellent salesman with a lot of knowledge in the streaming box

Ca
Review №71

They are very helpful and have a great selection. We will never go anywhere else as long as they are in business.

ch
Review №72

The staff is friendly and knowledgeable. I have gone there and send my customers there when they need anything for TV antennas. I also use their mounting hardware when installing wireless access points on the side of buildings.

Jo
Review №73

I cut the cord and am saving $50+ per month! Scheduling, install, billing, etc. was all very professional and worth the investment. Getting over 80 channels and it has a TV guide.

So
Review №74

Can they fix a smart tv?

Ed
Review №75

Good customer service

Ma
Review №76

Seriously they dont have a big selection of televisions

Be
Review №77

I hdtv antenna and install from Ventura TV. They are reasonably priced and do a good job of the install. I now get a lot of the digital channels.

Ju
Review №78

Do not buy anything from this company!!!! We purchased a refrigerator that was defective. From the moment it was in our home and plugged in, it made a load noise and constantly sound like it was going to shut-down. Ventura TV would not honor the warranty. The service man who came out said the compressor was broken and the cooper tubing. Yet, Ventura TV will not replace an obviously defective appliance. They are unapologetic. In speaking to others, I find out that Im not first person who has been taken by these con artist. DO NO SHOP HERE!!!!

Xi
Review №79

Pricier than Sears appliances. Staff are wonderful though!

E.
Review №80

Good Service! Baaad Neighborhood!

Ka
Review №81

They helped me get the best bundle deal ...sooo friendly and helpful through the whole thing.

ha
Review №82

Want to cut the cable cord by an antenna they install real reasonable

Mi
Review №83

We needed an atenna and we got more than that, we got the best service ever! The prices beat any compatison and the return policy is easy. Really not out of the way, its freeway on and off. :D

St
Review №84

Need freezer fan food-to-wall moisture guard screen.

Br
Review №85

It was great

J
Review №86

I live near woodward park. The antenna installed on my roof is not better than the as seen on tv antenna. I cannot get channel 18, and the other channels are choppy and studder the reception. Ive had Ventura TV out to fix, and instead of moving the antenna, they stated I needed to chop down a Japanese Maple. I called xfinity, and am going back to cable.I am so disappointed, really wanted to cut the cable, but the family needs TV. I live in the city of Fresno! should not have been so difficult to get an outdoor antenna installed that works.

Jo
Review №87

Great experience, very knowledgeable in air tv systems and components. I will go back.

Lo
Review №88

Friendly, knowledgeable staff. Dennis went above and beyond to help us! You dont get service like that anymore.

pa
Review №89

Great pricing great products. Tnx for all the help

Mi
Review №90

Bought what I thought was a new maytag washing machine, 16 months later I found out through maytag that I had bought a used maytag washer machine. The machine had a service record in 2 different states and a service record in Canada and now the machine is locked in thr lock position and will not allow thr machine to turn on. I confronted Ventura about my finding and ask for my $519 dollars back. They refuse to give me my money back. But would give me a different washer machine or have mine repaired. Very shameful for a company to try and make the customer feel at fault for there wrong doings, instead of accepting responsibility by placing the customer first and doing any and everthing to have a happy customer in the field promoting your company instead of having a disgruntle customer telling people to stay as far away as possible from Ventura TV and Appliances. Lowes, Home Depot, Sears, you name it would not do this to there customers. Specially knowing with documentation that they sold a used appliance as new. Not Ventura. Bold, lie cheat or steal for $519 dollars. Penny wise pound foolish. They need to be sued, but not sure there level of intelligence would comprehend even that.

Ja
Review №91

I went there earlier today to buy a refrigerator, the customer service was friendly and extremely helpful, with financing available if needed, the application process was quick and painless and we walked out new fridge in hand, in under 20 minutes.

Ra
Review №92

Local fresno tv and appliance store. Great b prices dur to bulk buying. I think they have the best prices in town. Family ran

Ch
Review №93

GREAT CUSTOMER SERVICE, VERY HELPFUL STAFF.

Do
Review №94

Very helpful to what I wanted, answer all my questions

De
Review №95

Excellent customer service, very reasonable prices!

Jo
Review №96

They claim to have the lowest prices around.So far Ive bought a fridge anna a flatscreen tv.I watch their commercials to see whats being offered.

Ga
Review №97

Always good service. Been using them for years 😎👍

Ma
Review №98

Good prices good customer service.

Ma
Review №99

Ok

Mi
Review №100

Great service and reasonable prices

Information
51 Photos
100 Comments
4.2 Rating
  • Address:3619 E Ventura Ave, Fresno, CA 93702, United States
  • Site:https://venturatv.com/
  • Phone:+1 559-265-4326
Categories
  • Appliance store
  • Electronics store
  • Store
  • Washer & dryer store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Service options
  • In-store pickup:Yes
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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