Home Royalty is definitely the place to buy your new fridge, stove, dish washer, or that big flat screen TV. A variety of financing options make it convenient to shop and have your new appliance delivered to your home. The customer service is excellent! Thanks to Amy and Chris for being a fantastic team in helping me purchase my first brand new fridge. The service and care they provide is above and beyond. I definitely felt like Royalty when my fridge was delivered. I highly recommend Home Royalty for your next appliance purchase.
Completely unprofessional.We came to there store to purchased a appliances,everything was fine we signed paper works due the financing approved our loan.And they told us they gonna deliver the appliances in a week due to non having stocked at the store.In a week we are waiting to delivery No call No show!We called them 20 times finally they answered and told us they gonna deliver it on the next day and they also have the tracking no# for delivery .we expected the next day for the delivery the whole day and again No call No show.we called them again for 40 times no answered our call,and it goes straight to voice mail.we called financing due to in a couple of days we started our 1st payment already.i spoke one of the representative and I explained to them the situation,so representative called the store many time no one answered and straight to voice mail.so they told me there gonna call them back again.In the afternoon representative called me back and told me that my appliances was cancelled,he asked me if I cancelled it?I said no!I called again the store no one answered so I leaved a message to them and asked for my refund.In about 10 mins the lady called me and told me that my appliances was cancelled due to out of stock.Okay!so I asked for my refund, she told me that shes gonna mailed it to me that day.so I was expected and waiting for my refund that it mailed to me in a couple of days.finally got my refund.
THE. BEST. SERVICE. I needed a fridge delivered the same day - a Saturday. Chris was nothing short of amazing!! He stopped at nothing to make sure our fridge was delivered on time and installed without a scratch (even when I wanted to just take the easy path which would have scratched it). HE EVEN FIXED MY FRONT DOOR!!!! And dont forget, all of this on a Saturday evening!! We will DEFINITELY be purchasing from Home Royalty again soon!!
This place is awesome to get appliances. Just brought a refrigerator right before closing and they were generous enough to do same day delivery. I recommend anyone who’s looking for easy approval and great customer service. I will return to get other items.
After browsing through many alternatives I decided to try a local business I hadnt heard of before as they promised better prices and much faster service. All those promises were fulfilled and more. They went out of their way and delivered even sooner than originally promised, plus helped with installation and took away my old microwave! I would recommend this company very highly.
I needed a refrigerator for my new place and I found it here! I needed a place that would finance me without having good credit and I was able to do that! Super fast process and they delivered, set up and gave me a run down of how my new refrigerator works. I will be back for a TV in a couple of months. Very friendly service.
We needed a fridge and went to Home Royalty. We bought a fridge and they delivered on the same day. Chris was very efficient and kind with my home and we are extremely happy with our new fridge. I recommend Home Royalty to everyone looking for New at a decent price! Thanks Home Royalty
Best customer service ever. Chris and Amy were great. Delivered to my house. Thank you so much!
Bought a tv from here, got delivered super fast and Im across town. Christopher was very knowledgeable and friendly. I will definitely be telling my friends and family about this business. 5 stars.
Nice variety. Pro good customer service. A bit pricy in my opinion but they offer Financing and quick delivery.
I liked the fact that they delivered the refrigerator to my house and set it up for me. I liked that they were friendly and courteous. I would recommend this place Home Royalty to anyone
Moved to a new place and needed a fridge. Found 1 here for a good price and was able to finance it which was great because i have a lot of moving expenses. Delivered for free same day. Thanks guys!
I just purchased a Samsung 55 TV for my bedroom. The process to sign up for the financing was very easy and took only a few minutes. Reasonable payments as well. Plus they delivered and set up my TV for free! Very happy!
I was looking for a 65 smart TV with a good competitive price. I spoke with Chris Watkins after looking online he assured all was as easy as 1,2,3 and he had the TV installed at my house and explained everything in detail for me and my wife as this was our first smart TV. Thanks for the great Business and customer service.
Very friendly staff. Just picked up new Samsung TV and the process was very easy. They even helped me load it in my car. Excellent customer service!
Best customer services!!!! Chris was really friendly and helped us out with our options. I love my new Washer and Dyer
Chris is here putting a refrigerator in right now, Great guy Great prices and Great Delivery! If you are looking for a larger home appliance or a 70 inch Smart TV go to Home Royalty for the best deal in the Central Valley! Beats Lowes and any other Large retailer that will take forever to buy and get delivered. This is my third purchase from Home Royalty and all their items are perfect!
My wife and I recently bought a refrigerator from Home Royalty, and we loved the service, price, and product. No places compete with their prices or their customer service. Chris was super nice. He delivered the fridge to our house, brought it in, unpackaged it, and even set it up for us. We couldn’t be happier with our choice in choosing Home Royatly. Highly recommend.
I’m ready happy with Chris and the nice lady at the office, they make everything on there hands to help us.also they make me feel like family NOT like another name or number on the computer,thanks guys!!
GREAT CUSTOMER SERVICE VERY HELPFUL ...WOULD SHOP THERE AGAIN! WE WERE ABLE TO FINANCE WASHER AND DRYER SET.
So glad you guyz had an ac unit for me. i was burning up! thanks for delivering it too since it wouldnt fit in my car! window ac is working great and im nice and cool now.
Great service, awesome staff got us the refrigerator we wanted.👍😁
Owner was very nice just did not have much yo pick from
Great company got my new fridge from here for my new place I highly recommend this place great customer service and very friendly.
Great service! Really helpful and they make sure you get what you want at a good price.
A lot of nice products for a good price I met Chris in my place of business on his lunch break he slid over a business card I didnt pay it no mind business start getting slow and I happened to look down at the business card and it said $40 down and take home today and that right there is what got me I went into the place of businessWas approached by Amy she was very helpful she didnt pressure me to buy anything let me look around freely Amy had patience cuz I was asking several questions she probably thought I was a comedian cuz she was just smiling and laughing I was able to make a decision with absolutely no hassle purchasing a Samsung washer and dryer Samsung refrigerator the warranty of the merchandise from home royalty and Samsung was perfectly explainedThey also work with different finance companies working with you if you have a bank account and a jobGo check out home royalty and you will not be disappointed Chris and Amy are awesome
They sold me a crosley refrigerator, when I thought I was getting a LG, the fridge shows up for delivery, and it looks like it was tossed around, when the protective covering was removed the fridge was dented all over the place, and appeared to be cheap thin steel. Better off going to lowes
I am a new home renter that was in need of a refrigerator. When I thought I found one, I got it home and installed, all to find out that it was a dud. It was by pure luck that we found exactly what wed been hoping for all along at HOME ROYALTY. This company prides itself with Quality appliances, but equally important, with Supurb, Over the Top Customer Service. They wanted to make sure I was getting exactly what Id envisioned owning, as we moved in to our new house. They delivered /installed for FREE. They even uninstalled the dud AND hauled it back to where I bought it.......ALL FOR FREE. They did everything they could to help us make our new house our home....just exactly the way we wanted it.HOME ROYALTY WILL BE THE FIRST PLACE I REFER ALL FAMILY & FRIENDS.THANK YOU, HOME ROYALTY!!
Awesome awesome awesome service, amazing and helpful, great place to shop.
AvoidBetter off saving your money and buying from walmart during sales
Very nice staff, very easy purchase!
I bought a 42 inch LG flatscreen for $160! Delivery was free and fast I am super happy with my purchase!!!
Great prices and great people. Will be going back.
Nice merchandise. A bit procey
Good customer service. Beside household appliances.They also provide specialty items- chile mangoes, brooms,TP etc
In January of 2016 I bought a Samsung refridgerator, stove, washer, and dryer. The actual purchasing process was easy and quick. Even though they were out of stock of 3 of the items, I bought them knowing it could be up to two weeks. It actually ended up being nearly a month due to the shipping companys problems. Home Royalty definitely made up for the issues and stepped up to the plate, making us customers for all our appliance needs. I am now writing this review so late for a few reasons, one to say the company is a standup honest company with quality products and two because I just made another purchase, that was of an item they dont normally deliver, but did due to my vehicle not being capable of transporting the production without voiding warranty and because I have issues with one arm not allowing me to lift it.So overall: I gave them a five star review for being honest and having integrity in the customer service they provide with their great products.
Bad they trick you I bought a tv from them on face book page they send a nice picture of 8series Samsung and when they delivery bring me a 6series this its not a good place to buy its better to get it for a real store.
Completely unprofessional and ill-prepared.I purchased my 60 Samsung Smart TV and sound bar 3 months ago and had no idea they sell open box merchandise. The first TV had power supply issues and would not even turn on. Chris, the owner, came to my home an hour late from our scheduled appt, without the proper tools to replace the TV. I was given another 60 as a temporary replacement and the former was taken for repair. After hearing nothing regarding my purchased TV for approx 2 months, and the same issue happening again with the replacement, I called a second time. I was informed my TV had been sold and the replacement was mine to keep. I informed Chris the same issue had once again arisen, and was informed I would not be given any TV as a replacement. After changing his mind, he gave me a 32 as temporary replacement and took the 60. After keeping for two weeks and discovering another power supply issue, he returned the TV. Upon returning the TV and hour late from the scheduled appt, he realized he did not have the proper screws and left. When he came back he still did not have the proper screws. After discovering the screws, he realized he did not bring the power cord. After leaving his very respectful employee in my home for approx 30 min, he returned and allowed the employee to install. During the install and adjustments, I made various video recordings I will also post VIA YouTube. There was dirt and fingerprints on my TV screen, which is no major issue. However, as the TV was turned on I discovered bruising to my TV screen under two of the fingerprints. I called Chris and was given the run around immediately. He told me the technician and himself would be at my home the following Monday. After a no call no show, I called and was told he could not make it.Plans were made for Tuesday the next day, with no show as a result.Plans were made for Wednesday, no show due to weather conditions.Ive had to miss 3 days of work time, and was told today nothing would be done to resolve my issue.Please save yourself the headache, do not do business with this fraudulent and unreputable non BBB affiliated company.
My wife and i. Have came here 3 times at the time is supposed to be open and never there. Called to see wassup and no answer. This is garbage service. And they waste ppls time. Never come here period.
Appliance place that helps with people that have low credit.
A little expensive but will work with you if yu have bad credit.
The prices are kind of ridiculous.