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Fresno Mazda
5499 N Blackstone Ave, Fresno, CA 93710, United States
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Fresno Mazda
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J
Review №1

Really Professionals at work. They are what exactly you want as a car sales man!! My wife and I drove all the way from Stockton and they worked with us to get the car we wanted along with the payment we wanted.So excited to drive our new suv and HIGHLY RECOMMENDED!! THANKS MAZDA OF FRESNO!!! BIG thanks to Marco Cienfuegos

Br
Review №2

Great customer service. Fast and reliable service. The only thing they didnt offer is a courtesy shuttle car if you were going to need a drop off or pick up of your vehicle if you couldnt wait for the service on your vehicle to be serviced. Other than that I would of given 5 stars. Other than that. Thank you for your service!

Vi
Review №3

The service for educator appreciation was wonderful. They clot me in and out quickly. Serviced and washed my vehicle. My service provider, Edward was great. Super caring and pleasant. He provided great service. Thank you Fresno Mazda!

Ca
Review №4

Everyone here is super nice. Bought my car here. I have it serviced here. Love the new text and video updates while its being serviced. Shout out to Shaney for being awesome.

Ca
Review №5

I had a great experience with their service. They are providing a complimentary oil change for educators! On top of getting a free oil change they washed my car. All the staff I interacted with were very polite and friendly. I should mention that I don’t even have a Mazda car.

Ma
Review №6

I had pleasure to work with Tiffani! She was very efficient and went ABOVE AND BEYOND to find a car I wanted with the deal that works. It was amazing working with someone as sincere as her! It really made my car shopping much less stressful. Thank you, Tiffani, your time and energy put into this is really appreciated!

Br
Review №7

I had the best experience at Fresno Mazda! I called and made a appointment with Joey, she was very efficient and communication oriented. Great customer service skills, overall I had the best and quickest experience other than some of these other dealerships. Definitely will recommend Fresno Mazda to my family and friends and will be referring them all to Joey! Thanks!

Ja
Review №8

I had the pleasure of working with Chris Cisco. He was very low pressure and very knowledgeable. Was able to find me several cars in my price range. I am absolutely ecstatic with the car that I drove off with. He has called to make sure that everything is as I wanted it. And he has offered to help me with some of the things that I’m not able to figure out myself. I recommend him as a salesman. He was wonderful to work with

Ka
Review №9

Joey and crew were great. I had additional questions which she relayed to the maintenance crew who gave great, detailed feedback. I needed to stay a bit longer to finish up some work things which they didn’t mind at all and while checking out I had fun talking to Joey and Jose.Highly recommend.

AN
Review №10

Please be careful when dealing with this dealership. I doesnt trust this dealership. They didnt keep their commitment with us. It was a written commitment. I was surprise how quickly they change colors. Their tone was change compare to how they deal with us in the beginning. That could be the reason MAZDA is sinking on daily basis. I will not deal with this dealership in the future.

Ju
Review №11

Everyone was fantastic! Took the car in to get an oil change, and they are having an educators appreciation promo. It was a nice surprise. Again, the customer service was great!

Da
Review №12

Hands down the best car dealership I have ever been to. Most friendly helpful knowledgeable. Did not use the service department but if anything like the sales department you cannot go wrong.

A
Review №13

I just purchased a car from fresno mazda it the worst customer service liers and rude and not honest at all iam very exsausted of all the stress is putting me though iam seeking legal action

Ar
Review №14

Came in looking for a Mazda 6. I was bit of a pickle situation but Tony Contreras and Andy Lopez made it work for me. Got me what I wanted for the price I wanted it for. Great guys. Make sure you come see them.

Da
Review №15

Bought a 2021 CX-30 from here, Moe was my salesman. I am thrilled with the car and the help and service I got! Highly recommend.

Jo
Review №16

Service here is really good, Shenae and Jonathan I’m the service department we’re very nice and friendly, I had an issue with my car and some damage that occurred while it was there. They had no problem helping me out and resolving the issue.

Di
Review №17

The team at Fresno Mazda was nothing but professional and honest. I had the pleasure of working with Aaron and Frank and I was extremely pleased with their friendliness and eagerness to get down to an agreeable price. Andy made the paperwork/signing process extremely smooth and seamless. All in all, the team at Fresno Mazda made my car buying experience extremely comfortable and enjoyable! I definitely recommend this dealership they were able to beat 3 different quotes I got from Mazda dealerships around California! I am glad I joined the Fresno Mazda family, I know me and my car are in good hands.

Ja
Review №18

Fresno Mazda is the dealership to go to for your new set of wheels. The car buying process can be stressful and a little scary, especially as a first-time car buyer. You can do weeks of research, yet still feel overwhelmed. Well allow me to help ease some of that anxiety. My husband and I were in the market for a crossover. We read great things and loved the ratings for Mazda’s line of CX vehicles. We had the wonderful opportunity of working with sales specialist Moe T. You always hear the horror stories that sales people are like sharks. We saw the fin and expected the worst. Instead we were pleasantly surprised to find a dolphin. Moe did not try to pressure us in any way. If we didn’t want it, he didn’t try to force it upon us. It was a very great experience to work with him. He patiently walked us through the entire process. Any questions we had, he answered.We took our first test drive in a 2021 CX-5. Sadly, it ended up not fitting our set budget. I assumed this would be our first heartbreak of many. Moe seeing our disappointment was determined to help us back on track. Along with the help of Gurdeep (sales manager), they set out to find something that wouldn’t break the bank. We told them what we were looking for so they showed us the 2021 CX-30. Let me tell you, we fell in love.Now it was time to hash out the details. Moe introduced and gave us a warm transition to Christian H. the finance manager. He also did a fantastic job of explaining everything. He wasn’t aggressive or overbearing. We were able to get what we wanted and remove anything we didn’t. Christian was a breath of fresh air. Even with some added extras, we remained well within our budget. After everything was said and done, we happily left with our new 2021 Mazda CX-30 Select. I’ve had friends and family complimenting us left and right. We strongly recommend if you’re in the market for a new vehicle go to Fresno Mazda. You’ll be happy you did.

Gr
Review №19

Drop my car at 11 a.m . Was told it will be ready at 2 but never received a call. So I wanted til 3 and called them. The lady stated it still wasnt ready and will be ready by 330. So I went in at 4 to pick up my car and still wasnt ready, had to wait another 20 minutes. I will never go here again.

Mi
Review №20

For many car buying experiences, Ive had some kinds of issues that werent resolved. From salespeople bullies, to poor automotive service, to an outright miserable experience. Im happy to say that this time was different and I have a few people to thank, Tom from Management, Moe & Tony from Sales Department, and Isaac from Service Department. Collectively, these gentlemen made my time at Fresno Mazda a pleasant one.I had made an inquiry on the Kelly Blue Book website for my 2012 Toyota Rav4. With all the details filled out, it was just over 6k. I was debating if I should sell it privately and use the cash for down payment for a new car, but I went and decided to check all the dealerships. Mazda contacted me first and then other dealerships followed. Despite all of the differences in price values from all of the other dealerships, I did not want to buy a car from them because no one wanted to negotiate much, and I didnt feel comfortable making a commitment to move forward knowing that the price could be reduced more elsewhere. Tom from Mazda gave me a fair deal above KBBs value and added an extra incentive for choosing to do business with them.Tom paired me up with Moe, who was very relaxed, easy going, kind, and informative. He allowed us to check our prospect vehicles, and even volunteered to let us test drive our top pick home to my Dad, who contributes to the decision making, he was not present with us. To no avail, we had to wait the next day to talk things out with him. When I came back the next day, Moe was off, so his partner, Tony, assisted us throughout the process. This guy was amazing, he worked with us until we were satisfied with the numbers. He was patient the whole way through and didnt make us feel like we were bullied. I got to ring the bell for the first time, and it felt awesome. LoLLastly, I wanted to talk about the service department. Issac assisted me with getting the car taken in for the Zurich shield. When everything was completed, I noticed my aftermarket rear view mirror was missing; they had to remove it for their applications and forgot to put it back on. I grew anxious as it was a gift. The department in charge of the job had already closed. Isaac promised to make that the first priority upon opening. The next morning, at opening time, I got a call from Isaac that they were able to retrieve it. No ones perfect. So as long as you correct an issue, Im good. He was courteous and was timely, and I appreciated that.I waited longer to write this review because I just wanted to give a full detailed response for all of the associates involved with my new purchase. All in all, Mazda did a phenomenal job, and as long as they maintain that level of standard, I would definitely recommend them over other dealerships.Thanks again, Fresno Mazda!!!PS. I forgot to grab the business card of the person handling the contracts. But Im sure the team can pass on the kudos, he was very thorough, explained things very seamlessly, was friendly, and helped us get through the contract signing without any doubts in mind. Thanks again for playing such a crucial role with our experience at Fresno Mazda, Mr. Nameless!

Ri
Review №21

Took my 2012 Mazda in on Tuesday Aug.24,2021. Was having a issue with my Transmission n leaking Trans oil. Mechanic told me it was the seal. I said ok fix it n the price was 349$. They called me n said my vehicle was fixed n could pick it Friday August 25. When I got there...it was still leaking Trans fluid, it was worst than before I took it in and told me it had a wrong axle .long story short! Will never take my vehicle there again!!!! onthe ve

Ma
Review №22

My experience was beyond great! My sister and brother-in-law took me and my husband in to go look at the red 2021 Mazda cx5 we saw online. I was very fortune to have Marco Cienfuegos as my Salesperson. He was fantastic!!! He was very knowledgeable and patient with us. He showed us all the models from top of the line in my favorite color. He took his time and explained to us the different features from one to another. Marco and Gurdeep Randhawa made sure I walk out with the car and payment plans that I wanted. I wound definitely recommend Fresno Mazda to families, friends and everyone out there who is currently looking to buy a Mazda car.

Ab
Review №23

I took my car in to get some breaks and rotor work done and my advisor Joey was great took care of everything and all the questions I had to ask! And her customer service was awesome!

Ca
Review №24

Purchased my CX 5 in November, Ive had it in for oil/tire rotation service twice, both times Ive waited for my car. They were done in 30 minutes and even washed and vacuumed my car. I drove in with a minor question and Shaney grabbed a tech and he fixed it on the spot. Always friendly and efficient service.

ce
Review №25

I had the pleasure of making an appointment with the service advisor Joey she helped me get in and out of there fast an efficient very satisfied with my visit.

jo
Review №26

From the initial phone conversation with Shaney to scheduling and servicing of my Mazda3 the experience was great and very professional. This was my first time using this service center and was very pleased with the transparency and level of integrity. I definitely will be sending my friends and family to this place for their automotive service necessities.Thank you again Fresno Mazda .......#bravoJp Val

Em
Review №27

We went in to get our service done and Joey was our advisor very helpful and customer service skills are great she answered all questions . I will be recommending mazda to family and friends . Great group in the service dept

Ju
Review №28

Brought my CX5 in for I-Life service. I was greeted with a welcome smile at check-in. Joey Ramos was my service advisor and she was very professional, and took care of me immediately. After service was completed on my vehicle, she also debriefed me thouroughly. Service was timely and fast.

R
Review №29

Cannot get ahold of service department. Get transferred to voice mail and they do not return calls. Ive dealt with other Mazda dealerships with no complaints, this place is incompetent.

Ch
Review №30

Great service! Great people! Tony Contreras was the best! #TCisthebest hands down

Ni
Review №31

They were very friendly and helpful...they may be a bit pricey but definitely worth it

No
Review №32

Mr Herrera was very nice, happy and professional. My service was completely satisfactory. Moreover he explained everything that was done to my car and the needed service in the future. I really liked that.

Ma
Review №33

Got my 2020 mazda 3 from here..I actually didnt think id be leaving with a brand new car that night. Thankfully Chris C really took the time to find me the best deal. Like for reals im thankful for him. I love my car its awesome. Thank you Chris..

Ri
Review №34

Very professional group of people. Had an appointment, service was fast and done well. They do care for the customer

Am
Review №35

Purchased a new 2020 Mazda CX-9 and absolutely love it!! Moe was our salesman and was so professional, knowledgeable, friendly, and patient. He took the time to answer all my questions and it was such a pleasure working with him. Anthony (manager) worked hard to locate and get the car with all the amenities I wanted! Sadon (financing) made all the paperwork seem painless. The team went above and beyond to make this car buying experience very pleasant and I am so pleased with my new car!! You guys are awesome!

Ju
Review №36

Excellent service and patience service from Tony! Helped me go through test drive, interior and trim comparisons and sat with me through the entire process.

Da
Review №37

For the first two hours I had a really bad experience, but Frank made everything right so Ill give it five stars. Highly recommend. Oh I forgot Frank even delivered it to my house 3 hours away.

Le
Review №38

Took my Mazda here that I originally purchased at Lithia Mazda for a warranty issue. Everything was smooth from my first contact until completion of service. All expected times, costs, and warranty processes were clearly explained to me in detail. Additionally, since I was coming up from Visalia I was offered a courtesy vehicle if needed. I would use Fresno Mazda Service department again and I would buy a vehicle from Fresno Mazda. Thank you all.

Fe
Review №39

Great experience. Had the pleasure of working with Jose and he made my experience flawless!!

Rh
Review №40

I had a fantastic experience buying my first car. Tony was so helpful & friendly and Scotty was a joy to work with on the financial end. Everyone there is wonderful & I highly recommend them for your next vehicle.

De
Review №41

I have had my Mazda 5 since 2013 I love it! I have always gone to get my oil change from the dealership as i have purchased the free oil changes for life at my time of purchase. However when I purchased my car it was through Lithia Mazda. Mazda has been sold a few times and is currently Fresno Mazda. I would still get my free oil change usually however due to circumstances my free oil changes were switched to Lithia dealerships exclusively. I was notified through Mazda of the change before my appointment with a personalized call. In doing so they allowed me the time it took to reschedule through Lithia and that was monumentally helpful. I cant thank them enough for their prompt actions and their attention to customer service.

Jo
Review №42

Awful place. Please do not go here. Scammed a disabled family member out of his car by giving him a deal he clearly didnt understand.

Be
Review №43

We had a great experience here. Aaron was extremely patient and answered all of our questions and worked hard to get us into the right car for us. And then he even drove it down to LA for us! After driving down he also took the time to go over every feature of the car and make sure we felt comfortable navigating all the technology. If youre in the market for a new car, I would highly recommend shopping here.

Tr
Review №44

Awesome experience buying my daughters first car. Thank you again Tony!

Bi
Review №45

Great dealership. Awesome service writers

Ti
Review №46

What a great experience with Estefani ! All my questions got answered and they literally pulled out every car I wanted to see. Truly thankful for all the help, and our new cx5!

Ty
Review №47

Service department was friendly and helpful. Got my car in and out quickly.

Ka
Review №48

Purchased a 2020 CX-5 from Aaron about a month ago. He was very professional and patient answering all our questions. Took the time to point out all of the car features during the test drive and after purchasing. The entire time felt no pressure to purchase. Also working with Andy in finance department went smoothly.

Ma
Review №49

It was very good everyone was nice n helpful I love Fresno Mazda

Me
Review №50

I had the pleasure of working with Aaron when I purchased my 2020 CX-5. He was very knowledgeable, professional, and willing to answer all of my questions/concerns. He was very good at his job and highlighted all of the pros of purchasing my car, but did not make me feel pressured or uncomfortable. He was a great resource and I appreciate his support/patience as I navigated purchasing a new car. I am very content with my new Mazda CX-5!

S.
Review №51

I had a great experience with this place. I helped my parents purchase a jeep here and we were treated with excellent customer service and the salesman, Aaron was super nice and patience with us and very understanding when it comes to our needs and answer every questions we had. That is the kind of person you want to give your business to. I highly recommend this place and would definitely refer anyone i know who is looking to buy a car to this Dealership.

Ch
Review №52

Traded in my car here at Mazda Fresno, very responsive before buying the car but after they become quite hard to get ahold of and get some type of result . It’s been over two weeks and I’m still getting calls regarding my old vehicle . If you buy here make sure you stay on them about pay off .

Bo
Review №53

Very pleased with the salesman (Jesse) and the whole crew at Fresno Mazda. Low pressure and very willing to answer questions and help in any way.

Br
Review №54

Tony Contreras did a great job very pleased I highly recommend them I would shop Fresno Mazda before going anywhere else

Ke
Review №55

Always great service. Jose was awesome.

Mi
Review №56

We highly recommend the staff and service received at Fresno Mazda in purchasing our new cx-30. We were able to do alot of the prep work online for the car we wanted and the financing verification which made the whole process very easy.Tony Contreras our salesman and Scotty in finance were both personable, helpful, and professional. We have called with a few questions regarding the new technology offered in our cx-30, Tony has been prompt, knowledgable.....and patient.We love this car! Thank you Fresno Mazda!

Mr
Review №57

Amazing people really pushed to into a car even though my credit the greatest. Other then that really friendly staff and very good at what they do. If you are looking for someone to work with I highly recommend Aaron, he provides amazing customer service.

Jo
Review №58

I used the kelly blue book instant cash offer tool on the kbb website to start the process of selling a vehicle. when i got there, the process was very simple, the staff was easy going, and i got what i was guaranteed, down to the last dollar. they made a usually hard and troublesome task very easy, and i thank them for that.

Li
Review №59

If you are thinking about selling your car contact Brandon here! We sold two of our vehicles to him and he was incredible to work with. He made the process and straight forward.

Ma
Review №60

Ivan was a great person to work with. He was helpful and knowledgeable and incredibly professional! It was nice to not talk to a typical sleazy sales consultant. Thank you Fresno Mazda for hiring good people like Ivan!

Je
Review №61

They did a great job and i was able to buy my first brand new car thanks to their help!

E
Review №62

Very friendly and efficient. I would definitely recommend.

Je
Review №63

Buying a car can definitely feel like a chore sometimes but it definitely did not feel that way when we bought one here. The salesperson Jose was super nice and not pushy at all. He took his time to answer all our questions and we were able to easily come to an agreement on price. Christian helped us with the financing and was very personable and patient with us. Definitely recommend this place.

Ka
Review №64

Awesome service and staff ! the process was very relaxed/easy and everyone was beyond helpful. Jose was super patient with me and answered every question I had with thorough and in depth responses and both Tony and Jose were very friendly and gave me the best experience I could ask for. Thank you again Freddy and the team at Mazda for exceeding expectations I highly recommend buying at Fresno Mazda!

J
Review №65

Over $400 for the last 3 services, within a year. Last service in January, 2020, and paid nearly $200 for the 25,000 mile service which was suppose to cover all filters+. Received coupon and had service completed today. Was informed that the air filter needed replacement although it should have done in January. Crazy, I do not understand some companies all for an air filter. Driving to Selma for future service. Good news is that Mazda Corp did help with the issue. On a side note still waiting for a call back for extended warranty, which was requested in January as well.STAY AWAY FROM THIS PLACE. Thought it would be better with new ownership but I guess they kept the same employees, so no change, still horrible service.

Ca
Review №66

Not your typical high-pressure car sales experience! Very professional staff. Moe, our salesman, was Knowledgeable, friendly and Focused on finding the vehicle that meets our needs. Maybe Because they are a smaller dealership, The experience felt like we were Just visiting friends in the car business. We are now leasing the new CX-30. I recommend to anyone looking for a new vehicle, that you stop by the Fresno Mazda dealership and check out the selections in their immaculate showroom. You will be glad you did!

Aa
Review №67

Start to finish, Fresno Mazda service was first rate. They respected my time, honored my lifetime oil change from a prior business, and were very friendly and professional. I have a lot of confidence in them to do business the right way.

Da
Review №68

Original Mazda 3 was totaled in an accident and decided to look for a replacement. Found a great deal at Fresno Mazda with the help of Moe who even had the car washed and filled up the gas tank for us. We later found a small paint chip and Moe was able to get touch paint to take car if it for us. Fantastic service and down to earth people. Would definitely recommend!

Em
Review №69

Aaron was a great salesman! Helped me get the car I wanted in my price range! He was super friendly, knowledgable and funny! I recommend him and the Mazda dealership :)

Ke
Review №70

My wife and I leased a new CX-5. Being our first lease, we were hoping the experience would be a pleasant one. And it was! Aaron, Moe and Freddy, made us feel like we were their only customer when they had multiple customers to serve.I would highly recommend Fresno Mazda if youre looking to buy a new car... and you should because not only are they great, so is the product!

Ma
Review №71

Lots of beautiful cars to choose from. We really enjoy our new Mazda CX-9. Maria has gone above and beyond to make sure that we have been happy after the sale.

Pa
Review №72

I recently got a Mazda X5 2020 my experience there was great They are very professional, friendly respectful .The whole team at Mazda did a excellent job the sales managers, salesmen the minute I walked into the door they greeted me and made me feel comfortable . This place is not your average car dealer they have excellent customer service !“Thank you “

A.
Review №73

First time going there I had a recall on my car part I dropped the car off they said that they took care of the problem and sent me a Carfax report which I appreciate.

An
Review №74

I was not happy w/ my service. I took Mazda up on its offer because as a health care worker our cars are definitely in need of a good clean on the inside. My car was at 70% oil life so I wasn’t really going in for the oil, or car wash. I was looking forward to the interior cleaning. When I got back to my car, not only was it not washed on the outside, but the inside still wasn’t clean. It looked exactly as I left it. This confused me, and I thought to myself maybe I misunderstood. But after I went back to my voicemail that I received from Mazda last week I realize I didn’t misunderstand. I was offered a car wash, oil change and interior cleaning. Someone also called me to confirm my appointment and to make sure my car was emptied out completely so it could be cleaned and vacuumed. I’m disappointed. My time was waisted yesterday. I used my 1 day off to sit and wait for this.

An
Review №75

20 minutes on hold and nobody answer back...i need just an oil drain plug, an information that can be answered in a minute. So disappointed.

Ma
Review №76

I purchased my Mazda from here, they made the process really smooth and efficient. Special thanks to Andy and Moe for making it really easy.

Al
Review №77

My husband and loved working with Nancy Hernandez, she was very friendly and kind and super easy going. She provided us with a wealth of information and has made the car shopping experience easy and enjoyable! Overall our experience at Mazda has been the best car shopping experience yet!

Ja
Review №78

I just bought a new 2020 MAZDA3 hatchback and had a wonderful experience from start to finish. José sold us the car and was extremely helpful and patient, answering all our questions and showing us multiple car options as we weren’t sure from the start. I am so thrilled with the car and the service I was given. Everyone is friendly and knowledgeable. Highly recommend the hatchback and José.

He
Review №79

Sis got a nice car under 30k when my day comes thats where Im going for a new car

Jo
Review №80

Came here to get recall work done on my vehicle.One of the three recalls was in regards to the airbag. Ever since leaving the dealership my airbag light has been on. I called them several times and am told I will get a call back and never do. I continue calling them and am told on one occasion that I would have to pay $150 for them to look at and fix what they messed up on the botched recall! Will be filing reports and complaints everywhere!

Ca
Review №81

We happened to be visiting family near Fresno when my “check engine” light came on suddenly. I wasn’t comfortable continuing to drive around town, let alone travel back down to So. Cal., without checking with the local Mazda dealer in Fresno. Upon arrival, Jose Gonzalez, greeted us warmly. I gave him some background, he said they’d run a diagnostic and get back to me with the results. Knowing we were waiting at the dealership, he got things expedited for us. Shortly after, he came back to us, explained the problem and promptly got it taken care of. We were out of there in record time and I cannot thank Jose enough for the efficient, courteous experience. I highly recommend their service dept. (I only wish they were closer to me so I could use them for all my maintenance needs) Huge thank you!!Sincerely,Michael and Carolyn Garfin

Am
Review №82

My car damaged by rodent and i came here for service and they did not fully inspect my van and let me know the damages. After two months i went to subaru dealer to get the oil change they inspect my van and told me about couple of more issues of rodent damage. I finally got all that fixed .my experence with mazda was disapointed. I think they could do better customer service.

Ch
Review №83

Really good service. Friendly and knowledgeable. Jose was fast and friendly

Mi
Review №84

Love there customer services. There rates are great and they helpful!!

Sa
Review №85

I just want to say Nancy was honest and had a good personality. We were very Indecisive of what we were looking for, even in her heels and the heat she was pleasant and never made us feel like we were troubling to her she hustled and we bought a brand new car from her ! She made are experience great .

Ja
Review №86

Aaron and everyone on this Fresno Mazda Team was amazing. They really take good care of you there and make sure you are getting the right vehicle for you.

Le
Review №87

Superb customer service and professionalism among staff. Bilingual staff is a super plus.

Lu
Review №88

Aaron approached us quickly. He greed us with a big smile on his face. He was profesional and quickly help us find what we were looking for.

La
Review №89

I was completely satisfied and very happy with my purchase. Overall the people at Fresno Mazda exceeded my expectations thank you Aaron.

Je
Review №90

Went in without an appointment was taken care of oil change and rotation with a very short wait staff was helpful it was clean. I appreciated it.

Sa
Review №91

Moe is a honest and delightful ( No Pressure salesman) to work with.The team of Christian the sales manager and Scotty the financial manager made the transition into my new car easy, even though it took some time for me to decide on the right vehicle.I ended up with a new CX5 with all the bells and whistle‘s, and I absolutely love it.If you’re looking for a great vehicle at a fair price you should call Moe at Fresno Mazda.

Co
Review №92

Me and my sister both had amazing experiences at Harris Mazda! Mark, the General Mgr, Doug and Nick, the sales rep were amazing. An especially great help when it came to finding the perfect car in our price point! They truly care for their customers and want them to get the best deal possible!! Highly recommend it!!

Gr
Review №93

Fresno Mazda is always there to assist the customer in any way can with an outstanding product

Da
Review №94

I went in to Fresno Mazda about a week ago to look at some cars, Frank Samaniego was the one who let me test drive a 2010 Lexus ES350, after driving it I wanted the car. Frank said he would talk to his boss about monthly payments and the down payment to see if I would be approved or not. I sent him my check stubs and let him run my credit (FIRST TIME RUNNING CREDIT ON A CAR). I texted frank on 7/13 to see about the update of me financing the car, no response. I texted frank again on 7/14 no response. I call fresno mazda to get an update just to find out they sold the car today and tbh I’m upset because this was very unprofessional & a horrible experience & a WASTE OF MY TIME. will be looking elsewhere

Ja
Review №95

Excellent customer service. They were fast and friendly. I dont even have a Mazda, but I had an emergency situation with my motorcycle battery and Andy was kind enough to help me without any hesitation. He got me up and running quickly and didnt even charge me one penny. I would highly recommend this dealership.

Jo
Review №96

I had a terrible service experience. They didnt honor my healthcare provider reservation (I signed up for the HCP oil change, wash, and sanitization), they did the wrong service on my car (oil change, tire rotation which you described as adding on for a discount when I checked-in, and no clean or disinfect!), and when I complained when picking up the car you claimed all your managers and service people had left the building for lunch and to get the service I had signed up for it would take 3 more hours to get it done. utterly terrible experience. also the oil change took them more than an hour and half. I will not be going back to this location.

Kr
Review №97

I went in with my old car for the healthcare package which came out amazing. As my car was getting an oil change and cleaned out, i was shown some new cars from mazda to waste time. By the end of my oil change, I left with an idea of getting a new car. I came back a couple days later to see what my options are and I walked out with a 2020 mazda 3 brand new off the lot. They helped me so much because I didn’t have a down payment really I just got my own place so a car wasn’t really in my budget. They helped me out so much with a down payment so small. I’m very thankful for everyone that helped me out, Daniel and tony and Christian were super helpful! hoping to go back in 2 years for another car!

AL
Review №98

Prieto Automotive Inc, has purchased the Mazda Dealership in Fresno. Fresno Mazda!Not only has it changed ownership, but it has fully hired new management from Sales to Service. It is also in a state of the art facility on Blackstone north of Barstow. The new facility is a must see for all the current Mazda drivers and the ones looking for a positive service and buying experience. You have got to go experience the new customer service. Go see Sales Managers Christian and Fernando In the Sales Department for a great buying experience. Service Manager Daniel Herrera is there to help out with all your service needs.

Yo
Review №99

Staff was very nice and my car was nice & cleaned and I totally appreciated the services.

Is
Review №100

Made a appointment to get my oil change very fast and super nice and even washed and vacuum my car!!!

Information
100 Photos
100 Comments
4.1 Rating
  • Address:5499 N Blackstone Ave, Fresno, CA 93710, United States
  • Site:https://myfresnomazda.com/?utm_source=google&utm_medium=organic&utm_campaign=gmb-website&utm_content=website_button
  • Phone:+1 559-256-0700
Categories
  • Auto parts store
  • Mazda dealer
  • Auto repair shop
  • Car dealer
  • Used car dealer
Working hours
  • Monday:10AM–6PM
  • Tuesday:8:30AM–7PM
  • Wednesday:8:30AM–7PM
  • Thursday:8:30AM–7PM
  • Friday:8:30AM–7PM
  • Saturday:8:30AM–7PM
  • Sunday:9AM–8PM
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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