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Herwaldt Motorsports
5615 E Westover Ave, Fresno, CA 93727, United States
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Herwaldt Motorsports
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Ma
Review №1

Great service! I was on a long road trip and needed a repair. They were booked out one month but made an exception to help out a rider in need. They even only charged me for a half-hour instead of the full hour! Awesome guys willing to go the extra mile for their customers!

An
Review №2

Just bought a 21 S1000RR From their dealership. Called in about 2 hours before I got there and I was able to finalize a transaction in under an hour. Great service!

Ta
Review №3

I had an emergency maintenance situation in Bass Lake. Being from San Diego I was completely at the mercy of google to help me find a service center that could do the work on my Ducati Scrambler. I finally stumbled upon Herwaldt & thank god I did. Josh helped me out and got me IN AND OUT of there in no time. If it weren’t for their professional courtesy and hustle I wouldn’t have been able to enjoy my weekend vacation riding around Yosemite with my old man. I highly recommend these guys for their transparency, professionalism, and competence. Thank you Josh, Brandon, & the whole Herwaldt Service center!!

Ja
Review №4

Me and my dad love the bike and Rick fiord awesome guy, highly recommend it.

ro
Review №5

Couldnt be happier with my 2021 Indian Scout Bobber! Absolutely love the bike, and Rick Fiore was invaluable in helping my dream bike come true. I appreciated his product knowledge, time, and effort to keep me informed throughout the process. There were many hurdles to overcome that were not usual due to the Covid19 restrictions effecting the manufacturing of my customized bike, and Rick continually went above and beyond to overcome them. A great deal of appreciation and thanks to Rick and the service department at Herwaldt Motorsports for their stellar service and great customer care both during and after my purchase. You guys rock!!!

Cr
Review №6

Greatest staff - all of them - every department. It’s always a pleasurable experience. I have all my services done here. Brandon is the genius in the service department. Tyler is the genius when it comes to parts. These two guys know everything about motorcycles. The rest of the staff are always courteous, helpful and friendly too. It’s a positive experience every visit and it’s all due to the people there.

Pa
Review №7

If youre looking for a new bike, Herwaldt is the place to go. Ive dealt with quite a few dealerships that carry European brand motorcycles, and most of them make you feel like you dont belong if you dont roll up in a Mercedes wearing expensive clothes. Herwaldt isnt like that at all-they made me feel welcome the moment I walked in. Theyre clearly just regular dudes that love bikes...talk to them for even just a few minutes and it will become clear. Tanner specifically was an amazing point of contact for me-he worked out a more than fair deal for my trade-in and enabled me to get a bike I only ever dreamed of-a Panigale V4s. I plan on taking 100% of my business to them in the future, as literally everyone else I dealt with at the dealership (from finance to service) just went above and beyond to make sure I was taken care of.

An
Review №8

Really nice bunch of guys here. They dont judge you even if you didnt buy a bike from them or even when they know you are only shopping for smal purchases. Got an oil filter for my BMW motorcycle and they were great!

Ro
Review №9

Always a pleasure coming here. The entire personal are so courteous and professional. From purchasing apparel, parts, to having my bike serviced, Im always comfortable and confident with the entire staff with all my needs. Brandon, Johnny, Tyler, Chris and everyone else has made purchasing my bike, having it serviced, buying parts and gear an awesome experience every single time.

C
Review №10

Bought an indian Challenger Dark Horse from Rick in sales a few months ago. He is easy to talk to and was extremely hospitable. Tyler in parts and service is great too. Unfortunately, upon my first service at 500 miles, an unforseen throttle body issue took place. We live over 100 miles away and rode the bike here for service. When we found out we had to leave it here for an unknown length of time we set up an Uber ride home. When Brandon, in service, heard we were Ubering, he and a few others behind the scenes, made sure we were taken care of. They helped us get home at no charge and took the time to talk to us like human beings. The staff here went above and beyond and we are truly grateful. Hope to have our bike fixed soon and definitely recommend Herwaldt Motor Sports to anyone looking to purchase a new or used Indian, BMW or Ducati.

Ju
Review №11

My experience at Herwaldt was nothing short of spectacular. I purchased a Ducati over the weekend with the help of Tanner in Sales. He was extremely informative and was able to get me any answers I needed for my purchase. His enthusiasm was really contagious as I left the dealership feeling really good about my bike. I highly recommend Herwaldt for any of your motorcycle purchases. They now have another loyal customer as a result of my recent experience.

Sa
Review №12

Hands down the best buying experience I’ve ever had. Tanner went above and beyond to help me trade my Harley for a brand new Ducati. Before i went to Roseville dealership and got treated like an invisible person but dealing with Tanner and the other staff here made me realize what a true customer service feels like! Tanner here i come for a BMW 1000rr in couple of years haha! 😊 thanks again pal.

Ca
Review №13

Tanner is awesome. Really appreciate the time he took to answer my multiple phone calls. Ended up getting a sweet new set of wheels and couldnt be happier. Johnny in Finance made things easy and offered great extended coverages. Brandon in Service set me up for my break in service and off I went. It feels nice to finally be back on the road. Thanks to the Herwaldt team for quality customer service. My son walked into the garage and started vroom vrooming.

Nu
Review №14

Ive always digged the Indian Motorcycles, just stopped in one day and had to leave with the Indian Scout Bobber. The sales guy was so cool and helpful. Great and fast process Highly recommend them and the Indian brand.

Je
Review №15

I just bought a 2017 Harley from them a week ago. Can’t believe how well my wife and I were treated. Matt helped me from when I approached the bike outside, to finance, and was shaking my hand and seeing my off after the purchase. I have bought several bikes over the years but have never been treated so professionally and kind. The rest of the staff was so friendly as well. I will buy more bikes from this business in the future.

vi
Review №16

These guys are awesome. As of August 2020, I now have bought 6 new and used bikes of various manufactures from them over the last 15 years. Always pleasant to deal with everyone here regardless if it is sales, parts, service, or the owner! I try to do business with LOCAL family owned enterprises and this is what you get with Herwaldt. Highly recommend them!

er
Review №17

Great establishment and great staff no complaints at all recommend anyone looking for a Ducati, BMW, Indian to go see Tanner made my dream bike come true very happy with my purchase Panigale V4 will definitely be buying from them in the future

Ja
Review №18

My life partner just bought his first Ducati at Herwaldt Motorsports and couldnt be happier with the outcome. After an adventurous 250 miles to pick up the ONLY available XDiavel closest to where we live (near Santa Barbara), we made an instant friend with Rick Fiore, an ‘Indian’ advocate through and through however.It was a joy to see the gentleness and caring Rick exhibited during the entire purchase process!His vibe is one of a motorcycle Zen-master.The deal would only close if the test drive was worthy of getting the ‘poetry on wheels’ as my Partner Michael calls the xDiavel.Rick was so helpful for the first test drive! Michael never felt any pressure to buy anything until he felt confident he could handle it. He had a ton of questions about the brand and model and when Rick couldn’t respond he resourced to a Ducati Guru who took his time with us to explain. Prior to this discovery, my life-partner was looking for the XDiavel 2021 all over California, this dealership ranks amongst the top in our book!And for the venue itself, it will not disappoint - spacious with a big showroom, clean, and pretty much anything you are looking for you will find here!Thank you Herwaldt Motorsports!Jacqueline LopezSanta Barbara

Ji
Review №19

Recently bought a BMW from them. Great service, great price, and great people. No complaints.

Vi
Review №20

Herwaldt Motorsports, the name says it all. I had a great experience purchasing my first Ducati V2. Tanner and the sales team could not be more helpful and enthusiastic to my purchasing of a Ducati. I would highly recommend anyone seeking to purchase a motorcycle to come a visit Herwaldt Motorsports. Best experience of 2020. Thank you Herwaldt Motorsports!

E
Review №21

Just had an incredible experience with TANNER JETT at Herwaldt Motorsports. Got a starter bike for the boy and Tanner was there to take care of both us through the process, which was straight forward and easy. Thank you!

c.
Review №22

Rick, Josh and the rest of the crew.... Always a pleasant experience.Other than the bill at the end of the day, of course. 😜( Get some Herwalt shirts guys !!)

Ga
Review №23

Im a die hard Harley guy.But the bobber is sweet.Soon as I come up with down payment Im going to invest in the bobber as a 2nd bike I will never give up my Harley .But the Indian bobber will take care of the spirit that needs to be satisfied sometimes Keep a open mind go look and test ride the bobber Thanks Indian see ya soon.oh ya great staff answered all my questions. no pressure very professional.

Ro
Review №24

Awesome people. Great service. Always take good care of me and my Indian!

Ca
Review №25

Traveled 500 Miles round trip to pick up my new Indian. Bike failed twice after 250 MI. Factory took it back, new motorcycle experience was dismal.

eb
Review №26

Strongly considering this brand.

Be
Review №27

I was on the road and broke down in Fresno. Got my bike to Herwaldt, and they were able to quickly help get back on the road. Heads up: routine maintenance requires an appointment months in advance.

Ma
Review №28

Nice people very friendly

Je
Review №29

The whole crew at Herwaldt BMW really take care of there customers. Great experience with Tanner ask for him if you have any questions. Very knowledgeable young man.

Ca
Review №30

These guys are great!! No pressure....super helpful... always enjoy even a simple visit to just check out some cool bikes

Pa
Review №31

Ive have had my Ducati and BMW serviced here without issues. Top notch service. Thanks!

Jo
Review №32

Nicest motorcycle shop in the central valley! Friendly service and great inventory!

Dw
Review №33

Something for everyone. Triumph, Ducati, BMW, Indian. Great staff, lots of passion for the sport.

Ji
Review №34

Tyler, in parts, helped me locate a hard to find item. He provided awesome customer service. Two thumbs up!!

Ca
Review №35

Only ordered parts by phone, In saying that the parts department went above and beyond.

Fr
Review №36

Awesome motorcycle shop. Their mechanics are top notch, the prices for work are fair, and cheaper than some places Ive been. Service department, and every other staff member provides excellent and friendly service. Owner is almost always there, really nice guy. This is the only low pressure dealership Ive ever seen or been to, you dont feel like they are constantly breathing down your neck or pushing you to buy. Best experiences here, I often stop by just to hang out with the sales guy when Im around the area.

He
Review №37

Awesome experience!, all the staff is very helpful and knowledgeable. I bought a 750gs from them and it by far the easiest experience I have ever had with a dealer. They have large selection and if not in stock can get what you need asap. I would definitely recommend considering them for your next purchase.

JE
Review №38

Many models to choose from, I went to check out the inventory and found the two models I was interested in, one guy said he would call someone to help me out, waited for a bit but nobody came, so I just left. It was kind of dissapointing, I saw many agents on the floor but no one helped me, I was greeted though but no service. I think Ill try another dealer or go back on another day whenever theyre not busy even though there was no customers at the time I went.

Ju
Review №39

I have a 2009 Ducati 1198 that I needed to order some engine internal parts for, I tried Pro Italia in Glendale first, but they refused to order them saying I needed to bring the bike into their shop for them to do the work. So I called to the store in Fresno as I live in Bakersfield and we do not have a Ducati dealer here. Tyler in the parts department answered, I told him what I needed, gave him rhe part numbers and he said no problem. He got the parts ordered and has been absolutely amazing with anything I have asked. Tyler is your man of you need parts.

he
Review №40

Staff are great

ke
Review №41

The staff there is super friendly. They seem to love what theyre doing. I highly recommend checking it out if youre looking for a motorcycle or any kind of gear; theyre very knowledgeable and will help you get what you are looking for.

St
Review №42

Got a flat tire on a trip from Seattle. These guys were fantastic at getting me fixed up. Super nice too. Wish I could give more stars!

To
Review №43

Over the past 20 years I have Developed an amicable rapport with this dealership. Just recently, I tried to purchase a bike in my home state and was unable to acquire the bike that I wanted. I contacted this dealership & they offered me everything I wanted. The service was awesome, and dealing with the sales department was a pleasure. As the saying goes, I picked up my bike & rode off into the sunset.

Ch
Review №44

Honest people, great bikes! Ducati, Indian and BMW. Not a huge inventory, but everything is quality. Litterally zero sales pressure but they will answer any question you have to make sure your happy with the experience. I know this is a review, but I will probably be picking up a Ducati 959 this next week from this place, I am not even going to bother shopping around! Highly recommend!

El
Review №45

Great staff - honest and straightforward. They have a great selection and have a wonderful community. When you buy a bike, youre not just buying a bike - you become a welcome part of the community they have there. They have frequent events for customers and go over the top to help you. Highly recommend!!

t
Review №46

I just bought my 4th s1000rr from Tanner at Herwaldt. I had to wait for the 2020 due to a recall that effected all the 2020 s1000rrs in the nation. Once the recall was lifted and the part replaced Tanner and the rest of the staff bent over backwards to make sure I was taken care of! Actually, They always have which is the reason why I have bought 4 bikes from them and dont plan on going to any other dealer to buy BMW bikes! Excellent service in Sales, Parts, and the Service departments!! Thank you Herwaldt Motorsports!!

Al
Review №47

Drove down on a Saturday afternoon to just have a look at some bikes, with no real intention of walking away with anything or committing to anythingTanner instantly made me feel welcomed and was perfectly okay with me wanting to have a look and talk bikesGreat, knowledgeable and easy to talk to guyIf I ever decide to pick up my next bike via a dealer, theres no where else Id go other than Herwaldt Motorsports

Al
Review №48

Those guys are the best Around very knowledgeable and just all around great people to deal with I recommend highly

Mo
Review №49

Though I didnt buy, I was greeted immediately by sales staff and offered coffee and bagels. I dont get that most dealerships.

Ke
Review №50

Nice folks, great service. 10/10 recommend.

Jo
Review №51

Everyone on the staff is incredibly friendly and helpful. I bought a new Thruxton last year and theyve gone above and beyond to make sure she runs perfectly and at no charge to me other than scheduled maintenance. They also clean my bike every time I drop her off. Its not part of the service or something I pay for, theyre just that awesome.

RD
Review №52

I enjoyed your dealership, I will always stop by when I am in town.

To
Review №53

The nicest friendliest staff you will ever encounter in the automotive industry

Je
Review №54

Matt and his team over there are great to work with!

De
Review №55

Very friendly, family welcomed every time I stopped in and had my kid. Service department was great as well. Would give my full recommendation.

Ke
Review №56

Great staff and good selection.

Jo
Review №57

Outstanding maintenance and sales staff. If youre looking for BMW, Indian, Ducati, or Indian you cannot find a better group to deal with. The monthly rides are outstanding.

Ch
Review №58

Great place to buy a bike. I bought mine 3 years ago and they still treat me great every time I go in.

Lo
Review №59

Nice bikes, mostly BMW and Ducati. Indian dealer next door. They are not authorized Triumph dealers or repair anymore.

Ty
Review №60

Sales is a joke. They will offer you well below trade in value for your bike and they are not motivated to move on any of there prices. I had to go to LA to order my new ducati and I would advise you to aswell this place is a waste of time.

R
Review №61

Great service for my motorcycle!

Mi
Review №62

Super nice an informative staff

Bi
Review №63

Great Dealership...Love Indians Harleys a has been!

Jo
Review №64

These guys are fantastic. Friendly, knowledgable, and honest. Ive been coming here for years, and I wont go anywhere else.

Do
Review №65

Ive been buying motorcycles in the Fresno area for over 50 yrs. In all that time I have never been treated better than I was at Herwaldt Motorsports. I was treated with integrity before and after the sale and give them my strongest endorsement.

Je
Review №66

Very good customer service and very knowledgeable about the bikes

Ja
Review №67

Now if I could only afford the Ducati. Oh and readthe details on motorcycle financing.

Hi
Review №68

Great customer service all around. They take good care of my bike,

Ki
Review №69

A heartfelt THANK YOU for getting my bike in for service on such short notice so I can ride 900 miles to see my mom in the hospital!

Ro
Review №70

Good guys to work with. Bought my second BMW here....

MA
Review №71

Great experience, everyone was really helpful, will definitely be back again.

Co
Review №72

Decent sized dealership with friendly and informative sales reps

Mi
Review №73

Helpful and friendly staff. Good selection of new and used motorcycles.

De
Review №74

Gr8 place to check out. Service is awesome.

Ca
Review №75

Love the people here they are so nice. My husband bought a new Indian roadmaster. Thank you for all the help.

Ge
Review №76

Best customer service. Friendly. Rick. Taylor. Steve. Chris. All make for a number one team.

Ph
Review №77

Best buying experience ever! By far. Super friendly and inviting.

Ed
Review №78

Friendly service, decent selection, clean showroom.

Ra
Review №79

One of the best BMW centers in California. Friendly and professional staff and state of the art Facility.

Ni
Review №80

Great service! I have purchased two bikes from Tanner and cant say enough positive things. I have also had my bikes seriviced and have had no issues. I have experience with other dealers and herwalt is by far the best. I also love the fact that it is a locally owned family business. I have recently moved out of state and when Im ready for a new BWM I will be back.

Mi
Review №81

Quality service from sales and support staff.

Ma
Review №82

Great staff, knowledgeable, and of course premium prices.

Sh
Review №83

No need to thank me!

Sc
Review №84

While service performed was decent, service advisors attitude was less than adequate. After explaining that my Triumph had been purchased (used) in the spring, I had stripped it down and done some performance modifications and just returned from a 4,000 mi. roadtrip with no problems. Just wanted to do the 24,000 mi major a little early before winter, as I wasnt sure of the previous services other than oil, filter, plugs, wires, and coils I did prior to trip. No notes were written down. I was told they would determine what was to be done, completely discounting what I had just told him. Upon pickup plugs changed unnecessarily and not replaced with iridiums as were in it. I had to ask for old plugs (4,000 miles) back. 1 K&N pod oiled properly 1 inadequately oiled. Tech lost a hex screw and replaced it with non matching which cracked plastic housing it was meant to hold. Once home I corrected these shortcomings myself. The bulk of the work was performed adequately however advisors poor attitude will most likely cause me to go either to Elk Grove or to CalMoto in Livermore. A shame that an attitude will outweigh decent (probably very good) mechanical service.

gi
Review №85

Great place, good people.

da
Review №86

Top-notch.

Ma
Review №87

Always helpful and polite sales staff.

Fr
Review №88

Another great time at Herwaldt

Cl
Review №89

Great place could have drove off lot that day with new bike

Da
Review №90

Best deal in California, Worth the drive !

Jo
Review №91

Great selection of exotic bikes.

Co
Review №92

Friendly and honest

Jo
Review №93

Very friendly motorcycle shop.

Ma
Review №94

Excellent shop!

To
Review №95

Awesome 👍

sh
Review №96

Ducatis!

ar
Review №97

Excellent place for Ducati and Bmw parts and motorcycles. Excellent service from your staff.

Information
72 Photos
97 Comments
4.7 Rating
  • Address:5615 E Westover Ave, Fresno, CA 93727, United States
  • Site:http://herwaldt.com/
  • Phone:+1 559-292-2269
Categories
  • Motorcycle dealer
  • BMW motorcycle dealer
  • Ducati dealer
  • Triumph motorcycle dealer
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–4PM
  • Friday:Closed
  • Saturday:Closed
  • Sunday:9AM–6PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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