Ive always had a great experience bringing my car here. They are always very thorough at explaining things. Great customer service.
I have brought both of my vehicles to your shop for many years. Have always found the staff professional, honest, up front with what repairs need to be done and they have always given me detailed information, pictures and estimates. Recently my car was in the shop and they discovered a serious safety issue. They immediately did the work that needed to be done and I got my car back way earlier than anticipated. Less than a week later I was rear ended hard. I stopped by for a recommendation on a good body shop and Mike was wonderfully helpful. The next day Kyle called me just to check up on me and see if I was doing OK physically. Have never know of a place that not only does a fantastic job on cars but also truly cares about their customers. Top notch! Thank you so much! Donna Jones
It was time for new tires and wheels on my nearly 20 year old truck. Mike and Marty picked out a great looking set of aluminum wheels that really dressed up the look of the truck. Mike and his techs do a great job diagnosing the issues that come up on older vehicles, they are my go to shop.
Have never experienced professionalism of this sort from ANY shop before. They dont just give you a price but options. They showed photos which really helped develop trust. I also appreciated honesty that an issue may require more than 1 repair but that they would work 1 step at a time. Only downside is that they are scheduling >3 weeks out. However, common sense should tell you that wait times that long are a good sign of repeat business. I will always give them the 1st opportunity for my business going forward.
Mike always does a thorough and complete job of the repair list agreed on. I appreciate his willingness to work on a 60 year old car.
Family owned business that was recommended, which Im all for supporting. I didnt even make an appointment, just dropped by vehicle off and filled out an after hours tag. Kyle was informative and friendly - communication was key. They were straight forward with what was and wasnt needed for repair. Turnaround quick and obviously done correctly. They have my future business and would most definitely recommend to others.
Mikes service is excellent! I been with them for along time so my review is base on years of service. I especially like their service needed texts I receive. I talk to Marty there service manager and he helps me prioritize my upcoming services. This helps me to prepare financially for my next service. Great place! Great people!
I went to Detor Automotive recently. I called to ask how much it would be ahead of time, the receptionist, Kyla, told me that they wouldn’t know the price until they looked at it. Then they just went ahead and fixed it without telling me the cost first like I had asked. It turned out to be almost $200. The mechanic was very nice, but the receptionist was horrible. When I told her that I expected them to tell me the price BEFORE working on my car and charging me for it, she said “you brought it here to be repaired and that’s what we did”. Very unprofessional and upsetting.
Very thorough and professional! I am very impressed and very satisfied.
Great service and experience. Just dropped my car off the day before and they called me when they looked at my car before replacing anything parts, which I really appreciate. They were very professional and so nice when I had any questions. Highly recommend, thank you !
Thorough service on my vehicle, things explained well. I would suggest Detor Automotive to my friends.
Detor automotive is a crook. I spent over $3000 on a/c repair and a faulty engine sensor. They assured me everything was fixed. The next day I tried the a/c which was still broken. I called them immediately and there response was “we don’t have any openings for 2 weeks.” They we’re not accommodating or did they offer to try and bring my vehicle in sooner since they mistakenly told me it was fixed. My engine light also came back on about a week later. Not knowing much about cars I was taken advantage of and spent all my savings only to have my car still in need of repairs. At know time did the owner offer to work with me in anyway. They only wanted more money. It’s sad when businesses like this take advantage of people. I ended up going to Northstar in Fulton and they fixed my a/c for less then $150. Please be careful when dealing with this business, I was fooled.
Very pleased with the service I received here. They are ALWAYS friendly, honest, and reliable. Thank You for all youve done for me.
Mike and his team have always done an excellent job taking care of my automotive repair and service needs!
Excellent; they are so fast and friendly, and have the best communication!
Very trustworthy. They do great work for a reasonable price. Very friendly staff. Always get great service.
Very reliable and flexible, great service 10/10
Detor is the name on the building, and Mike stands behind the work. It’s a rare thing to find now a days, an Automotive Garage willing to do right by the customer, to go the extra mile! They doo ok quality work, always friendly service, and are very thorough!
I always take my car to Mike and his team. I trust them to do an amazing job and they never fail to deliver. Honest and straightforward I know my car is in good hands when I drop it off. Ill bring all my vehicles to Detor as long as I can.
If you want to do all the work yourself as far as finding everything you need for THEM to fix your vehicle this is thee place. The woman in charge and the head mechanic are great honestly but either I had the worst luck or the place screwed me.
Mike and his team has been taking care of our vehicles for a long time. I never worry. I trust them fully.
Had a NYS inspection done. I like that you get a text so you can view all things checked or needs to be done. People are always professional
They did a great job
Honest service, great support team, guaranteed service.
I needed tires put on since the ones I had were almost bald. They were busy (as they always are) but fit me in for the time I needed. I highly trust them and am very lucky to have them available! Ive been going to Detor for years and have always been treated fairly, dont know of a more reputable auto repair shop!
The customer service at Detors is top notch, they always take care of your needs and always let you know about what they find and what they recommend before they just do the service the staff is very friendly and they genuinely care about the people and not just there for a paycheck
We have been trying to figure out what was wrong with my car for over a year. Took it to the Ford dealer and they couldnt figure it out. Decided to take my car to detor and they figured out what the dealer couldnt I highly recommend.
Honest and professional. Always call before they do something that you didnt request to do.
Detor Automotive has been the only shop I have gone to since, I believe, 2006 when I was looking for a mechanic closer to home. To say he is honest and fair is an understatement. He and his staff are not only professional, they are very personable and understanding and as accommodating as possible. I’ve never gone to another shop since I met them and I have no reason to. 5 STAR SHOP! 🌟🌟🌟🌟🌟
They take good care of my car.
I take all my vehicles to Mike and his team. They are super friendly, professional, able to describe issues in easy to understand terms and I love the new app with updates via text! I recommend Detor Automotive to everyone - whether they ask or not.
I have been using Detor Automotive for about 5 years now. They are a little out of the way but the service they give is top notch. Mike and his team have a customer for life with me. I will always recommend them to who ever asks for a good mechanic.
Very professional great experience customer for life
Years ago my mother told me to go to Mike.I have told friends,even the x wife to go there. They have all thanked me. He will not rip you off, like some places would. Very good team.
Ive brought my vehicles here as long as Ive lived in NY. I brought my first car here, and I bring my Jeep and my wifes Subaru here. Theyre the people to go count on every time. Its a 30 minute drive for us but theyre 100% worth it.
The team is always friendly and professional and prices are fair. They are very accommodating and always meet my expectations.
They provide excellent service at a great price. Their staff are kind and friendly, and they send me notifications when my car is ready for pickup with detailed information on what the problems were and what they did to repair them and pictures of the issues. I couldnt ask for better service.
I have been going to Detor‘s For probably 20 years. They are out of my way but they are worth the trip. I have always been treated fairly, and often times better than fair. Thanks Mike Michelle and team.
First time using their services,felt they were prompt,courteous and fair priced. A very professional shop. B. Knapp
I had an emergency with my vehicle and the staff at Detor was able to get it in the next day. They quickly identified the problem and were able to repair it. The staff always keeps me well informed of the status of my vehicle at the time of my appointment and problems that need To be addressed down the road. Great service at Detor. I highly recommend them.
I wanted to thank all the contacts I had at Detor Automotive. All were pleasant, and attentive to my concerns. Work was completed on time and completed correctly. Enjoy doing business with you.Thanks Again. Bob Mott
This time was oil change. Very polite, friendly, professional.They take the time answering all questions that you might have. If there is or they find an issue with the car they will explain the situation and what should be done.
I have recommended this service facility to many friends and family and they now take their vehicles there. All have been pleased with the service.
They treat me with respect here. I feel they are fair and I know the work completed in my car is always done right. I recommend Detor Automotive to anyone who is looking for a mechanic locally.
Mike and staff are all very knowledgeable and friendly. Took care of our car, it drives like brand new. Would HIGHLY recommend them! No one else will work on my vehicles.
Excellent service. They make sure the customer is always in the loop of what is happening with the vehicle and they dont try to push for unnecessary repairs or upgrades. Honest and professional business, definitely the best in the area.
I had a great experience with this shop. I had extensive water damage to my car and the shop went above and beyond to work with me. They did all the interactions with my insurance, did the work as quickly as possible and kept me informed along the way. I used this shop at the recommendation of AAA and it turned out to be a great choice. I highly recommend this shop.
Always very nice people answer Always do a great job no matter what I need done wont go anywhere else
The best shop for your vehicle service! Fair prices and great customer service. They have bent over backwards to accommodate me numerous times. Always honest about what you need for your vehicle, never over selling what you don’t need. I’ve been having my vehicles serviced here for years and I won’t go anywhere else.
Very professional. Great service.
Ive been coming to Detors for many years. Mike and his staff are very professional & his shop is always clean. It’s very hard to find an honest mechanic now a days & I always recommend friends to this business. As long as I live in this area, Detors will always be my go to for ANY car related issues. Thanks guys!
Professional and knowledgeable people, very friendly and easy to deal with, schedule to your convenience. Most of all Trustworthy. I do and would highly recommend.
The service was timely for me, they were friendly, explained everything in detail, and the price was more than fair.
They are friendly and experienced.
Giood communication, very reasonable price, great service.
I have been going to this place over a decade and I wouldnt change a thing!!! Always professional, friendly, good price, and on time.
Been going there for years, always high quality work and reasonably priced
There the best. Not like others you dont have it bring it back twice..or get it home and something else is broken.. honest people
Had mufflers replaced but still noisy.
It was good. Staff pleasant.got an oil change wait time minimum Mark
Been going here for years. Always personable, expert, and trustworthy!
Awesome team no b.s cant say enough how great the customer service is here as well as the quality work done to your vehicle.
Great service, great prices and very friendly owners and staff.
Honest and professional service is always the norm at Detors.
Always the best!
Always happy with my visit. Good value, great to have a resource who will diagnose a problem instead of just tossing parts at it.
These guys are always thorough and professional with their work. They know what is wrong and fix it the first time.
Great customer service and really friendly!
Always have done great work and given great advice on my vehicles!
They are very thorough and nice to speak with.
I like the fact that I have a regular garage to take my vehicle to and know it will be done right!
Great customer service and vehicle is always done correct and in a timely manner.
Always willing to work with schedules to get the job done Thank you Detor Automotive
Very accommodating and professional.
I have been going to detors for a while now mainly because they were down the street from me. Through the years in my dealings with them I found them to honest and reliable. They are now my go to autoservice people. I like to support local business when I can but I expect good customer service and I am getting it.I think I found a gem.
The best place for auto work, fair prices and awesome customer service.
Always a good experience. This place has bent over backwards for me on multiple occasions. Customer for as long as I have vehicles!
Excellent customer service. Great quality work. A place that you can depend on.
Rare to find a shop that is so honest and uprightThese folks are good at what they do and very honest,if they say it needs fixed then get it done, because you can be sure that it needs done.
Great service good prices
Inspection
Theyre amazing, customer care is awesome.They get the job done right, the first time.
Great place..great work great people!
Great! Professional and honest.
Wonderful experience
Awesome.
Honest workers
Very professional and prompt with service
Very friendly and professional staff
Friendly efficient service
Love this place!!!!!
Honest and reliable