We were heading back from an east coast road trip when we got a flat tire. Our tires are run flats so not everyone carries them. I spoke to the receptionist and explained our situation and she said they could see what we could do. These guys were on it. They assessed the situation, found the hole and they had one there for us to drive home with in about 20 min. Not a run flat but something comparable. We don’t live in the area but if we did I would use them for all of my car needs. Everyone was very helpful and honest. They made the drive home to Atlanta easy on the mind. Thanks Warren and the 2 guys that helped us. I feel bad I didn’t get their names. Keep up the great work!
My brakes went out while taking my husband to work. I waited up at his work his entire shift (10:00 pm to 6:30 am) we waited till 7:45 am before heading to Prestige auto shop. (I’ve had brake work done by them before and was very happy with price and time taken to do the work. He was even nice enough to machine one of my calipers right there.) I was told one of his mechanics was on vacation and they were all backed up so they weren’t taking anyone for the next week, so we went down to Performance. We got there a little before 8:00 am. (Before they were supposed to be open) We told them that all we wanted was a patch job to last us until next week. We were there from 8:00am to almost 3:00pm. They had our vehicle on the lift for less than an hour during that time and that was a little before we left. They put two parts on it that cost a little over $10. We were charged $200 for labor! I was aghast. How could they justify charging so much for less then an hours work?! I will never be going back to that ridiculous place. I will be taking my vehicle to Prestige from now on, even if I have to wait for the work. The people there are honest and do good work.
Sent my car there to get looked at. Every time I have called to ask about it I have not gotten an answer. It’s been a week and no one there can tell me what I’m supposed to pay. Poor customer service and never use them unless your good without your own car for a week
Took great care of us! Not only did they replace a leaky oil part 😂 but they also filled all of the fluids, put air in the tires and cleaned the windshield at a low price 😊
I got a job in Gaffney but had not closed the sale on my house in Georgia and was staying at an AirBnb. My truck broke down and needed towed. These guys could have easily gouged me but didn’t. First they said they needed to order a part but upon further examination found out they could repair it without the part. Got my truck back the same day and it cost hundreds less than I thought it would. They earned my trust and now that I’m a permanent resident of Gaffney I don’t even look elsewhere for auto service because these guys can fix anything on all makes and models and the best part is I can trust them.
Needed a tire plugged on Saturday. Quick and only $5.
Loved the place. Great services. Friendly people. Excellent services. I high recommend this place
They over charged me 500 dollars for a brake booster and it was used i had just bought a brand new one they decided to trade mines after I paid for it never told me or gave me my money back for it there not good people !
They are great. Were super nice to me. Will go back!!!
We were recommended to Warren when he first opened. Hes reliable and honest, anytime weve called him, he has always been there for us.We wont take our vehicles to anyone else
Very good experience. Speed censors and transmission censor was out.
I broke down off exit 95 and googled this shop and called they sent a tow truck and got me back to there shop started to work on it right away had me repaired and back on the road in no time I highly recommend them they were professional and they treated me and my wife good while we waited I highly recommend them for all your repairs you will be truly pleased with them Thanks again for your help in our time of need..
Driving north on I-85 when my 2007 Honda CR-V suddenly lost power. Was able to pull off the side of the road. Tried a few things, but problem persisted. Had enough power to exit the interstate and drive to a parking lot. Of course, this was happening at 4:30pm on a Friday. Called Performance first and they said “come on over”. They diagnosed the problem, ordered the part, stayed late and got me back on the road. Can’t thank Warren and his crew enough! Would do business with them if I lived in the area. Highly recommend.
They got my tire changed at a reasonable price after I ran around town on Saturday trying to find someone the tread was coming off even though they were locking up when I pulled in A+++++++
We were returning from my moms funeral in PA - our alternator went dead at the SC state line ... this shop is the best ....took care of us in 2 hours - replaced the bad alternator and helped us get home to Atlanta GA ...the service was so friendly and so reasonable . God bless them for taking care of strangers traveling on I85
Very pleasant experience. Friendly and nice people with exceptional service. Will definitely be a repeat customer, thanks again!
Very nice people.warren the owner is the man. New what was wrong with my truck right away.
Warren, Steve, April, and the entire team at Performance Automotive were fantastic! Steve was a total pro! He listened to everything I had to say. He kept costs as low as possible and his quotes were right on. My wife and I couldnt be happier with the repairs to our 2012 Jeep and 2014 Hyundai. Both automobiles were repaired in a timely manner and on or below the quoted price.As I told them, theyll have our business from here on! Thank you to all of them! Theyre good people.
I loved the receptionist she was very polite and the service was great
The best quality service known to carkind😊😊😊
Great service great people great prices they can do it all!!
Im very happy with my experience with Performance Automotive...
Fixed my flat UTV tire in 15 minutes. Fast, friendly, affordable service.
They are great. Great service stand behind their work
Great service and fair priced. Will definitely use them again
They great people
I was traveling through the area and experienced power steering problems, Warren ( the owner) dropped everything and put all his resources on fixing the truck and getting me back on the road!The repair wasn’t easy and took the help from many other mechanics that work there. It took all day to figure out a major issue and they finally resolved and worked after closing to get me going, After all that they did my repair very reasonable and fair, they didn’t take advantage of my bad situation, Warren is great and I would recommend them to everyone.Thanks again Warren!John eddy
Hassle free. Nice people.
Right on the job. Good attitudes. Fair pricing. I will use again.
They fixed our AC while we waited. Everyone was super nice waiting area comfy, pricing was fair. All the customers I saw come and go were as happy as we were when we left.
Great service. Really good people. Open and honest
My Chevy van broke down on i85 driving back to California. This shop had 6 men repairing my bad fuel pump. They are amazing I highly recommend this shop they all are great guys. Great hospitality from the owner and management.
Needed to get slow leak in my tire fixed. They took me right in, fixed the leak and only charged $10.00 for the repair. Their waiting room is clean and comfortable and everyone is very friendly.. I will be back, just good hometown service.
Quick friendly good service
We have used Warren and his shop now several times for car repairs. They do a great and honest job. I would highly recommend this shop.
The guys are really cool and didnt charge me extra. Very nice service and I will recommend them.
It was a pleasant May day and I wanted to get my oil changed as the dash light had come on. When I arrived, I waited outside as there were two people just inside the door with no room for social distancing. Another lady droove up and said to go right in but I told her there was no room. She entered and went behind the desk next to the other two people. None of thethree had gloves or a face mask on.I was sent around the back to the Express lane for the oil change. There I found another 4-5 employees without masks or gloves. While they were draining my oil, a guy opened the hood and added a little washer fluid. Another guy asked if I had changed my cabin filter lately but I didnt want anyone inside without gloves or a mask.I asked about lubing the ball joints or tie rod ends and he said there are no lube points. I asked if the CV joints had any play in them and he asks me if I heard any noise coming from the engine compartment.After the oil was added and I started up the engine for them to check leaks, one guy without a mask or gloves reaches in to apply the sticker showing when to come back I can see that they put down 3000 miles instead of the 5000 recommended by the factory as they did the previous oil change, even thought the computer doesnt tell you to get service until 5000 miles.Another guy come up to stick his head into the window within a foot of my face to reset the computer. I told him I would do it if he just told me what to press. He still kept his head alfway into the window while talking to me.I was going to get a tire rotation but after waiting outside 15 minutes, I just went to the office to pay my bill. At first the lady wanted to charge me for the tire rotation even though I said I wanted to pay for my oil change. While she was entering all the info into the computer, I calmly related my experience. After making out my check, the lady tells me that the computer made an error and she owed me some change. I told her to keep it as I was avoiding touching anything.About 15 minutes after I left some woman from Performance calls and says I was harrassing her secretary. I tried to relate what happened, and she refused to accept my bservation, claiming the guys checked the belts and hosesby just looking at them. I told her we used to squeeze the hoses and feel the belts for glazing when I was doing that 50 years ago, but I guess they can tell by just looking at something.The lady then proceeded to tell me that they didnt want me back anymore. I guess we now know that Warren doesnt wear the pants in that family!Cant believe they have no safety precautions taking place in the middle of the Covid-19 crisis.
I have always been satisfied with the care they showed fixing my SUV. Real professionals.
I brought in my Altima to find out what was wrong with my A/C. It was the compressor. They did not charge me anything to find out what was wrong and they were the only place that was willing to replace the A/C compressor for under $1K (I have the 3.5 which are far more expensive than the 2.5 when theres a problem). They even gave me a free ride to my bank so that I could pay them in cash to avoid a credit card surcharge. Three and a half weeks later my A/C was blowing hot again and I thought the worst. To my pleasant surprise, they replaced the O-Ring for no charge assuming it was their fault even though it may not have been. These guys are absolutely amazing! If you live anywhere between Greenville and Charlotte, they are well worth the drive. You can absolutely trust these guys. They do great work and will NOT rip you off and if theres anything they assume is their fault, they make it right. I wont go anywhere else from now on.
We were broken down in Gaffney yesterday and the kind people here not only determined what we needed but didnt charge us for the testing and analysis of our cars problem. In fact they recommended we take it to the Kia dealership so we could get the issues worked out for free. They not only saved us money but they all treated us kindly as family. We truly recommend them for your automotive needs...and youll be treated with care and compassion!
Warren and entire staff were friendly & professional. They installed my new water pump and had my van ready before closing time. And at a fair price. I highly recommend Performance Automotive.
I cannot say enough good things about Performance Automotive! My 3 kids and I were traveling south on 85, going home to Atlanta, when my car suddenly shut down in the evening. I was referred to Performance Automotive by AAA. The owner Warren Harrison promptly towed my car and even picked us up from the hotel in Gaffney the next morning and drove us to his shop (on the way back from the hospital because his daughter had just had a baby!) The problem was a bad alternator, and the work was done quickly at a fair price. Everyone at Performance Automotive was so nice and helpful!
Friendly folks and do a great job! My only mechanic.
Awesome people. Honest and truthful
Apparently they didnt want to find the leak because they thought i was a bum.
Awesome service....saved me a couple hundred bucks. Definitely went out of their way and didnt even have to. Would recommend to everyone. They did exactly what rhey said they would plus more. Thanks so much!!!
Great service! Reasonable and trustworthy shop.
Love this place! God bless these people.
Great honest down to earth people!!!
Performance Automotive is definitely the place to go if you find yourself stranded near Gaffney, SC. We called after hours on a Sunday evening. The gentleman offered to tow or vehicle to the shop. We found transportation and lodging for the night and he got to work on our vehicle first thing the next morning and had it ready to go by early afternoon. His price was very reasonable. He even noted we needed an oil change and had that done for us before we picked it up. We highly recommend this auto shop.Thank you, Performance Automotive of Gaffney!
Excellent service. They came out in the foggy pre-dawn hours and pulled my car out of a culvert. They were very helpful and kind. I would not hesitate to use them again.
I was traveling 85 south on my way from NC to Atlanta when my car died. Performance Automotive saved my trip.My roadside assistance contacted them and they towed my car to their shop, replaced the alternator in record time (staying past the time the shop closed- on a Friday night), charged me a VERY fair price and had me back on my way. I even made it for the second half of the concert I had tickets for that evening.I cant say enough about these wonderful people who were welcoming and made a scary situation seem like no big deal at all.I hope to never have to deal with a breakdown like this again, but if it ever does happen, I hope Im in Gaffney, SC because I know who to call.
Great staff, honest and super nice. Took my jeep in with an oil leak today, they not only had it fixed today(1-2 days ahead of schedule) but also didnt have to break the bank in the process!
Warren and his staff at Performance Automotive of Gaffney are superb in analyzing and repairing problems with my vehicles. I relocated to South Carolina from Florida a few years ago, and searched for a good, honest mechanic who would be able to service my vehicles completely, including some of the more complex problems which can occur in today’s computer based systems. My search ended when I found Performance Automotive of Gaffney. Warren has handled all of my automotive service needs, which includes everything from routine, preventative maintenance to major repairs. He gets things done right, the first time. Additionally, he has always managed to find the time to squeeze me in when I required emergency service.I could elaborate for pages but to sum it up, I would not hesitate to recommend Performance Automotive of Gaffney to anyone who is looking for a quality automotive service center. It is my expectation and desire that Warren will be in business for many years to come.George Dorunda
These guys were great to work with, professional and great price! Pick this one!
Very Nice place newly remodeled
My husband wanted his AC repaired here, After he picked it up, the air was still not blowing cold ($160 charge). We took the truck back the following week to have it repaired again. They kept it all day and still did not repair the trucks AC. Very disappointed.
Good luck getting a oil change for under 500 dollars because i payed 2 hrs labor because they where busy
Best mechanic in town
Great service! My 1997 Infiniti started making terrible engine noises on I-85. I pulled into the nearest gas station and asked a local of a good place to take my car. He gave me Warrens cell phone. It was 8pm on a Friday night, and Warren actually picked up! He then took a look at my car at 8:30 am on Saturday morning--when all the other shops were closed. He gave me good advice, and then called me later that night to make sure I had arrived safely at my destination. I was just really impressed that he cared enough to give me a call...and didnt charge me a cent to look at my car.
Warren and crew are THE best! Have purchased and serviced vehicles there and wont go anywhere else....
Thank you sir for helping my daughter and grandson stuck in Gaffney on the way home to Raleigh. A true gentleman and got them back on the road in a flash. I cant express my gratitude for helping them/me in this situation.Sincerely,Wallace McElwee
Wonderful people, who took worked on my car and got it back to me the same day.I highly recommend them.
Twice they have saved the day for me. Great people, reliable work. Wouldnt go any place else.
Best place for car repair. Great friendly helpful staff.
Warren and his staff saved my day this past Saturday. I was traveling down towards Landrum SC on 85 South when my Yukon died. I knew it was the alternator. Warren came and picked me up himself, towed me back to his shop, I was in and out in less than 2 hours. These guys are more than fair, a lot of places would have gouged you due to your emergency situation, not these guys. I cannot recommend Warren and Performance Automotive of Gaffney enough. If you are local, you guys have a true gem in automotive repair, I wish we had him and his team in Charlotte NC. If you find yourself in a bind, call Warren and his staff. Many thanks Warren!
18 YEARS OF GOOD SERVICE, WARREN IS A GOOD FRIEND AND OPERATOR. 100%
Great service!
Great auto shop!
Our car engine light came during our trip and Performance Automotive took care of us like family!! Thank you Steven and everyone!!
I was just passing through Gaffney for lunch and when my car wouldnt start they were able to pick me up quickly and tow me to the shop. My car was fixed in just a few minutes.
Always quick and accurate work.
Only ones I have work on my vehicles
Love going to Performance Automotive!
My car was sitting an entire week at the shop and they did nothing to it. But they sure did charge extra money.
Very satisfied
Great Service
Awesome service!
Good people
Good place
Excellent!!
Stupid
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