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CosmoProf
355 Muddy Branch Rd #F-03, Gaithersburg, MD 20878, United States
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CosmoProf

Comments
Sp
Review №1

I hate writing bad reviews.. I tried reporting this issue to Cosmoprofs website.. But it kept saying my emails after invalid. ¿How is that possible?I just went to your store at 3:35pm today and the doors are locked, but the sign says you close at 4pm. I believe this happened before.. But Im not sure which dates..i think it was on Sundays as well. Your customers depend on your store hours being opened, as displayed on your door. I didnt want to write a bad review.. Id rather let the store know.. Hopefully this will stop happening. So i can remove this review.

Sa
Review №2

I love it here. The staff makes it feel like home they’re always so helpful and welcoming !

do
Review №3

This store supplies very limited inventory to black hair stylist. Very little selection and our items are never on sale or discounted.... never! So I had to find another store to cater to my needs...... 🤦🏽‍♀️

Pa
Review №4

They don’t sell to the public? Half the shelves are empty and everything seems old

Ma
Review №5

I called to place my order by phone and when my husband pick it up the whole order was a mess. The worst part is that I have a client tomorrow morning and I don’t have the products I requested so frustrated

ju
Review №6

Workers and rude and don’t try to conservative with you. They are using their phones and not paying attention. Rude and all the products are old and gross.

Be
Review №7

Clean, stocked, and the staff is always friendly and helpful!!

Ca
Review №8

Very poor experience-wish I could give zero stars. This store either needs to replace their clock or staff/management. The website shows shows that under reduced hours of operation, they would close at 5:00 PM. I got there at 4:40 and the door was locked. I went back on the website to double check the hours of operation and noticed numerous complaints including a post saying they were to open at 8:00 yet after 8:30 they still were not open. I will drive further to a different store from now on.

Ma
Review №9

This place is amazing! You can find many professional products for barbers💈/Stylists💇👌sometimes they have Ofer!!

Je
Review №10

Worst service ever. The lady Kadia was on her cell phone the entire time and I only walked in to pick up a tigi shampoo - took me 2min to find it. Took me more time waiting for her to come back to ring me up while I hear her talking on her cell throughout the entire store. She didn’t even hang up while she rang me up!!!! Didn’t speak to me once the entire time I was there!! Come on now.

Vi
Review №11

Arrived at 830 which is opening time and the stre was closed. I am sitting in my car waiting and the time is now 838??!!

Da
Review №12

Terrible customer service. I went on a Monday to find a Bosley product and they told me they were out of stock. I talked to the store manager Keysha and she said all stores were out on inventory without even checking. So I decided to called another location and they had it!!!!! Absolutely absurd, one of the worst attitudes I’ve ever dealt from a manager ever.

He
Review №13

Great location and friendly staff!

Be
Review №14

Well the best products but some people’s attitude throws me off...This lady acted like I wasn’t going to pay like are you serious this is why I’m in the store

Da
Review №15

Worst customer service ever.The girl working there does not know how to listen. She said that her name was Keysha. You should not raise your voice and not listen to your customers. Very very very bad attitude. I have come to this store so many times, and I was treated very badly today.

Be
Review №16

Great food, service and people

ro
Review №17

Great service clean very knowledgeable and welcoming

Ch
Review №18

Went there and then s older lady was very rude her name was Gabriela. She was also rude to other people and her co workers this is a place for professionals and she seemed like thats not a good job for her

To
Review №19

Helpful...organized

Fl
Review №20

I do not like the viegas the first thing they do when people come in to see head to head and with a bad face of discrimination ..

Ma
Review №21

The products are amazing!!

Ha
Review №22

Just for people with cosmetology license.

Ib
Review №23

Great place

St
Review №24

Great staff!!!

Lu
Review №25

It has everything ..and with great price

Information
3 Photos
25 Comments
3.8 Rating
  • Address:355 Muddy Branch Rd #F-03, Gaithersburg, MD 20878, United States
  • Site:https://stores.cosmoprofbeauty.com/md/gaithersburg/salon-supply-gaithersburg-md-6524.html?utm_source=GMBlisting&utm_medium=organic
  • Phone:+1 240-632-0133
Categories
  • Beauty supply store
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–4PM
  • Thursday:12–4PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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