Fun hardware store with interesting collection of items, low prices, and good service.My son sourced various items for his Halloween costume there today.

Good place with good tools and equipment. Ran into a little static trying to return something but it looks like the Company’s going to make it right. When I have the cash in hand I’ll upgrade to five stars.

Rude lady manager. Wouldnt give me a replacement of my tool or like my tool considering they wouldnt have a replacement for awhile.Harbor Freight Tools will replace any hand tool that fails to properly work during the lifetime of the original purchaser. In the event an identical item is not available as a replacement: Harbor Freight Tools reserves the right to substitute a substantially similar item in its place. So you would think they wouldve been courteous enough to give a similar tool.(Got frustrated & was gonna break after I went back to Harbor Freight & low & behold I see another manager by the name of Mark or Marc not sure but spanish guy in decent I believe. If Im wrong apologies because I flat out told him the situation that I was gonna buy this since they didnt have my replacement he immediately tells me we can just swap those out if thats the one you need as a replacement no problem . See now, thats how a manager who does theyre job to be accommodating to the customer in anyway you can considering YOUR TOOL REPLACEMENT POLICY. The lady whos manager should be fired immediately because shes obviously detrimental to the company making money & keeping customers returning.

Great prices, good service and friendly staff!

6-19-2021 - Montgomery Village MD. Checking out at the register, I moved a basket on the floor that was in front of the credit card scanner. Cashier Alyssa TOLD me to put it back, that it was there for customers COVID safety.I told her I could not otherwise reach the credit card scanner.She LOUDLY accused me of being rude. I said, No, the problem is that You have an Attitude.Alyssa said This is MY store and I can see to it that you will never be allowed in this store again.Bless her Heart !

The Indian lady at the register was so helpful and nice! Great job! :)

Andrea always helps me out here - this place is so much better than home depot or lows (yeah lows) — especially if you already know what you’re looking for. Thank u

I bought electric bug swatter among with other items yesterday, the price sure sounds good but the electric bug swatter didn’t work at all when I took the battery out to see what was wrong, I saw the rust all over inside, now I have to waste my time going to see if I can return this cheap junk! They made cheap items to be unworkable and cheap enough that most people probably will just dump in the trash! Not recommend to anyone.

Nice hardware store, good deals, become a member and even better deals. Great staff

Small hardware store, can find a lot of useful items, but much less than the big chains. The neighborhood where its located not the safest especially at night.

Good selection of high quality tools.

It was GREAT! I walked in & aisles were correctly labeled so I found area of the items I needed. Then there was an employee who saw me looking at the signs, he asked if I needed help. I went to the cash register to wait in line (2 people in front of me) & a cashier opened his line. So I moved through it fast. Good prices and best of all....GREAT INSTOCK!!!

Good diversity of tools and hardware items at a reduced price.

I can always find a deal at Harbor Freight. My new hand sander & oscillating multi tool were both on sale. Staff is always friendly & helpful.

Staff is very helpful! They have most anything you could need. Restrooms were remodeled & clean.

I genuinely like this place for all my tool needs. If they dont have it in the store I can order it online and have it delivered to the store or my home. Great place to solve my needs!

Clean and organized in standard harbor freight way. All the good harbor freight tools.

Hands down the best tool store extremely great value on every item. Friendly courteous knowledgeable staff the store has exactly what I need always an enjoyable shopping experience thank you😁😉

I always go there to get anything mechanical, great prices, clean. Im no longer pro Mechanic, now retired and dont need tools that will last me life time, LOL.

I like to go to harbor freight to shop tools because I can get whatever I need for my crafts at reasonable price.

Love this place. Too much.

Good stuff decent prices. good for cheap tools but they have a nice selection of power tools.

A so cheap tool place, I definitely found my tool box I was looking for . I like this place.

Decent tools at great prices.

The Harbor Freight Store in Gaithersburg is good for a wide selection of construction, automotive, tools and other equipment.

The service was awesome as always. I had purchased the 10 ton hydraulic log splitter 2 months ago but one of the pistons had paint on it and made it a lot harder to use than it should have been. I kept it for 2 months to see if I liked it because it wasnt a gas powered splitter and I wanted to make sure it wasnt too difficult to use before I returned it. I like it so I took it back. They started by opening the door for me since the box hung out of the cart and my 2 year old was asleep in the cart. I told them the problem and they didnt hesitate to do the return. They didnt even open the box to check. I had used a special coupon for it because the normal 20% dont apply to Central Machinery and since they didnt have any in stock, they gave me a rain check so I didnt lose my discount. Great service is always present. Great staff and love their tools.

Last time I went to get something, I asked for help to one of the people working there and he was very rude, like if that store is not for latino people, after a few minutes I saw the same man(white) talking to another costumer very politely. I read some other reviews and experiences by other latinos, something to consider before we go there to buy.

Love HF. Tools may be foreign made but at least they are relatively inexpensive. Everybody elses tools are also foreign made but not as inexpensive.

Great prices and tools and a lot of stuff is in there

Usually 1 person at the cash register, which can cause long lines temporarily. But other than that best bang for buck, great help, and never disappointed.

Well staffed, great prices on mostly cheaper CHINA tools but nothing wrong with this stuff for Harry Homeowner. Great selection on tool boxes.

Useful and cheap. Friendly with good service.

Drove here today from out of town (because there is no Harbor Freight where I live), and I was met with bare power tool shelves. Came to get a miter saw, a table saw, a planer, and quite a few accessories. All-in was about $700 that HF now wont get from me. Wasted trip. Never thought Id have to pre-check stock at a Harbor Freight, of all places!

I go there for tools that are on sale..great tools store for me.they have quality and cheaper tools than the branded ones.

Really good for cheap tools that work - even if they only work enough for one job. It got the job done - right?

Harbor Freight is my go-to place for all tool needs. I consider myself extremely lucky to have this store close to the house. Their new line of cordless power tools based on inter-changeable Lithium ion batteries is far superior to their previous line from Chicago Electric. Pay attention to their ads, as they have often incredible discounts.

The staff is friendly and helpful, but you should do your research before making a purchase. Most items are a good value, but a minority of items are either overpriced, or poorly made. Once again, do your research first! I have many tools I bought there that Im happy with. Dont be afraid to return something if it wasnt what you thought it would be.

Great place to get inexpensive tools. Especially great for the home mechanic. Most of the time theyre cheaper than Amazon.

I like to come to this place, I find everything I need for my tools, and the price is great too!

The best for tools

Great Deals .. Great Prices .. Great Sales!

Great prices good inventory

Great price for tools, also good customer service

Although Ive never had a problem with customer service at this Harbor Freight, the customer service has improved considerably in the last year or so. Id always regarded Harbor Freight as sort of the dollar store for tools and hardware, but its not the case at this store. Everybody that Ive dealt with has been helpful and cordial. Also the store is now well stocked and well staffed.

Cheap tools, I mean inexpensive.

Easy to find. Plenty of parking. Handicap accessible. Staff were very helpful and knew where the items I needed were located. Plenty of items for most occasions. The items I looked at felt cheaper than similar items from other national hardware stores.

I have been very satisfied with the quality and the prices at Harbor Freight. I bought their largest generator several years ago for power outages and Im amazed at how it always starts on the first pull. I also made an Impulse buy of one of their electric chainsaws. I never opened it and returned it a year later without a receipt and they were nice enough to give me a store credit which they certainly did not have to do. The quality of their merchandise has improved over the years.

Saved a ton of money buying tools here and the quality goes up year by year.

Not usually a good experience but todays cashier was very helpful with a coupon I had on my phone. The store was clean and organized. It helps to be there during a non busy time.

Sold out of tampers which why I was there. Not well stocked.

100% good offers but when paying 😠

Great value, but a little low on inventory ☹️

Well stocked. The employees are mostly clueless except for the managers. Most of the tools are disposable or good for diy and occasional users. Disposables and wear/tear items are well priced here as are some larger items. I encourage buyers to research and read reviews carefully before buying something.Most of the time they have some coupons or discounts via email (always join folks).

Well priced. Very well priced. Decent selection of hand tools. Knowledgeable staff

Good

Love it

Always helpful staff. Great deals on tools and supplies. Gets crowded at times, so try to get in before lunch or mid afternoon.

Nice quality, great price. Got a nice starter set and tool bag for 60

Nicely stocked. Well staffed.

Good.

This is a very good hardware store with excellent prices and very good quality products for doing any work around your home or for your business. Highly-recommended!!!

Good variety of products but low inventory.

Well I spent an hour here just walking around. Im so proud of myself, I didnt spend $1. Maybe another day.

Very inexpensive and interesting place for most of the tools you might need.Quality varies, so check carefully.

The staff is really relaxed and they dint pressure you. I probably walked around in the store for about an hour and was never bothered but the second I had a question I could easily find someone to assist me.

Great selection of tools at a preety good quality considering their low prices and warranty. Ive always shopped at Harbor for Mechanics tools and also home use tools for remodeling, plumbing and home improvement. Become a member of their Inside Track Club for even more Savings, perks and discounts!

On august 12, 2017 about 6:30 pm, my son and I waited in line for a half hour only to have their register jam. The manager told us to wait for it to unfreeze. After 10 minutes of waiting, he decided to offer us a drink and cookies. I accepted. He went ahead and called the company for assistance. They verified the charge went through but did not generate a receipt. They wanted to charge me again. I asked him to verify the previous charge was cancelled. He said he would have to call the company again and all I had to do was call customer service. I left with no merchandise or cookies or a drink. Now I have the chore of calling customer service. He had more time to flirt with the employees than verify my refund. Such poor management.

Cool place 😎👍 Good prices. Lots of neat stuff to look at. Guys will love it 😁.

Great for reasonably priced tools. Remember to always get a coupon every time you go. They also give away a free item if you are aware of it. So look for those on print or online to get free stuff with your purchase.

Staff is friendly and very helpful.

Seems to be well stocked. Cant compare to other harbor freight stores as this is the only one near me.

Anything I need including ICON tools is always out of stock. Might as well save a trip and order online.

Great parts at very good prices

Long line in the one register open. Low quality to medium quality tools. As the saying goes You get what you payed for. If you need a tool for a one time job or for low use this is definitely a good place to start your search.

Staff is always friendly, be sure to use the 20% digital coupon

Great store, tools might be lower graded tools but their an excellent buy. They always have great coupons

Got in, got what I needed and still have both arms and legs.

Day 1 of a 3 day sale and they already ran out of a main sale item, a 30 inch toolbox. Said they probably wouldnt get another truck in for 2 weeks.Spanish music on the radio in the store? Where am I?Cashiers also had a friendly exchange about breaking the face of whoever was whistling. I was whistling.I drove an hour down there for nothing.

Have great prices tools like hand powered etc are always a great deal

I love this store! It has just about any tool you could imagine! I love to get coupons in the mail and take a trip to good ole Harbor Freight to use them. Great savings and really good tools!

Great place for the occasional DIY-er on a budget, who maybe doesnt need the top-of-the-line tool set. Depending on what you get, the quality can be shoddy or surprisingly good. The inventory doesnt seem to change often, which is good and bad. Theyre always having sales which is great. Can be hard to find things sometimes, but the staff is always friendly and helpful. I like to stop here first to see if they have what I need. Problem is, I dont always find what I came for, but do find 20 other things I need....

Who doesnt like the smell of cheap plastic? Or cheap tools? But they do have everything imaginable.

Clean store, friendly staff, great prices and 375 things I didnt even know I had to have! Great place

A nice selection of reasonably priced tools. Clean easy to find most items. Not open late.

Great selection at a great price. Well managed stocked well.

Great place to buy expendables and good tools at a low price.

Good prices, quality is not the best, but for the price it’s good.

Cheap tools but dont expect top quality.

If youre looking for affordable tools this is a place to go and buy what you need to get the job done. Tony the supervisor was helpful

They have a very good tool for almost everything

I was there today to buy some items and my basket has some items although they are not in my list. Suddenly I need to go to the testroom to pee but when I asked the someone if I can use the restroom I was told to go to H Mart which is next door. I was very annoyed to learn that they are not allowing a customer to use the restroom anymore. They are sending their customer to H Mart. I did not go back to buy my items and will not shop in that store anymore. 👎🏿

Great prices. Qualify has improved.

Had what I needed, good service

Always great prices on many different tools. Great staff too, always willing to help

Good value. Free stuff on every visit. Reasonably priced. Easy access.

Great prices. Not the best quality but great value indeed.

Always good to pick up that one little tool to finish the project - very reasonable prices

Like this place, they have a lot things, and theyre not expensive.

Great merchandise and very affordable

Good selection of tools and great prices.