I was visiting from Indiana with Grandkids in the car when the battery in my vehicle began to lose power! I was able to drive to Advance and was greeted by Michael Milak who was very helpful in checking my old battery, which was dying, and secure a new battery and installed it! Very helpful and pleasant to say the least. Thanks again Michael. You turned a potential big problem into a very small one.

This place customer service is the worst around, they label sales on items and then tell you they don’t start for days in advance and will lot honor price. Don’t waste your time here

Awesome customer service, they helped me find what I needed & at a great price! Thanks for being me local place for car parts!

Absolutely the kindest service Ive experienced when buying car supplies. Employees were very helpful and caring.

If youre looking for a part and you go in advance Auto parts and a woman walks up to the counter and theres three men working behind the counter and theres two other men standing at the other counters waiting to be served theyre all going to help the woman you think he was in a beer joint

Good place get part

Good prices and people

A bit expensive for coolant, from now on Ill buy it at Walmart.

Helpful, quick in and out.

Found what I needed quickly on their shelf

Friendly staff, masks were worn, fast service, and honest salesmen are refreshing. Theres a reason Im a regular customer here when there are 3 other parts stores within a mile.

I went in with a dead battery not only did they help me replace my battery they found that my cables were faulty and replaced them as well. Above and beyond the call of duty 🙏 during these trying times. This is why I only go to them for help. Cant recommend them enough. Most honest and helpful than anywhere I have ever been

Super great staff

Great place for your auto needs

People knew there job and parts they were very polite and helpful

Friendly and helpful

Had just what I needed!!

Good place

These guys are always willing to go the extra mile to help you out.

Very helpful counterman, unfortunately today is his last. I wish him good luck.

This place is a joke and I cant wait for the new OReillys to open up. I have had a number of incidents at this store. They over charged a mower battery and told me it was my fault it over charged. I tried to buy a jack for my truck because I had a flat and needed to change my tire. The manager of this store was playing on a guitar instead of helping me when I told him I would go somewhere else and call corporate. He tried helping me and I asked several times if this would be high enough to jack my truck up and he assured me that it would. Well it didnt and they wouldnt refund my money. Now to this visit, I went in needing brake and blinker bulbs. The same manager as before looked it up and found the ones I needed. I left and tried installing them. Big surprise they didnt fit and I had to take them back. Save yourself some time, money, and aggravation and go to OReillys.

They treat you like a human being. If they dont have a part in stock they can always get it for you quickly. The guys are super helpful.

This auto parts store is a great parts store and very convenient to travel to, has everything you may need for you vehicle. Bobbie B.

Staff is knowledgeable. Good place to get parts for your car if you cant wait to order it online.

Pablo is calling himself a manager and he is definitely the worse that ever stepped in that store. I had a receipt and was wanting to return a small package that was a mini diagnostic kit for 9.99 - the receipt was 1 day old. Well come to find out my problem may be wiring. But definitely not fuses. So, having bought the kit from another store 30 mins away, Pablo, does not return the kit and lies to say they have a new policy. Really? So, I leave and call the store that I originally bought it from and they gladly returned it no hassle. Pablo should get a position working in a corn field. Definitely not customer focused. On the other hand, Dylan should get a raise. Thanks again, Pablo, I will never send anyone to this store.

Buyer beware. I bought a battery that went bad but was still under warranty. They told me it was still under warranty but i have to take it to the store where i purchased it to get a new battery. I called the store but they conveniently have no record of the transaction and for some stupid reason Advance doesnt keep records between stores. Thats garbage customer service. Ill be hitting up Auto Zone next time.

I went around to most of the auto parts stores in Gallatin. I was looking for a starter solenoid for a general motors 350 V8I couldnt believe my ears when I was told by everyone in Gallatin that no one had a starter solenoid after all of the billions of starter solenoids GM have put on their V8s since the late 1950s.I almost left Gallatin in a state of disgust knowing that I was going to have to drive to Nashville to get a starter solenoid..however I never did try Advance Auto parts. Just as a leap of faith, I turned around and went to Advanced, walked up to the counter. A young man was standing there and asked me if he could help me... I was still kind of upset. I told him I said, dont look at the computer screen look at what I have in my hand. I have in my hand a starter solenoid for a 350 Chevy do you recognize it?. He said yes I think I have one in stock. I said awesome and he did and I bought it.He restored my faith knowing that I had found a clerk that didnt need to rely on a computer screen to tell him what he needed to look for. He knew it just by line-of-sight and experience Thank you Advance Auto parts. I dont know what that young mans name but I would like to personally thank him again.

Guy that we spoke to was very sweet and helpful. Will definitely be coming back more often to this location.

Always have the right parts in stock for my old vehicle and Phil is a great help and awesome at customer service!

Very helpful and I m a woman

Staff knowledgeable about their products. Took time to educate me on products.

Love this place...friendly staff helps you get what you want and need for your vehicle.

Pablo was excellent. Helpful. Happy. And knowledgeable . Ill be back. Thnk you. 6 star service

Pablo is a very customer friendly person. Very informed. Thank you pablo ....from manolito

Nice place to go. People are friendly and knowledgeable. Prices are typical of this type of chain store.

Get affordable parts for your vehicle..dont expect them to check your engine lights if its raining. Go to o Rileys dont waste your time here rude staff.

Friendly folks and very helpful putting my battery and windshield wipers. Thanks again, Advance Auto Parts.

I went in and ask for a Fram PH3614 oil filter I was informed Advance don’t sale Fram any more I ask to cross it over to another brand there computers can’t even do that and I was told Walmart sale Fram Going to Walmart from now on to get oil filters

Parks Ford walk-in always on time

Great place, pretty sure they only hire extremely old or extremely young people.

It can get busy, almost short-staffed, but theyre very knowledgeable, service oriented, and polite ...

Friendly and knowledgeable about the parts uou need or to just wax your car. Ask for Dylan

Very helpful and they listened to my issues about parts.

Great staff. Knowledgeable and Good inventory. Better than Autozone

Super helpful and friendly!

Always pleasant interactions with the staff

Gallatin has a well stocked Advance store. What they dont seem in stock is usually available from Nashville and they get 3 deliveries a day out of Nashville.

Walked in, grabbed what I needed and walked out.Store appears to be clean and tidy, save for a few areas on the floors that need to be repaired.

This place is great to find auto parts and tools

A little small for an advanced but has a good staff and very helpful.

Good guys. Parts always in Stock. A bit pricey though.

The manager John is a smug jackass. I can at least appreciate the fact they got the part I needed there when they said they would.

The guys working here do all they can to help you find what you need and get the job done. From pulling parts to figure out how to approach a job to looking up info to help you find the right tool for the job.

The service is great and the people are amazing

Very knowledgeable and helpful...AND a 10% military discount. What more could you ask for. Thank you, gentleman.

They were very helpful.

They gave me some good information

Absolutely poor service only one person working the counter was waiting for 10 minutes for a check engine light scan and he kept answering the phone

Always have what I need, the price is always comparable to other automotive stores. I cant complain.

Good place too get parts

Affordable, friendly & knowledgeable staff

The clerk was knowledgable and assisted me with a solution to my problem.

Guys always take care of me

Always so helpful

Great place great SERVICE

That Wayne Dude is the greatest!

Knowledgeable staff and friendly service,

Pablo is awesome

The ONLY place I go for my car stuff...like EVER!!

Great place and great people

Will put wiper blades on for you

They had what I needed

Fast help employees are great

They are the first to help and the costumers usually dont wait that long.

Great customer service

Nice people

Costumer service is good

They have what you or can get in it.

Gave my husband the wrong o2 sensor for his truck. Had to take it back. We live 20 miles from the store.

Good parts

Great service

Always good !!

Terrible service.

Need more staff.

Great place

Never have the porch

Nice and helpful

Have parts needed

Very good service and cheap

Good service. Excelent customer service

Well

It has friendly staff and immediate attention