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Gladden Bottled Water Delivery
100 N Shiloh Rd #150, Garland, TX 75042, United States
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Gladden Bottled Water Delivery
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Review β„–1

Best decision I ever made! From Army brat to army veteran water is the core of my life. I spend so much on water monthly this has not only kept money in my pocket it has also lightened my trash/recycling. I made this purchase shortly before the ice storm came through TX and thankfully I did not lost power (Just water) and this was perfect. Hot and cold settings allowed life to continue without feeling completely helpless. If you and/or your family love water as much as mine or even if youre just trying to get into drinking more water this is the most cost effective way to do so as well as getting you through rough days on survival mode πŸ’ͺ🏾CUSTOMERS SERVICE!!!!!! Something I am very big on and they nail it every single time. Being able to text and communicate any issues and have them handled in a timely manner. No question or problem has not been solved in 24-48 hours from the day I signed up. I had an issue with something leaking a tech (his name was OV) came over in 24hrs of my complaint and took care of my issue and walked me through my set up like a new customer because I had a self install originally. He explained everything and made sure I was able to gain an understanding and know how to reach out if I had more questions. No matter who Ive encountered this has been a wonderful from speaking over the phone at set up to the tech I met today. HIGHLY RECOMMEND!!!

Ma
Review β„–2

Gladden water and their employees, especially Judy who schedules, helps you make the right decision for your family needs and so much more are the best employers ever. Judy helped me decide the right filtering system vs water bottles when I told her our ages and health issues and we have loved it ever since (2 years now?). Our friends are so surpaies how great our water tastes and how simple the system is under our kitchen sink. We use the water to make our ice, to refill our drinking bottles we keep in the fridge, to clean veggies or make pasta - really anything other than washing dishes. The equipment is serviced ever 6 months as part of the monthly payment and the man who comes is the best: friendly, personable, knowledgeable, just like Judy. Thank you all.

Jo
Review β„–3

This company has been great to work with! They are very accommodating and the prices are very reasonable. The way the boxes stack are much better than the bottles and we love it! Anytime we’ve had an issue, they have found a solution for us with no questions asked. Thanks for being awesome and providing us with some β€œhigh quality H2O!”

Jo
Review β„–4

I just recently began using Gladden Water and I LOVE it! The machine & water itself have been a great addition to my new home. Also, Kim’s customer service has been wonderful. I will definitely be a repeat customer.

Ma
Review β„–5

We love Gladden water! It tastes clean and not like a plastic bottle. They deliver promptly and the delivery persons are always friendly. Best of all, I can communicate via text to a real person all my needs and concerns. They answer immediately every time.

Fe
Review β„–6

We love our Gladden Alkaline water! We have had in-home service for about two years. Gladden water rivals Essentia and Icelandic water, which we also love. Its more cost-effective for us to use Gladden. We highly recommend this water service!

No
Review β„–7

We have the high alkaline water at our office and at home. The water is excellent, and so handy to store in the boxes. The water is delicious!Even my dogs love it! They get excited when we refill their dispenser!!Spoiled pups! Gladden is great to work with, and you can change from more boxes of water to less, or less to more, and they make the changes immediately. They are fast and courteous.

A
Review β„–8

If you are a water drinker you know that not all water tastes/is the same. I have been a customer for a couple years and the best part about Gladden is the good tasting water. I also like the easy-to-use boxes as well as the low price. If you want pure good tasting recommend Gladden.

Rh
Review β„–9

Gladden is awesome. The water taste amazing and there are no more bottles to deal with or store. The company’s customer service is outstanding and they make it extremely easy to work with them via text or phone. They are also extremely flexible with their programs and subscriptions for delivery. We could not be more pleased.

La
Review β„–10

Best water in the world!

Cl
Review β„–11

The CUSTOMER SERVICE is unmatched!!! Excellence, even doing a state of emergency!

Ju
Review β„–12

Great service and works with my monthly usage and drop off availability

Me
Review β„–13

We love Gladdin Water! Best, cleanest water I have ever tasted. They are so easy to work with and always responsive. Overall great experience with this friendly, helpful company!

Ne
Review β„–14

I was very happy to find healthy drinking water for my family. Helpful team with great service and communication. I highly recommend.

Mi
Review β„–15

I have this service at work and have been a customer for almost 10 years. Customer service is ALWAYS helpful and considerate. The Techs that come out and change the filters are extremely courteous and knowledgeable of their product and filters. Their water filtering system can make the worse water taste like the Best Water. Highly recommend Gladden Water Services!

B.
Review β„–16

We purchase the alkaline water option and we love it! The water taste great. Customer service is also amazing. We just text the Gladden number during business hours or non-business hours and we receive a response once they are open. Customer service answers any questions that you may have promptly. This service is very convenient for us since the water boxes are delivered to our home.

Qu
Review β„–17

I tried many different kind of water. Glandden water is the best! Especially it tastes so sweet when it gets cooler.

Ro
Review β„–18

Gladden came through and helped us provide for our sick baby During the horrific experience. God aBless Gladden bottle water

De
Review β„–19

I have been using Gladden for 2 years now and love the service. I get the High Alkaline water, per Doctor recommendations, and have found that cost per gallon over time, this is the most cost efficient. Plus the water taste great, and love that the water comes in recyclable boxes.

Be
Review β„–20

Water never tasted so good! Now that I have to limit my fluids I am trying not to go overboard but its the best testing water I have ever had. Customer service is superb!

Th
Review β„–21

Gladden is always quick to make adjustments or answer questions.They continually exceed expectations.

Sa
Review β„–22

Great experience with Gladden. The alkaline water is perfect! We have tested it to make sure that it meets our personal standards. They really make the process so easy!!

Ma
Review β„–23

From the moment I received a call from Gladden, I was impressed by their professionalism, diligence, and friendly service. I’m also happy that I don’t have to keep buying and carrying heavy bottles of alkaline water anymore! It is delivered right to my door with a the best service. Their technician, OV, was pleasant, professional, and detailed! If you want good, friendly, professional service and quality water, Gladden Water should be your company of choice!

sh
Review β„–24

Best water company. I have used them for several years now. Anytime I have a question or concern, I can call or text and the help me right away!! And I mean right away. The service technician is amazing and always makes sure our equipment is in perfect working order. He works with our schedule. Customer service is outstanding! I have never had a problem dealing with anyone in the company. Each employee is super helpful.

Jo
Review β„–25

Water that tastes so fresh and so clean! Wonderful customer service that is very responsive and helpful. One year in and counting...

Al
Review β„–26

Good service, always have enjoyed doing business with them!

Al
Review β„–27

Excellent water service from the dispenser to great tasting water! I am able to communicate through text which is awesome so that I am able to get my questions answered efficiently. I definitely recommend to all.

Ch
Review β„–28

Amazing delivery service and customer service. I can text them anytime and they respond extremely fast. Any adjustment to the quantity or delivery schedule is made immediately. Truly the best water service weve ever used. Keep up the good work!

Ge
Review β„–29

No customer service. Contracted delivery that doesnt change. Left 5 boxes of water outside because we were in the bathroom for a few minutes. Looking for a new service (although theyre all terrible so far).

Ra
Review β„–30

I have been drinking their water since May 2019. Our family of five run 5 bottles a month on the summer and 3 in the winter time. We absolutely love the taste. The bad thing is I can’t drink anywhere else water.. so we have to take giant water bottles with us.

Be
Review β„–31

Ive been a customer with Gladden Water for many years and their customer service sets them apart above the rest. I started out with their bottle service and eventually switched to the RO system. Store bought bottled water is not the solution since it always contains extra minerals added for taste and its only purified some of the time.The convenience, excellent quality of service, and of course the water that Gladden provides is top notch. If youve been looking for pure water to drink and cook with then look no further. I highly recommend giving Gladden a call to take care of your needs. They will far exceed all your expectations.

Ta
Review β„–32

I am so happy with this service. I switched to Gladden from Sparkletts and the difference is like night. The water tastes superb. Billing and payment are really easy. You can communicate your needs with them via text message and they respond within minutes. I highly, highly recommend them!!!

Al
Review β„–33

The water is delicious and now I dont feel guilty for going through all the plastic bottles! Customer service is wonderful, much more personalized service than competitors. Not sure how one personalizes selling water but they do! Thanks Gladden :-)

Ke
Review β„–34

Very nice company stand by there word you will love them give them a chance you wont be disappointed

lu
Review β„–35

Been a customer for over 4 years. Water tastes great, our water filter is checked regularly. Customer service is responsive, if we have an issue with our water dispenser, they quickly send out a technician. Techs/reps are always friendly and knowledgeable.

Ch
Review β„–36

Ive been with Gladden Water since 2012 when they started delivering the 5 gallon water bottles to my home. In 2014 I contracted with Gladden Water such that I am purifying the water in my own home through a machine they lease to me. Gladden services the system once every 6 months at no extra charge and I could not be more pleased with the overall service I receive from this company. I am so impressed that I also installed and pay for one of these same purification machines in my sons home knowing theyre getting great water. I cannot imagine a negative review of this company after the 6 years of experience Ive had with them.

An
Review β„–37

Gladden Water has excellent service and customer service! I highly recommend!

Va
Review β„–38

I have been using Gladden Water for many years. I’m currently preparing to move to my new home and one of my first calls is to ensure my Gladden system is transferring with me! I’m extremely picky about how my water tastes. I have always loved how clean and crisp Gladden water is.

Su
Review β„–39

Everyone at Gladden is great. I have used there services quite awhile now and will never go with another company. The technicians as well as the office staff go above and beyond. They are all very accommodating and try to give you the options that best fit your needs.

Ar
Review β„–40

Gladden is by far the best value in filtered water service. Friendly service and great rates for water that simply tastes better. With the system plugging into my main water line, I use filtered water for everything in the kitchen. Highly recommend Gladden. Before you try another service, give Gladden a call and let them earn your business. They certainly earn mine.

Ha
Review β„–41

Excellent customer service by Catherine! She spent time explaining the different options and will leave review on next door. Quality!

Sa
Review β„–42

Gladden water has incredibly delicious water! I am still stoked that I get this water at this amazing price. Thank you Gladden Water for everything!

An
Review β„–43

Excellent customer service. Love the equipment and care I get from this team. I’ve been with them for years and I always know exactly who I’m talking to on the phone and who will arrive to change my filter. -I highly recommend this company.

#I
Review β„–44

Henry S. - This service has great over the past 2 yrs Ive used them, I would recommend to others . There are many options on the website for water choices and delivery qty options which i really love. The customer service is great if you need to get in touch by email or phone with questions

Az
Review β„–45

Great service! Been a customer for almost 8 years, excellent customer service. Prompt maintenance service. We highly recommend Gladden company to others.Azar.

Da
Review β„–46

Great customer service and always willing to work with you to keep you a satisfied customer. I like the text option for help, as well. Always prompt with replies and help.

Ro
Review β„–47

Nearing one year of service and the quality of water from the purifier system is great. They ARE very professional and customer service is excellent. They came out and change my filters when requested and did a full system check. To date I have had to issues with the equipment and all of us at home are glad to not have to buy water from stores anymore.

Pa
Review β„–48

Best bottled water delivery around! Customer service is excellent and water tastes exceptional. Their new boxed water delivery is AWESOME! I can stack them out of the way from everything and very easy to change out. I will never go back to old bottled water delivery! Thank you Gladden Water!

ma
Review β„–49

Gladden has always been courteous with any questions and or concerns. Whenever we have had any issues with any of our water-filtration machines, they have been prompt and have always fixed the issue, even if it meant replacing the machine. The technicians have always been courteous and professional.

Li
Review β„–50

Professional, knowledgeable, and friendly company that genuinely cares about their customers needs. Throughout my busy work day when time is limited for phone calls, the convenience of being able to correspond with their staff through text message has been a huge incentive. Im so glad I found this company!

lu
Review β„–51

I am soooooo glad that I found this company online..The best water Ive ever tasted.And the customer service is awesome..They are on point with everything..Wonderful company !!!πŸ€—

Um
Review β„–52

Thumbs UP for Gladden Water. I have been using their filteration system since couple of months. Clean Crisp and Abundant filtered water at affordable price. Thanks.

Ad
Review β„–53

Great service easy delivery we love the alkaline water

sh
Review β„–54

Using gladden water for 3 years now and coudbt ask for more. Exceptional service and prompt. Would highly recommended them. πŸ‘πŸΌπŸ‘πŸΌπŸ‘πŸΌπŸ’―

Cl
Review β„–55

Had a wonderful experience with Gladden!! Had to cancel bc we moved to a new house that already had a RO filtration system built in. But Kim was amazing to work with. Always great to talk to her and we will miss her and her service as well as the amazing service from all of Gladden and of course the water! :)

Ed
Review β„–56

Ive been a customer for several years. Customer service is outstanding. I like that the same technician always comes to my house. Overall, the team has been very responsive and easy to work with.

Sh
Review β„–57

Gladden Water is excellent -- great customer service and water is outstanding quality. Recommend their services to anyone in the area.

B
Review β„–58

Great pricing and delivery options plus the best customer service!!

Ch
Review β„–59

Weve been customers for years. We love our water and we very much appreciate the office staff and the field maintenance crew. Always respectful, kind, and efficient.

Ra
Review β„–60

Have had Gladden water service for years. Service calls are easy, customer service is great. It’s awesome not having to constantly buy water!

Br
Review β„–61

Great service and product. Very happy with the quality of water and prompt staff

Dh
Review β„–62

Galadden water have really very good service. And have good water test. I have this service at home and work.

Ma
Review β„–63

Extremely good service and the boxes are easy to install.

Re
Review β„–64

Ive been using gladden water for years! Great customer service and I know Im drinking quality water! Highly recommend them!

Ro
Review β„–65

Gladden water makes your tap water taste so good and so clear that you actually enjoyed your drinking water again.

ru
Review β„–66

I have used them for over a year and they have great quality and excellent customer service!

sh
Review β„–67

We have been using gladden water for about a year now and love the service and the product. My family has also installed their product and loves it.

Bi
Review β„–68

Excellent service. Have used them for years and would definitely recommend to anyone needing a water service!

Th
Review β„–69

Prompt, friendly and professional delivery. I enjoy placing an order with Gladden.

Li
Review β„–70

We have the reverse osmosis unit installed that Gladden maintains and in the past had their bottled water service. They have always been professional, supportive, and provide excellent service!

Ro
Review β„–71

This is the BEST Water Service around! I’ve been completely satisfied with the water quality, prices and friendly professional service I’ve received from Gladden Water!!

Tu
Review β„–72

Great customer service, top notch water dispensers, and great tasting water. Definitely enhances the quality of life in my home.

Ki
Review β„–73

Catherine has been of great assistance! I really appreciate her helpπŸ‘

Ho
Review β„–74

Gladden has excellent service and the tankless systems create water that tastes better than bottled water! Highly recommend them!

Ke
Review β„–75

May 5th, Placed an order online for new service, water plus monthly rentals and coffee supplies. First call was a back and forth debate about how the website that took my order and money did or didnt have what I had ordered. Catherine the rep, didnt even know the company offered such equipment. Okay great we all learn something. Received a second call hours later, to tell me because I have a business out of my home I didnt qualify for the equipment we wanted to rent, even though the websites (yes they have a few websites not just one) say home and business. Then received the third call, oh well sorry, the option we gave you since we wouldnt do what you requested is too expensive and we will not order anymore. Still wanting to use the BOX WATER I said okay. Then the phone rings again, honestly I cant even remember what Catherines excuse was, I just wanted a refund. July 3rd still no refund.

Cr
Review β„–76

I love the service and the water is amazing!!

Ro
Review β„–77

Been a customer more than a year now. No hassle clean drinking water

Lo
Review β„–78

I am an elderly lady living in upstairs bedroom of my sons home. The Gladden water machinewith the boxed water has been a blessing to me to have my own source of purified water..

Gi
Review β„–79

Great taste! Convenient! Great price! Highly recommended!

Hi
Review β„–80

Excellent service and very prompt on requests. Very fast response and excellent service.

Co
Review β„–81

Great service We have been a customer for three years and do not regret it

Ka
Review β„–82

I just spoke to a customer service rep who told me Gladden did not want my business. They sold my account, without my consent, to Sparkletts and Sparkletts is giving me horrible service.Thanks a lot.

Ka
Review β„–83

I love not having to worry about the quality of my water. Gladden takes care of everything!

Li
Review β„–84

Customer service is excellent.

C
Review β„–85

Great water and great service.

Au
Review β„–86

Love the service and products!

Ma
Review β„–87

Buyer beware! Gladden sold my account to Sparkletts, the most unreliable company I have ever dealt with. Sparkletts has the worst ratings I have ever seen for any company. Check out their reviews!

Mi
Review β„–88

Gladden has been great :)

Ka
Review β„–89

Delicious! Love the service, I couldnt live without it!!

ro
Review β„–90

Excellent service dependability is over the top.friendly staff

Br
Review β„–91

Always great service with Gladden Water!

St
Review β„–92

Very responsive

Mo
Review β„–93

Simply the best!

Wi
Review β„–94

Efficient

Al
Review β„–95

Great company!!

Information
42 Photos
95 Comments
4.8 Rating
  • Address:100 N Shiloh Rd #150, Garland, TX 75042, United States
  • Site:http://gladdendirect.com/
  • Phone:+1 972-840-8500
Categories
  • Beverage distributor
  • Bottled water supplier
  • Water treatment supplier
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:9AM–5PM
  • Thursday:9AM–5PM
  • Friday:9AM–5PM
  • Saturday:9AM–5PM
  • Sunday:9AM–5PM
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