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Dollar General
1464 W Buckingham Rd, Garland, TX 75042, United States
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Dollar General
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Pa
Review №1

Great friendly staff and very helpful. Good store

Br
Review №2

I usually go in this store once to twice a weeks. This store over the last year has went down hill bad. The customer service has went down. Most of the time half the store is not stocked like it use to be. We went in there today and the lady at the register told my husband he needed a mask. Not to mention that the lady at the register did not have hers on it was around her neck. I went out to get his from the car. Then the big black guys that was stocking the shelves proceed to get in my husbands face and started yelling at him to put his mask on with was on his face. Meanwhile the lady that register came back to the back still not on her face correctly. While her saying it was a gator mask. Was here excuse to not have it on correctly. My thing is if you make a big deal about a mask then your employees should wear theirs correctly.

Da
Review №3

One person here working place was filthy no great customer service needs to be updated

Sa
Review №4

This store has been renovated for several months and its really a great upgrade...they have what you need any time you want a quick stop for items...check them out...!

Sh
Review №5

I know it’s just a dollar general, but these employees understand customer service!!! They went above and beyond to find the specific item I needed to help our company get up and running!! Wonderful ladies working here at opening on Friday feb 19! Thank you shay!!

Co
Review №6

Horrible!! My husband and I live right across the street from this location. We used to go there all the time, I never had a bad experience until one night a few weeks ago. We tried to use a printable coupon and were told they do not accept printable coupons at this location. The girl there that night was EXTREMELY rude to us, Brandy I think was her name. We were in a hurry to get to my husbands second job and when we were finished we decided to come back and try our digital coupons. Apparently this girl did not like my husband and I, my digital coupons were not working and she refused to help us, so I asked her her name so I could inform corporate that she was saying my digital coupons were not working and she told me she had no name. Even as rude as she was being we were still being nice, I told her not to be like that cause she could get fired, she said she didnt care and started pushing us towards the door to leave. My husband told her she was providing poor customer service and she got angry and didnt wanna hear anything we had to say while she was forcing us out of the store. Then she pushed us out the door and locked it in our faces. So I took a picture of her and the other lady who was working with her that night. I contacted corporate and they informed me that no Dollar general has the authority to make up their own rules or policy about what coupons they will or will not take. Their coupon policy is clearly outlined on the website and the app and it states that they DO accept printable coupons and digital coupons. The only coupons they will not accept are photocopied coupons, which is totally understandable. The coupons I attempted to use that night were legitimate printable and digital coupons and I hate to say it but I guess Brandy, which is what Im told her name is, just didnt much like my husband and I and was being prejudice. Which is a shame, because like I said my husband and I live right across the street and used to go there all the time. We also have alot of friends and family in the area that will NOT be shopping at this dollar general ever again after this experience. We remained cool, calm, collected and polite and Brandy acted like it was a personal attack on her, and it didnt even have anything to do with her. It had to do with her stores made up policies and the fact that they refused to accept my digital coupons. I thought she was a nice person until she attacked us. 🙁 According to corporate this store and its employees are now under investigation and they will be sending in secret shoppers to confirm that this store is breaking company policy. So good luck!

An
Review №7

Places really convenient to get to. The people that work there they are very friendly fast service

An
Review №8

Happy Employees, a large variety of Random fun stuff..

Lo
Review №9

Love the new look of the store. Was very clean organized and was able to find everything I was looking for after going to several stores looking for an item.

Cl
Review №10

Convenient and great prices, friendly staff too

Ta
Review №11

I have always enjoyed coming to this store. Always greeting me even when they are busy.

Ar
Review №12

General Dollar as you know its has always been a good store to do shopping Little Nicks not here and there but today to me general dollars is really chaos simple fact is that the stores closing so things are not in order everything is just shift around on the shelf I guess theyre in a rush to close the store or whatever the reason is but very disorganized so Im giving them three stars

An
Review №13

This place is great if you need something real quick This Is The Place To Go snacks or anything else you need

fr
Review №14

They have alot of good stuff

Ma
Review №15

Reliable selection low prices and no long check-out!

Je
Review №16

The store appearance is not the greatest. Items are in weird places. Sanitary napkins next to chips? Sure...The younger blonde kid with glasses is very pleasant and welcoming. However, the female manager is the devil. She is the most miserable, disgruntled person I have come across in awhile. When I tried to use coupons she mumbled things under her breath my 9 year old son heard. Thanks so much for being rude! Someone needs to give this woman a hug or a puppy...or maybe a bottle of bourbon. I dont know but I will avoid that store at all costs because of her.

As
Review №17

I Love the owner and the people that work there are superb plus they have good inventory! They are chain... Thank you for listening and I will be back to buy more items.

Sh
Review №18

This store sucks. They do not honor their sale prices..i attempted to purchase 2 Fantas and Barqs ...they said i had to get three Fantas before the register would apply the discount! RIGHT..

Ai
Review №19

Not my favorite store only because I never think to shop here. Maybe need more commercial advertising cause they get forgotten amongst the competition.

La
Review №20

Nice and neat. Friendly staff.

Ti
Review №21

I love Dollar General, its my de-stressing time. Tonight though, man! There were several employees there restocking and new set-ups, with one man working the register. Retail-as usual, especially for 8ish at night. There were 2ladies and a gentleman (together) at the register with a basketful. When they were all rung up there was some question about coupons. They then proceeded to itemize the receipt while the line grows. It took forever for one of the other employees to come to the register. Then they only rang up 2 people. I had left the line to look at something else and when I came back after the last person left, the other cashier left too. I ended up standing there for another 7-8 minutes while the employee did NOT give them the discount and kept saying call corporate. There wasnt any wrong done, technically. Just one of those situations. I would like to ask that if the relief cashier needs to assist in getting customers paid out, then please stay until ALL of us are paid out. I know I was seen walking around near the register while I waited doing some impulse clearance buys. But, all in all, it was just one of those times. I cant be too mad....I use coupons and discount codes too

Ja
Review №22

This Dollar general was clean, had friendly helpful staff, and it seemed to stalk generous array of common product lines. Are the products actually cheaper? This is just my opinion, but cheaper is relative...depends on where you ordinarily shop. I have found some of the items to be cheap or cheaper than some other stores but Ive also found expensive items in any of the dollar stores, the exception being the dollar only type stores. Some favorites of mine to purchase at Dollar general include gift cards, the whole milk is often $2, batteries can be cheap here, but some brands are not, cables for charging your phone, the actual chargers themselves, Dollar bottles of RC, ramen noodles oh, and theres usually a clearance aisle where you can get a bunch of stuff really really cheap...

Ch
Review №23

The manager doesnt seem to understand the concept of a satisfied customer will always return. She is a bit reluctant and repugnant with customers. She made a simple merchandise return very upsetting.

Jo
Review №24

People very nice and not that much money 💲☺️ to spend on food

Me
Review №25

Fast and easy checkout! Remodel looks great.

Wi
Review №26

I cannot find the glade spray lemon fresh at none of your stores here locally I can find them in the country at the Dollar General

jo
Review №27

I can always find a good deal in Dollar General, and today was a score too. Got my vitamins cheaper than the drug store and scored a on a couple more items. Plus the employees are always helpful and friendly.

Gl
Review №28

Always organized. Its a pleasure to shop there

Je
Review №29

As with all dollar stores their product selection didnt include the item I needed. That detail kept them from receiving 5 stars. Other than that they shined for their niche; the store was clean, about as organized as a high volume dollar store gets and pleasant, prompt service from the employees was very nice.

St
Review №30

Everything is $1, good layout, wide variety. Dont expect high quality, but amazing for anything with kids or short term. Ive gotten everything from crafts, a saw, sandpaper, toys, dishes, and basic kitchen needs. Love it!

An
Review №31

Very friendly staff and the store is cleaner and cleaner every time I go in is more organized.

Jo
Review №32

Really like shopping at Dollar generly,closed to my home...I can find every item,Im looking for,,I really like Dollar general

Mo
Review №33

The cashier was very nice.

Ar
Review №34

Clean n quick

Mi
Review №35

Everything I wanted

Al
Review №36

Enjoy shopping but the store is dirty. Boxes are on most isles for days. It make shopping difficult and dangerous. As an senior citizen it is much easier to shop with little walking vs. Walmart and its size.

Cr
Review №37

They have patience

Di
Review №38

Best place to get a lot for a little money

Ly
Review №39

I bought the last gallon of bleach on the shelf. Perfect timing.

Ga
Review №40

Open till 10pm.GOOD Customer service. Normaly has what you are looking for. Good prices. Always busy.

Ir
Review №41

Such a friendly staff at night.

Mr
Review №42

Make sure you look at the expiration dates on EVERYTHING you buy here!I bought some Cracker Barrel Mac & Cheese and didnt notice it had expired almost a year earlier. I went back and they had 6 boxes with the same expiration date so there is no way it was by mistake.Last week I noticed all but 1 of the PB & cheese crackers had all expired as well as the Triscuit crackers. 5 out of 7 had already expired.I brought it to the attention of the manager and she blamed employees that no longer worked there...

Gw
Review №43

Ibalways fing good deals and what Im looking for.

Pa
Review №44

Good place and cheap to shop

bo
Review №45

This place was finally start with all kind of types of items from pencils and books to shampoo to chips and dips staff is very friendly fast and efficient a highly appreciated Mark the cashier there.

Su
Review №46

This is a pretty clean Dollar General and the employees are super nice. Would recommend

Da
Review №47

The shopping carts are now stored outside the door this is hard on senior citizens. Its hard to get a buggy then have to open the heavy doors...a pain in the rear. I asked whose bright idea this was and the store manager said it was the district managers idea.

No
Review №48

Great customer service and always has what I need. In and out in a jiffy too !!!!!! Love Dollar Generals all together !!!!!! They carry my favorite milk and an amazing price.

sa
Review №49

Nice new store in Garland at Buckingham Rd. Bigger with more items.

N
Review №50

This is the cleanest family dollar in Garland and always stocked.

Pa
Review №51

I shop here nearly every Saturday to take advantage of Dollar Generals $5 off a $25 purchase. The two guys who usually work here on Saturday evenings are always very friendly and helpful.

Da
Review №52

Dollar general is usually the same experience at most stores. Items have reasonable prices and customer service is good.

Qu
Review №53

Good service. They have a lot of good options

ja
Review №54

Close and convenient

Re
Review №55

I love this place always reasonable and affordable

Ja
Review №56

It was good

Wi
Review №57

Great place to pick up basic needed things and good people to deal with

Ea
Review №58

On a budget this the place to go. One of my favorite stores.

Jo
Review №59

Lot of choices and reasonably priced.

S
Review №60

Great store low price some workers at cashier slow some fast and some stare but other then that good low prices

mo
Review №61

I was surprised DG have very good prices and good products. I will be shopping lot.

El
Review №62

Nice cashiers messy shelves great deals

Pa
Review №63

Great place to go for quick shopping. Good selection of dog food and treats reasonable prices

Wi
Review №64

Picked up a few items today, sale on 7up (3 for $5) and an ornament for the Christmas tree, friendly and helpful staff. Just what I needed 💯

Ke
Review №65

Employees not wearing masks, be careful when you go in there

Ch
Review №66

Very nice people and great prices every day!

BO
Review №67

Dollar General all your basic little needs met a reasonable price Stafford assisting me with a smile was no hesitation and producing great customer care and service thank you

Ay
Review №68

I really like the lady who works the counter she is helpful and nice. If you cant find setting she can direct you straight to it.

Ji
Review №69

Good place for quick inexpensive purchases.

Bo
Review №70

They do not have a lot of stuff but they do have good prices and good help

Je
Review №71

This is a smaller store so they dont have as much to choose from like some of the larger locations.The store was clean but cluttered because they were busy setting up Easter stuff.

Te
Review №72

Goddess people and found what I needed.

cr
Review №73

Great pricing and merchandise on a good day, sometimes messy and disorganized, not always restocked. Employees stare you down with attitude a lot.

Ro
Review №74

Nice store very clean and organised

Li
Review №75

They are always helpful and friendly at THIS location.

Jo
Review №76

Good prices line is always long

Ja
Review №77

Great people, clean store, good prices.

Me
Review №78

Best dollar general in Texas the staff is very friendly and the store is very well stocked: )

To
Review №79

Very sweet employees very helpful

Mo
Review №80

Good store with loads of stock in the shelf.

Se
Review №81

Great Deals

Si
Review №82

Its the hood becareful. The staff amazing.

Ja
Review №83

Great store great customer service

An
Review №84

No one was at the register when I got up there. I had to wait a couple of minutes.

Er
Review №85

Workers at this location are very pleasant

Ch
Review №86

We Like it and The Service is Great

Ka
Review №87

Always friendly staff and Clean store....That means alot!!!

Re
Review №88

Friendly people and helpful as well

BO
Review №89

Dollar General at Buckingham and North Garland Ave in Garland Texas is horrible!!! Dirty floors and very unorganized.

da
Review №90

Surprised at selection

No
Review №91

If you are looking for Texas Longhorns merchandise, they have lots

Da
Review №92

Wonderful people.

La
Review №93

Need more cashiers waited in line for about 10 minutes.

mi
Review №94

Fast go to shopping

Sh
Review №95

Dirty cheap stuffUnfriendly employees

Ge
Review №96

Lots of products and nice employee

Gr
Review №97

Excellent price es

do
Review №98

Customers service was not helpful ask a question they told me to ask someone else

Da
Review №99

No customer service, employees yelling, dirty

De
Review №100

This place is chock full of bargans

Information
49 Photos
100 Comments
3.9 Rating
  • Address:1464 W Buckingham Rd, Garland, TX 75042, United States
  • Site:https://dollargeneral.com/
  • Phone:+1 469-229-7318
Categories
  • Grocery store
  • Beauty supply store
  • Discount store
  • Dollar store
  • Party store
  • Pet supply store
Working hours
  • Monday:8AM–10PM
  • Tuesday:8AM–10PM
  • Wednesday:8AM–10PM
  • Thursday:8AM–10PM
  • Friday:8AM–10PM
  • Saturday:8AM–10PM
  • Sunday:8AM–10PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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