Dr. Hector and his staff are great. During my first visit he was very transparent and straight to the point, which I appreciate and prefer. In this culture we live today where everyone is afraid to say something for fear of offending one it is nice to have a person who is responsible for your care that’s gonna tell you what you need to hear not want to hear. Thank you sir for that!My experience at the Firewheel office has always been quick but thorough and always professional. Plenty of parking spaces, and a super clean office building. I strongly recommend seeing Dr. Hector if you’re looking for a good ol’ honest interaction with a healthcare provider that is on it for the right reasons. Healthcare that gives people what they need not what they want.👍🏽👍🏽👍🏽👍🏽👍🏽

My husband and 11 yr old went to this office. The front office personnel are more interested in personal matters than helping the patient and Dr. Hector Kypuros tried to talk my husband out of a hearing aid for our child after stating my son would always fail hearing tests from school!!! Dr. Hector confirmed he understood my son has a birth defect with his cochlear nerve and has hearing loss!!!! The doctor was very focused on getting to his vacation. I would not recommend ANYONE go to this office!! We will drive the extra 30 min to go to the Dallas office instead or to another company!! Shame on you Doctor for trying to deny help to a child!!!! Shame on you!!!!!!!

Very detailed oriented which a must when it comes to hearing aids and great customers service

Hector is the best! Very knowledgeable and professional. I need powerful hearing aids in order to communicate, and Hector matched me up with an outstanding pair! Thank you for splendid service!

Hector has gone to great extent to insure my experience has been outstanding

Dr Hector is excellent, has the latest technology, techniques, and was able to develop a custom program for my needs in a short time. He spent time helping me understand my hearing capabilities, and how the latest tools can custom-configure prescriptive solutions for many types of situations for the current technology to assist me overcome my disability.

Amazing place with great atmosphere.