I want to say big thanks to Brandon, Dave, DA, John and Shawn in parts. I arrived at the shop at least 30min before closing. These guys researched and researched and examined and researched again to make sure they put the correct bearing and sleeve in my rear agitator wheel. I had purchased the wheel online and someone had put non-abs bearings in and I needed abs bearings as well as an abs sleeve. I thought it would be a simple bearing replacement and it was once the guys were confident they had the correct parts for my application. I did mention, that its closing time right? They were bringing in the motorcycles for sale from outside. Nevertheless I stood there and watched these guys as they combed through the parts manual as well as the parts list online until they were as I said before confident they had the correct parts for my wheel. They deserve this very positive write up and more for their diligent work At Closing Time! Thank You Guys for not giving up and getting on the road! Walter

I just bought my second bike from Dallas Harley-Davidson, and both experiences have been great! Last year I bought a 2020 Fat Boy, and this year added a 2021 Road Glide Special. Jeff, the manager, helped with both sales and was great to deal with. And Joe in the Parts Department did an exceptional job helping customize my newest bike. He worked hard to locate parts that were out of stock, and the Service Department did an outstanding job installing everything in an expert manner, and in a timely fashion. I cant recommend Dallas Harley-Davidson highly enough!!!

Great dealership with a good staff always willing to help! Nice bikes as well.

I stopped in while in town on business thinking I might get a shirt. I want sure of the style of bike I would like as a new rider but Mary spent a lot of time helping me find the bike for me. She had great knowledge and patience. Im loving my new Fat Boy and greatly appreciate the staff at Dallas Harley Davidson.

Great service and all smiles with every employee greg was my salesman but everyone was great

Brice Torres did a stand up job. The entire Black Gold experience was great. Very professional as well as fun.

Everyone that I encountered was courteous, professional, and made me feel like a valued customer. I received a great deal on a killer bike! Special thanks go out to Greg & Jeff!!

I know repairs are made by the mechanics behind closed doors, but whenever I come/call to get anything done to my bike I make sure I use Brandon as the middle man between the mechanic and I. Customer first support is always exceptional with Brandon.

The team at Dallas HD is at the top of their game! Tracy worked with me find exactly what I needed in a bike. Jeff and Tracy both were great to work with. Dallas HD won me over! I have found a home dealer even though I live an hour away! Keep up the good work Y’all.

This was the 2nd bike that weve purchased from Dallas Harley-Davidson and this experience was just as great as the last. Your entire team is FANTASTIC! Mary Abbott and Jeff Childre did a great job working my deal - both are wonderful to work with and I appreciated their efforts to help me. Jack Mangum was very helpful with the finance process and answering my questions. I would also like to call out Chris Reich in parts, who was also extremely helpful, helping me understand and know what my options were with some items I wanted to add to the bike. The team as a whole was a true joy to work with and I felt confident and satisfied working with them. Overall the atmosphere at the dealership is fun, welcoming and very customer service oriented. Every time we walk in the door, regardless of why we are visiting, everyone greets us with smiles, a kind word and an offer to help. Definitely a favorite stop for us every time we go!

I couldnt be happier with the way I was taken care of at Dallas Harley Davidson. They got me in a brand new bike and gave me a great price on my old bike for trade-in. The sales team and management went above and beyond to meet my needs. I highly recommend Dallas Harley Davidson to anyone looking for the purchase of a new motorcycle, service or parts.

This is my go to place for parts. A.J. is the best! His knowledge of all things Harley is impeccable. I have called and told him what I was looking for and when I or my husband gets there, the part(s) are already pulled. We check out & go! The epitome of Customer Service!

Angel walked me thru all of the preowned and new bikes at the store without pressure to buy any single one. He was an expert in the latest and greatest features of the new bikes, we purchased a new bike! Steve in parts was awesome at showing us what more we could add to our badass motor scooter! Lisa upstairs hit a home run helping my lady pick the best helmet and accessories. Lance and Jack got the numbers dialed in just right for our financing. And Brandon in service helped us through understanding our maintenance needs on this bike. The experience was great! Looking forward to going back.

I purchased a 2019 Slim from D-HD website. Mary sent me an email and was very quick responding. She walked me through every set of the financing and kept in touch with me everyday on what was going on with my purchase on line. She made sure my bike was delivered to Tennessee safely. It was delivered today in 100% excellent condition!!! I am extremely pleased with her assistance through the whole process!!! I would definitely recommend her to anyone looking to buy!!! Thanks Mary, your the best!!!

I called in and asked for the parts department the other day to check on a few things for my 2006 Street Glide. Steve was friendly and helpful over the phone, and offered to set the parts I was inquiring about aside for me before I even thought to ask. I didnt make it that evening due to working late but the next morning I showed up shortly after they opened and found Steve at the parts counter. He answered a few other questions I had, brought me my parts (everything was correct which is always nice) and we had a short but meaningful conversation. You can tell these guys enjoy their job and appreciate their customers. I paid and shook Steves hand before I left. Ill definitely be back to Dallas HD for anything else I need for my current or future bikes!

This is definitely the place to go to buy anything for your bike. They have a phenomenal service department, a great parts department in clothing department. And probably the best selection of bikes in the area.

Id like to give a great Shout out to Tracy, Lance and everyone at Dallas H-D for helping me get fitted into a very fine machine!You guys are absolutely awesome! We literally wouldnt have been able to do it without yall!Thank you so much, Shane & Billie.

AJ has helped me with many mechanical and parts questions, both with my 06 Ultra Classic, and now with my 2020 Ultra Limited. He has, however, been responsible for me spending way too much money but I am happy!

My husbands currently getting his bike serviced at Dallas Harley-Davidson. Brandon has been extremely helpful and has made sure to keep us informed of what is going on with the bike. My husband and I cant wait to continue riding!

Go ask for Mary Abbot and tell her David Shaw sent you. She is a badass and knows her stuff. Tell her what it is youre looking for and your budget and watch how fast she lines you up with several options. Youll be out the door happy on 2 wheels in no time!

Last Christmas I received a huge gift card. In January I ordered a set of Yaffe bars from the shop. My estimated wait went from a few days to end of the month to next month to April. AJ took care of me through all this. He switched vendors, and calls and did everything he could to make sure I got what I wanted. Best of all he did what he said he would do, every time. I appreciate all his efforts and I finally have my bars. Nice to have good people at my dealership. Thanks AJ

First experience with Dallas Harley Davidson was not that great and I told myself I would never go back there again. Hannah from customer service reached out to me an apologized for the bad experience and offered me a 20% discount if I ever decided to use them again. Fast-forward to this past week, My bike recently started acting up so I decided to give them one more chance being that I had a 20% discount to use. Let me tell you something, They EXCEEDED MY EXPECTATIONS!! Service writer Brandon Marshall was very helpful and knowledgeable. What really made me go on here to give a review is the new service manager DA. This guy along with Hannah and Brandon really know and understand customer service. When I sent them the email stating the 20% Hannah had offered me, I guess they read the email chain between her and I, and DEFINITELY more then made up for my first experience. They ended up repairing my bike FREE OF CHARGE!! Now that how you redeem yourself! As long as they continue to provide OUTSTANDING customer service, Dallas Harley Davidson will be my go to dealership. I F#$ks with Dallas Harley Davidson!!

What made me decide to follow thru with my decision to trade in my bike for a Harley was because Tracy took the time to communicate with me via text after hours. She is very personable and did all she could to make me feel comfortable. I have been in other Harley dealerships and was totally ignored by the staff.

Seriously disappointed.I spoke to Brent who said to bring my Electriglide Ultra Classic in after i was hit. I had it there that evening. I called the next day because I had a question and was told he “was unavailable”. I called again, he “was unavailable”, so left a message. I called later and… he “was unavailable”. Unavailable to me gives you the impression that he is actually there. If the young lady that answers the phone asks if she can give him a message you would assume you’d get a call back. So Friday, Saturday (I was told he doesn’t work), Monday and Tuesday….of course he “was unavailable”! F him! Wednesday morning I grabbed an Uber and went to pick up my ride.He said he needed it all day because they haven’t looked at it! Screw you! All it would’ve taken was a simple phone call! I you’ve told me you needed it until Friday, FINE, all it would’ve taken was a PHONE CALL.Insurance should be EASY, guaranteed money!Sorry Brent, it was NOT “miscommunication”. It was your LACK of communication.

Always a friendly welcome going into the dealership. Staff is super awesome and truly wants to help get all your cycle needs addressed. Lots of new inventory.

Hello from Terrell TX. New to DHD, friendly staff, Ill be back.

Great place with lots of harleys to choose from. Fantastic staff.

I live in Arizona and nobody had the part I needed for my ABS brakes. I called and got ahold of Joe in the parts department and he hooked me up and shipped it out immediately. He even called me back to give me a tracking #. Top notch. Thank you very much.

AJ is very knowledgeable and helped me get exactly what I needed for my bike without trying to sell me something that I didnt need. I will continue to do business at Dallas Harley Davidson because of him and Brandon in service

UPDATE - After a multi-thousands $ bill at Dallas HD, and with a clean bill of health, motorcycle motor deemed a lost cause only 500 gentle miles later, centered around the new oil pump they installed, which exploded its metal guts into the engine. Forced to dump sell at a dealer while stranded out of state. Followed up to offer opportunity for Dallas HD management to make a gesture of compensation in appreciation for the botched job. As of 10 days later, silence. Not currently recommended.

I was on a road trip From New Orleans to Oklahoma. As I entered Tyler and preparing to exit on hwy80 my clutch lever had no pressure and I was forced to down shift without using the lever because it wasnt working. (Imagine going 90 mph and trying to figure out how to downshift without being cantipulted off my motorcycle)! I had to force the shifter down each gear until I got to 1st then I used my feet to come to a complete stop. The nearest Harley was 30 minutes away. I called Dallas Harley-Davidson and the service manager told me that if I can get my motorcycle towed to them in less than 45 minutes they would take my motorcycle in. Now keep.in mind that Im 25 minutes from them but my trailer was 30 minutes away. So I got my motorcyc towed to Dallas Harley-Davidson and made it there about 20 minutes passing closing time. After diagnosis I was told that my hydraulic clutch had failed due to the extensive moisture build up. They worked dillingly on my motorcyc and kept me informed every step of the way inforned. After an hour pass closing they got me back on the road. They really saved my trip. Im forever grateful for their hard work and dedication to my needs. The next time I ride through Dallas Ill be sure to stop there

Being a new rider, I felt closure with the shared knowledge to get on the road confidently. And shout-out to Lisa for taking the time to find my helmet size in the Motor Clothes.

The best Harley-Davidson dealership Ive been to. The employees are extremely helpful and friendly. They have a great selection of bikes, accessories and apparel.

Shout out to Dallas HD, specifically Wayne Bell. Wayne hooked me up with some incredibly hard to find accessories for my new Pan America. Wanting to switch from the aluminum panniers to the sport panniers, I knew they were in short supply nationwide, as are all PA accessories. One phone call to Dallas HD, and Wayne had them out the door, shipped to me same day. My experience was truly the definition of Great Customer Service. Thanks Wayne, and thanks Dallas Harley Davidson!

Dallas HD is outstanding at welcoming and serving customers. Not pushy or rushed. They give you space and then check-in to see if they can assist in answering any questions, let you know about promotions/discounts, offer to help and allow the customer complete flexibility. I specifically purchase from them for these reasons. Give them a try and youll be impressed and valued/respected!

Tracey, Jeff, I can’t thank you enough for my experience. I purchased a bike for myself and went back because the experience was so flawless. My Stepdad wanted a bike and they went above and beyond to make it happen for him as well. You guys are family! Tracey you are the best! Thank You!!

Good people work here who are willing to assist customers meet their wind therapy needs... Dallas HD staff is outstanding

Joe did a great job helping me by shipping a hard to find tank bag for my Pan America to Houston in record breaking time. Thanks Joe.

Went here to Look and ended up buy a motorcycle for the husband. Hector was great at showing me all the bad to the bone bikes. Especially when it was yellow tag sale. Lots of great deals. IN GARLAND ASK FOR HECTOR MORENO

These guys and gals have treated me right their prices are better than anyone else in the metro plexus and seeing as I am an over the road truck driver their pick up and delivery service is awesome thank you guys and thank you Nick in the service department

Christal went out of her way to help me with a helmet purchase while helping two other customers. Made several trips to back till I was satisfied with helmet size and style. Watched her sell 2 helmets in less than 20 minutes. Outstanding. Will look for her my next trip to your business.

Very helpful. and had beautiful motorcycles.

This review is long overdue. I purchased my first Harley (1st bike for that matter) from Dallas Harley-Davidson in Garland on June 10, 2020. I was welcomed to the dealership by Tracy Fritts, who spent several hours educating me on the various makes, models, accessories and most importantly, the people at DHD, such as Kaden in parts and Chrelle in clothing and helmets. Tracys knowledge is impressive and she presented herself as more of my personal advocate then a commission driven sales person. At the end, it was the family atmosphere that persuaded me to drive home my new 2020 Street Glide. Thanks to Jeff Childre for working with me on price and Tracy Fritts for advising me through the entire process!

I recently was searching for a particular riding boot that has been very hard to find. I live in AZ and was suggested to call the Harley Shops in TX. When I called the store Crystal in clothing was very helpful and took my number. Later she called me back and said she found my size. She was so kind to offer sending me a photo just to make sure they were the right ones. Then she made the arrangements for me to purchase them and get them in the mail the next day. A BIG THAN YOU. To Crystal for being so extra kind in taking the extra time to help me.A very appreciative customer,Jacquetta Roberts

Called to see about replacing a broken lamp, Joe knew exactly what I needed and worked out an immediate solution to overcome a supply chain issue. When I arrived, Joe remembered my call, immediately pulled the part, looked over the broken one I brought, and we had a discussion about aftermarket suppliers. I bought the HD upgrade package for both lamps so theyll match. Installation was a breeze. Thanks Joe!

My experience at Dallas HD could not have gone any better than it did. Tracy followed up with me right after I left a web inquiry, We set up an appointment for the next day. Tracy greeted me when I arrived. Very pleasant to deal with. Actually, everyone I came in contact with was friendly and helpful. Tracy showed me around. I kind of zeroed in on this 21 Road Glide Limited. We ended up closing the deal, and I took possession this past Wednesday. It is easy to see that Dallas HD knows how to treat customers. I am so glad that I decided on Dallas HD and I look forward to a long relationship. Thank you Tracy for making this such a pleasant experience!

Wow, wow, this is the place to go! Cam and Lance are exceptional.Recommending all my friends, family, and strangers to checkout HD Garland and ask for Cam. This is my second Harley within a year and my experience at this dealership was the best - wonderful customer service and purchasing experience.I saw my dream bike at a different dealership and been doodling over it for months and the dealership was willing to work with me. While visiting Garland HD, I saw it again! Cam and Lance helped tremendously with the process - they make dreams come true! So, go see them and they will make your dreams come true also.

Parts guys are awesome. Good dealership

I was very impressed with the customer service I got from the Harley family especially my salesman Doug. He was very honest with me when I told him it was my first motorcycle. He wasnt trying to make just another sale he was actually showing me what would be a best fit for me. Very cool dude! Im glad he was the one helping me out but like I said everyone was amazing there. I love my Harley and I cant wait to come back!

Bought a new 2019 Freewheeler from Bridge at Dallas Harley-Davidson Saturday December 1,2019. This was an amazing experience! Bridge, Aaron and the whole team went out of their way to make sure that I was happy and got exactly what I wanted. Great experience and I would highly recommend anyone looking to buy a Harley-Davidson this is the place to go. Very friendly and outgoing crew. I love this store and will go back to this store when/if I buy another bike/Trike.

Talked with the shop about a problem I had getting 3 T-25 bolts out of the derby cover. They gave me some ideas and said if I cant get it out bring it up and a tech would help me out. I got 2 out, but could not get the 3rd. I took it up and in 20 minutes they told me it was done. I asked how much and they said dont worry about it. Thanks for helping me out!

I love the staff at this location

From the moment we walked in, we were greeted by Tracy. She made sure we felt welcomed and seemed genuinely happy we came in. We told her that I had just gotten a bike (She even laughed when my wife mentioned it wasnt a Harley.) and I needed to look at some helmets and get fitted.She told us where the helmets were and that she would send up an associate the moment she finished with her current customer.Before we spent more than a minute looking, Chrelle (Im sure I murdered that spelling.) was there to help. She gave me complete fitting instructions, brought out a few helmets and made sure I got a helmet that protected me. My bike doesnt arrive for a week, but I was so impressed by her knowledge and thoroughness, I went ahead and bought that day. She also gave me some great advice on gloves, shoes and jackets.While leaving, we got information on their other locations, riding classes, and just generally felt great about the whole interaction.This is my first bike, and while I might not be a Harley owner now, I know the first place I will go to look whenever I decide to upgrade.Thanks again to everyone there who helped me out.For the record, this is a night and day difference in service here vs other places you could go. We came here from another place where we got no help.

I love going to the Harley-Davidson store because once you go in youre greeted and they make you feel welcome and they are a 100% attentive to your needs. They make sure you are satisfied with your purchase. The staff is very friendly and knowledgeable of each product in the store.

I would like to acknowledge Nicole for an outstanding job!!! I came in looking for a specific size of jeans and asked if it was possible to order. Nicole and 2 other team members were talking and she said sure and began to call other dealerships to see if they had the size in stock. After several calls, she found 1 pair at 2 different dealerships and place the order at both. Once we were downstairs to pay out, Nicole looked around and everyone was busy so she completed the payment process. It was then I found out she worked in a different department than motor cloths. It is so refreshing to see someone willing to help a customer in anyway they can. Thank you so much for all your help Nicole!!!

The staff is always so welcome the service department got me in and out and this is a dealership I don’t feel bent over and used by. They have earned all my business and referrals.

From the time walked in the door I was met with friendly and comfortable conversation. It was like I was talking with an old friend. The guy that I am talking about was new and in training named Marcos and he got Chris Nihan to come and help out and Chris was just as friendly. When it got down to the business side Lance and Josh helped make the paperwork a breeze. I went back a week later and Steve in parts helped to make sure I had the accessories to make me comfortable and relaxed on the bike. It was an all around good experience.

Angel and Marcos provided excellent customer service. They answered every question I had and went out of their way to show me the bikes that fit what I was looking for

Went in to buy a Dallas HD poker chip and left with a new bike. Nestor was an awesome salesman. The entire staff was friendly and courteous. If you are looking for a new scoot. Definitely check them out.

AWSOME plaxe to spend $$$

Doug was The Best - there were NO HIGH-PRESSURE SALES FROM HIM, HE WENT ABOVE AND BEYOND - I WISH MORE OF YOUR SALESPEOPLE WERE LIKE HIM - a TRUE BADA$$ THIS IS WAY I GAVE HIM A 5 STAR RATING IF I COULD OF I WOULD have GIVEN HIM A 10 - HE WILL BE THE RESON I GO BACK TO BUY MY SECOND, 3RD OR 4TH BIKE

My experience was excellent, the staff and sales people were great. Finance was simple, easy, and fast. I would recommend them to everyone, thank you Dallas Harley Davidson.

I had the pleasure of talking with Tracy at Dallas Harley-Davidson, shes was very helpful, very professional and the most pleasant person that I have ever dealt with.

Outstanding customer service. She was right there through the whole process and worked hard to get the deal done.

Modern and stylish dealership with a lot of great people helpful in every way!Great service department too!Thanks Harley Davidson!

Excellent experience from start to finish.. Josh was an excellent sales rep. Very respectful and courteous. Mike helped with part of the paper work and was also really amazing and knowledgeable. Angel did the test ride with me. Super friendly and with a genuine love for riding. Really cool dude.

I would recommend anybody looking to buy a Harley go to Dallas Harley-Davidson ask for Mary she is awesome she will make sure you leave there with the back of your dreams and she will work her butt off to get the payments where you want them. She sold my brother his first Harley less than 30 days before I bought mine.

Great placeParts was very helpful in getting the correct fork oil and one of the techs giving me the correct amount of oil for my bikeThanks Guys

Nick was wonderful to work with and listened to my needs. Bike was picked up on-time and new bars and grips were installed the same day. Great experience as always!

Marcos was my salesman he was great and the whole staff was really friendly and hospitable!!!! Definitely will be back for the next one and all parts and gear!!!

Service is timely, effecient, with reasonable time for service given their volume. Outstanding individuals to note are Tom, Brendan and Ricardo in transportation. Everyone at this facility has been helpful and courteous.

Great Dealer... Great Sales Angel and Jeff did a great Job!! Another word, they sold me a bike!!😆

February 9, 2019 Spencer a Service Writer took time to help me get my rear tire replaced on our maintenance program we purchase from Dallas Harley Davidson when purchasing our 2013 Limited from Lance, July 5, 2018. Josh in the service dept also help by removing the boot marks off of our chrome pipes that I could not remove, a Very Professional team here at Dallas Harley Davidson!!February 28, 2020 Jeff the Service Manager called me to offer a special price on an oil change. When I returned to the service department the next day after a new front tire had been installed, Mr. Spencer Stalcup in the service department worked with me. Spencer kept me update on the oil change while I waited. Spencer also directed my attention to a couple of warranty items that may need to be address. Spencer and the service tech Jeff Haynes took their time to explain everything to me about the repairs. From my personal experience with the service Dept and sales manger Lance, I would recommend Dallas Harley Davidson in Garland to anyone.

I recently upgraded from a 2016 Street Glide CVO to a 2019 Street Glide CVO. The team at Dallas Harley-Davidson (Garland) were great to work with. From the jump, Angel went out of his way to make sure my wife and I were comfortable and answered any and all questions we had about the new to us purchase. We know this wont be our last purchase with this team. Thanks, Rich & Sherry

Appreciate that HD takes care of Veterans and personnel who are working overseas to go the extra mile to repair/service my HD motorcycle while I am working out of country. Motorcycle was repaired when I returned home so was ready to ride. Outstanding customer service. It would make it easier to connect to a service advisor that I am assigned to for direct email contact, rather than a general email.

A. Great customer service at the dealership.When I was looking at my bike very informative and after I bought the bike when I called him he had no problem delivering it to my house the same day! Great experience!!!!!!Thanks Angel!

Great experience! Everyone was friendly and super helpful! So excited about my hubbys first Harley!

Nice guys, My nephew is going to buy in the next year, or two,they keep investing time in him, Knowing that its not a sale for them now. And that you cant find just anywhere!!

The ole lady and I walked in mainly looking around and maybe buy a Tshirt, kinda what we do when we hit a harley shop we haven’t been in before. I walked around a couple times waiting to be mobbed by sales, pretty much the norm, and to my surprise the staff went about their business and left me to mine, which I thought was awesome. I’ve been shopping around for a roadking for awhile( I want a kind of specific bike, probably gonna be a build-up but I like to look anyway) I hovered near one and Marcos came over and we talked. The bike didn’t really grab me so we just talked for awhile. Marcos was an awesome guy, knowledgeable and professional, but let me have my space too. Afterwards and kind of on the way out he showed me a 91 heritage out in the lot that was a beautiful bike, been kind of looking around for one for the wife, and we looked at it for awhile, I like to sleep things over before I buy so I passed for now and we headed home. On the way I couldn’t shake that bike and Marcos had presented it so well I just couldn’t help it. Told Jo I was gonna buy it and called Marco and asked him to make me an offer ish. We went through the horse trading process and Marcos was there for me the whole time. Next day I came up after we had come to sort of terms and test drove, Eddie was awesome to test ride with and took the girl out for a spin. Found a couple things and went back and we made the deal. Ended up Marcos, Jeff and the whole team had to stay after closing to help make it all happen and the bike ( although I’m still waiting on a couple things to get done with it) was mine. I travel the continental US and Puerto Rico for work andThis was one of if not the best experiences I’ve had getting another bike. Thanks for all the personal attention given to me and the wife making this happen. Can’t wait to get it here to the house and Fire 2 Feathers up for a ride.Thanks again folks.

Informative and personable help. Got us what we wanted without being pushy or making us feel rushed. Love the atmosphere this store had- its a credit to the name.

Brandon and the service team took care of me,simple service preformed but well executed thank you l will be back.

I just bought a Harley for myself. I had been searching for a specific bike and they had one, so we drove to Dallas from Tyler. After we got there, we looked around and found another one that seems to suit my needs better. Cam was very knowledgeable about all the bikes and took considerable time with me. They are even delivering it to me! Great job! I appreciate working with someone who is efficient and does their homework! Thanks...

Picked up my fat bob yesterday Lindsey was awesome if you or anyone you know is looking for a Harley you should really give her a call or go visit with her she will do her best to make sure you get the bike you been dreaming about so go see Lindsey Lancing at Dallas Harley Davidson you won’t regret it

Excellent service knowledgeable sales and service: Angel my sales person was knowledgeable with the paperwork and paid attention to detail

Mr Langford, since youve asked, here we go! First, Angel did a fantastic job, from my initial phone call through purchase, very knowledgeable, thorough thru completion and battled for us! Second, cant say enough about my test ride HD Buddy, Eddie as he helped sell me through his comments and knowledge! Felt confident and especially safe on our test ride through return! Third, Jeff whom made it happen! Jeff was understanding and confident in his ability to CLOSE THE DEAL! Fourth, Josh whom stayed late to handle the financial matters. Josh was very personable and made and arduous task fun! Lastly, but certainly not least was Aaron, AJ, upon my return the next day to purchase a couple of things like front adjustable pegs, a saddleman seat and cleaning supplies was very helpful providing direction on best pegs to purchase, researched the saddleman seat info and supplies I needed all purchased! Also, when I was leaving the next day after purchases were complete, Angel saw wife and me leaving and followed us outside making sure all went well with my ride home, that We had everything we needed! VERY MUCH APPRECIATED BY WIFE AND ME! Well, that was my entire sales TEAM of which yall should be extremely proud, I know we are not only proud but thankful for those that can make it happen! Thanks for the opportunity to boast for my team of caring FRIENDS!

All the BEST MADE MY LIFESTYLE CHOICE COMPLETE!Mr Langford, since youve asked, here we go! First, Angel did a fantastic job, from my initial phone call through purchase, very knowledgeable, thorough thru completion and battled for us! Second, cant say enough about my test ride HD Buddy, Eddie as he helped sell me through his comments and knowledge! Felt confident and especially safe on our test ride through return! Third, Jeff whom made it happen! Jeff was understanding and confident in his ability to CLOSE THE DEAL! Fourth, Josh whom stayed late to handle the financial matters. Josh was very personable and made and arduous task fun! Lastly, but certainly not least was Aaron, AJ, upon my return the next day to purchase a couple of things like front adjustable pegs, a saddleman seat and cleaning supplies was very helpful providing direction on best pegs to purchase, researched the saddleman seat info and supplies I needed all purchased! Also, when I was leaving the next day after purchases were complete, Angel saw wife and me leaving and followed us outside making sure all went well with my ride home, that We had everything we needed! VERY MUCH APPRECIATED BY WIFE AND ME! Well, that was my entire sales TEAM of which yall should be extremely proud, I know we are not only proud but thankful for those that can make it happen! Thanks for the opportunity to boast for my team of caring FRIENDS! (Employee: Angel Alba, Eddie Reeves, Jeff Childre, Joshua Cordell, Arron Jordan)Customer ImageDavid Martin6/7/2021

Lance is by far the glue that holds this team together and drives the best customer service in the business. He always treats the customer as a family member and resolves concerns quickly. He is why we bought 2 of our 3 Hogs from Dallas H-D and will look for our 4th with him as well. Thanks Lance!

In the past two months Ive purchased two very different Harleys. A 2020 Triglide and 2020 Custom Road King. The experience was incredible. Tracy is one of those rare finds. A combination of Brains, Beauty, product know, customer service and just being a real person. She would be the top reason Ive bought two new HD. Lance was amazing and was able to broker a fantastic deal with good finance percentages. He was careful and walked us through the whole process. Josh in finance, Jeff in service I cannot say enough good about these guys. And Last but never least, is that beautiful Rockabilly Babe Christal. She was the topping on a very enjoyed cake. Ive purchased 5 Harleys and all from Dallas Harley Davidson in Garland. My loyalty was, is and continues to be earned.

Tracy was outstanding at helping me decide my options and the best bike for the budget I had to work with. No pressure and was very personable

Aj is an absolute asset when it comes to product knowledge and customer service. He took time to get to know me and what I was looking to do to my Road Glide Special. Thanks Aj for helping the old Coach out!

My son loves his Harley Davidson power wheel future owner right here🥰🥰

I had a great experience purchasing my new Deluxe. Im sure there are more but Chris in sales, Jack in finance, Brent in service, and Steve in parts are all rockstars. I highly recommend paying them a visit. The atmosphere is laid back and professional. I never felt any pressure during the sales experience. Everything was above board and clearly presented. Support the American legend and ride Harley!

Brought my husbands bike in for an inspection, Tim was very accommodating. Customer service five star, very friendly and informative.

If you ever need a bike call an talk to Tracy at garland HD she was so much help an so friendly even called to check an see if I was liking my new bike or not

Brendon in service is the best. He made suggestions on my exhaust until I found the one I like. Make that love. He told me all about D&D exhaust and Im so glad he did. I absolutely love my new exhaust.

Aways have a great experience with these guys. AJ is go to guy for parts!

I had a great experience at this dealership and they way they do business. This is my very first Harley and the whole buying process was overwhelming at times. Marcos help me through the process and it went very smooth. He made me feel like I was important throughout the whole process. This dealership went the extra mile to help me get the Road Glide that I wanted and thats a sign of great customer service and Management.Attitude is everything, and Marcoss positive attitude went a long way in providing me excellent customer service.

I live two hours away from this Harley shop. I called them to see if I could purchase two poker chips and a Harley Davidson blanket from them and have it shipped to me. I was more and willing to pay the shipping. I get told they will not except my payment over the phone and that I had to come in the shop to purchase. I also tried to buy it online and their online store is not set up to purchase anything. Absolutely the worse experience Ive had from such an amazing Manufacturer. Highly recommend if you live multiple hours away to buy what you want when you are there because you wont get it any other way.

Drove from Bossier City looking for a purse. Found exactly what I was looking for as well as new boots, a new jacket and tshirt. Excellent sales lady and store selection. Will definitely make a trip back again!

Beautiful store. Had lots of motorcycle in stock