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The UPS Store
120 Marketplace Cir Ste C, Georgetown, KY 40324, United States
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The UPS Store
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Ka
Review №1

Love this team. They went above and beyond for me when I arrived just before they closed I needed a notary. color copies and fast shipping services. So professional and patient with all my needs.

Dw
Review №2

Very helpful. .

No
Review №3

Love this store.... I come in a a few times a year and have photos copied and enlarged so I can color them then hang them.... and I also do alot of shipping on ebay... no matter how busy they are they always make time and make sure everything is perfect.... I would rather use them than the post office any day of the year.... if u havent u should.... they are amazing... and deserve 2 5 stars from this happy customer.

An
Review №4

I had the best, most unexpected experience. Amy was terrific. I had multiple printing projects and she worked with me on each, giving suggestions and direction. She even recreated a wedding sign from a copy I was having printed and it was way better the the original (I wanted something to trace over so it could be painted). Then I showed her another sign I was going to order and she recreated it better than the original. Awesome experience. The staff was fantastic helping all the other customers while Amy helped me. Highly recommend this location.

Ka
Review №5

I always have a great experience at this store. When it comes to printing they are fast, efficient, and have great quality and many options!

Pa
Review №6

Easy in and out, but it was on a Wednesday morning. The associate behind the counter was helping a gentleman at one counter, and when he went to go get something from his car the associate popped behind the other register and did my transaction. Was finished before the other feller got back.It seems little, but its these types of gestures that makes it stand out. I appreciate it and will continue to come here when I need to.

CA
Review №7

Brian and Amy did a top notch job. They were very professional and provided excellent customer service. I would highly recommend this UPS store because of these 2 people.

Gi
Review №8

The employees at this center always go above and beyond! They assisted me with several items being shipped to the west coast and they arrived safely and fully in tact to my family members! They also do monthly color printing and copies for my homeowner association and help make my material look professional & presentable every time! I cant recommend them enough!

st
Review №9

I always have a wonderful experience at this store. The employees are amazing and go above and beyond to help me with my printing needs for my business! They take their time and work with me to get me exactly what I need. They even help with designing some of my labels. I dont know what I would do without them! I would be so lost if it wasnt for them! Thank you ups. If an employee is having trouble; another employee is always there to help them through. Love this store!

Jo
Review №10

We’re new to Georgetown and I needed a PO Box to divert our mail until we have a permanent residential address. The staff at the Georgetown KY UPS store is friendly. Normally I love UPS and that’s why I came to the UPS Store for this service. It took an hour to get a mailbox! Things were very inefficient. It appeared to me that the staff is in dire need of training. Amy was helping everyone and seemed to know what she was doing. I think things would be less frustrating for everyone if that training could be provided.

Ja
Review №11

This store has the most talented staff. I am always amazed at the job Amy does with any project. Very talented young graphic artist! 5 ⭐️ Award in my books!

Su
Review №12

I use this UPS Store for Amazon returns often. It’s always easy in and out. Very efficient!

Da
Review №13

What kind of people do they hire, what good is a notary that doeant notorize documents. Obviously my real name is daniel,wow

St
Review №14

I have spent my last 30 minutes in this store waiting on simple packing to be done. I do what I can to shop local, but the poor service that I constantly receive on this store has driven me away. The employees have absolutely no concern for customer time or value for what the customer is shipping.

Li
Review №15

The printing manager at this store is exceptional. She has helped with a couple of projects, giving me tips to enhance my work and really going out her way to make sure I was pleased with the results! Thank you!

Em
Review №16

We are so fortunate to have this UPS store here in Georgetown, KY. The staff are so pleasant to work with and are extremely helpful. I own a small business and they take care of my printing, laminating, signs, fliers, cards and will even help me design. I am so thankful for you guys! -Ashley Nunn

ab
Review №17

Best store for printing, shipping or any thing you need. Ive been there about 50 times and always had great service. Very nice and Id highly recommend!!

ni
Review №18

Great personnel DOES NOT ACCEPT UPS ACCOUNTS, interesting your a UPS store that wont ship when a customer has an account with UPS. They were nice about it and redirected me to the UPS hub in the arm pit of Lexington. Thats 30 min away, and it never fails that I have to wait 30 minutes at that hub. So an hour and a half could of been saved if the UPS store took UPS accounts...

Ma
Review №19

I use UPS stores across the region and have always been extremely pleased with the service and products that I have receive at this location. The staff is extremely friendly and knowledgable. They always are there for my printing needs and do an excellent job of shipping and packaging my items when I need their services. I highly recommend this store for any printing or shipping needs that you may have.

Ro
Review №20

How can you say? come back tomorrow our machine is working in something bigger, how about getting a small machine to do a all works ?????

Ch
Review №21

Great printing service! They were able to help me print my reports & bind them with a professional look. They can also print posters which I needed for my presentation.

Bo
Review №22

This is my go to place for my printing needs as well as mailings. I can count on them to do quality work on anything they do for me...from banners for tradeshows to flyers to mailing lost and found items to customers. They are a great group of people to work with!

Mo
Review №23

I usually have a great group of UPS store employees to assist me. Not today July 1, 2016. There were five associates and one green shirt behind the counter. Just one other customer.I checked with my girl friend if I came off wrong to them.It was them, all the way.They did not respond beyond grunts or tsk. Very condescending.Disappointed in the management for allowing this. The green shirt was management I suppose.UPS Store Georgetown, KY doesnt deserve 1 Star but thats as low as it goes.

lc
Review №24

I guess they are always busy even when there are no other customers in the front. Could be making copies or someother task, but never really greated. Just ohh... Have you been waiting?

Ca
Review №25

Always polite, helpful and sorted out my shipping with a smile. Very happy with their service.

Gl
Review №26

Very helpful and professional. Always pleasant and go the extra mile.

J
Review №27

The staff at this store is very helpful, especially Cheyann Lewis. I work with this staff frequently as part of my job. I do not need to explain to Cheyann everytime what I need, she has me committed to memory. Shes so good she saw me walking across the parking lot the other day and had my purchase ready when I walked in the door. Thats old school service, the kind you dont see much anymore. Now if they would only yell out Norm everytime I visit...

Ab
Review №28

Great store. I use them personally and for business use. Always treated like a VIP.

Gl
Review №29

Weve used UPS for many years in several cities throughout the state of kentucky and around the US. When it comes to customer care the UPS store in Georgetown kentucky is far above any of the other locations that weve used in this state or any other .This includes the lexington and louisville storesThe manager Jodie personally oversees most every transaction and gets personally evolved to see that the needs of each and every customer is met. Weve seen this time and time again.Weve been in this store during the busy season when there is a line of customers that literally goes out the door and the team at this store keeps their cool, keeps smiling and serves every customer regardless of their needs.So wether you need their parcel services, a mail box, printing, copying or a fax, (weve done it all there) you will not be treated better or find a more knowledgeable staff than at the UPS store in Georgetown kentucky.Recently we were greeted there by kind young gentleman who took great care of us and handled all of our printing needs, so the next time in we complemented the manager jodie on her excellent choice to hire and train this guy who was so friendly and professional. Turns out that his name is Matthew and he and his family actually own the store, he never mentioned that while serving us. That just goes to show you just how kind and service oriented they are from top to bottom and across the board.UPS should be very proud of this location, they are an asset to this community and an example of house usiness should be ran. They give true customer service. We recommend them to anyone needing any of their many offered services.

Ma
Review №30

They are always so helpful and friendly!

Rh
Review №31

This is an incredibly awesome place where everyone is and helpful.Rhonda White McCoy

Ch
Review №32

I took a tall clock radio to this store, for a buyer in California. They quoted one price to me and then quoted an inflated cost to the buyer when he contacted them. They even inflated the packing cost, and according to the buyer/recipient, packed it badly, resulting in damage to the radio. Ill never use this store again, and I urge others not to use them. UPS should pull their franchise

Wi
Review №33

$1 charge to tape 2 by 2 box. Its policy then sits back down on her stool and chews her gum. Not great customer service

W.
Review №34

Professional.

Information
14 Photos
34 Comments
4.2 Rating
  • Address:120 Marketplace Cir Ste C, Georgetown, KY 40324, United States
  • Site:https://locations.theupsstore.com/ky/georgetown/120-marketplace-circle?utm_source=Yext&utm_medium=organic&utm_campaign=Listings
  • Phone:+1 502-863-5454
Categories
  • Shipping and mailing service
  • Business center
  • Freight forwarding service
  • Mailbox rental service
  • Notary public
  • Office supply store
  • Packaging supply store
  • Print shop
  • Shredding service
Working hours
  • Monday:Closed
  • Tuesday:9AM–3PM
  • Wednesday:Closed
  • Thursday:8:30AM–7PM
  • Friday:8:30AM–7PM
  • Saturday:8:30AM–7PM
  • Sunday:8:30AM–7PM
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