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Platinum Auto Gillette WY
990 Arapahoe Ave, Gillette, WY 82718, United States
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Platinum Auto Gillette WY
Comments
Em
Review №1

I had a wonderful experience buying my first 3rd row vehicle for my family. Dave and Bryce were so wonderful and helpful to work with and very on top of their game. They made sure I ended up in my dream car. 10/10. I will be back again someday.

Cy
Review №2

Wade was SO helpful when my friend and I had car issues. Teddy was also a delight to chat with during our stressful issue. These people are kind and moral and deserve every bit of business they get.

Pe
Review №3

Our truck broke down on the way home to New York. The service staff at platinum auto got us up and running quickly, kept us informed of the progress, and was empathetic to our situation. Tedi even gave us a ride to our hotel and when the car was done the next day she came and picked us up!Can’t say enough good things about this place!!

Er
Review №4

Wade helped us out when our car broke down and we needed a new one! He helped us get rid of the junk car as well. He really went above and beyond to get us back on the road, and we would recommend him to anyone looking for a new car!

Ca
Review №5

Very helpful to my friend. Dave is a very nice salesman. Really dug down deep and help Ginny get into a vehicle.

Ki
Review №6

My son bought his first truck today! Dave, Uncle Wade, Jamie, Bryce and the crew treated us well and walked us through every step. Very cordial, straight forward pricing, and found us a loan for my son to build his credit. #smalltownfeel #allsmiles #willreturn #endorsed #platinumauto

Wi
Review №7

They were all excellent and worked hard to get us a payment we could afford and worked hard to get the financing

AL
Review №8

Great honest people who care about those who walk through the door. I unfortunately took my vehicle to another shop and had to bring it here and they were willing to take the time to explain everything to me and it cost me half of what I paid someone else to do.

Wa
Review №9

Best dealership in town.

Da
Review №10

I had the best experience I have ever had in purchasing a vehicle with Bryce at Platinum Auto. There was no pressure, no haggling, he was honest about everything and he even delivered my new vehicle to me, over 5 hours away! I would definitely buy here again! I couldn’t be any happier! Thank you Platinum Auto and Bryce, for everything!

M
Review №11

Hands down best place to buy a vehicle. I needed a reliable vehicle for myself and my kids. They had the perfect selection and perfect vehicle that fit us. I came from out of state just to purchase from these guys. Best staff. Very personalable and treat you like family. They check in with you every step of the way and make sure youre happy with your purchase. I wouldnt go anywhere else. I would highly recommend Wade and his staff. Thanks to David as well!

Br
Review №12

Traded a car in for a pickup, super easy transaction and very friendly staff.

pl
Review №13

HORRIBLE, HORRIBLE SERVICE! Bought an SUV from them with $$$$ warranty. Wouldnt start in temps below 20°F or if it frosted out. Had to diagnose and fix myself- they had no idea. Took in for a/c actuator on Tuesday- didnt diagnose until Wednesday because they wanted to be thorough for warranty work. Warranty didnt cover. They ordered part- got there Thursday. I called Thursday at 4:00 p.m.- was told it was finished. I told them I would pick up Friday morning. Got there at 7 a.m.- wasnt fixed. Then they called me at 12:30 p.m. and said the part they got locally didnt work. So they ordered the part - AGAIN- and would arrive Monday. Ridiculous!

An
Review №14

I get my Smart Start calibrated here, and they are very professional, personable, and easy to work with on scheduling.

g
Review №15

Nice folks! A one-stop shop.

Ce
Review №16

Love Platinum! Customer service is Always Great! As for Platinum Garage 😁 NOBODY ELSE GETS MY BUSINESS!!!

Ki
Review №17

Service Department is amazing! Rolled in with a bad tire on our rental camper & they took care of us. Thank you Platinum Auto for your friendly & fast service!

La
Review №18

Great Deals ++++ staff.

Br
Review №19

We really enjoyed our experience with Platinum Auto. A low pressure environment where they try to work with you to make sure you find exactly what you want and need.

To
Review №20

I just purchased my daughter a 2016 Jeep from Platinum Auto and had the best experience ever. The car only had 3000 miles on it and was perfect. Bonus got it for a great price that no one could come close to!!! This is the third car I have purchased from them and will keep going back!! No high pressure and always willing to find what I want.

ri
Review №21

Great staff the sales department is amazing and Jamie and wade well always get you the answer you need in a timely manner and the shop will always take care of your ride.

Ke
Review №22

Highly recommend! Had a great experience dealing with Andrew and all of the staff. Never felt pushed into anything. Very knowledgeable and helpful. If you are looking for a high quality used vehicle this is where to go first!

Ed
Review №23

Good cars a good place to find that special car you wantedCheck them out next time you ate close to there locations

Lo
Review №24

Was a good experience until the final numbers and paper signing they changed the offer price on my trade buy 1000$ when they found out I owed a 1000$ less than I thought so pay attention to every number throughout the buying process. I thought they were gonna be good but no different than any other car dealer. Never have trusted dealers but this was the first time I had this happen before, and when I caught it they made the deal right but noticed I immediate pissed the manager off like I was supposed to just be stupid and go with it.

Da
Review №25

Highly reccomend buying a car from here. (Most dealerships you have haggling dealers, you have long waiting periods for approvals and can spend almost a full day just buying a vehicle.) NOT THE CASE HERE!!! SUPER friendly easy dealers, easy paperwork process, easy quick approval, in and out in like maybe an hour and a half! Thats from start to finish along with our test drive!! We will definetly be going back. Thank you Dave and everyone at Platinum Auto! We love our new 2019 Toyota Tundra!!

Co
Review №26

2cd best experience at Platinum Auto! Wade, Andrew, & Chris were super helpful and all around great guys! They made both my experiences the best and worked with me with everything! Thanks so much for the new car guys! And everyone their was super nice and helpful! Thank you again guys!

Ha
Review №27

This used car dealer is incredible. Seems their prices are very very competitive and the sales guys there are Low Low pressure and are in the sale for the long term and not a in-and-out approach. I highly recommend Platinum Auto to anyone looking for a quality used car. A+++++++

Ed
Review №28

I’m in town working and thanks to Platinum auto and the great staff I’ve been able to keep my truck in great shape. More importantly the speedy service helped me make back home to Texas for the holidays. I have and will continue to recommend Platinum auto to my friends and co workers. Thank y’all so much Mrs Mandy and the guys that worked on my truck.

De
Review №29

We had a great experience purchasing our new truck and trailer with Bryce and the whole crew at Platinum! Thank you guys!! We will be back!!

Ja
Review №30

The staff was very friendly and helpful. They went above and beyond to squeeze our vehicle into the shop to get looked at. Spend way more time then I expected diagnosing the problems, up front with the finding and prices. When we decided to trade the vehicle in for an upgrade the staff was helpful in getting up in to the vehicle we wanted. The staff wasnt pushy at all and gave us time to talk and discuss our options in private. After the sale and we drove off the lot they managed to get the vehicle back in and service the AC on the vehicle even though we knew it needed to be recharged when we purchased. Then when I tried to pay for it they told me no cost. As someone who was traveling through Gillette and had our vehicle break down I am extremely happy we found Platinum Auto to help us out and get us back on the road back home!

jo
Review №31

Great place to buy a vehicle. Andrew and wade worked with my busy schedual and got me into the truck I wanted . If I buy used again it will be through them .

Wa
Review №32

We have purchased 2 vehicles from Platinum Auto! Wonderful no pressure salesman Drew. The have treated us wonderful!!!🙂 Honest and really great deals we got on both vehicles.

No
Review №33

Was there today and could not be happier with the honesty and good people (Bryce and Wade). Theyre picking was at value or less and they didnt treat me like I didnt know what i was doingHIGHLY RECOMMEND

Jo
Review №34

We bought a chevy from them 3 days ago with 53,000 miles and it had a very hard time starting and had a check engine light, and the truck was as is no warranty, and they fixed it. I will alway come back to this dealer, thank you wade for all the help.

Bu
Review №35

Had an excellent time with the guys at Platinum Auto. They made our purchase painless and beneficial for both. Thanks guys!

ju
Review №36

Outstanding customer service, trade in value is very fair and shopping their stock made me feel like a kid in a candy store!

Su
Review №37

Great place, friendly people, good service

Ch
Review №38

Excellent staff, great prices wouldnt go anywhere else

Ta
Review №39

Wade and Andrew were Amazing to work with!

Ce
Review №40

They give laughable trade offers, better off shopping out of town, salesman was friendly and polite, only reason for a two star instead of 1.

K
Review №41

Wade, and Andrew were amazing to work with!

Ta
Review №42

My experience was TERRIBLE, Wade and Chris might have a friendly demeanour but are not worthy of their jobs. I was trying to get financing on their 06 buell for $1995 so i took all the paperwork that they said i needed in to them and Wade said he would get right on it. After four days of run around with Wade saying that he was doing things that he wasnt, Chris called and said that he needed more information and that my paper work was incomplete (Wade told me that he had already sent it off, but why if it was incomplete).So i gave Chris what he needed and took more proof of income to them and they still had my paperwork all screwed up. They are the worst at keeping in touch i had to call them at or after the times they said they would get ahold of me,and when i would get ahold of them they would tell me the same thing every time(we are still waiting). After 11 days of them screwing up my paperwork and info they told me that they couldnt help. Well i wonder why, is it because they cant keep simple paperwork in order or do they just not care enough about their jobs to take the time to do it properly. I am very dissatisfied with their level of knowledge and workmanship and would reccomend avoiding this dealership at all cost....p.s. Thank you gentlemen for nothing.

Li
Review №43

Sales staff were very helpful.

Jo
Review №44

Great selection and prices. Friendly people!

Br
Review №45

I have purchased two used vehicles from Andrew. the second vehicle I bought suffered a severe suspension failure less than 24 hrs after I bought the vehicle.even though the purchase was as is with no warranty. they made all repairs with no charge to me

Sh
Review №46

Awesome service!

Jo
Review №47

Cant tell you the truth

Re
Review №48

Great service

Ch
Review №49

Id buy a vehicle there

Ma
Review №50

Very friendly salesman

Ka
Review №51

Great people

Information
47 Photos
51 Comments
4.4 Rating
  • Address:990 Arapahoe Ave, Gillette, WY 82718, United States
  • Site:http://platinumauto307.com/
  • Phone:+1 307-686-3153
Categories
  • Auto broker
  • Car dealer
  • Trailer dealer
  • Trailer repair shop
  • Used car dealer
Working hours
  • Monday:10AM–3PM
  • Tuesday:Closed
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:9AM–6PM
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
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