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AutoZone Auto Parts
2533 S Douglas Hwy, Gillette, WY 82718, United States
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AutoZone Auto Parts
Comments
De
Review №1

I have to give a big shout out to Jon L!!!! A motorhome hit my truck yesterday, totally busting up my taillight! The bulb was also busted and needed to be replaced. I stopped in to get a replacement bulb so I could at least have a working light. Jon not only made sure I had the correct bulb, but also looked at the lens and figured out a way to patch it up so the bulb wouldnt be exposed! This helped eased my mind since it will be a few days before I can get the housing replaced. Jon was great and I cannot say enough about how much I appreciate what he did for me!

AF
Review №2

Didnt think the store was open and saw an employee walking towards the door. I asked him if I could just ask a question. He was incredibly helpful and said they were actually open. He went inside, I closed up my vehicle and when I went inside, he was already looking for something that would work. There was no exact match but he found something that would work just as well and actually better.The manager even called another store in another city to find out if they could help me find the part. That for me is above and beyond.

Jo
Review №3

Ive been going to AutoZone for over 20 years its a good place Ive been a loyal customer and Im still using my old telephone number that I had 20 years ago its still a good place keep up the good work

ci
Review №4

Great help. Had what needed for my vehicle

ak
Review №5

This was a very nice store, and employees were helpful. I have no complaints.

Mi
Review №6

They stay open longer than any other parts store and are very helpful and courteous!

Pa
Review №7

They checked my alternator and battery which I was sure were bad and turns out they werent. Saved me a boatload of money.

Mi
Review №8

Was not very friendly and there was an item with a sale tag that they would not honor...even had the same item number but he said it was not the item

Is
Review №9

Had to pick up a wiper blade for my Saturn Outlook, they had it in stock and put it on for me . Appreciated when it is -20 outside 5 star help.

Ch
Review №10

Not helpful and they have deals up but when you ask about them the employees have know clue about them I ended up paying $64 for a oil change with 7 QT.s of Pennzoil and a oil filter when they have a yellow tag with 2 5qt. Bottles of Pennzoil and a oil filter for $33.99

Sh
Review №11

Great customer service! Phil E. was amazing at helping me with all my needs. Highly recommend!

Th
Review №12

A bit pricey but worth it. Their staff go the extra mile.

Fr
Review №13

Great place Great people working there.

Ja
Review №14

Everything here is way over priced. You can get the exact same items at Walmart for a lot cheaper.

Ha
Review №15

Nice people. They have flex tape 😀

Is
Review №16

Every time I walk in Im greeted and asked what Im in need of. Its a quick and easy place to deal with. And their employees have helped a few times with my vehicle.

St
Review №17

Ordered a part and specifically told them what I needed and received the wrong part. I gave them another chance and got them to order the part agin and yet agin received the wrong part. They are very slow and do not understand it feels like.

Wa
Review №18

Good prices on things in stock!

Ke
Review №19

Nice people, let me leave a trailer in their lot while I had work done on my truck for the day.Helpful clerks and good selection of products.

Ch
Review №20

John R has impeccable customer service skills. He also helped with the correct diagnosis of my vehicle. Great job John R :)

Br
Review №21

AutoZone rocked!!they had my water pump in stock..ok price!!

ke
Review №22

Good prices, friendly staff

Sh
Review №23

Helpful, attentive staff and tons of parts in store

Ka
Review №24

Helpful staff. Short waits. Ample parking. Good prices and warranties.

Ma
Review №25

If you find something you need and their price is higher then some where else then you can show them and you get it for the price you found. Great place, hard workers, long hours, friendly staff, and cheaper prices then anywhere else. Great Job!!

Lo
Review №26

Good customer service. Seems knowledgeable of parts needed for me and my pickup truck

Je
Review №27

Friendly employees who are super knowledgeable. Were able to read the codes from my vehicle and give me a good idea of what was wrong. Also gave me a print out of all the codes for my mechanic!

Ri
Review №28

Good service. Staff is friendly.

Co
Review №29

Auto Zone has amazing associates that are kind and courteous. There prices on parts are far cheaper than I have experienced in Gillette Wyoming, or anywhere for that matter. If I could i would give them 10 stars.

g
Review №30

Interesting dynamics between staff.

Ka
Review №31

Excellent service & expertise- talk to Samuel. Hell take good care of you!

Ir
Review №32

Had a pleasant service and the store had what I needed.

Mi
Review №33

The sales guys was excellent at helping me do diagnistic on altima! Nice to finally see parts person that actually knows parts!!! Pay him extra!!! 😀

30
Review №34

Guess I dont know what in store pic up means. Got their and they said they need to order it. Busted my but today because I understood they had the part. My bad

Mi
Review №35

The staff are amazing, they are always so helpful and very nice. They try there hardest to find you exactly what your looking for and if they dont have it, they will point you in the right direction, unlike a few other places I have been.

Me
Review №36

Their warranty and replacement policy is unbeatable.

ka
Review №37

Probably the best customer service ive ever encountered. Very respectful and funny and will go out of their way to make sure you get what you need.

AJ
Review №38

The manager in there is amazing. Helpful and informative. Wont go anywhere else.

Bi
Review №39

Great people! Very helpful. Unfortunately, sometimes limited by their systems parts availability.

Sa
Review №40

Always feel like they do nothing to help. They constantly make you feel stupid for just asking and you can never get a straight forward answer.

An
Review №41

They were able to get the part for my motorhome, very quickly.

Mi
Review №42

Great service. Had all the parts i needed staff was very helpful

Ch
Review №43

Superior parts everytime

Do
Review №44

Needed some ATF and wasnt sure what type. Asked at customer service only to be made a fool of in front of other customers. After making me feel like an idiot he told me what I needed, after which I purchased at Walmart. Lost a sale and a customer. Way to be friendly!

Mi
Review №45

Counter people are rude and act like they know everything.. Been a mechanic for 8 years I still dont know it all.. BUT They Do.... NOT

Da
Review №46

Fair pricing... Excellent service...

Na
Review №47

They told me they had the same spark plug for my kids race bike. It wasnt the same att all and took out the whole motor. It cost me several thousand to fix it. All I got talking to the manager who gave me the plug was (he/she -not real sure) said it was a cross reference. However when it was purchased there was no mention of a cross reference. I have been leaving messages for a couple months trying to get a little assistance with the repair costs and have not once received a follow-up. Customer service is horrible and they really screwed my kids race season last year. He was in first for state points and AutoZone ruined it for him

ka
Review №48

Helpful staff. Great selection of parts.

El
Review №49

Great knowledgeable management. Usually the best price on auto parts in town.

Br
Review №50

Extremely helpful, 10 mins in/out right parts

Na
Review №51

Would love to give 10 stars! Nic was extremely helpful!!

Fu
Review №52

The staff is full of women who dont seem to want to be there, not very friendly. It has all the parts and whatnot and the store is clean with a nice layout.

Je
Review №53

Returned $25 worth of unopened merchandise with receipt and got $11 refund, said they had gone on sale since I purchased them? I think Ill shop elsewhere in the future.

Bi
Review №54

They saved the day! Had the parts I needed.

Mi
Review №55

Fast and the customer service was ON point!

Az
Review №56

Great service, Good manager always helpful.

Co
Review №57

I like autozone because they neet stuff plus the employee are nice.

Se
Review №58

Very friendly. Good selection of parts and tools

Me
Review №59

Very helpful staff.

Je
Review №60

Very Helpful and polite. Ordered a part got it the next day.

Ch
Review №61

Service was great

Ro
Review №62

Store Manager Jeff needs to stop lying to customers and treating employees badly. One day I was in their and found one of his employees crying her eyes out while the Store Manager walked to the back with a satisfied look on his face like destroying someone elses day made his day so much better. I tried to console her and learned what he had done to her. Unspeakable cruelty from what I learned. Also he has lost several employees because of his behavior and messing with employees hours. One part time employee only got 6 hours a week several times over before quiting. He forces his employees who speak up to either be unable to pay their bills and have money to feed their family or submit to his evil condescending schemes.

Jo
Review №63

Helpful staff. Its a brand new store.

Ja
Review №64

I had an issue with my motorcycle, and i do not know anything about mechanics of the machine. when i got there, i wanted to have my battery checked, and i was told the machine that they have was too big to put my bike battery on, and if i could wait for jose to get there as he was returning from making a delivery. thank god i did. the help jose gave me was priceless, and another young man stopped for a part who used to work there by the name of shane. between shane and jose they were able to see what my problem was and helped me get me back on the road. and when i offered to pay them, neither wanted any money and were just excited to have been able to help me and get me back on the road. so i would like to say its employees like jose and people like shane who really make a difference and make a bad experience. in closing thanx alot jose and the team at auto zone, you guys are lucky to have such employees to help such a person as me when i was lost, they helped me find my way.jason

Wa
Review №65

That Heather was so helpful, patient and personable with me. I will return.

Jo
Review №66

I needed injectors for my 13 ford mustang.They literally asked me, whats a injector? Went to Napa just for their lack of knowledge!

Bi
Review №67

Very good store and service.

Jo
Review №68

Very knowledgeable people and very helpful

Te
Review №69

Was there for 10 minutes never found anyone to help.

je
Review №70

Management is rude

El
Review №71

The staff is always always helpful

Le
Review №72

Good parts availablillity

Sh
Review №73

I ordered a a radiator and got the wrong one the one I needed was way more expensive but they gave me it for the same price nice way to get repeat costumers thank you.

Me
Review №74

Amazing service

Ma
Review №75

Its like no one works there. Waited in line quite awhile to buy a can of fix-a-flat

No
Review №76

Found what I needed, one of the few places i can get what it was i was looking for.

Jo
Review №77

Okay parts store. Some of the staff isnt quite as knowledgeable as they should be.

Ad
Review №78

Excellent customer service

ky
Review №79

Usually a wait here, just another Auto zone, nothing terrible but not the greatest either.

ke
Review №80

Good parts store

Vi
Review №81

Great services always

Ph
Review №82

Always helpful staff

De
Review №83

Big selection.

Ma
Review №84

Had to buy new wipers and couldnt figure out how to get them off the truck. Bill came out and helped get them off and helped put the new ones on. Thank you Bill!!!

Br
Review №85

Good staff, usually overwhelmed with customers.

De
Review №86

They gave my husband the wrong part for his truck now his truck will cost thousands in repairs because of them!!!

Sa
Review №87

For all you auto needs

Sh
Review №88

Good price

ko
Review №89

Nice place

ZI
Review №90

Usually carrots what you need

Na
Review №91

Always helpful

Ja
Review №92

Not enough help.

Co
Review №93

Good service

Da
Review №94

Had what I needed lights

Gu
Review №95

Best

Ja
Review №96

Good auto parts store

Jo
Review №97

Theft seevice

Information
7 Photos
97 Comments
4.1 Rating
  • Address:2533 S Douglas Hwy, Gillette, WY 82718, United States
  • Site:https://autozone.com/locations/wy/gillette/2533-south-douglas-hwy.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A4068&y_source=1_MjQ2NzcyNC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 307-682-1232
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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