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Record Supply Inc - NAPA Auto Parts
101 Carey Ave, Gillette, WY 82716, United States
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Record Supply Inc - NAPA Auto Parts
Comments
Br
Review №1

Between the auto, heavy duty and paint store they have everything. One stop shop. Thanks to the record napa team for always keeping Gillette going

Ja
Review №2

Wonderful staff with good knowledge. Willing to go the extra mile to get you what you need.

bl
Review №3

All around awesome folks! Bryan over at the paint store is your go to man for anything auto body related and Ashley in parts is the bomb!!!

Se
Review №4

Great parts store, I was on the road traveling and needed a part called ahead and they had it on the counter waiting for me when I arrived!

Jo
Review №5

Convenient location. Didnt have what I needed today, but staff was friendly. Grateful they can test your battery and alternator in the vehicle. Also has a paint store and heavy truck parts.

Ri
Review №6

Very helpful. Good stock of parts. Open every day.. thanks

Ed
Review №7

They are always very helpful and will be glad you are here

Ja
Review №8

Had everything we needed and let us use their parking lot to work on our truck

EA
Review №9

Its the best place in town to buy parts theres always that 1 store in town that the guys know what theyre doing and this seems to be the one in Gillette

Et
Review №10

Napa paint. The two guys that work there are super nolagable. They have helped me out a lot. When it comes to paint or auto body they know what they are talking about. Thank you napa paint.

Ra
Review №11

Very knowledgeable folks to deal with.

Mi
Review №12

Bought top of the line brake pads and brake rotors. They didnt stand by the warranty I called and had to talk to a manager that would not honor the warranty. Most of the parts are made in other countries and the warranty isnt worth the extra price.

An
Review №13

Im new to Gillette and they welcomed me and I enjoy coming to Napa every chance I get. Good Guys in the paint department.

Al
Review №14

Good parts selection awesome service behind the counter

Ni
Review №15

Replaced my broken 40 year old Craftsman ratchet, very nice people.

Za
Review №16

Friendly but also seem to end up with the wrong part and have to go back.. must just want to be friendly all over again😁

Da
Review №17

For auto parts on older vehicles or newer this is the place to go. Record Supply knows their stuff.

cl
Review №18

Having the quality parts on hand 90°+ of the time. With a staff of men N women that are very knowledgeable and friendly (they go the extra mile). Plus the ☕ coffee and 🍿 popcorn are a classy touch !!!!!!! Thanks to them all for the excellent service!!!!! Clements Wojtysiak 04/16/2020 @ 0700

ro
Review №19

Found the right tools and had a great experience at checkout

wi
Review №20

Excellent customer service, excellent delivery staff, excellent management! Well stocked for our community. Highly recommended.

Da
Review №21

Good knowledge old style parts store

Gi
Review №22

Merchandise selection is extensive and very organized in aisles/shelves. Most of the staff members are friendly and helpful. The biggest gripe I have is the length of time it takes to make your purchase. There is NO RUN IN AND OUT to get anything. Even though your merchandise requirement is simple and easy to find - there is always a long wait at the counter to check out. They need to set up a separate checkout register for quick purchases - use the counters for customers who need a special part that requires looking it up and finding it in the storeroom shelves.

Ja
Review №23

Had the part in stock that I needed. Wasnt to expensive. Had the same part on Amazon but I would have had to wait for it. Had the tools I needed to install the pulley. Pleasant customer experience.

Ch
Review №24

Amazing people that work there! Brandon helped my husband change out our alternator after it went out on our way passing through. He didnt have to help but he went the extra mile and did. Thank you so much Brandon for helping getting our little family back on the road and for the new belt, we defiantly will be paying this forward.

ca
Review №25

People are super helpful and friendly

As
Review №26

I went to this napa store looking for a replacement for an axle bolt ...i never expected the help the workers showed me ..i really appreciated what the did for me you guys were so awesome thanks for helping us get back on the road

Ju
Review №27

Good place

Da
Review №28

Always got what I need and help me out.

Ri
Review №29

Great help for what a person needs for parts.

Er
Review №30

Really depends on which employee you get. Some are okay. A couple are great. Seems most have a poor attitude and dont do anything that causes them any amount of work. Couple that with increased cost. I go there when my options are limited. Mostly no thanks

Mi
Review №31

Always have what I want, or know where to get it.

Al
Review №32

Stopped in to get a new break light bulb. When that turned out not to be the issue Travis O. was quickly able to help me further diagnose the problem and get me the right part. Customer service at the counter and parts was perfect. I will always come here first.

ke
Review №33

Very knowledgeable and friendly staff. They provide a great app to where you can order what you want and pick it up in the store. They will call you and let you know they have it. I am also into radio controlled cars and Napa has some of the hard to find parts that I cant find anywhere else in town

Ch
Review №34

Very helpful especially the girl named Erin!

JE
Review №35

Wide variety of parts, pieces and supplies

An
Review №36

They were able to fix my carburator with out costing me an arm and a leg for the repair.

Jr
Review №37

By far the best place in town best in price and very friendly people. The only place that had the part I needed and Erin is now my new favorite person she was fast and knowledgeable on what she was looking for.

Bi
Review №38

When you need truck parts... Napa will find them.

To
Review №39

They have always had the part I needed, never had to order anything,

To
Review №40

Always friendly staff

Mi
Review №41

I went in to get something for my husband and while one gentleman was getting something from the back for me I asked another gentleman a question and he tells me yeah thats what you want. Then later my husband is like why did you get this its not the right stuff. 😡

Ke
Review №42

Thank You all for your input !!! We here at Record Supply-Napa Auto Parts, strive to give great customer service and have the right parts onhand when you need them.

Sm
Review №43

As hard as they tried, they just couldnt find the fuel pump that we needed for less than $500 and sooner than five days.

Do
Review №44

Drove into town because the website said its open today and it is not no signs posted saying it would be closed or nothing!!!! Waste of time

Pa
Review №45

Willing to go the extra mile, the counter guys are knowledgeable and willing and able to step in and take over if the need arises.

Ca
Review №46

Great knowledge people

Ju
Review №47

Best parts house in northeastern Wyoming!! Erin is especially knowledgeable and helpful!!

To
Review №48

Best knowledge and parts availability of all the auto part stores in Gillette.

Wa
Review №49

Always has the part Im looking for, thanks.

jo
Review №50

Awesome store! Best in town by far.

Ca
Review №51

Very helpful and courteous. Good servive. We always go to Napa anyway.

St
Review №52

Busy place, always ready to serve you

Ma
Review №53

Napa in Gillette Wy the help there are very knalienable and helpful and the help are very Curtis I would recommend any one to visit there for your auto needs

Ch
Review №54

Great place! Love working with everyone there!

Vi
Review №55

Most products are over priced

BR
Review №56

This is a great store, the personal are amazing you get help quickly and if they dont have what you are looking for they will suggest the place where you can find it!

Sc
Review №57

Had everything I needed the lady was super knowledgeable.

Ja
Review №58

Will never do business with this Napa again. Watched a guy bring in a jack that was completely cover in rust from sitting in a flooded toolbox get told just go pick a new one out. Then I get treated terrible and they won’t return a 186 dollar part because it had surface rust( been raining for a week straight) and a scratch and on top of that it was the wrong part!! I guess that’s how people get treated when Robbie is having a bad day.

Sc
Review №59

Very busy parts house with some very knowledgeable individuals and some that just think they are. Some of those individuals tend to have a poor attitude deducing from the experience.

Le
Review №60

Always got the parts awsome

st
Review №61

Great services. Prices vary quite a bit

Se
Review №62

Fast service. Get what you want every time

Ja
Review №63

Great people service and selection and prices

Fu
Review №64

Tons of stuff you need and dont need, but its all there. The staff is really helpful and if other stores dont have a part, they usually do.

Tr
Review №65

Great staff.

Br
Review №66

Knowledgeable employees with a large selection of parts and tools always available

Aa
Review №67

Best place in town for all automotive parts and accessories!!

Er
Review №68

Fast friendly service!

Br
Review №69

Great staff, a little slow on the delivery.

Cr
Review №70

Great service and prices.

Br
Review №71

Great customer service and parts availability

ge
Review №72

Was stuck with pickup problems. Helped to solve problem and allowed me to drive back home.

Az
Review №73

Didnt have parts I needed for 1991 Bonneville. Got it at Autozone.

Re
Review №74

Very nice clean store and always friendly service

De
Review №75

To find what ever you need for your cars to trucks ex

Jo
Review №76

Good quality parts, good customer service!

M&
Review №77

Ryan is great service oriented.

ho
Review №78

Had everything I needed for my truck!

Lo
Review №79

Good place just over priced

Mi
Review №80

They didnt have the part I needed, but they called other parts stores in town to help me find what I needed.

Jo
Review №81

Helpful staff any questions are answered

Mi
Review №82

Great customer service!

Je
Review №83

Kind & very helpful.

ra
Review №84

Good inventory and helpful staff.

Mi
Review №85

I wouldve given them 4 stars for customer service but they always seem to give us the wrong truck parts 3 out of 4 times.

St
Review №86

Kevin was great!

Jo
Review №87

Very helpful

Ke
Review №88

Good customer service, fast and accurate

Ja
Review №89

Nice guys, always helpful.

Jo
Review №90

Knowledgeable customer service.

Ni
Review №91

Great stuff lol

Tr
Review №92

Its good

Je
Review №93

Awesome! As usual!

Ma
Review №94

Great help

Gr
Review №95

Great service and staff!

Da
Review №96

Polite helpful employees

Ho
Review №97

Friendly,knowledgeable, know where stuff is

K.
Review №98

Easy to shop

Sh
Review №99

Very helpful

Sa
Review №100

Always friendly and professional

Information
24 Photos
100 Comments
4.5 Rating
  • Address:101 Carey Ave, Gillette, WY 82716, United States
  • Site:https://recordsupply.com/
  • Phone:+1 307-682-8871
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:10AM–4PM
  • Tuesday:6:45AM–6PM
  • Wednesday:6:45AM–6PM
  • Thursday:6:45AM–6PM
  • Friday:6:45AM–6PM
  • Saturday:6:45AM–6PM
  • Sunday:6:45AM–5PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
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